Best Practices for More Billable Hours ILTA Webinar
description
Transcript of Best Practices for More Billable Hours ILTA Webinar
Best Practices for
More Billable Hours
ILTA Webinar
Ray Deck
Time is MoneyMemory is FallibleForgotten Time = Lost
Revenue
Time Entry Is… Inefficient
• Attorneys know what they did and why.
• Assistants couldn’t know that
• Therefore: Attorneys should do their own time, in real time
Time Entry Is… Delayed
• “No such thing as a mental note”
• Lost activity means lost time
• Lost detail means lost realization
“Stick” Approaches • Policies
• Payments
• Punishments
• Peer Pressure
Just Do It
Just Do It For Me
Time Entry is… Specialized
• AFAs
• Electronic Billing
• UTBMS
Time Entry Is… Solvable!
• Systems know what the attorney did.
• Assistants know how to code and narrate the time – at a far lower cost!
The Math: Part IAttorney billable Rate:$250 / hrHours spent per month: 4Total Cost / year $12,000
Assistant loaded rate: $35 / hrTotal Cost / year $1,680
Unit savings from ZCT: $10,320Total (100 attys) $1,032,000
The Math: Part II
6 hours / monthX 12 months / yearX $250 billable rateX 100 Timekeepers
$1.8MM Lost Profit
Freed Time$1,032,000
Additional recovery $1,800,000
Total$2,832,000
The Math: Part III
How?
Time Capture Is… Information
Not “tool”
“Read” vs “Use”
Time Capture Is… Attorney-Centric• It’s all about attention
• Multiple locations
• Multiple platforms
• Wherever the attorney works
Time Capture Is… Private and Temporary
Time Capture is… Easy• Information = No Training
• Automatic in the front, use at your pleasure
• Universal Access: My time, everywhere!
Truly Zero-Click• Assistants are trained,
directable and more specialized
• Substitution vs Adoption
Results
Six more billable hours per attorney per month
Increased detail improves realization
(Almost) no training required
Success Stories
• Latham Watkins
• Seyfarth Shaw
• Greenberg Traurig
Capture More…
AcrobatAndroidAvayaBlackberryChromeCiscoCitrixCoralCypressDesktopEDGAREmailsExcelFirefoxGmailIcoreInternet ExplorerInterwoveniPhoneIwatsuLaptopLexis NexisLotus Notes
Spend Less!
Microsoft WindowsMitelMobile ActivityNECNortelOneNoteOpentextOutlookOWAPanasonicPowerpointSafariSearch EnginesShoretelSiemensSummationText MessagingToshibaWestlawWordWorldox
$1,999/moFirmwide – price locked for 5 yearsEligibility: Firms attending Forum who start pilot 90 days from event date