Beer system troubleshooting 10 16-13

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WELCOME Beer System Troubleshooting 101 Jack Busack Patrick Hahn Tom Zalewski 2

Transcript of Beer system troubleshooting 10 16-13

Page 1: Beer system troubleshooting 10 16-13

WELCOME

Beer System Troubleshooting

101

Jack Busack Patrick Hahn Tom Zalewski

2

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Objectives It‟s not rocket science – it‟s beer science!

• To provide a basic knowledge of beer system

issues

• Identify problems and issues

• Provide information on correcting issues

• Interactive presentation – please bring your beer

system troubleshooting scenarios so we can help!

Beer System Troubleshooting 101

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Where to come for help • Perlick Milwaukee technicians

• Certified installer network

• Test coupler kit

Beer System Troubleshooting 101

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Troubleshooting process To find the true cause of the problem in the

shortest amount of time, follow this process on

every call:

• Ask the customer to describe the problem

• Find out which faucets are affected, when the

problem started, whether it reoccurs and if there

is a pattern

Beer System Troubleshooting 101

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Troubleshooting process

• Check the temperature of the beer in the cooler

and at the faucet: 34 – 38 degrees is ideal

• Temperatures above 40 degrees may cause

foaming problems

• Check the pressure, making sure that the applied

gauge pressure is set properly for the system – call

Perlick with the Power Pak serial number for

design pressures

Beer System Troubleshooting 101

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Troubleshooting process • Check the sanitation procedures – make sure the

system and glasses are being cleaned properly

• Check the faucet to make sure it‟s clean

• Check to ensure the Power Pak is operating

properly and the digital readout is 30 – 34 degrees

• Check the glycol solution flow to ensure the

recirculating pump and motor are operating

properly

Beer System Troubleshooting 101

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Troubleshooting process

• Check the FOB detector operation – smart

couplers or wall mount style: Are they vented and

reset properly?

• Check the operation of the Flojet beer pumps

and flow reversal valves when applicable

• Check the nitrogen and CO2 supply feeding the

blender to make sure it‟s operating correctly

Beer System Troubleshooting 101

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Troubleshooting process

• If the nitrogen or CO2 gas runs below

the designed inlet pressure

of 45 – 70 psi, the blender shuts

off and goes into protection mode

• Make sure the blended outlet

pressure is set and the outlet

shut-off valve is open.

Beer System Troubleshooting 101

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Draft beer systems are

a balancing act

Beer System Troubleshooting 101

Correct temperature

Correct applied pressure to keg

Beer needs to stay packed together, prevent breakout of the CO2 from

the beer solution

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Problem: Wild beer Description: There is too much foam and not

enough liquid beer.

Causes:

• Number one cause: warm beer

• Beer drawn improperly

• Creeping regulator

• Applied pressure is set too high

• Hot spots in beer line

• Use of non-insulated beer line

Beer System Troubleshooting 101

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Problem: Wild beer

Causes:

• Tapped into a warm keg

• Cooler malfunctioning

• Kinks, dents, twists or other obstructions

in the line, or restrictors

• Faucets in bad, dirty or worn condition

• Saturated insulation due to flooded chase

• Power Pak is not functioning properly

• Air shaft blower not functioning properly

Beer System Troubleshooting 101

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Problem: Unpalatable beer

Description: Beer has an off-taste.

Causes:

• Expired beer! Beer is at its best

before 30-45 days past its racking/

production date

• Dirty or old beer lines

• Dirty faucet

• Unsanitary bar conditions, glass washing

• Contaminated beer

Beer System Troubleshooting 101

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Problem: Cloudy beer

Description: Beer appears hazy or cloudy in glass.

Causes:

• Frozen or nearly frozen beer

• Old beer

• Beer that has been unrefrigerated for

long periods of time

• Dirty glass or faucet

Beer System Troubleshooting 101

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Problem: False head

Description: Large soap-like bubbles, head

dissolves very quickly.

Causes:

• Applied pressure required does not

correspond to beer temperature

• Improper pour

• Beer lines are warmer than beer

in keg

• Dirty glasses

Beer System Troubleshooting 101

„False head‟

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Problem: Flat beer

Description: Foamy head disappears quickly. Beer

lacks usual zestful brewery-fresh flavor.

Causes:

• Wrong blend of mixed gas is used

• Dirty glass – not „beer clean‟

• Applied pressure is set too low

• CO2 is turned off at night

• Beer is too cold

Beer System Troubleshooting 101

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Troubleshooting

Step 1

• Check and adjust regulators to the design pressure.

• Don‟t try to estimate what the pressure should be

– all glycol systems have a “designed” pressure

that must be used.

Beer System Troubleshooting 101

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Troubleshooting

Step 2

• What is the temperature of the coolant on the

digital readout?

• It should be 30 – 34 degrees.

• Factory setting should be 30 degrees if not reset.

This indicates the return temperature of the

coolant.

Beer System Troubleshooting 101

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Troubleshooting

Step 3

• What is the temperature of the walk-in cooler?

• It should be between 35 – 40 degrees. Never

depend on the dial thermometer on the cooler wall.

• The most important temperature is that of the

beer in the keg.

• The best way to get this reading is with the Perlick

test coupler kit.

Beer System Troubleshooting 101

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Troubleshooting

Step 4

• Check for bubbles in the clear

vinyl tubing inside the walk-in

cooler leading from the keg

coupler up to the wall bracket,

FOB detector or beer pump.

• Bubbles are a good visual indicator of improper

temperature and/or incorrect applied pressure to

the keg when being dispensed.

Beer System Troubleshooting 101

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Troubleshooting

Step 5 Consider these questions:

Beer System Troubleshooting 101

Is the beer breakup

only occasional?

Consider other

answers.

NO

YES

Is the walk-in cooler

used for items other

than beer? YES

Cause

of

problem

found.

Solutions

1. Keep cooler door closed or use an air curtain

2. Set a colder cooler temperature

3. Use the cooler as a dedicated beer cooler

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Troubleshooting

Step 6 Consider these questions:

Beer System Troubleshooting 101

Is only Perlick

tapping equipment

in use?

Consider other

answers.

YES

NO

Cause

of

problem

found.

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Troubleshooting

Step 7 Consider these questions:

Beer System Troubleshooting 101

Is the walk-in

cooler too cold?

Consider other

answers.

NO

YES YES

Cause

of

problem

found.

If the beer

temperature is under

35 degrees in the

walk-in cooler, the

beer can

overcarbonate if the

applied pressure

gauge is not set

properly, especially

if the beer volume

used is moderate.

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Questions?

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Thank you!

Beer System Troubleshooting

101

Jack Busack Patrick Hahn Tom Zalewski