Bell desk in a hotel
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Transcript of Bell desk in a hotel
BELL DESK
Dr. Bhavya Khamesra
BELL DESK FUNCTIONS
To handle guest arrival and departures.
Take the guest baggage from the car in the porch/gate .
To escort the guest to their rooms along with the luggage.
Place the luggage in the luggage rack in guest rooms.
Explain the operation of light control air condition ,
TV, safety locker in room etc.
To handle guest room keys during departure.
To shift guest luggage from one room to another.
To help in packing of guest luggage.
To distribute news papers.
To keep lobby area clean.
To deliver guest message to their rooms.
To report scanty baggage guest.
To vend postal stamps and other stationeries.
To page the guest in public area.
To do small work outside the hotel to book movie
tickets, to get medicine for guest etc.
IMPORTANCE
