Best practice talent management model dianova portugal 2011

Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 1

Dianova Portugal: mobilizing Talents with Sustainable Social Purpose! Best practice show case, November 2011


Dianova ONG with Special Consultative Status to the Economic and Social Council of

United Nations in the fields of education, youth and addiction related issues

Member of Dianova Network

(11 countries)

Agent of Social Innovation and

CSR

Agent of Social and Solidary

Economy

Promoter of Social Change

PRO

TOC

OLO

S

AFI

LIA

ÇÕ

ES

Training and Diploma courses of

Individuals and Organizations

Addiction treatment and reintegration

Health Education & Prevention

of Risk Behaviour

Community Development


Delivering the Promise Social Impact (outputs) 2007-2010


P R O C E S S

People – Laedership –Organizational Culture

Offline and Online Tools

Technical management of change processes

Positive Change vs Sustainability and Organizational

Development

• What procedures and skills do we need? • What do we need to change? • How can we manage change abiding by our core values?

Strategy Communicating change

Proactive/construtive flow

Awareness | Understanding | Commitment| Change

Information | Dialogue | Engagement | Recognition

+

+

Change & Talent Management Long-term positioning towards Sustainability


Our team

40 Employees

85% Direct

15% Indirect

Areas

79% Programs 21% Administration

& Management

Contract

60% permanent 25% fixed-term

15% external collaborators


Our Team

Gender

58% Female 42% Male

Background

30,3% degree 52,5% high school 15,2% elementary

Age

Average 39,5

Talent Retention

Rate 98,1%


Dianova Talent Management Model

Talent Management

Ope

ratio

nal d

ecen

tral

izat

ion

/ St

rate

gic

cent

raliz

atio

n

Flow

ing

Com

mun

icat

ion

and

Info

rmat

ion

avai

labi

lity

Renewal and redeployment

Recruitment And

Socialization

Skills development

Quality of Working life

Performance management


Dianova Talent Management Atracting + Mobilizing + Retention = Success

ONGOING ACTIVITIES

ALIGNMENT & EVALUATION

INTERNAL & EXTERNAL

COMMUNICATION

KNOWLEDGE

INTERNAL & EXTERNAL SYNERGIES

DEVELOPMENT OF POTENTIALS



A guide to human resources

management

Catalyst of processes within the

Organization

Increase of focus on management→ motivate and retain personnel (needs vs

expectations)

Criteria for action to facilitate daily

management vs Uniform decision-

making



Efficient and effective Talent management processes

Staff integration process

• Adaptation to Organization

culture • Achievement of goals

and expectations

Management of Intellectual Capital

• Technical, social and Personal develepoment

• Annual training Plan



Performance management

• Evaluation of attitudes

and behaviours → Commitment to excellence

Employee satisfaction measurement

• Listening and

determining satisfaction level

Efficient and effective Talent management processes



Investment in education

and ongoing training

• average 32 hours/year • 38,5% > 35H /year

• 12.856 hours



Mobilization and knowledge management

• Development

Workshops • Adequacy of IT to

job description


Incentive Plan

• Integration to projects • Recognition & Respect

• Celebrating Acts • Other benefits

(Club L, Hoteis Real)




DIANOVA SKILL DEVELOPMENT MODEL A tool to identify and develop in-house Talents

To be developed in later stage

Identifying, planning, attracting, evaluating and developing skills

→ achievement of Organizational goals

Common to

All staff

Common to all staff

with exec/ coord roles

Knowledge, technics and tools critical

to develp role

General skills Manage. skills Specific skills



To be developed in later stage

DIANOVA SKILL DEVELOPMENT MODEL A tool to identify and develop in-house Talents

Executive Level

Direction Level

Coordination Level

Specialized Roles

Operational Roles

Supporting Roles



Implementation of Plan to promote

Gender equality Implementation of Plan towards

Work-Life Balance Implementation of EFR Social Certification

+ =


Accpet mistakes

Enjoy

In conclusion

Simplicity in Complexity

Orientation To Learning Venure,

Courage Innovate

Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal©

At Dianova each Person plays a leading role: his own role!

Dianova, we are all Us

Quinta das Lapas, 2565-517 Monte Redondo Torres Vedras Telf.: +351 261 324 900 Fax.: +351 261 312 322 E-mail: [email protected]| Website: http://www.dianova.pt

www.dianova.pt http://formacao.dianova.pt

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Best practice talent management model dianova portugal 2011

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