Beirut Duty Free - · PDF filePOSs using data director, ... Partner and LS Retail partner,...
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Beirut Duty Free —Lebanon Beirut Duty Free has set about creating one of the finest duty free retail environments in the world and has succeeded in establishing itself as a brand in a highly competitive region of duty free operators. New Retail systems to take back more Beirut Duty Free is managed and controlled by Phoenicia Aer Rianta Co Sal, a joint venture company between Phoe- nicia Trading Afro Asia and Aer Rianta International Mid- dle East. Their stores were formally opened for business in April 2003 having been designed and constructed to the highest international retail standards. Ever then, Beirut Duty Free’s reputation is rapidly growing as one of the region finest duty free shops, delivering an excep- tional travel retail experience through their core retail philoso- phy focusing on customer service, quality of choice and price. Their comprehensive range of products available in a carefully crafted retail environment is available to all visitors passing through Beirut Rafic Hariri International Airport at any time of day or night. Beirut Duty Free wants passengers to enjoy the airport more and to sample new products and would be happy if after that, they would like to purchase goods. The airport should be fun, whether at the start of the passenger’s journey or the end; you should enjoy and with the saying “Take back more...” As the company grew, it became increasingly difficult to man- age and streamline the processes and technology struggled to support the growing business. This caused many issues for internal departments from posting to extracting data with the required extra hours being spent in addition to man- agement processes lacking efficiency. Phoenicia Aer Rianta Co (PAC, Beirut Duty Free) realized that it is needed to im- plement a modern business management system that could automate and streamline processes across the organization. The General manager and executive managers decided to move PAC into a new era of technology by implementing a new version of Microsoft Dynamics NAV 2009 R2 ERP solution along with LS Retail 6.4 which addresses current requirements, responds to the business complexity and at the same time being enough flexible to handle PAC business growth and future changes. For that, PAC needed an experienced consultant and chose «We now have a secure stable platform flexible enough for our operation requirements and scalable for future needs. System performance is a way better and requirements are answered easily. Employees are more effi- cient and can access on line data improving the daily operation and customers’ requirements and service.» — Kareem Saleh, IT Manager at Beirut Duty Free “ The benefits gained by implementing the new solution are as follows: 1.) Help people to work faster, Streamline access to critical information and processes. 2.) Manage growth and change by enhancing the collaboration throughout the organization and between the back office and retail stores 3.) Reduce redundancy and operational costs. 4.) Increase staff productivity and performance. 5.) Streamline business processes across locations. 6.) Adapting the required POS interface with a completely new architecture, allowed users to quickly adapt to the new system with minimum training and cost. 7.) Fully automate the Shop & Collect service process on all required POSs using data director, speed up the process in creating, modifying and collection the required order reflecting a better customer service. 8.) Upgrade to maximize organization IT investment. www.LSRetail.com Megatek who is a leading consultancy company that special- izes in the implementation of Enterprise Resource planning systems (ERP) and project management systems since 1993. PAC chose LS Retail for its very good integration with Mi- crosoft Dynamics NAV and integrated communication mod- ules between the front office, retail back office and Point of Sales. This makes it a solid retail solution with simple user interface that gives an instant business overview and flex- ibility to adapt to new requirements. About Megatek Megatek SARL founded in 1993, is a Microsoft Dynamics Gold Partner and LS Retail partner, targeting large and small busi- ness retailers. Megatek has been implementing Microsoft dy- namics NAV and LS retail since year 2000. Today there are more than 150 installations in Lebanon and many others in neighboring countries making it one of the largest supplier of computer based inventory management and point of sale solutions in the area.
Transcript of Beirut Duty Free - · PDF filePOSs using data director, ... Partner and LS Retail partner,...
Beirut Duty Free—Lebanon
Beirut Duty Free has set about creating one of the finest duty free retail environments in the world and has succeeded in establishing itself as a brand in a highly competitive region of duty free operators.
New Retail systems to take back more
Beirut Duty Free is managed and controlled by Phoenicia Aer Rianta Co Sal, a joint venture company between Phoe-nicia Trading Afro Asia and Aer Rianta International Mid-dle East. Their stores were formally opened for business in April 2003 having been designed and constructed to the highest international retail standards.
Ever then, Beirut Duty Free’s reputation is rapidly growing as one of the region finest duty free shops, delivering an excep-tional travel retail experience through their core retail philoso-phy focusing on customer service, quality of choice and price.
Their comprehensive range of products available in a carefully crafted retail environment is available to all visitors passing through Beirut Rafic Hariri International Airport at any time of day or night.
Beirut Duty Free wants passengers to enjoy the airport more and to sample new products and would be happy if after that, they would like to purchase goods. The airport should be fun, whether at the start of the passenger’s journey or the end; you should enjoy and with the saying “Take back more...”
As the company grew, it became increasingly difficult to man-age and streamline the processes and technology struggled to support the growing business. This caused many issues for internal departments from posting to extracting data with the required extra hours being spent in addition to man-agement processes lacking efficiency. Phoenicia Aer Rianta Co (PAC, Beirut Duty Free) realized that it is needed to im-plement a modern business management system that could automate and streamline processes across the organization. The General manager and executive managers decided to move PAC into a new era of technology by implementing a new version of Microsoft Dynamics NAV 2009 R2 ERP solution along with LS Retail 6.4 which addresses current requirements, responds to the business complexity and at the same time being enough flexible to handle PAC business growth and future changes. For that, PAC needed an experienced consultant and chose
«We now have a secure stable platform flexible enough for our operation requirements and scalable for future needs. System performance is a way better and requirements are answered easily. Employees are more effi-cient and can access on line data improving the daily operation and customers’ requirements and service.»
— Kareem Saleh, IT Manager at Beirut Duty Free
“
The benefits gained by implementing the new solution are as follows:
1.) Help people to work faster, Streamline access to critical information and processes.
2.) Manage growth and change by enhancing the collaboration throughout the organization and between the back office and retail stores
3.) Reduce redundancy and operational costs.
4.) Increase staff productivity and performance.
5.) Streamline business processes across locations.
6.) Adapting the required POS interface with a completely new architecture, allowed users to quickly adapt to the new system with minimum training and cost.
7.) Fully automate the Shop & Collect service process on all required POSs using data director, speed up the process in creating, modifying and collection the required order reflecting a better customer service.
8.) Upgrade to maximize organization IT investment.
www.LSRetail.com
Megatek who is a leading consultancy company that special-izes in the implementation of Enterprise Resource planning systems (ERP) and project management systems since 1993.
PAC chose LS Retail for its very good integration with Mi-crosoft Dynamics NAV and integrated communication mod-ules between the front office, retail back office and Point of Sales. This makes it a solid retail solution with simple user interface that gives an instant business overview and flex-ibility to adapt to new requirements.
About Megatek
Megatek SARL founded in 1993, is a Microsoft Dynamics Gold Partner and LS Retail partner, targeting large and small busi-ness retailers. Megatek has been implementing Microsoft dy-namics NAV and LS retail since year 2000. Today there are more than 150 installations in Lebanon and many others in neighboring countries making it one of the largest supplier of computer based inventory management and point of sale solutions in the area.
