Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and...

28
bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e 15 - this content is now part of: ct NEMO (New/Next Economic Model) http://project-nemo.org E (Institute for Sustainable Economic Development) http://insede.org ess Engineering Systems (MindWare, Basics, Structures) http://bengin.net/bes/ e welcome to take advantage of progress, support us and be part of this voyage of disco

Transcript of Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and...

Page 1: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin1

© 2003 bengin.comPerformance

bengin

Increase performancethrough measuring, mapping and managing values.

bengin_new_dim03_e

New 2015 - this content is now part of:-Project NEMO (New/Next Economic Model) http://project-nemo.org-INSEDE (Institute for Sustainable Economic Development) http://insede.org-Business Engineering Systems (MindWare, Basics, Structures) http://bengin.net/bes/You are welcome to take advantage of progress, support us and be part of this voyage of discoveries.

Page 2: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin

You can manage what you can't measure.(No one can administrate what's not measurable.)

May be your employees can't just yet.

That's one of the reasons why you should introduce measures for the unmeasurable.

Peter BretscherAndreas Bürgi23. August 2003

Page 3: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin3

© 2003 bengin.comPerformance

Next step, focus on economic MindSetting / Paradigms

Page 4: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin4

© 2003 bengin.comPerformance

Real economy

Solutions(Form & Content)

Hardware

Sof

tWar

e Applications

Operating System Min

dWar

eApplications

Economic TheoryBasics

New MindWare & SoftWare quantum leap in the simulation and planning of today's economy.

Page 5: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin5

© 2003 bengin.comPerformance

. . . . . . . new maps

“iCap.” Economy . . .

Reality of business has changed – models have to follow

Value/Perf.-Management

RiskOptions

Information-management

Identity &Strategy

Innovation-management

Resource-management

FinanceIntangibles

benginSolutions©

b) quantifyinga) structuring

Page 6: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin6

© 2003 bengin.comPerformance

Agenda

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Page 7: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin7

© 2003 bengin.comPerformance

Structuring the elements of an enterprise

Solutions for customers

Products Services Rights

Solutions for customers

Products Services Rights

Managing the enterprise

CreatingProducts

CreatingServices

CreatingRights

Maintaining Resources

Managing the enterprise

CreatingProducts

CreatingServices

CreatingRights

Maintaining Resources Primary Resources

Products Betriebsmittel Documents Know-How Rights Finance

Se

cond

ary

Re

sour

ces

Information

.....

.....

Primary Resources

Products Betriebsmittel Documents Know-How Rights Finance

Se

cond

ary

Re

sour

ces

Information

.....

.....

1. Offerings

2. Processes

3. Resources

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 8: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin8

© 2003 bengin.comPerformance

Structuring the elements of an enterprise

Solutions for customers

Products Services Rights

1. Offerings

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 9: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin9

© 2003 bengin.comPerformance

Structuring the elements of an enterprise

2. Processes

Managing the enterprise

CreatingProducts

CreatingServices

CreatingRights

Maintaining Resources

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 10: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin10

© 2003 bengin.comPerformance

Structuring the elements of an enterprise

3. Resources

Primary Resources

Products Betriebsmittel Documents Know-How Rights Finance

Sec

onda

ry R

esou

rces

Information

.....

.....

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 11: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin11

© 2003 bengin.comPerformance

The enterprise model

Offerings: ● Products● Services● RightsSolutions for customers

Products Services Rights

Solutions for customers

Products Services Rights

Processes: ● Management● Creating solutions

(Products, Services, Rights)● Maintaining, developing

resources

Managing the enterprise

CreatingProducts

CreatingServices

CreatingRights

Maintaining Resources

Managing the enterprise

CreatingProducts

CreatingServices

CreatingRights

Maintaining Resources

Pre-Requisites: ● Resources● Resorts (Marketing,

R&D, Prod., QS, HR..)● Customer/Dispatch● Supplier● R&D - projects● ...........

Primary Resources

Products Betriebsmittel Documents Know-How Rights Finance

Se

cond

ary

Re

sour

ces

Information

.....

.....

Primary Resources

Products Betriebsmittel Documents Know-How Rights Finance

Se

cond

ary

Re

sour

ces

Information

.....

.....

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 12: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin12

© 2003 bengin.comPerformance

What for?

Knowing and using assets in a more holistic and effective manner.

Offerings:

Processes:

Pre-Requisites:

Offerings:Offerings:

Processes:Processes:

Pre-Requisites:Pre-Requisites:

Strategy

ClassicOutside-in

+ Inside-out

Complementary

Customer

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 13: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin13

© 2003 bengin.comPerformance

Loop-relations of enterprisesAnd now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 14: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin14

© 2003 bengin.comPerformance

What for?

Optimizing flow of:

• Offerings• Processes• Resources

(tangible and intangible)

Money other types of business objects

Increasing / reducing / redirecting the flow on the map.Leads to new options for doing business.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 15: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin15

© 2003 bengin.comPerformance

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Applications

Page 16: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin16

© 2003 bengin.comPerformance

Quantifying means

Absolute metrics are metrics with an agreed/normed standard from a Standardization Organization.Before they became "agreed absolute metrics" they were nonagreed relative metrics.

Types of metrics:

a) Subjective metricsReferences to subjective impressions.

b) Relative metricsReferences to a nonagreed numerical base.

c) Absolute metricsRelation to an agreed numerical standard.

Types of objects:

a) Tangible objects.

b) Intangible objects.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 17: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin17

© 2003 bengin.comPerformance

If you want to count and map multidimensional attributes

(such as the value) of an object,you have to use a

multidimensional metric system which shows and visualizes the

chosen attributes in an understandable context.

Just compiling a lot of linear, unrelated metrics does not help.

Quantifying means

Objects, metrics, numbers and units

linear 2-Dimensions 3-DimensionsScalar, points # #, # #, #, #Relations, division %, a/bSquare c a x bVolume d a x b x cVector a, b a, b, cTemperature °CLengths mArea m2 a x bWork mkp m x kpEnergy calVolume m3 a x b x cVelocity m/s m/s, directionForce kp kp, directionMass kgElectricity ARadioactivity curieColour r, g, bMoney $Turnover $Employees #Earnings $Cost $Knowledge ? ? ?Rights ? ? ?Information ? ? ?Brand ? ? ?Reputation ? ? ?

see, feel, smellartificial metric

Bus

ines

s ite

ms,

obj

ects

Gen

eric

, ge

omet

ricP

hysi

cal i

tem

s, o

bjec

ts

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 18: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin18

© 2003 bengin.comPerformance

Quantifying means

Content of information. The cube as an object.

a x b x c = d

a b c d3 4 5 6015 4 1 6060 1 1 605 6 2 60

Reduction of measures to linear metric "d" reduces the content of information significantly.

Reduction of value-measures to a linear monetary metric system limits the usage of this system for mapping reality.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 19: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin19

© 2003 bengin.comPerformance

Quantifying means

The work of physicists:

a) Look at (some problems of) the real world.

b) Invent a numerical solution to explain (some problems of) the real world.- either by using the paradigms of classic physicists, or by- expanding classic paradigms ..... (Heisenberg, Einstein....),- inventing new numbers, metrics .... (Gauss, Curie...), - enabling unexpected additional inventions.

c) Test, verify, correct solution, implement restrictions and patches.

Measuring multidimensional attributes with a linear and singular ruler leads to a mental dead end.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 20: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin20

© 2003 bengin.comPerformance

Imaginary Numbers

Imaginary Numbers

Unit:iCHF, i$, i€ Subjective Numbers

RealNumbers

RealNumbers

Unit:CHF, $, € Objective Numbers

ResourcesResources

ObjectsObjects

NumbersNumbers tangibletangible intangibleintangible

Complex Numbers

Complex Numbers

Unit:CHF/iCHF, $/i$, €/i€ Vector

Implicit Values

Explicit Values

Objects, Attributes, Value-Measures

combined

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 21: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin21

© 2003 bengin.comPerformance

Development of Metrics

(multi dimensional) $

% .. i$

2. QualitativeMetrics

Hot, cold ...... AAA, A+, B, C

3. QuantitativeMetrics

(linear) $

Why Metrics?

1. Normative "Metrics"Principles, ....the xx "commandments"

Time

Making rational (and indirect) communication easier.

red

uci

ng

ne

ed

fo

r in

terp

reta

tion

stro

ng

ne

ed

fo

r in

terp

reta

tion

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 22: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin22

© 2003 bengin.comPerformance

Measuring performanceAnd now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

http://www.performanceprofile.comhttp://www.balancedscoremap.com

Page 23: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin23

© 2003 bengin.comPerformance

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Next steps

Page 24: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin24

© 2003 bengin.comPerformance

5 steps to increase the performance

1. (re)cognise your assets

2. perform the (2D)valuation

3. draw/show the valueprofile

4a. set the targets and priorities

4b. Repeat steps 1. to 4.

as often as necessary

5. Launch projects

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

And now?And now?

3.

And now?And now?

3.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Structuring the elements of an enterprise.

Structuring the elements of an enterprise.

1.

Quantifying means.

Quantifying means.

2.

Quantifying means.

Quantifying means.

2.

Page 25: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin25

© 2003 bengin.comPerformance

bengin – the value architects and engineers

We build individual value systems.

We build individual value enabling systems.

This document is a component of the business engineering system (Registered copyright TXu 512 154, 20. March 1992).

We own the complete intellectual propriety to the systems and parts of it. Commercial use, teaching and publications require one of a license.An unlawful use is a punishable offence in the commercial area. Ask your consultant (or us) for his individual license number.

Page 26: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin26

© 2003 bengin.comPerformance

bengin AG (in founding stage)

bengin AGis the legal entity for the practice oriented further development and distribution of economic knowledge, views and perspectives. It was founded by businessmen, convinced that in classic economic theory, among other things, the intangible objects were neglected in a distorting manner.One of the tasks is not only to show this kind of lack, but to develop instruments with which some weaknesses of the classic business economic paradigms are weeded out quite pragmatically.

A quickly growing community supports bengin in the development, distribution and application of the new generation of economic models.

Contact for inquiries:Ingenieurbüro für WirtschaftsentwicklungPeter Bretscher, Alpsteinstrasse 4, CH-9034 Eggersriet, SwitzerlandTel: +41 71 877 14 11 email: [email protected]

We look forward hearing from you.

Page 27: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin27

© 2003 bengin.comPerformance

«We have to introduce a quantitative logic for values, wherein the whole kind of business resources and valuation perspectives will be taken into consideration.»

Aurelius von Damos

We care about that – and more.bengin

Page 28: Bengin 1 © 2003 bengin.com Performance bengin Increase performance through measuring, mapping and managing values. bengin_new_dim03_e New 2015 - this content.

bengin28

© 2003 bengin.comPerformance

Thank you

bengin.com

(Re)cognising Values, developing, using