Best Practices of eHealth

Andrus AltrovIndustry62

Oslo Innovatsioon Week: e-ESTONIA - explore the most advanced digital society 27 th

of September 2017

Industry62 is a human-centered

software company.

We focus on better customer and employee experiences, smarter

business strategies and more efficient data governance.

TALLINN TURKUHELSINKI TAMPERE TARTU

TECHNICAL ARCHITECTDEVELOPER DESIGNER DATA ARCHITECT

Our international

team has 100+

members.

STRATEGY

COACHING

COOL DIGITAL STUFFUX

MOBILE APPS

SERVICE DESIGN

WEB APPLICATIONS

WEBSITESWHAT WE DO

CONCEPT CREATION

TELE2

UNIBETRAMIRENT

SKYPE TELIA

SWEDBANK

DANSKE BANK

FORTUM

KUEHNE+NAGEL

OUR CLIENTS

MICROSOFT

eAmbulance

CASE:

The Problem

Patient information

is not available

on site

No report sharing

Hospital don’t have

report in advance

Reports on paperWhom to bill?

The Solution

• The process starts from call to Emergency

Call Center (112)

• Ambulance doctor enters emergency case

data during emergency treatment using

eAmbulance Application (iPad)

• Doctor enquires patient time-

critical data and past medical history

from HIS (Health Information System)

• Doctor sends Emergency visit summary

to HIS

• Patient arrives to hospital, hospital can

enquire these summary documents from HIS

Communication Portal

For GP:s and Patients

CASE:

The Problem

Factors Contributing to Early Mortality

44%

Behaviour

33%

Genetics

17%

Social

6%

Environment

0 , 1 %

Medical care

McGinnis, et al., Health Affairs; 21(2), 2002

Where do clients look for information?

Green, LA. Fryer, GE Jr. Yawn, BP. Lanier, D. Dovey, SM (2001). ‘The ecology of medical care

revisited.’ New England Journal of Medicine, 344(26): 2021–2025

A study followed 1000 adults during one month.

800Had health problems

329 Sought professional help

471 Didn’t seek any help

Model of care

CITIZEN

N e e d a s s e s s m e n t

C a r e p l a n

T e s t s

P r o c e d u r e s

C o n s u l t a t i o n

R e f e r r a l

N e e d a s s e s s m e n t i s

d o n e b y p h o n e o r

e m a i l

T e s t s

P r o c e d u r e s

HEALTHCARE PROFESSIONAL SPECIALISED CARE

Health information is carried by the client. If a client is unprepared, it

wastes healthcare time and resources.

The Solution

New model of careCITIZEN

N e e d a s s e s s m e n t

C a r e p l a n

T e s t

P r o c e d u r e s

C o n s u l t a t i o n

R e f e r r a l

V i r t u a l n e e d

a s s e s s m e n t

T e s t

P r o c e d u r e s

DOCTOR CONSULTANT

N e e d

a s s e s s m e n t

C a r e p l a n

T e s t s

P r o c e d u r e s

C o n s u l t a t i o n

R e f e r r a l

NURSE

80% of health problems could be solved virtuallyS e l f - s e r v i c e p o r t a l s

D e c i s i o n s u p p o r t

B i g d a t a

S i m u l a t i o n

S t a t i s t i c a l a n a l y z e s

Health Portal for GP:s and Patients

PATIENT DOCTOR

DATABASE

SYSTEM

PATIENT

MODULE

DOCTOR

MODULE

Family health center for patients

(web and mobile) Family doctor workplace (web

and mobile)

Functionalit ies• Secure messages to the doctor

• Appointment requests

• Virtual need assessment

• Suggestions for parents

• Child growth surveillance

• Health Certificates

• Prolong e-prescriptions

• Sickness notes

• Collect health information

• Personal health profile

• ….

Thank you!

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