Beyond AdWords & eMail: Guerrilla Marketing for SaaS Lead Generation

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copyright © 2008 Beyond AdWords & eMail Beyond AdWords & eMail Guerrilla Marketing for SaaS Lead Generation

description

The secrets to SaaS success are accelerating recurring revenue growth and managing unit customer acquisition costs. The best way to do both of those things at once is to shift lead generation responsibilities into the marketing cycle and manage costs while demonstrating expertise & pain relief. This seminar presentation discusses the importance of that cost shift and how to design an effective guerrilla lead generation strategy to compliment traditional marketing activities.

Transcript of Beyond AdWords & eMail: Guerrilla Marketing for SaaS Lead Generation

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copyright © 2008

Beyond AdWords & eMailBeyond AdWords & eMail

Guerrilla Marketingfor

SaaS Lead Generation

Guerrilla Marketingfor

SaaS Lead Generation

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ArgumentArgument

– Ray LaneKleiner Perkins

“The Coming Service Revolution”on SandHill.com, 2005

This idea is giving some ISVs heartburn.The rest are transitioning to SaaS.

“Customers are in control,

[and] they are demanding

… more accountability for

results.”

“Customers are in control,

[and] they are demanding

… more accountability for

results.”

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AccomplishmentAccomplishment

– Johann Wolfgang von GoetheMan of Letters

“It is not enough to have knowledge; one must also apply it.It is not enough to have wishes; one must also accomplish.”

“It is not enough to have knowledge; one must also apply it.It is not enough to have wishes; one must also accomplish.”

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AccountabilityAccountability

– Dr. Raymond StantzFuture Ghostbuster

“Personally, I liked the university. They gave us money and facilities. We didn’t have to produce anything.You’ve never been out of college. You don’t know what it’s like out there. I’ve worked in the private sector. They expect results.”

“Personally, I liked the university. They gave us money and facilities. We didn’t have to produce anything.You’ve never been out of college. You don’t know what it’s like out there. I’ve worked in the private sector. They expect results.”

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Guerrilla TopicsGuerrilla Topics

• Minimizing CACs

• Leveraging Your Expertise

• Flexing Other People’s Muscle

• Spending Other People’s Money

• Tracking, Catching & Warming

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Guerrilla TopicsGuerrilla Topics

Minimizing CACs

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CACCAC

• What Is Your Customer Acquisition Cost?

• Marketing = Advert, Brand, Lead Gen

• Sales = COGS (base + incentive)

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Target MarketTarget Market

SuspectProspectQualifyInteract

DemonstrateProposeCommit

Negotiate

LeadLead

Win

CustomerCustomer

Copyright ©2007 keychainlogic

Target MarketTarget Market

SuspectProspectQualifyInteract

DemonstrateProposeCommit

Negotiate

LeadLead

Win

CustomerCustomer

Copyright ©2007 keychainlogic

Tech Services Rev GenTech Services Rev Gen

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Target MarketTarget Market

SuspectProspectQualifyInteract

DemonstrateProposeCommit

Negotiate

LeadLead

Win

CustomerCustomer

Copyright ©2007 keychainlogic

Target MarketTarget Market

SuspectProspectQualifyInteract

DemonstrateProposeCommit

Negotiate

LeadLead

Win

CustomerCustomer

Copyright ©2007 keychainlogic

Tech Services Rev GenTech Services Rev Gen

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Guerrilla TopicsGuerrilla Topics

• Minimizing CACs

Leveraging Your Expertise

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GivensGivensLet’s Agree:

You’ve IDed These Already…

TargetTargetMarket(s)Market(s)

TargetTargetMarket(s)Market(s)

End UserEnd UserPain(s)Pain(s)

End UserEnd UserPain(s)Pain(s)

PricePricePointsPointsPricePrice

PointsPoints

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GivensGivensLet’s Agree:

You’ve IDed These Already…

TargetTargetMarket(s)Market(s)

TargetTargetMarket(s)Market(s)

End UserEnd UserPain(s)Pain(s)

End UserEnd UserPain(s)Pain(s)

PricePricePointsPointsPricePrice

PointsPoints

CompetitiCompetitiveve

AlternativAlternativeses

CompetitiCompetitiveve

AlternativAlternativeses Points ofPoints of

DifferenceDifferencePoints ofPoints of

DifferenceDifference

EconomicEconomicBuyersBuyers

EconomicEconomicBuyersBuyers

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“We are all experts in our own little niches.” – Alex Trebek

Challenges of the New Brand:

Software or Solution?

Vitamin or Aspirin?

Expertise Expertise Credibility Credibility

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• Guerrilla Tactics Demonstrate Expertise

• Print: articles, whitepapers, editorials, blogs, press releases, newsletters, interviews, etc.

• In-Person: panel discussions, presentations, seminars, webinars, etc.

• Interactive: surveys, workshops, user groups, tweets, blogs, videos, etc.

• Audience Is Key: Who Has What Pain?

Expertise = CredibilityExpertise = Credibility

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Guerrilla TopicsGuerrilla Topics

• Minimizing CACs

• Leveraging Your Expertise

Flexing Other People’s Muscle

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Think DifferentThink Different

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Think DifferentThink Different

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Think DifferentThink Different

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Think DifferentThink Different

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Think DifferentThink Different

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Guerrilla TopicsGuerrilla Topics

• Minimizing CACs

• Leveraging Your Expertise

• Flexing Other People’s Muscle

Spending Other People’s Money

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Add ValueAdd Value

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NetworkNetwork

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Drive TrafficDrive Traffic

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Keep TrackKeep Track

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Guerrilla TopicsGuerrilla Topics

• Minimizing CACs

• Leveraging Your Expertise

• Flexing Other People’s Muscle

• Spending Other People’s Money

Tracking, Catching & Warming

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Beyond AutomationBeyond Automation

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Manage ContentManage Content

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Distribute & CaptureDistribute & Capture

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Beyond WebformsBeyond Webforms

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InformInform

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RecordRecord

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PercolatePercolate

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Thank YouThank You

contact:

Keychain LogicKen Boasso

[email protected]