GREEN IT!Spring 2009

www.ingrammicro.ca

Ingram MicroGoes Green

Going GreenOne Cell Phone at a Time

13 QuestionsBefore Choosing a Technology Recycler

Greening of Cisco

Welcome of their laptop lines are RoHS (Restriction on Hazardous Substance Standard) compliant. The RoHS standard seeks to reduce the use of manufacturing substances that harm human health or the environment.

Faced with the issue of an energy efficient data center, businesses are looking for ways to optimize their computing environments to the benefit of their bottom line and our planet. Vendor partners like IBM, HP and Cisco are also helping their customers understand their energy use through various tools and technologies.

The wireless industry has set tools like Recycle My Cell to make it easier for end-users to recycle their electronics. I invite you to learn about this program in our article on page 8 and consider becoming a drop off location. In addition to programs like this one, companies like HP have a commitment to the environment in their technology recycling program.

Additionally, starting on April 1st, Ontario Electronic Stewardship (OES) is launching a new Waste Electrical and Electronic Equipment (WEEE) program. This program, mandated by the Waste Diversion Act has a goal of diverting 17,000 new tonnes of electronics in the first year of the program. It is important for all Ingram Micro Partners doing business in Ontario to understand these changes and read our coverage on page 10. Additional information can be found at the WEEE website.

We hope the information you find in this publication will help you in your green initiatives.

Good Reading

Gabriel Roy

Green IT, at its most basic definition is the practice of using computing resources efficiently. But how can IT go green?

The simplest answer is through energy efficient hardware, in the materials used in the manufacturing process and through recycling of electronics and components at the end of their life cycle. In practice however, because IT systems are a complex mix of people, networks and hardware, it may be a bit more difficult. This is where the information you find in this publication and from Ingram Micro’s vendor partners like IBM, Toshiba, Cisco and HP are essential in building your green IT solutions.

Other ways for tech companies to go green are in their day to day business practices. This is how Ingram Micro is contributing to a greener planet. In the article Ingram Micro Goes Green you will learn about our company-wide initiatives that help with energy and resource use. In addition to our EPEAT membership, great strides have been taken to cut our consumption of energy and resources. I invite you to adopt any one of these initiatives within your business to help the planet and even your bottom line.

The tech industry has also been making great strides in their manufacturing processes with many computer companies phasing out harmful chemicals. Toshiba is just one of these companies. Some

Green IT is a special supplement to 6,000 Resellers across Canada.This publication may not be reproduced in part or in whole without the written approval of the Senior Manager, Marketing Communications of Ingram Micro Inc. Ingram Micro undertakes no responsibility or liability for comments, opinions or statements expressed by advertisers in this publication. All trademarks and registered trademarks are of their respective companies. ®2008 Ingram Micro Inc. all rights reserved. For further information, or to contact Ingram Micro Inc., call 1.800.668.3450, fax 905.755.1300, or write to 55 Standish Court, Mississauga,Ontario Canada L5R 4A1, or visit us on the web @ http://www.ingrammicro.ca.

4 ] Ingram Micro Goes Green Gabriel Roy

7 ] The Greening of Cisco

8 ] Going Green One Cell Phone at a Time Tam Harbert

9 ] 13 Questions Before Choosing a Technology Recycler Gabriel Roy

10 ] New Electronic Recycling Rules and Fees For Ontario

ingrammicro.ca

Publishing Manager/EditorGabriel Roy

Art Direction & DesignNaj Niazi

Advertising Inquiriesmarcom@ingrammicro.ca

GREEN IT! Spring 2009

Green IT! | Spring - 20094

When you think green, you don’t automatically think of IT or distribution. However, while both these industries were inefficient in energy and resource use in the past, great strides have been taken by Ingram Micro to become a greener company.

Ingram Micro is the world’s leading wholesale distributor of technology products, helping over 1,500 technology suppliers reach 170,000 customers. Ingram Micro has been a player in green IT for well over a year with its partnership with EPEAT (the Electronic Product Environmental Assessment Tool managed by the Green Electronics Council) to define green PCs, notebooks and monitors. In addition to this company initiative, Ingram Micro has been looking at different ways to become an increasingly green company in its everyday Canadian operations.

Reduce, Reuse, and Recycle These three words perfectly describe the initiatives taken by Ingram Micro’s distribution centers. From reducing power and shipping materials, reusing pallets and recycling their waste, the distribution centers (DCs) have taken great strides in environmental responsibility.

Last year, the DCs recycled over 800 tonnes of cardboard and over 70,000 lbs of plastics, and reused over 50,000 pallets. These projects helped them divert a large quantity of products that would have normally been sent to the landfill. In addition, all associates are responsible for separating waste from recyclable products. The recyclable products are then compacted and baled.

Ingram Micro is also a non-peanut shipper. This environmentally bad shipping filler was phased out in March 2005. To protect products during shipping, Ingram Micro now uses recycled paper and air pillows. They offer the same protection, are more economical, and in the case of air pillows, cost much less to purchase and ship.

The DC associates are also exploring the use of recyclable plastics in all applications requiring plastics like wrapping pallets and air pillows.

“Even the boxes we use to ship are maximized” said Mike Abrams, Senior Director Canadian Distribution. “Our advanced front end data allows us to anticipate our shipping material needs and we are able to select the best box to use in shipping. This rationalization in our use of boxes is not only better for the planet; but we get the added benefit of savings in the shipping materials as well as the shipping itself.”

Ingram Micro is always looking at ways to become even greener. Additional initiatives include the further rationalization of shipping materials like using more eco-friendly shipping products such as envelopes instead of placing a box within a box.

Reducing Our Carbon Footprint One Light at a Time Ingram Micro, their landlord Orlando Corporation, and the local utility, Enersouce worked hand in hand to lower the lighting power costs. The Electricity Retrofit Incentive Program (ERIP),

Ingram Micro Goes

Green

With lots of talk on

green initiatives in

IT, Ingram Micro

actually walks the

walk.

Ingram associates

are also encouraged

to go paperless with

their pay stubs.

Green IT! | Spring - 2009 5

an initiative of the Utility, is open to all business customers in Mississauga. This program’s goal is to encourage commercial, industrial, and institutional and agricultural customers to conserve energy by influencing equipment and lighting decisions in favour of the most electricity efficient options. Ingram Micro has been part of this program for over 2 years.

Initiatives, in addition to converting to much more energy efficient lighting, included retrofitting the light switches with motion detectors and having the warehouse lights relay-controlled to shut off after the last truck of the day.

In a large, busy distribution center like Ingram Micro’s, there are many conveyors being used at any time – a large energy draw. With rationalization made possible with state of the art warehouse management systems, and through great work with the staff, several of the conveyors are able to be turned off during non-peak periods. This enables Ingram Micro to save a substantial amount of energy and cost and has the added benefit of saving on the wear and tear on the equipment – saving the associated maintenance costs.

All these initiatives to conserve energy in the distribution center resulted in a 5% reduction in KW/H usage – a substantial saving for a distribution center of that size and volume.

In the administration offices located beside the DC, Ingram Micro, with the assistance of Orlando Corporation, has also been slowly replacing the 32 watt lighting systems to more energy efficient 25 watt fluorescent bulbs.

“If we were to change existing fluorescent lamps for more energy efficient lamps all at once, not only would we be paying a large project sum for the product and labour of replacement, but we would be arranging the disposal of perfectly functioning lamps also.” said Marcia Duncan, Facilities and Security Manager. “All in all, it made both green and financial sense to convert lamps as they expired, especially since we have a weekly scheduled lamp replacement program.”

Even computers are helping with reducing Ingram Micro’s energy usage. Associates are using LCD Monitors, which are extremely economical with power consumption. Their consumption is in the region of 25 -50 watts compared to a CRT which consumes from 60-80 watts for a 15” model to almost 70-150 watts for 17” and 19” models. Multiply this with the amount of monitors on at any time in Ingram Micro offices and this translates in to a substantial saving in energy. These initiatives to cut power, while seemingly small, have all contributed in reducing Ingram Micro’s power usage - helping the planet…and the bottom line.

The Little Things Ingram Micro’s initiatives in reducing waste extends to the associates daily rituals. All coffee stations use re-usable ceramic mugs instead of disposable Styrofoam cups. To make this switch practical, dishwashers were installed at coffee stations for cleaning of the cups. In addition, sugar is provided in 5 pound bags and placed in reusable containers instead of individual packets.

Wondering about the non-coffee drinkers? Reverse osmosis water systems installed at coffee stations help to reduce use of bottled water packaging. These simple changes result in a substantial reduction in waste. In washrooms, the size of each hand towel sheet was reduced by 1%, from 14.5” to 13” to reduce waste. “The smaller sheet size is not noticed by the associates but saves a large amount of paper over the course of the year” states Duncan.

Initiating Paperless Systems Invoicing of vendors and customers is also going green at Ingram Micro. In addition to the obvious green benefits of not printing

out and mailing invoices, there are multiple benefits to an e-billing system.

“Approximately 90% of our customers prefer to receive their invoices by email” said Tanya Moller, Accounting Manager, Ingram Micro. “Sending the invoice electronically, with a scanned proof of performance, also gives us the possibility to send it to multiple contacts. This means we don’t get “I didn’t get the invoice” excuse – all invoices can now be tracked.”

In an effort to reduce paper use, Ingram Micro is in the final trials of an electronic invoice manager for our resellers. This system would enable opt-in access to invoices for viewing and printing and would include the possibility to download the invoice directly into their own accounting systems as PDFs, further reducing their filing requirements. More details on this system will follow with an official announcement.

Ingram associates are also encouraged to go paperless with their pay stubs. Ceridian offers, through Canada Post’s e-post system, Ingram Micro associates the option to receive their pay stubs in e-format, perfectly mirroring the paper copy they are used to receiving. What Can You Do? “As a solution partner of Ingram Micro, you can make an impact on your eco footprint as well by simply changing one or two things in your operation - simple things like energy efficient lighting in your offices, opting for electronic invoices or even selecting a distributor that is committed to reducing their environmental footprint, a partner like Ingram Micro” says Mark Snider, Vice President and General Manager Canada. “Our commitment to the environment extends from greening our own operation to educating our partners on ways to go green via publications like this one and our websites.”

While each initiative in Ingram Micro’s green plan may seem insignificant on its own, in combination with the others, they made a substantial impact on reducing the carbon footprint of the company.

Green IT! | Spring - 2009 7

Cisco’s environmental commitment is built on the philosophy that the network can be used as the platform for sustainability. This bold vision - that every network connection can be a green one, has fueled a new generation of thought leadership at Cisco.

For Cisco, this vision has expanded into all areas of operations and business, differentiating products and services and demonstrating to customers how various technologies can offer a more sustainable strategy to do business.

Responding to a growing demand for more powerful and impactful network equipment, Cisco is on track with aggressive activity and advancement of Green in its product area. Enhancing sustainability across its product line and driving collaboration across the network, Cisco is working closer with its customers to understand their social as well as business needs. Through a suite of sustainable solutions, businesses and individuals are finding new and more efficient ways to work - positively impacting ROI and the environment. Not only does Cisco advise on processes and architectures, but it provides tools to monitor progress, measure savings and manage an organization’s overall effectiveness in reducing their carbon consumption. Cisco also helps organizations chart their results to create and achieve quantifiable organizational goals.

With a reputation as a leader in innovation Cisco uses technologies such as data centre and virtualization strategies to better enable systems to conserve energy and resources. Cisco offers technologies which can help reduce travel such as a TelePresence and WebEx as

well as suite of collaboration tools and Web. 2.0 tools, which all enable organizations to change the way they interact. In addition, Cisco provides solutions that improve transportation in urban areas, make buildings more manageable and energy efficient, and is even committed to a project which uses new and innovative technologies called “Connected Urban Development” helping cities around the world with traffic congestion.

Sustainable company operations are also an important aspect of Cisco’s environmental commitment. Cisco has established internal sustainability programs which aim to lower energy consumption across the company, cut down on travel through the use of their own network-based collaboration products, expand the Cisco Connected Workplace concept and apply Cisco Connected Real Estate principles to their facilities, closely managing water consumption, air quality, food and even working to obtain power generated from renewable resources. Committed to providing environmentally conscious solutions, Cisco also collaborates with its customers, industry groups, government and non-government organizations and employees to encourage an on-going discourse on finding solutions to salient environmental issues.

While the issues facing our society today may seem far-reaching and complex, Cisco is confident that through technology, innovation and collaboration, there is a unique opportunity to help society live in an environmentally sustainable way. Cisco can literally change the way people work - not only making positive environmental change but driving business change that can bring results to the bottom line.

Cisco has

established

internal

sustainability

programs

which aim

to lower

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consumption

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company

The Greening of Cisco

Green IT! | Spring - 20098

Canada’s wireless industry has launched Recycle My Cell, a new web portal designed to make it even easier for Canadians to recycle their old cell phones. The goal of this national program is to raise awareness of the importance of recycling cell phone handsets to keep them from ending up in a landfill. Just as important, the proceeds from the recycled wireless devices go to benefit local and national charities.

The free program incorporates numerous existing cell phone recycling initiatives from across the country and is organized by the Canadian Wireless Telecommunications Association (CWTA) in conjunction with cell phone service providers, handset manufacturers and recycling companies.

“Canada’s wireless companies have long been leaders in developing green business strategies,” said CWTA President and CEO Bernard Lord. “The new Recycle My Cell program further illustrates that thinking green doesn’t need to be complicated, yet the results can have a major impact on protecting our environment and enriching the communities in which we live.”

Finding one of Canada’s more than 3,500 cell phone recycling drop-off locations is simple. Users enter their postal code at www.RecycleMyCell.ca or call 1-888-797-1740 for more information. A list of the 10 closest cell phone recycling drop-off sites is generated by the site. If it’s impossible to visit one of these drop-off locations in person, the Web site provides a postage-paid label that can be printed, as well as instructions for clearing your device of all personal data before you send it away.

Cell phones, smartphones, pagers, aircards, batteries, chargers and accessories are all accepted at the depot locations.

After the device is received, it is sent to a recycling plant where it is either taken apart for scrap or is refurbished. Proceeds from the sale of refurbished phones and scrap materials are donated to numerous national and local charities. All of the recycling companies involved with the Recycle My Cell program are ISO 14001:2004 certified, meaning they have an environmental management system in place which ensures accountability and knowledge of the associated environmental impacts.

One Cell Phone at a Time

The goal of this

national program is

to raise awareness

of the importance of

recycling cell phone

handsets to keep

them from ending

up in a landfill.

Going Green

Green IT! | Spring - 2009 9

Everyone has at least one piece of technology they no longer use. Most of us have relegated an old computer, mobile phone, VCR, mouse or other electronic item to the basement, the attic, or a junk drawer. When upgrading to a faster, smaller or better model, others choose to simply put their old tech in the trash.

With more than 140,000 tonnes of electronic equipment accumulating in Canadian landfills each year, and that number expected to triple by 2010, electronics have become the fastest-growing and potentially most hazardous component of municipal waste. As a result, governments are increasingly looking at ways in which end-of-life electronics can be safely and cost-effectively diverted from municipal landfills.

What can you do? With most electronic products there are two options: Reuse or Recycle. Reusing the technology is easy – donate it to a school, non-profit organization for their use or resale; giving it to a student; selling it on an auction site like eBay; selling it at a yard sale. While reusing our old PC is the ideal scenario for the short-term, there is still the issue of disposing the electronic equipment when it is no longer usable or needed. Ultimately, we need to think of how to dispose of the product at the end of its life.

The obvious way to dispose of end-of-life electronics is to recycle them. This may seem simple to do, however watchdog groups report that as much as 50 to 80 per cent of North American end-of-life electronics are sent to recycling centers in parts of Asia, where only the valuable pieces are reclaimed and the rest being discarded, ultimately polluting water, air and land.

To make a difference, you need to do your homework and ask the following questions before choosing the recycler for your unwanted electronic and computer products:

• Whatdoyoudowithproductscollected? • Whathappenstothematerialonceyou

dismantle or shred the products that you collect? • Howdoyoudeterminewhoyousendtheseparated

products to after your process? • Doyouauditorinspecttheplaceswhereyousend

products/materials? • Doyousellanyofthematerialthatyoucollect? • Ifyoureselltheequipment,doIneedtobeconcerned

about the data on the product? • Howareyouremployeestreated? • Whatkindofenvironmentalprotectionshasyour

company put in place to make sure the facility is safe? • Whatpercentofmaterialcollectedislandfilled? • Whatistheprocessforseparatingcollected

products? • Howmuchofwhatyoucollectisactuallyprocessed

and not resold? • Isyourprocessmechanicalormanual? • Howmuchdoyouchargetotakematerial?

13 Questions Before Choosing a Technology RecyclerGabriel Roy

Green IT! | Spring - 200910

Individual consumer or industrial, commercial or institutional users of electronics are often unsure of what to do with unwanted electrical and electronic equipment.

The Ontario Electronic Stewardship’s (OES) new Waste Electrical and Electronic Equipment (WEEE) program will make it easier for stakeholders to make the right decision that is best for the environment and that will keep old computers, televisions and other electronics out of landfill.

Ontario Electronic Stewardship (OES) is a not-for-profit organization formed by leading retail, information technology and consumer electronics companies to implement the Waste Electrical and Electronic Equipment (WEEE) Program Plan under the Waste Diversion Act.

The WEEE program will include multiple phases. The Phase 1 Plan addresses desktop and portable computers, computer peripherals, monitors, printers, fax machines and televisions. A plan for second phase materials, such as phones, cameras and audiovisual equipment, will follow.

In the first year of WEEE, which begins April 1, 2009, the target is to divert 17,000 new tonnes of electronics like computers, monitors, printers, disk drives, keyboards, mice, fax machines and televisions

from landfill. At the end of five years, the diversion target is 75,000 tonnes or 60 per cent of available materials.

The first priority of the program is to promote the 3Rs solutions (reduce, reuse and recycle). Residents and businesses will be encouraged to take electronics that are still useful to reuse and refurbishment organizations. Electronics that are at the end of their useful life will be directed to recycling/processing facilities that will be required to

meet strict environmental, health and safety standards to ensure these materials don’t find their way into the environment.

Ingram Micro’s role within this program is that of Steward and Remitter.

As of April 1, 2009, all Stewards will be required to report on the type and quantity of EEE they supplied into the Ontario marketplace. If a customer is not eligible to administer the program independently Stewards like Ingram Micro will be responsible for charging the customer directly. Stewards will then be required to remit the collected fees to the Ontario Electronic Stewardship (OES).

To assist resellers, Ingram Micro sales staff has been informing their customers on the implication of this new fee and on their responsibilities within this program. To help smaller retailers that are not eligible to administer this program, Ingram Micro will collect the fees and remit them to the program on their behalf.

Collected fees will be used by OES to operate the WEEE program, including the collection, transporting and processing costs of WEEE.

For more information, resellers can consult the OES web site located at http://www.ontarioelectronicstewardship.ca/

EEE Material EEE Sub-Category Material Fee Rate/Unit

Desktop Computers* n/a $13.44

Portable Computers* n/a $2.14

Computer Peripherals $0.32

Mice $0.32

Keyboards $0.32

Single Hard drives $0.32

Optical Drives $0.32

Monitors n/a $12.03

Televisions $10.07

18” screen and smaller $10.07

19” to 29” screen $10.07

30” to 45” screen $10.07

46” screen and larger $10.07

Printing Devices na/ $5.05

OES mandated by the Waste Diversion Act Implements WEEE Program

New Electronic RecyclingRules and Fees For Ontario

*Fees for desktop computers and portable computers do not include fees for monitors (external), printers and peripherals such as mice, keyboards (external), single hard drives (external) or optical drives (external). For example if a customer purchases a CPU (the CPU comes with Mouse & Keyboard) + Monitor + Printer the charge will be : $13.44+0.32+0.32+12.03+5.05 = $31.16

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DESIGNED WITH THE ENVIRONMENT IN MIND.At HP, we’re committed to the environment.

We provide inventive, high-quality products and services that are environmentally sound – from the very fi rst stages of product design through manufacturing and distribution, customer use and recycling.

Our recent packaging innovations for Original HP LaserJet and inkjet cartridges alone were estimated to have reduced greenhouse gas emissions by over 37 million pounds of CO2 in 2007.1

In addition, since 1991 we have offered the HP Planet Partners program that provides free and convenient return and recycling of Original HP print cartridges.

To learn more, visit hp.ca/recycle or call 1-800-474-6836.

Thank you for your commitment to the environment.

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• IMAGES ARE LINKED TO HI RES• IMAGES ARE VECTOR BASEDONCE TW & JF HAVE SEEN LASERS, REMOVE SHADING IN BOXES. (DO NOT REMOVE THIS LINE)MDA TAGLINE POINT SIZE: N/ASOURCE FILE CREATIVE FROM: MURIEMTL DUE: 03/19/08

HEWLETT-PACKARDIPG COMMERCIAL LOCALIPG Q2 LOCAL CANADIAN GEOGRAPHIC MAGAZINEHEW_081072ENVIRONMENTALDESIGNED WITH THE...CANADIAN GEOGRAPHIC

6 13/16" X 9 9/16" 7 1/2" X 10 1/2"8 5/8" X 11 5/8"

N/AN/AH.FORBESR.WOODLEY4C Berkeley; Arial; HP Futura; Helv Neue Cond.

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MAR.19.2008

JC

AD NUMBER:

HEW_M_08_1072_Environmental

Client:LOB:

Project:

Docket No.:Creative:Headline:

Pubs:

Live:Trim:

Bleed:

Studio

Type Mgr.

Proofreader

Print Mgr.

Art Director

Copywriter

Creative Dir.

Acct. Mgmt.

Client

BY DATEAPPROVALS

YES NO

INTEL CLASSIC/INTEL JMP OR AMD: MDA:

ONE VOICE COMPLIANT � �AD STYLE: IPG

INTEL 2007 � �MDA 2007 � �

******** IMPORTANT ******** THIS ORDER IS STRICTLY CONTINGENT UPON THE ADVERTISING BEING PUBLISHED IN EXACTLY THE SIZE PROVIDED BY The Publicis Group of Companies. THE SIZE OF THE ADVERTISING MAY NOT BE REDUCED, ENLARGED, OR CHANGED, IN ANY MANNER, WITHOUT OBTAINING WRITTEN APPROVAL FROM The Publicis Group of Companies. NO PAYMENT WILL BE MADE FOR THE PUBLICATION OF ANY ADVERTISING THAT DOES NOT COMPLY WITH THIS PROVISION.

Do not substitute fonts ever. Contact us immediately if you’re having problems.Ad floats centred on space.

******** IMPORTANT ******** CETTE COMMANDE EST STRICTEMENT CONDITIONNELLE À LA PUBLICATION DE L’ANNONCE PUBLICITAIRE DANS LE FORMAT EXACT FOURNI PAR The Publicis Group of Companies. LE FORMAT DE L’ANNONCE NE PEUT ÊTRE NI RÉDUIT, NI AGRANDI, NI MODIFIÉ DE QUELQUE FAÇON QUE CE SOIT SANS L’APPROBATION ÉCRITE DE The Publicis Group of Companies. AUCUN PAIEMENT NE SERA FAIT POUR LA PUBLICATION DE TOUTE ANNONCE NON CONFORME À CETTE DISPOSITION.

Ne jamais modifier la police de caractères. Communiquez avec nous immédiatement si vous éprouvez des difficultés. Si l’annonce est plus petite que l’espace prévu, la centrer dans cet espace.

LASER%

Art Director:Copywriter:Acct Serv:Print Mgr:

Color:Fonts:

1Estimates are based on projected 2007 print cartridge sales in the United States and Canada. Global warming gas (carbon dioxide equivalents) emissions reductions calculated based on anticipated 2007 sales, using packaging confi gurations before and after recent improvements. Environmental impacts modeled with SimaPro 7 (PRé Consultants, The Netherlands, 2006) lifecycle inventory software. Carbon equivalency factors from Intergovernmental Panel on Climate Change. Calculations from www.usctcgateway.net/tool/ © 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HEW_M_081072_Environmental.indd 1 3/20/08 1:53:15 PM

The Colour of Leadership

Toshiba is a proven technology leader whose name is synonymous with quality,reliability, and value.What youmay not know is that we are also equally committed

to protecting the environment.

www.toshiba.ca/environment

* RoHS is an environmental regulation set forth by the European Parliament with the expectation to drive a worldwide movement.While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, Toshiba cannot be responsible for typography, photography or other errors. © 2009 Toshiba of Canada Limited.

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