Benz/Quantum Health and Engagement Results
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Transcript of Benz/Quantum Health and Engagement Results
Health and engagement survey results: What matters now
These are among the top-line findings from a Benz
Communications and Quantum Workplace survey of
more than 2,000 U.S. employees. Learn more about the
survey results at benzcommunications.com/resources
Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved1
Americans need to connect the dots
between money and medical care
Across diverse demographics and income
levels, American workers say they have
enough information to get the right health
care for their families. However, they don’t
ask health care providers, “How much will it
cost?” nearly often enough. Those five words
can be the difference in hundreds of dollars in
medical bills—which can lead to financial
crisis. Bankruptcy caused by medical debt
affects 1.7 million Americans each year.
Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved2
Blindsided by the bill
3Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Not my money, not my problem
High earners are able—but clearly unwilling—to take the lead
in making cost considerations top of mind.
4Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Mother knows best
Parents—whether single or married—are more likely than
non-parents to feel confident in their health care navigation
skills.
5Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Companies can spark cost conversations
6Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Companies and managers that promote
healthy living spread good habits
7Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Humans are highly social beings, leaning
heavily on camaraderie and community
to be happy and successful. This social
nature extends to workplace health
promotion programs, as employees with
access to a workplace wellness program
and support from their managers are
more likely to commit to healthy habits.
If you build it, they will come
8Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Education affects inspiration
9Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
As education levels
decrease, inspiration
increases. Employees
with lower education
levels—particularly those
with only a high-school
education—are 8% more
likely to be inspired by
workplace wellness
than employees who are
highly educated.
Healthy workplaces inspire engagement
10Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
* Engaged employees are characterized by highly favorable perceptions related to workplace
teamwork, manager effectiveness, trust in senior leaders, trust in coworkers, retention,
alignment with goals, feeling valued, individual contribution, job satisfaction and benefits.
Managers need to do more walking, less talking
11Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
86% of employees trust
their senior leaders. Yet,
just 60% of employees say
their manager supports
their health.
Why? Likely because
although nearly 70% of
employees get frequent
communication about
health and wellness, just
55% say their leaders
model healthy behavior.
Employees remain attached to company-sponsored
health benefits, despite wider market options ushered
in by health care reform
12Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
When the Affordable Care Act first was
signed into law in 2010, many experts
predicted the law would break the familiar
and long-standing coupling of employment
and health insurance. However, this has not
materialized—nor does it appear to be
something that workers want. Rather,
employees report a strong attachment to
employer-sponsored health insurance, and
by extension, their employer.
Health coverage creates lasting ties
13Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
When it comes to health benefits, most employees are smitten:
Few employees looking to live the single life
14Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
When it comes to
employer health
benefits, only
Most employees willing to break up over health benefits
15Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Employees value open, frequent benefits
communication from leaders—but companies
missed an opportunity with health care reform
16Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Everyone wants leaders who are straight
shooters—people who will tell the truth
early and often, even if the information is
negative. The more often employees hear
from managers and company leaders about
their health benefits, the more their trust in
those individuals rises. This remains the
case particularly when benefits changes are
complex and/or contentious, like coverage
shifts sparked by the Affordable Care Act.
More communication correlates to more trust
17Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
An open-door policy nurtures workplace wellness
18Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Among employees who say
their manager supports their
efforts to be healthy, 83% say
there is open communication
between employees and
managers. When managers
don’t support healthy living,
43% report an open dialogue.
With communication, ACA is the elephant in the room
19Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Among employees who
say their manager
supports their efforts to
be healthy, 83% say there
is open communication
between employees and
managers. When
managers don’t support
healthy living, 43% report
an open dialogue.
With communication, ACA is the elephant in the room
20Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved
Even though most experienced
ACA changes negatively:
* Hostile employees are characterized by highly unfavorable perceptions related to workplace
teamwork, manager effectiveness, trust in senior leaders, trust in coworkers, retention,
alignment with goals, feeling valued, individual contribution, job satisfaction and benefits.
About the data: Statistics are from Employees speak
out: Benz/Quantum 2014 health and engagement
survey, conducted in October 2014, gathering opinions
of more than 2,000 employees. Quantum Workplace,
the firm that manages the annual Best Places to Work
Program, collaborated with Benz Communications, a
marketing firm specializing in employee benefits, to
produce the survey and findings. Learn more about the
survey results at benzcommunications.com/resources
and about Quantum Workplace’s engagement model
at quantumworkplace.com.
21Statistics are from Employees speak out: Benz/Quantum 2014 health and engagement survey.
© Benz Communications 2014. All rights reserved