Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.
-
Upload
brittney-mason -
Category
Documents
-
view
216 -
download
0
Transcript of Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.
![Page 1: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/1.jpg)
Benchmarking Finance and Business Operations
The Finance and Administration Roundtable
May 24, 2006
![Page 2: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/2.jpg)
PRESENTERS
• Bron Prokuski
VP, Business Operations
National Defense Industrial Association
• Nat Bartholomew, CPA
Principal
LarsonAllen
![Page 3: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/3.jpg)
FRAME THE DAY
• What is Benchmarking?
• Group Benchmarking Exercise
• Sources of Benchmarking Data: Sample Financial Benchmarks Sample Policy Benchmarks
• Demonstration on Use of Benchmarking Data
![Page 4: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/4.jpg)
WHAT IS BENCHMARKING?
• Comparison of like attributes or metrics from similar demographic data samples– People, process, technology, business
processes/practices/strategies
• A baseline for performance improvement
• Opportunity to gain best practices – Measurement by fact rather than opinion
![Page 5: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/5.jpg)
Benchmarking - When You Want To…
• Answer “How do I compare?”
• Determine financial health
• Obtain a single version of the truth
• Make better informed decisions
![Page 6: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/6.jpg)
INTERESTED PARTIESA DIFFERENCE IN PERSPECTIVES
• THE BOARD - Profitability, Reserves, New Business Ventures, Mergers & Acquisitions
• THE STAFF - Compensation, Benefits, Working Environment
• THE AUDITOR - Financial Health, Risk Assessment, Management Advisory Services - Best Practices
• THE MEMBERS - Needs, Service, Value, Measuring Your Industry - Sector Analysis
• SERVICES AND SUPPLIERS - Quality, Performance, Competitiveness
• EXPLORE POSSIBILITIES -
![Page 7: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/7.jpg)
STRATEGIC PRIORITIES
• Financial Health• Quality Events for Member/Sponsor Needs• Awareness/Action on Advocacy Issues• Member & Participant Growth and Activity• Knowledge and Information Transfer• Broadened Programmatic Coverage• Professional, Positive Work Environment
![Page 8: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/8.jpg)
OBJECTIVE / GOAL DETERMINATION
Int
eres
ted
Part
ies BOARDSTAFFAUDITORMEMBERS
SERVICESSUPPLIERS
Financial Health
Quality Events for Member/Sponsor Needs
Awareness/Action on Advocacy Issues
Member & Participant Growth and Activity
Knowledge and Information Transfer
Broadened Defense & National SecuritySector Coverage
Professional, Positive Work Environment
![Page 9: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/9.jpg)
Business/Mission Success
Strategic Plan
Goal 1 Goal 2 Goal 3 Goal 4
![Page 10: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/10.jpg)
CANDIDATE AREAS
• Service quality• Asset use• Staff performance• Program performance• Operating efficiency• Customer satisfaction• Return on investment• Project time to benefit
![Page 11: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/11.jpg)
GROUP EXERCISE
• What are you trying to measure?
• How do your currently measure it?
• How often do you measure it?
• Is it helping you to improve performance?
• If not, how can you fine tune your measurement?
![Page 12: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/12.jpg)
Sources For Benchmarking Data
• ASAE & The Center’s ORR
• ASAE & The Center’s P&P
• Compensation & Benefit Studies
• GuideStar – More than just 990s
• Customized Data Collection
![Page 13: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/13.jpg)
USE OF BENCHMARKING TOOLS
ASAE’s Operating Ratio Report
Twelfth Edition, Vol I & II
What’s In There?
![Page 14: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/14.jpg)
What is ASAE’s ORR
• Compilation of financial data from participating associations
• First published in 1953
• Collected via Federal Forms 990 and survey supplements
![Page 15: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/15.jpg)
What Data is in the 12th Edition?
• Approx. 7,000 associations were requested to send in data in April 2003
• Reminders sent in May and June• By the end of June 628 valid surveys were
utilized to compile the statistics enumerated in the 12th Edition – 9% response rate
• Therefore 95% certain that results are within +/- 4% (when data is supported by the full sample size)
![Page 16: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/16.jpg)
How Do I Extract Data That Is Relevant to My Association?
Data Categories• Membership Type• IRS Tax Status• Total Ass’n Gross Revenue• Geographic Scope (Int’l/Nat’l or
Regional/State/Local)• Metropolitan Area (e.g., DC, NYNY, etc.)• Industry Sector/Interest Area
![Page 17: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/17.jpg)
Content Sections – Vol I
• Revenue and Expense Information
• IRS Form 990 Information
• Balance Sheet Information
• Specialized Sections– Industry Sector– Metropolitan Area– Geographic Scope
![Page 18: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/18.jpg)
Content Sections – Vol II
• Expense Information
• 10-Year Trend Analysis 1993-2003– Revenue and Expense– IRS Form 990 Schedule– Balance Sheet Information
• Reserves and Investment Information
![Page 19: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/19.jpg)
Dues As Percentage of Revenue(Dues Reliance)
By membership type (all organizations):Mainly Company/Institutional Members = 39.2%Mainly Individual/Professional Members = 30.1%
By size / by membership type & size:Gross Revenue All Orgs C/I I/P$500K or less = 62.4% 63.5% 56.4%$500K - $1M = 30.1% 37.0% 25.8%$1M - $2M = 35.5% 38.2% 29.5%$2M - $5M = 35.0% 36.1% 34.1%$5M - $10M = 29.2% 32.2% 29.0%$10M+ = 30.4% 41.4% 23.7%
![Page 20: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/20.jpg)
Dues as Percentage of Revenue(Dues Reliance)
38.20%44.60%
62.90%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
Company/Institutional Members
Educational
Healthcare/Medical
Social / Cultural /Recreational
![Page 21: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/21.jpg)
Dues as Percentage of Revenue(Dues Reliance)
19.20%
32.10%
26.50%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
Individual/Professional Members
Educational
Healthcare/Medical
Social / Cultural /Recreational
![Page 22: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/22.jpg)
Salaries & Benefits
• Average Salaries - Geographically
• Average Benefits - By Size ($)
• Average Salaries and Total Revenue per Staff Member – By Industry Sector
![Page 23: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/23.jpg)
Average Benefits By Size ($)
$4,625
$6,668$7,187
$9,000$10,019
$11,935
$0
$2,000
$4,000
$6,000
$8,000
$10,000
$12,000
Up to $500K
$500K - $1M
$1M - $2M
$2M - $5M
$5M - $10M
$10M+
![Page 24: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/24.jpg)
Trend Analysis - Investment Composition
(as a percentage of total assets)
0
10
20
30
40
1993 1996 1999 2003
Invested Securities
Invested Cash
![Page 25: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/25.jpg)
Trend Analysis – Meetings Sponsorship Revenue
(Percentage of Total Revenue)
1 1.1
7.4
1.7
0
1
2
3
4
5
6
7
8
1993 1996 1999 2003
![Page 26: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/26.jpg)
Trend Analysis – Periodical Advertising
(Percentage of Total Revenue)
3.1
4.13.6
2.6
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
1993 1996 1999 2003
![Page 27: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/27.jpg)
Trend Analysis –Personnel Benefits(Percentage of Total Revenue)
3.7 3.73.9
4.4
3.2
3.4
3.6
3.8
4
4.2
4.4
4.6
1993 1996 1999 2003
![Page 28: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/28.jpg)
Trend Analysis –Personnel Benefits(Average Benefits per Staff Member)
$4,774
$6,917 $6,729
$9,010
$0$1,000$2,000$3,000$4,000$5,000$6,000$7,000$8,000$9,000
$10,000
1993 1996 1999 2003
![Page 29: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/29.jpg)
Trend Analysis – Printing & Photocopying Costs
(Percentage of Total Revenue)
6.2
5.8
5.5
5
5.2
5.4
5.6
5.8
6
6.2
6.4
1996 1999 2003
![Page 30: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/30.jpg)
Average Reserve Target
Reserves defined as total net assets and as a percent of annual operating budget
• 501(c)(3) 76%
• 501(c)(6) 59%
![Page 31: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/31.jpg)
Investment Policies
All Assns 501(c)(3) 501(c)(6)
Cash Investments 21% 24% 20%
S-T Investments 23% 19% 26%
L-T Investments 53% 58% 53%
Other Investments 3% 0% 1%
![Page 32: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/32.jpg)
USE OF BENCHMARKING TOOLS
ASAE & The Center’s
Policies and Proceduresin Association Management
(A Benchmarking Guide)
![Page 33: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/33.jpg)
P & P
• 7,403 membership organizations were sent questionnaires in mid-April 2005
• Responses were closed on June 30, 2005• 1,111 associations responded (15%
response rate compared to 8% in 2001)• Over 600 tables of benchmarking data in
seven volumes• 95% confidence of 4% margin of error (just
like 12th Edition of ORR)
![Page 34: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/34.jpg)
Respondents
• 46% Trade Associations / 54% Individual Member Organizations
• 56% 501(c)(6) / 37% 501(c)(3)
• 68% budgets <$5M
• Median annual budget = $1.9M
• Median FTEs is 10 (actual FTEs 1 – 182)
![Page 35: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/35.jpg)
Best “Average” Measure
Median – ½ respondents above; ½ belowMean – sum of all cases / total # of respondents
Median is a better measure for average when the upper limit is theoretically infinite (e.g., # members, annual budget), as the mean can be strongly affected by very high values.
# Members (Mean = 58,687 / Median = 1,500)Annual Budget (Mean = $6.4M / Median = $1.9M)
![Page 36: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/36.jpg)
International Benchmarking Trends
37%
42%
34%
35%
36%
37%
38%
39%
40%
41%
42%
2001 2005
International Members
5%
17%
0%2%4%6%8%
10%
12%14%16%18%
2001 2005
International Offices
![Page 37: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/37.jpg)
61%
39%
45%
55%
47%
53%
0%
10%
20%
30%
40%
50%
60%
70%
Healthcare All Other Total
Yes
No
Related Foundations?
![Page 38: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/38.jpg)
24
76
49 51
36
64
0
10
20
30
40
50
60
70
80
%
IMO Trade Total
Yes
No
ARE MEMBERS PERMITTED TO PAY DUES IN INSTALLMENTS?
![Page 39: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/39.jpg)
HOW MUCH OF REVENUE IS MADE UP OF DUES?
2001 2005
Median percent of total revenue derived from member dues
40% 35%
• Dues as a percentage of total revenue are inversely related to size by number of FTE’s
![Page 40: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/40.jpg)
ACCEPTING ONLINE PAYMENTS
39% 39%
54%
71%
0%
10%
20%
30%
40%
50%
60%
70%
80%
2001 2005
TOTAL
IMO
![Page 41: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/41.jpg)
TRADE IMO TOTAL
CURRENTLY ACCEPT MULTI-YEAR MEMBERSHIP
19% 43%* 32%
EXPECT TO ACCEPT MULTI-YEAR MEMBERSHIPS OVER THE NEXT TWO YEARS
82% 79% 81%
* Up from 26% in 2001
![Page 42: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/42.jpg)
MEMBERS ARE PERMITTED TO UPDATE THEIR
OWN RECORDS
MEMBERSHIP RECORDS ARE
THE RESPONSIBILITY
OF THE MEMBERSHIP DEPARTMENT
WHO UPDATES MEMBER RECORDS?
46% 51%
![Page 43: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/43.jpg)
MEDIAN I.T. BUDGET
33,500
62,250
50,000
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
TRADE
IMO
TOTAL
![Page 44: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/44.jpg)
BALLOTS ONLINE FOR DIRECT VOTING
37%
20%
29%
0%
5%
10%
15%
20%
25%
30%
35%
40%
ACCEPTANCE
IMO
TRADE
TOTAL
![Page 45: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/45.jpg)
TELECOMMUTING
• 55% - TELECOMMUTING FROM HOME IS PERMITTED
• 64% - ORGANIZATIONS WITH MORE THAN 30 FTE’S ALLOW TELECOMMUTING
• 43% - PROVIDE COMPUTERS AND EQUIPMENT
![Page 46: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/46.jpg)
TECHNOLOGY TRAINING
0%10%20%30%40%50%60%70%80%90%
100%
<2 3~5 6~10 11~29 30~99 100<
# of FTE's
YES
NO
![Page 47: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/47.jpg)
MEMBER COMMUNICATION
98% 95%
74%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
TYPE OF COMMUNICATION
WEBSITE
VOICEMAIL
![Page 48: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/48.jpg)
TECHNO-MARKS
• 68% - USE WINDOWS XP
• 62% - USE # OF WEBSITE HITS TO EVALUATE EFFECTIVENESS
• 33% - USE SURVEYS AND ONLINE FEEDBACK TO MEASURE WEBSITE EFFECTIVENESS
• 44% - UPDATE WEBSITE DAILY• 31% - UPDATE WEBSITE WEEKLY
![Page 49: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/49.jpg)
Financial Policy Metrics
• 56% of the reporting associations have fiscal years coinciding with the calendar year
• Median liquid reserves are 26%• 79% of the reporting associations publish a
flagship periodically issued publication• 87% report that their organization is subject to
an annual independent audit• 5% report they have been audited by the IRS in
the last three years• Median percentage of non-deductible dues is
estimated at 11%
![Page 50: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/50.jpg)
Sarbanes Oxley (SOX)
• Whistleblower Policy– 22% have– 74% adopted after SOX
• Audit Committee– 52% have– 24% in place after SOX
• Staff Ethics Statement– 48% have– 18% adopted after SOX
![Page 51: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/51.jpg)
Board of Directors
• Respondents report a median of 16 voting members
• 63% report that their chief elected officer serves a term of one year or less
• Most organization’s boards meet quarterly (27%) or semi-annually (21%)
• 12% pay elected officers for their service• 74% of volunteers receive “on the job”
training
![Page 52: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/52.jpg)
ASAE Association Compensation& Benefits Study
![Page 53: Benchmarking Finance and Business Operations The Finance and Administration Roundtable May 24, 2006.](https://reader030.fdocuments.us/reader030/viewer/2022032414/56649efa5503460f94c0c0e3/html5/thumbnails/53.jpg)
Questions?