Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause...

13
Communication Challenges and Strategies for Helping People With Dementia Today’s Presenters: Karla Belzer Chelsey Byers [email protected] [email protected] Today we will discuss… 1. The difference between Alzheimer’s and Dementia 2. Behaviors that can cause caregivers, friends and visitors stress 3. Common communication problems individuals with dementia have 4. Strategies for better interactions and visits 4

Transcript of Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause...

Page 1: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

Com

mun

icatio

n Ch

allen

ges a

nd

Stra

tegi

es fo

r Help

ing

Peop

le W

ith

Dem

entia

Toda

y’s P

rese

nter

s:

Kar

la B

elze

rCh

else

y B

yers

kbel

zer@

illin

ois.

edu

clby

ers@

illin

ois.

edu

Toda

y we w

ill di

scus

s…

1.Th

e di

ffer

ence

bet

wee

n A

lzhe

imer

’s a

nd D

emen

tia2.

Beh

avio

rs th

at c

an c

ause

car

egiv

ers,

frie

nds a

nd v

isito

rs

stre

ss3.

Com

mon

com

mun

icat

ion

prob

lem

s ind

ivid

uals

with

de

men

tia h

ave

4.St

rate

gies

for b

ette

r int

erac

tions

and

vis

its

4

Page 2: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

Dem

entia

vs.

Alzh

eimer

's?

56666666

Type

s of d

emen

tias

Alz

heim

er’s

Dis

ease

Chr

onic

Tra

umat

ic

Ence

phal

opat

hy (C

TE)

Cre

utzf

eldt

-Jak

obFr

onto

tem

pora

l (FT

D)

Hun

tingt

on’s

Dis

ease

Lew

y B

ody

Mix

ed D

emen

tias

Nor

mal

Pre

ssur

e H

ydro

ceph

alus

Park

inso

n’s r

elat

ed D

emen

tiaPo

ster

ior C

ortic

al A

troph

yV

ascu

lar D

emen

tiaW

erni

cke-

Kor

sako

ff S

yndr

ome

*Rev

ersi

ble

Dem

entia

s7

Bra

in A

trop

hy

Page 3: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

Are

as m

ost a

ffec

ted

by A

lzhe

imer

's D

isea

se

Seve

n Do

main

s Affe

cted

by A

lzheim

er’s

1.M

emor

y2.

Orie

ntat

ion

3.Ju

dgm

ent/p

robl

em so

lvin

g4.

Lang

uage

5.M

otor

/phy

sica

l6.

Act

iviti

es o

f Dai

ly L

ivin

g (A

DLs

)7.

Moo

d

How

does

it fe

el….

12

Page 4: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

Comm

on “B

ehav

iors”

Asso

ciated

with

Dem

entia

:

Ang

er/a

gita

tion

Agg

ress

ion

Slee

p pr

oble

ms

Para

noia

/del

usio

ns/

hallu

cina

tions

Prob

lem

s/re

sist

ance

with

A

DLs

(bat

hing

, dre

ssin

g)In

appr

opria

te so

cial

and

/or

sexu

al b

ehav

ior

Get

ting

lost

/wan

derin

g,

wan

ting

to g

o ho

me

Sund

owni

ngC

atas

troph

ic re

actio

nsR

umm

agin

gR

epet

itive

act

ions

Cry

ing

out/l

oud

verb

aliz

atio

ns

that

are

inco

here

ntLo

okin

g fo

r peo

ple

13

Beha

viors

are a

pro

blem

whe

n…

Safe

ty o

r wel

l bei

ng o

f the

indi

vidu

al o

r ano

ther

per

son

is c

ompr

omis

edA

trig

ger o

r cau

se c

anno

t be

iden

tifie

d

Mos

t beh

avio

rs a

re a

nui

sanc

e -

NO

T a

pro

blem

.

Wha

t sho

uld yo

u do w

hen y

ou se

e a

perso

n with

deme

ntia e

xpre

ss a

beha

vior?

Poss

ible

Trig

gers

of B

ehav

iors

Dis

ease

Pro

cess

Unm

et N

eeds

Phys

ical

Psyc

hoso

cial

Envi

ronm

ent

Pain

Com

mun

icat

ion

Car

egiv

er A

ppro

ach

Page 5: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

Dise

ase P

roce

ssSh

ort a

ttent

ion

span

Poor

judg

men

tM

emor

y lo

ssPo

or c

once

ntra

tion

Dis

orie

ntat

ion

Con

fusi

onC

omm

unic

atio

n pr

oble

ms

Hal

luci

natio

nsIn

abili

ty to

han

dle

stre

ss

Asse

ss P

hysic

al Ne

eds

Phys

ical

Nee

dsPh

ysic

al c

omfo

rtN

utrit

ion/

hydr

atio

nSl

eep/

rest

Elim

inat

ion

Exer

cise

Phys

ical

hyg

iene

Pain

Asse

ss E

mot

iona

l Nee

ds

Emot

iona

l Nee

ds1.

Love

2.C

omfo

rt 3.

Iden

tity

4.O

ccup

atio

n5.

Incl

usio

n6.

Atta

chm

ent

Asse

ss th

e Env

ironm

ent

All

peop

le re

quire

som

e co

ntro

l ove

r the

ir en

viro

nmen

tO

ver s

timul

ated

or u

nder

stim

ulat

ed?

Tem

pera

ture

Noi

seLi

ght

Smel

lsTh

ings

Act

iviti

esTi

me

of th

e da

y

Page 6: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

Asse

ss th

e Pos

sibilit

y of P

ain?

“Beh

avio

rs” t

hat c

ould

be a

ssoc

iated

with

pain

Phys

ical

Agg

ress

ion

Res

ista

nce

to c

are

New

or i

ncre

ased

vo

caliz

atio

nsW

ande

ring

Cry

ing/

sadn

ess

Gra

bbin

g on

to st

aff

Cha

nge

in d

ispo

sitio

n

Grim

acin

gG

uard

ing

Rub

bing

/touc

hing

Fidg

etin

gFo

ot fi

dget

ing

Loss

of a

ppet

ite/w

eigh

tFa

llsC

hang

e in

slee

p pa

ttern

s

23

Wha

t mak

es u

p co

mm

unic

atio

n?

Com

mun

icatio

n

Wor

ds o

nly

acco

unt f

or _

____

% o

f co

mm

unic

atio

n.

Tone

of v

oice

acc

ount

s for

___

_%of

co

mm

unic

atio

n.

Bod

y la

ngua

ge a

ccou

nts f

or _

___%

of

com

mun

icat

ion.

24

Page 7: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

25

Let’s

See

You

Can’

t Say

It A

ll With

Wor

ds

Wor

ds o

nly

acco

unt f

or

7%of

com

mun

icat

ion.

Tone

of v

oice

acc

ount

s fo

r 3

8%of

com

mun

icat

ion.

Bod

y la

ngua

ge a

ccou

nts

for

55%

of c

omm

unic

atio

n.

.

Wha

t is s

he co

nvey

ing?

27

Com

mun

icatio

nch

allen

ges o

ften

seen

in

indi

vidua

ls wi

th d

emen

tia

Wor

d-fin

ding

diff

icul

tyR

epet

ition

Una

ble

to re

ad/u

nder

stan

d w

ritte

n co

mm

unic

atio

nR

ever

t bac

k to

thei

r nat

ive

lang

uage

Loss

of a

bilit

y to

spea

k in

cle

ar se

nten

ces

Loss

of a

bilit

y to

und

erst

and

Una

ble

to u

se w

ords

atio

n

Page 8: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

Com

mun

icatio

n Te

chni

ques

Use

pre

ferr

ed n

ame

Min

imiz

e di

stra

ctio

nsK

eep

it si

mpl

eU

se th

eir i

nter

ests

Use

a p

rop

Take

the

pres

sure

off

Res

pect

feel

ings

Com

mun

icatio

n Te

chni

ques

Be

atte

ntiv

e to

you

r:B

ody

lang

uage

Tone

of v

oice

Ges

ture

sFa

cial

ex

pres

sion

s

Avo

id: Ta

lkin

g lo

uder

Com

man

dsA

skin

g m

emor

y qu

estio

nsA

rgui

ngLo

ng e

xpla

natio

ns

Care

give

r App

roac

h

Slow

ly

From

the

fron

tG

et th

eir a

ttent

ion

Stan

d of

f to

the

side

Get

dow

n on

thei

r lev

elH

ave

a w

arm

dem

eano

rIn

trodu

ce y

ours

elf

Off

er a

han

d313

3232

Page 9: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

Ever

yday

Sol

utio

nsSt

ep In

to th

eir W

orld

Val

idat

e fe

elin

gsof

the

pers

on

Val

idat

e th

e re

side

nts’

real

ity o

f wha

t is

happ

enin

g

Prev

entio

n is

Bes

t

Add

ress

unm

et n

eeds

Hon

or th

e pe

rson

’s ro

utin

e/kn

ow th

e pe

rson

Sim

plify

the

task

s A

dapt

the

envi

ronm

ent

Use

succ

essf

ul c

omm

unic

atio

n te

chni

ques

“Whe

re is

my m

om?”

363333363363636363363636363636636363636363363333636636633636363636633333633336336333666333336366666633366363333363333333

Page 10: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

“I wa

nt to

go

hom

e”

37

Help

ing

in th

e day

to d

ay…

38

Dist

ract

ion

or re

dire

ctio

n

39

Seve

n Ti

ps fo

r Car

egivi

ng

1. P

reve

ntio

n is

bes

t 2.

Wat

ch y

our a

ppro

ach

and

alw

ays u

se

good

com

mun

icat

ion

skill

s3.

Use

val

idat

ion

tech

niqu

es4.

Re-

dire

ct a

nd d

istra

ct in

divi

dual

Page 11: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

Seve

n Ti

ps fo

r Car

egivi

ng

5. S

impl

ify e

nviro

nmen

t6.

Hon

or ro

utin

es7.

Sim

plify

task

and

allo

w a

s muc

h in

depe

nden

ce a

s pos

sibl

e

I Will

–Mich

ele D

eSoc

ioW

hen

you

forg

et I

will

rem

embe

r for

us b

oth

Whe

n yo

u ge

t los

t I w

ill fi

nd y

ou

Whe

n yo

u ar

e sa

d I w

ill b

e sa

d w

ith y

ou

Whe

n th

e fe

ar c

omes

I w

ill c

omfo

rt yo

u

Whe

n yo

u cr

y I w

ill d

ry y

our t

ears

Whe

n yo

u la

sh o

ut a

t me

I will

not

be

angr

y

Whe

n yo

u re

peat

I w

ill h

ave

patie

nce

Whe

n yo

u fo

rget

my

nam

e I w

ill u

nder

stan

d

Whe

n yo

u ca

n no

long

er e

at I

will

feed

you

Whe

n yo

ur le

gs fa

il I w

ill c

arry

you

Whe

n yo

u lo

ng fo

r hom

e I w

ill b

e yo

ur sa

fe p

lace

Whe

n yo

ur jo

urne

y is

end

ing

I will

be

by y

our s

ide

I will

love

you

for e

tern

ity

I Will

...

-Mic

hele

DeS

ocio

Fam

ily L

ife B

log

Fam

ily F

iles:

Fa

cts

for A

ll Ag

esht

tp://

go.il

linoi

s.ed

u/fa

mily

files

Plac

e yo

ur sc

reen

shot

her

e

44

Stat

ewid

e Ex

tens

ion

Web

site

:ht

tp://

web

.ext

ensi

on.

illin

ois.e

du

Page 12: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

45

THAN

K YO

U!CR

EDIT

S

Spec

ial t

hank

s to

all t

he p

eopl

e w

ho m

ade

and

rele

ased

thes

e aw

esom

e re

sour

ces f

or fr

ee:

Pres

enta

tion

tem

plat

e by

Slid

esC

arni

val

Phot

ogra

phs b

y U

nspl

ash

46

PRES

ENTA

TION

DES

IGN

This

pre

sent

atio

n us

es th

e fo

llow

ing

typo

grap

hies

and

col

ors:

Title

s: O

swal

dB

ody

copy

: Tin

os

You

can

dow

nloa

d th

e fo

nts o

n th

ese

page

s:

http

s://w

ww

.font

squi

rrel

.com

/font

s/os

wal

d· h

ttps:

//ww

w.fo

ntsq

uirr

el.c

om/fo

nts/

tinos

You

don’

t nee

d to

kee

p th

is sl

ide

in y

our p

rese

ntat

ion.

It’s

onl

y he

re to

serv

e yo

u as

a d

esig

n gu

ide

if yo

u ne

ed to

cre

ate

new

slid

es o

r dow

nloa

d th

e fo

nts t

o ed

it th

e pr

esen

tatio

n in

Pow

erPo

int®

47

Slid

esC

arni

val i

cons

are

edi

tabl

e sh

apes

.

This

mea

ns th

at y

ou c

an:

●R

esiz

e th

em w

ithou

t los

ing

qual

ity.

●C

hang

e fil

l col

or a

nd o

paci

ty.

Isn’

t tha

t nic

e? :)

Exam

ples

:

48

Page 13: Behaviors that can cause caregivers, friends and visitors ... · Behaviors that can cause caregivers, friends and visitors stress 3. ... Types of dementias Alzheimer’s Disease ...

Now

you

can

use

any

em

oji a

s an

icon

!A

nd o

f cou

rse

it re

size

s w

ithou

t los

ing

qual

ity a

nd y

ou c

an c

hang

e th

e co

lor.

How

? Fo

llow

Goo

gle

inst

ruct

ions

ht

tps:

//tw

itter

.com

/goo

gled

ocs/

stat

us/7

3008

7240

1566

4332

8

and

man

y m

ore.

..49