Best Practices Maturity Level 2 Customer-Centric Companies

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Best Practices for Maturity Level 2 Customer-Centric Companies include: 1- IPM- IMPROVEMENT PROJECT MANAGEMENT 2- DESMA- DELIVERY SYSTEM MANAGEMENT 3- CURM- CUSTOMER REQUIREMENTS MANAGEMENT 4- CUDGA- CUSTOMER DATA GATHERING AND ANALYSIS 5- TAD- TRAINING AND DEVELOPMENT 6- COCO- COMMUNICATION AND COORDINATION ************************************************ Join our customer-centric management community to access a full version of this best practice and/ or become a best practice contributor. Click here for more: http://www.smartcustomermanagement.com/sign-up

Transcript of Best Practices Maturity Level 2 Customer-Centric Companies

Page 1: Best Practices Maturity Level 2 Customer-Centric Companies

BEST PRACTICES

MATURITY LEVEL 2

CUSTOMER-CENTRIC COMPANIES

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3Reviewer: Francisco J NavarroVersion: v1.0; Last revision June, 2014

http://www.smartcustomermanagement.com

Page 4: Best Practices Maturity Level 2 Customer-Centric Companies

4Reviewer: Francisco J NavarroVersion: v1.0; Last revision June, 2014

http://www.smartcustomermanagement.com

Page 5: Best Practices Maturity Level 2 Customer-Centric Companies

5Reviewer: Francisco J NavarroVersion: v1.0; Last revision June, 2014

http://www.smartcustomermanagement.com

Page 6: Best Practices Maturity Level 2 Customer-Centric Companies

6Reviewer: Francisco J NavarroVersion: v1.0; Last revision June, 2014

http://www.smartcustomermanagement.com

Page 7: Best Practices Maturity Level 2 Customer-Centric Companies

7Reviewer: Francisco J NavarroVersion: v1.0; Last revision June, 2014

http://www.smartcustomermanagement.com

Page 8: Best Practices Maturity Level 2 Customer-Centric Companies

8Reviewer: Francisco J NavarroVersion: v1.0; Last revision June, 2014

http://www.smartcustomermanagement.com

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