Benchmarking Tools - BABTA€¦ · •Module based set-up •Identifies areas of strength and...
Transcript of Benchmarking Tools - BABTA€¦ · •Module based set-up •Identifies areas of strength and...
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Copyright © 2016 BCD Travel N.V. All rights reserved.
Benchmarking Tools
Kjarsten Philipsen BCD Travel February 15th, 2018
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Before we get started
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Los Angeles Business Travel Association
Mark your calendars!
Wednesday June 13th
• Education Day, in partnership with BABTA and SDBTA • Venue: brand new Banc of California LA Football Club
stadium! • Emerald sponsor:
• Luncheon & SFO flight sponsor: • Many other sponsorship opportunities available including
wifi, breakfast, cocktail reception, etc. • Contact us now to participate!
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GBTA Professional
Development
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GBTA Professional
Development Ladders Mentoring
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GBTA Professional
Development Ladders Mentoring
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GBTA Professional
Development Ladders Mentoring
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Agenda
Deep Dive MTI®
Deep Dive Sustainability Self-Assessment Tool
Overview
Q&A
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Agenda
Deep Dive MTI®
Deep Dive Sustainability Self-Assessment Tool
Overview
Q&A
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Audience poll
How many suppliers have been asked by a buyer about sustainability (via RFP or otherwise)?
Show of hands:
Buyers. Has sustainability worked its way into either your CSR and/or travel program over the years? Do you see that increasing or decreasing in the future?
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Aspirational / Like-Minded
2007 BCD Travel
CSR initiative launch
2008 Joined UN
Global Compact
• Extension
of ISO certifications
2012 The Haiti Project
launches •
First EcoVadis silver rating
• Supplier Code
of Conduct introduced
2015 BCD Travel Foundation
created •
GBTA Foundation partnership
2016 Haiti Project re-
launch with L’Ecole de Choix
• ICARUS
sustainability award
• EcoVadis gold
rating
2014 First ICARUS sustainability
award •
Introduction of the
business ethics Code of Conduct
2010 First COP submitted to the UN
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Sense of Community / Vested in Wellness
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MTI® / Sustainability Self-Assessment tool What is the point?
• Assists non-supplier travel professionals
• Module based set-up
• Identifies areas of strength and opportunity
• Provides real-world, strategic recommendations for improvement
• Determines overall status of your travel program
• Collects data for peer benchmarking
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MTI® / Sustainability
Self-Assessment
tool
• Updated, comprehensive content
• Global in scope
• Customized recommendations
• Evergreen utility
• Brand new: Peer benchmarking
• MTI® only: Available in four languages (English, French, German, and Spanish)
What‘s changed?
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Who created the tools?
4-7 Suppliers 320+ Years in the industry
2 Continents 5 Countries
4-5 Buyers
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Who created the tools?
MTI® Task force Marc Zuber – Nestle Mauro Ruggiero – MISYS Gary Polito – GCP Applied Technologies Pat Plaster – Providence Health & Services Normal Rohrbach – Areka Consulting Toni Bonnette-Verdi – Best Western Evan Koppel – United Airlines Jeroen Hurkmans – Advito Ike Ihenacho – Mondelez Business Services
Sustainability Tool – Task Force Angela Spence – Hertz Bernard Harrop – GBTA Deanna Seiffert - Portman Denise Naguib – Marriott International Gina Munoz – BCD Horst Bayer – Independent Consultant Jorge Gomez – Mondelez Lindsay Wilkinson – IHG Marco Alvarez – Wyndham Worldwide Minna Torppa – Ministry of Defense Finland Sabine Kerse - BCD Viola Vorstoffel - SAP
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Where can you find the tools?
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© 2017 GBTA. All rights reserved.
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© 2017 GBTA. All rights reserved.
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Managed Travel Index®
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Get started
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The company profile
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1
Policy
2
Communi-cation
3
Expense Mgmt.
4
Perfor-mance Mgmt
5
Sourcing
6
Tech
Managed Travel Index® What’s measured
7
Duty of Care
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Begin desired assessment
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Access your recommendations
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Access your recommendations
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Repeat as desired
Update the assessment
Read
recommendations
Make programmatic
changes
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BONUS: Compare with your peers
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Sustainability Self-Assessment tool
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10 categories
Overall Corporate Sustainability
Program
1
Program Communications
3
Policies and procedures
2
Meetings and Events
4
Traveler Well-being
5
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10 categories
Air travel
6
Hotel
7
Rental car
9
Rail
10
Other transportation
8
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The five maturity levels
Level 1: Initial
Level 2: Recognizing
Level 3: Shaping
Level 4: Managing
Level 5: Integrated
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The five maturity levels
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The five maturity levels
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Get started
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Glossary
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Resources
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Sample Summary
Based on answers, this participant scores a Level 4 for Policies & Procedures
Categories not started or completed in full will display an N/A
Overall assessment will not be scored until all categories are completed
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Sample Recommendations
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Sample Recommendations
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MTI® / Sustainability Self-Assessment tool Wrap-Up
• Review the overview to know what each of the categories comprises
• You might have to reach out to others in your organization to complete some of the sections
• You do the assessment at your own pace and guided by your program’s needs.
• Update the assessment when major changes or initiatives have been implemented in order to reevaluate your results
• You’ll need your GBTA HUB credentials to log in.
• You can find the tool here: http://www.gbta.org/foundation/benchmarkingtool/Pages/Default.aspx
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These tools can help you to put things into perspective and helps you create a robust strategy to achieve your goals.
Jorge Gomez Travel Manager
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Questions?
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Los Angeles Business Travel Association
Mark your calendars!
Wednesday June 13th
• Education Day, in partnership with BABTA and SDBTA • Venue: brand new Banc of California LA Football Club soccer
stadium! • Emerald sponsor:
• Luncheon & SFO flight sponsor: • Many other sponsorship opportunities available including
wifi, breakfast, cocktail reception, etc. • Contact us now to participate!