Becoming Aadhaar Ready - Government of India€¦ · Introduction " This presentation gives an...

Becoming Aadhaar Ready

UID Authority of Indiawww.uidai.gov.in

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Introduction• This presentation gives an overview of the steps required for a Registrar to ‘Become Aadhaar Ready’

• It is structured as follows :

– Aadhaar Overview – What is Aadhaar, Why Aadhaar (benefits), How will it be built, Where can it be used, Financial Inclusion & Online Authentication, Roles & Responsibilities (slides 8-37)

– Overview of End to End Flow & Project Plan including Workshop Plan, key decisions in Enrolment Planning etc. (slides 38-45)

– Implementation Approach – with details of support which will be given by the UIDAI directly (process manuals, technology platform, IEC, grievance handling, Change Management etc.) and the UIDAI Ecosystem support (Enrolment Agencies, Training Agencies, Device Manufacturers, Civil Society Organisations et al) (slides 45-103)

• Basis the agenda for each workshop (template listed in slide 4), appropriate sections may be used accordingly; refer Workshop Plan in slide 3 for overview.

• Recommended participants & agenda for different types of Workshops are listed in slides 5-7 and may be used for reference

• At the end of every workshop, it is recommended that the UIDAI Nodal Officer completes the Feedback Form in order to document learnings / improvement opportunities for the Registrar Onboarding process. Please use the Feedback Template (in the Implementation Support Documents folder).

• This presentation will be updated from time to time basis the feedback received; please check UIDAI web site for updated versions of the same.

2


Workshop Plan

AadhaarOverview

Enrolment Planning

Technology Go-Live Readiness

Pre or Post MoU

Post MoU Project Initiation

IEC

Process

Dry runGo-Live

3


Workshop Agenda

Session Facilitator Time

Welcome Note 10:15-10:20

Introductory Remarks 10:20-10:30

Introduction to Aadhaar UIDAI Team 10:30-12:00

Discussion on Key Decision points 12:00-12:30

Closing Remarks 12:30-13:00

Lunch 13:00-14:00

Aadhaar Implementation Approach UIDAI Team 14:00-16:30

Discussion on Key Decision points 16:30-17:00

Finalise Next Steps 17:00-17:30

Update Agenda slide for Session, Facilitator & Time basis type of workshop - next three slides canbe used as guides for this; Select relevant sections/slides from the deck, once the Agenda isfinalised ; This box to be deleted before presentation

4


Aadhaar Overview Workshop• Aadhaar Overview – What is Aadhaar, Why Aadhaar, How will it be

built, Where can it be used? • Brief introduction to Financial Inclusion & Authentication• Roles & Responsibilities• Duration: 1~1.5 hrs

Agenda

• Empowered committee headed by Chief Minister• Implementation Committee headed by Chief Secretary including DDG

from UIDAI• Joint Working Group members (if identified)• Senior Members from FCS, Labour & Employment, Education and

other potential Registrar Departments

Attendees

• High level understanding of Aadhaar and identification of potential benefits applicable to the registrar

• Joint Working Group identified, high level timelines for next steps

Key decisions / Expected outcomes

Recommended as the First Workshop with a Registrar pre/postMoU to share an overview of Aadhaar & its benefits. This box /slideto be deleted before presentation


Project Initiation Workshop• Aadhaar End to End Flow• Project Plan & Workshops Overview• Implementation approach (UIDAI Support & Ecosystem Support)• Introduction to Enrolment Planning• Duration: 1 hr with Chief Secretary / UIDAI DDG / implementation

Committee members; 1 day for rest

Agenda

• Implementation Committee headed by Chief Secretary including DDG from UIDAI

• Joint Working Group members (if identified)• Senior Members from FCS, Labour & Employment, Education and other

potential Registrar Departments

Attendees

• Finalise Project Charter, Define Project Timelines, Roles & Responsibilities of JWG, Stakeholder Analysis, Influencing Strategy, Communication Plan; Finalise Model RFP/Q

• Identify sub teams for each track (Process, Technology, IEC) and schedule detailed workshops for each track

• Finalise owner and timelines to issue Enrolment Agency RFP/Q

Key decisions / Expected outcome

Could be the First or the second Workshop with a Registrar post MoU tointroduce the implementation approach and initiate enrolment planning.This box /slide to be deleted before presentation


Enrolment Planning Workshop• Walkthrough detailed enrolment processes, technical integration

requirements• Enrolment Demo• Discuss Enrolment strategy and deployment plan (including for

procurement, training etc.)• IEC planning; Plan to reach marginalised residents • Discuss key decision points• Duration: 1 day

Agenda

• Joint Working Group• System Integrator / Enrolment Agencies if onboard

Attendees

• Detailed understanding of process & technology• Finalise key decisions as required• Identified owners and timelines for the same• Prepare Enrolment Target Plan• IEC plan• Plan to reach marginalised residents

Key decisions / Expected outcome

Detailed Workshop with a Registrar to describe the implementation approach and initiate /detail out enrolment planThis box /slide to be deleted before presentation


AADHAAR OVERVIEW


The Unique ID initiative

UIDAI mandate

To provide a unique number to the

residents of India

Collect basic demographic and

biometric information

Guarantee non-duplication through

biometrics

Offer online authentication

services that can be used across India

Need for AADHAARTo provide clean, accessible

identification that can be used for claiming benefits &

entitlement

Prevent duplication of effort and leakages existent in the

current system

Enable service and applications that require a

verifiable unique ID

9


What is AADHAAR?

1) One Aadhaar = One Beneficiary … biometric attributes to ensure Uniqueness

2) All Residents including Children get Numbers… voluntary enrolment…special focus to reach marginalised residents through Introducers & CSOs

3) No Guarantees to Entitlements or Rights of Citizenship - only Identity

4) Flexibility to Partners

5) Ubiquitous, Cost-effective, Instantaneous Authentication… even through mobiles …ensuring Privacy of Information

10


Why AADHAAR … benefits for residents

1) Provide Identity to marginalised who are ‘outside’ the reach of developmental programs today… focus on Inclusion

2) Portable Identity ...enables mobility

3) Avail ‘individual’ entitlements without the challenges of benefits delivered today to ‘families’

4) Electronic Benefit Transfers … reduced transaction cost to access benefits

5) Benefits from Aadhaar-enabled applications… eg., Aadhaarenabled micro-payments platform / micro-finance etc.

11


Why AADHAAR … benefits for the Government Program / Entity Better

Reach & Targeting

Reduced Leakages / fraud

Reduced Cost of ServiceDelivery

Widen Tax Base

Greater efficiencies & effectiveness

Employment - MNREGA, SGSY, IAY, KVIC, PMEGP

Education - SSA, Right to Education

Food & Nutrition -PDS, Food Security, Mid Day Meals, ICDS

Inclusion & Soc Security -JSY, Dev ofPTGs, IGNOAPS

Healthcare - RSBY, JanshriBY, Aam Aadmi BY

Financial Services inclInsurance

Property Transactions

Voter ID

PAN Card

Illustrative Only12


How will AADHAAR be built?

UIDAI

Registrars

Enrolment Agencies

1) Aadhaar will be built in partnership with Registrars

2) Registrars will collect demographic & biometric data from residents through Enrolment Agencies/directly

3) UIDAI empanelled enrolment agencies can be used by Registrars

4) Aadhaar will be issued by the UIDAI to residents after de-duplication of data

§ Scalable model to maximise reach and inclusion§ Strong Process & Technology backbone to standardise the model and drive

controllershp & consistency

13


Information Collected

KYR Fields – Name, Address, Gender, DOB

Photo & Address Verification

Photo

10-fingerprints on Slap scanner

Iris Scan

14


Financial Assistance

• Assistance towards Enrolment cost: Financial Assistance of Rs. 50 per successful enrolment for Registrars – for 10 Crore enrolments upto Mar 2011 in the pilot phase; to cover cost of awareness building, enrolment, logistics, document storage etc.

• Assistance for BPL Enrollee : Financial Assistance to BPL and BPL+ enrollees (covered under RSBY) under 13th Finance Commission grant for enrolment of BPL residents as per guidelines issued by Ministry of Finance - Further augmented by the UIDAI to extend to residents covered by RSBY, MNREGA workers (who are provided employment of 15 days or more), licensed porters et al. Additional UIDAI grant to be spent as per TFC guidelines.

• Assistance for ICT Infrastructure: Financial Assistance for engagement of consultants, development of software, networking, procurement and installation of hardware and biometric related devices, capacity development. .

• Registrar Details (name & bank account no.) to be provided to UIDAI

15

Please refer to the Supporting Documents on TFC Guidelines for more details


WHERE CAN AADHAAR BE USED


Drive effectiveness & efficiencies across Programs

Any system requiring Identity &

Access Management

SSA, Right to Education

RSBY, JanashreeBima Yojana, AamAadmi Bima Yojanaetc.

JSY, Dev of PTGs, IGNOAPS , TRICOR (AP Tribes), Kutumbashree(Kerala), etc.

PDS, Food Security, Mid Day Meals, ICDS

MNREGA, SGSY, IAY, KVIC, PMEGP etc.

(Indicative list)

Employment

Food & Nutrition

Inclusion & Social

SecurityHealthcare

Education

17


PDS


Process Flow of FCS SystemProcurement of Food Grains

(SCSC)

Storage in Warehouses(SWLC)

Redistribution to FPS(District Collectorate)

Distribution to Beneficiaries(FPS)

Allot Stock to Districts(FCS)

Identification of Beneficiaries(FCS)

Issuance of Ration Card(FCS)

Issuance of Food Coupons(FCS)

Allo

catio

n of

Com

mod

itiesConsum

ption Reports

19


Current Issues in PDS

• Issues in reaching the beneficiary

– Omission of poor families

– Fakes & Duplicates

– Benefits distributed at Household & not individual level

– Lack of portability

– Lack of effective grievance tracking and redressal

• Issues in the Supply Chain

– Grain Storage limitations – resulting in grain spoilage / losses

– Low visibility to and MIS on supply sources / farmers

– Lack of MIS to track grain offtake

– Lack of Transparency & Accountability

20


Benefits of AADHAR Enabled PDS

1) Identification and Registration of Beneficiaries– Effective targetting… to reach the ‘excluded’ and remove duplicates/fakes

– Reach ‘individuals’ and not families

2) Procurement & Supply Chain Management– Effective targetting… to reach the ‘excluded’ and remove duplicates/fakes

– Aadhaar enabled MIS in farmer registration

– Foodgrain movements – tracking & monitoring

– Easier capacity additions

3) MIS & Monitoring

4) Expansion to other schemes – ICDS / Mid-day Meal Scheme

21


SSA


SSA Goals

1) Enrolment of all children in school, Education Guarantee Centre, Alternate school, ‘Back- to- School’ camp

2) Retention of all children till the upper primary stage

3) Bridging of gender and social category gaps in enrolment, retention and learning

4) Ensuring that there is significant enhancement in the learning achievement levels of children at the primary and upper primary stage

23


Current Challenges

1) Enrolment of all children in school, Education Guarantee Centre, Alternate school, ‘Back- to- School’ camp

2) Retention of all children till the upper primary stage

3) Bridging of gender and social category gaps in enrolment, retention and learning

4) Ensuring that there is significant enhancement in the learning achievement levels of children at the primary and upper primary stage

LeakagesFakes & Ghosts

No Access for Migrants

24


Aadhaar Enabled SSA

§ Ensuring teacher attendance

§ Tracking student attendance

§ Tracking & managing school drop-outs

§ Address leakages in mid-day meals

§ Disbursal of scholarships

§ Disbursal of free text books & other grants

§ Demat degrees to prevent fake certificates

AADHAR authentication at each stage to ensure compliance

25


26

MNREGA


MNREGA Goals

1) Increasing employment opportunities for the vulnerable groups when other employment alternatives are scarce or inadequate

2) Increasing outreach to the poor and marginalised

3) Financial inclusion of the poor

4) Create durable assets and strengthen the livelihood resource base of the rural poor

27


RegistrationIssue Job Card

Submit Job Application

Work Approval

Work Selection

Work Allocation Attendance

Wage/Allowance Payment

Manage Muster Rolls

Performance Measurement

MNREGA Activities

28Aadhaar Enabled NREGA


FINANCIAL INCLUSION & ONLINE AUTHENTICATION


FI & UIDAI - Overview

§ UIDAI Enabled Bank Account (UEBA) with Resident consent

§ Existing Bank A/c – Link to UIDAI

§ No Bank A/c - UIDAI to enable A/c opening via Bank

§ Banks to be designated by region based on RBI guidelines and/or

through a UIDAI negotiated process

§ Enables registrar to perform fund transfer to resident directly for any

social sector initiatives

308/19/2010


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UID-based financial inclusion

•Almost zero cost per transaction, operable across banks

•UID KYR is sufficient KYC for no-frills accounts

•Bank account for every resident

•Secure way to access bank account with UID auth

UID AuthUID Auth Bank account

Bank account

Low cost & Inter-

operability

Low cost & Inter-

operabilityKYR = KYC KYR = KYC


Technology enabled service delivery solutions

…Needing multiple, complex POS devices…

Multiple smartcards/cards…

…with disconnected backend/ MIS

NREGA Pensions

IAY RSBY

High cost, high High cost, high complexity, complexity,

low flexibilitylow flexibility

AADHAAR based converged offline solution

…however, backend/MIS can be connected using AADHAR/MIS

NREGA Pensions

IAY RSBY

…Reduced # of devices, although still complex and expensive…

Single smartcard/card…

3647 4958 6218

Potential scenario:Disparate offline solutions

Current scenario:

Reduced cost, Reduced cost, reduced reduced

complexity, complexity, low flexibilitylow flexibility

…Requiring inexpensive POS devices

…with an integrated backend with all the business application residing at the backend

NREGA Pensions

IAY RSBY

AADHAAR based onlinesolution

Proposed scenario:

Least cost, Least cost, least least

complexity, complexity, improved improved flexibilityflexibility

With a mobile portal

NREGA1. Get Job Card2. Demand work3. My Muster Rolls4. My Payments5. Grievance redressal

*1947#11 for NREGA

…acting as a bi-directional portal between government and residents

Least cost, Least cost, least least

complexity, complexity, maximum maximum flexibilityflexibility

3647 4958 6218

Card is virtual –no smartcard…

3647 4958 6218

Mobile can also be used as a powerful tool…


Roles & Responsibilities

§ UIDAI § Registrar§ Joint Working Group

33


UIDAI§ Define the Ecosystem for Enrolment & Authentication

§ Define Processes & the Technology backbone

§ Build Technology infrastructure – Enrolment & Authentication Software; CIDR

§ Empanel enrolment agencies (EA); provide sample RFQ template

§ Define device standards and provide list of certified vendors for data capture

§ Provide content for Information, Education & Communication

§ Build training Content , certify agencies for training delivery, testing & certification

§ Setup Logistics process

§ Define Grievance resolution process

§ Provide EA performance monitoring template & MIS

§ Provide financial assistance for enrolment

§ Support Registrar in Technology & Process integration to become Aadhaar ready

§ Offer Authentication services on request

34


Registrars§ Partner with the UIDAI & leverage the ecosystem defined by the UIDAI in implementing

the enrolment process

§ Engage Enrolment Agencies. Training Agencies et al, as required for the same

§ Ensure standards defined by the UIDAI are followed – in terms of technology, devices and processes including in training, awareness building, enrolment, authentication etc.

§ Ensure relevant security protection for data collected during the same; retain safe copies of supporting documents and provide access to UIDAI as and when required

§ Setup process for grievance resolution, monitoring EA performance etc. as defined by the UIDAI; provide assistance to UIDAI in resolving matters of dispute

§ Identify potential benefits of using and build applications to realise the same

§ Define a ‘data updation’ process in order to keep the resident data accurate and complete in their respective databases

35


Registrars…responsibilities to residents

§ Define policies for data collection, security etc for registrar KYR+ data

§ Collect only relevant information

§ Use the data for which it was collected only

§ Exercise fiduciary duty of care to keep the information/data collected secure and maintain confidentiality of the same

§ Take necessary consent and approvals from the resident for use of KYR and KYR+ information/data

36


Joint Working Group (JWG)

§ A JWG to be setup with members from the Registrar & UIDAI

§ All interactions through Nodal Officers to streamline communications

Registrar Nodal Officer

UIDAI Nodal Officer

UIDAI - Registrar Joint Working Group

Registrar Technology Mgr.

Registrar Project Mgr.

Registrar IEC Resource

Bank Rep

(for FI) *

Resource from

State Dept *

Registrar

Apps Mgr.*

UIDAITechnology Mgr.

UIDAIProject Mgr.

UIDAIIEC Resource

UIDAI

Apps Mgr. *

* Need based Resources

37

Please refer to the Supporting Documents on Joint Working Group for more details


OVERVIEW OF END TO END FLOW & PROJECT PLAN


Aadhaar End to End Process-flow

Preparation Activities

Enrolment Activities

Ongoing Activities

Verification procedures

Demographic & biometric data capture

Data transfer to

CIDR

CIDR

Rejections identified

Biometric De-duplication

UID Assignment

Data Updation

Authentication

Certifications

Devices

Operators

Registrar Readiness

MoU, committees etc

Process & Technology Alignment

Prep Enrolments

Introducers,CSO

Operators, supervisors

Letter Printing & Delivery

Setup Enrolment Centers

Devices, hardware, software, connectivity

People, admin support, logistics etc.

Grievance & Query Handling

39


Key Onboarding Tracks & Timelines

Partnership & Planning

0 wk 4 wk 8 wk 12 wk 16 wk

Registrar on-

planning

Registrar on-boarding & deployment

planning

Process & Technology

AlignmentIntegration

development & testing

IECIEC

execution planning

DeploymentEnrolment center setup

Finalize process &

tech integration

IEC campaign executionIEC content creation

SI/EA/TA vendor selection

Training & Certification

Introducer enrolment

Assumptions:• SI/EA/TA will be selected through

RFP process• KYR+ app not ready

Deploy tech

Registrar application development & testing

Registrar dependent

Registrar Technology

Development

4 wks reduction

2 wks reduction

2 wks reduction

40Go Live

Opportunity to speed-up on-boarding by leveraging on UIDAI Ecosystem

Please refer to the Supporting Documents on Project Planning for more details


Workshop Plan

AadhaarOverview

Enrolment Planning

Technology

Registrar Sensitization

Go-Live Readiness

Pre or Post MoU

Post MoU Project Initiation

IEC

Process

Aadhaar Applications (need based)

Dry runGo-Live

PRI/Influencer Sensitization

41


Implementation Approach

b) Ecosystem Support7. Enrollment Agencies

8. Device Certifications (STQC)

9. Training & Certification

10. Civil Society Outreach

a) UIDAI Support1. Process Documents

2. Technology

3. Information, Education & Communication

4. Grievance Handling

5. Change Management

6. Enrollment Set-Up & POC

42


Enrolment Planning Approach

§ “Sweep” strategy recommended – to optimise on cost per enrolment

§ Multi-Department model in enrolment (eg., Karnataka) recommended –to leverage enrolment exercise to Aadhaar-enable multiple applications in one go; will minimise efforts of different departments in data collection later

§ Incase other Departments decide to Aadhaar-enable their applications later, Aadhaar no. & KYR+ data to be collected directly from beneficiaries at a later date

§ TIN no. from RGI-surveys being captured during enrolment to minimiseduplication in efforts (Aadhaar nos. generated for these residents will be shared with RGI directly before they commence biometric data collection)


Enrolment Planning – High Level

§ Total Population (in lakhs)§ Target Timelines (in yrs/month) for 100% coverage§ Phase 1 Plan§ Enrolment Target (in lakhs)§ No. of Districts§ Timelines§ Languages

§ Detailed Plan§ No. of Enrolment Agencies / Centres / Stations§ No. of Enrolment Operators § District/Block level deployment planning

Please refer to Supporting Documents on Enrolment Planning for details


Key Registrar Decisions – Level 1

1. Departments for “Sweep Strategy” Enrollment ?

2. Extend enrolments for all residents ?

3. Target Timelines for 100% coverage?

4. Areas of interest to Aadhaar-enable applications? Eg., PDS / NREGA / SSA?

5. Agency to receive funds ?

6. Is biometric data needed by the State? Plans for Data Centre / Storage etc.?

7. KYR+ fields; estimate of efforts to integrate Aadhaar no. in existing databases?

8. Finalize if EA will be selected via RFQ or RFP Route

9. Additional scope of work for EAs (KYR+ / others)?

10.Plans for financial inclusion…include during enrolment?

11.Plans for Aadhaar & Inclusion… role of CSOs?


IMPLEMENTATION APPROACH








2. Technology




6. Enrollment Set-Up & PoC

47


Why do we need Processes ?

QualityTraining &

certification of Enrollers

Client Software

Standard Processes

Data Encryption

and Transport

Device Certification

Quality is Crucial for Aadhaar !!


Preparation Activities

Enrolment Activities

Ongoing Activities

Verification procedures

Demographic & biometric data capture

Data transfer to

CIDR

CIDR

Rejections identified


UID Assignment

Data Updation

Authentication

Certifications

Devices

Operators

Registrar Readiness

MoU, committees etc

Process & Technology Alignment

Prep Enrolments

Introducers,CSO

Operators, supervisors

Letter Printing & Delivery

Setup Enrolment Centers

Devices, hardware, software, connectivity

People, admin support, logistics etc.

Grievance & Query Handling

Aadhaar End to End Process-flow


List of Processes

§ Preparatory Activity§ Introducer Enrolment & Monitoring§ Resident Enrolment§ First Mile Logistics§ Aadhaar Generation & Rejection Handling§ Last Mile Logistics§ Authentication§ Data Updation§ Contact Centre & Grievance Handling

Please refer to the Supporting Documents on Process Manuals for more details


Preparing for Enrolment Mobilisation

51

1. Registrar and EA to finalize enrolment schedule & identify suitable enrolment centers

2. EA hires appropriate manpower and ensures adequate training and certification

3.

Load pre-enrolment data on the enrolment station laptop wherever available

4.

Execute local campaign and ensure awareness at grass-root level

5.

Procure and deploy certified biometric devices, hardware & software for enrolment

6.

Obtain registration no. for enrolment stations & operators

7. Ensure site readiness as per Enrolment Centre Setup checklist

Please refer to the Supporting Documents on Checklist for setting up Enrollment Centre &

Registrar Readiness Checklist for more details


Introducer Enrolment

2. Registrar to prepare list of authorized Introducers; UIDAI can share list of existing Introducers from the region

3.

Organize camp & invite Introducers for enrolment; conduct an Introducer sensitization session in the camp4.

Enroll Introducers & issue them with Aadhaar no.6.

Introducers are aligned to Registrars; endorsement access can be restricted by geography if the Registrar desires

7. List of authorised Introducers can be updated as required by Registrar

T-30

T-45

Introducer to sign consent form & handover to Registrar5.

1. Introducers act as verifiers for Residents who do not have documentary proof of PoAand/or PoI. They endorse resident data by providing fingerprint post resident enrolment

52


Capture Demographic & Biometric Data

53

1.

Where pre-enrolment data is not available, resident fills Aadhaar form and operator enters data in enrolment software2.

Load pre-enrolment data into enrolment software where available. Retrieve resident data from the pre enrolment database & correct/add details as given by resident

3.

4.

Verify Proof of Identity, Proof of Address & Date of Birth details; manage exceptions if any. For children below 5 yrs, enrol using parent’s / guardian’s UID / enrolment no.

5.

Capture facial image, finger prints & iris image; manage exceptions if any

6.

Operator to sign-off the data by giving fingerprint; Supervisor to sign-off in case of exceptions; and Introducer where appropriate

Print enrolment receipt & give to the resident; get consent form (including consent for financial inclusion, if resident so desires) signed by resident & retain the copy


Demographic Data§ Compulsory data:§ Name, Age/Date of Birth,

Gender and§ Address of the resident.

§ Optional data:§ Introducer data for verification

and/or§ Name of a relative§ Phone no., email address§ Capture RGI’s TIN no. if

available§ Bank account consent

Biometric Data

54

Resident Photograph

Resident Finger Prints

Resident Iris

Capture Demographic & Biometric Data


Data Transfer Process

55

1.

UIDAI recommends upload of Enrolment Data through pipes directly to CIDR (available from September). 2.

EA to own responsibility for transferring data from Enrolment Centre to CIDR

3.

4.

Will be through a Secure File Transfer Network (SFTP) at the back end, accessed by a standard VPN upload

UIDAI proposes to empanel service providers for the same by end September

5. Data will also be accepted through Memory Sticks sent to CIDR

6. UIDAI has mandated use of 4 GB memory sticks of 5 brands; they will be returned to a single central address of EA/Registrar; same sticks as received from an EA may not be returned .


Barcode sticker, to trace the envelope

Printed address sticker /label Envelopes – Standard CD mailer

Bar code number to be taken down by the Enrolment Agency

Acknowledgement by India Post / Courier to the Enrolment Agency

Recommended Despatch for Memory Sticks

56


Importance of connecting with CIDR

Connect Enrolment Station to CIDR at least once in two days and mandatorily once a week

A manifest is uploaded to CIDR. This is a list of all enrolment data added since last connection. It informs CIDR in advance what data to expect.

For the data records successfully received at CIDR, the process for deletion of such data residing at the enrolment station is triggered automatically.

In cases where there is problem with data records received from this enrolment station, a fresh instruction for EXPORTING this data again is generated automatically.

Update List of Introducers & Other Master Data

57


Generate Aadhaar

58

1. Run de-duplication algorithms; identify any process / data error

2.

3.

Identify rejection cases due to matching records, if any

4.

Generate Aadhaar letters & share with India Post

5.

Generate rejection letters (with codes), as applicable & give to India Post for printing & delivery

Compile Aadhaar / Rejection data & give to Registrar (electronically)•Enrolment no•Aadhaar no•Date of enrolment •Rejection code, if rejected


Possible Rejection Reasons

Duplicate enrolment

Process / Compliance errors- unregistered operator

Fraud

Damage / Tampering

Not endorsed by Introducer - in case Introducers required

Not an exhaustive list. To be updated post go live.

59


Manage Rejections

60

1. In case of grievance, resident to contact UIDAI’s Contact Centre

2. In case of rejections other than duplicate identity, Contact Centre to guide on how to obtain Aadhaar no.

3. In case of duplicate identity related grievance, Contact Centre to inform UIDAI appointed Nodal Officer for that registrar

4.Provide Registrar with adequate information to deal with resident in future interactions.


Share Aadhaar No. with Resident

61

1. UIDAI CIDR provides electronic files to India Post

2. India Post prints Aadhaar letters & dispatches via Speed Post

3. Acknowledgement receipt signed by Resident

4. “Track & Trace” updated at all stages of delivery


Authentication Stages

1.Authentication

User Agency Registration

2. PIN

Management

3. Managing

Authentication Transactions

4.False Negative

Handling

5. Fraud

Handling

62


•A process very similar to enrolment will be followed at enrolment centre.•Detailed guidelines will be released subsequently

•Wrong details on AADHAAR letter (name, address etc.)•Changes in name, address etc.•Children grow up•Changes in photograph / fingerprint

Registrar needs to provide some stationary Enrolment Centre(s) for ongoing enrolment and data updates.

Why

Where

How

Resident Data Updation Process

63








2. Technology





64


Data Flow for Enrolment Process

CIDR

Enrolment Service


UID Assignment

Letter Delivery &

Verification


UID Assignment

Registrar

Logistics Partner

(India Post)

Customer Contact Center

Information/Issue resolution

(Option A)Enrolment

Datato CIDR

(Option B)Enrolment Data

to CIDR Aadhaar letter or Rejection letter

Aadhaar NumberAnd rejection data

EnrolmentAgency

EnrolmentProcessing

Automatic Synch

(software/data)

Data Capture12

3

2

4

5


Enrolment Client Features (1/2)

• User Authentication– Role based user authentication and authorization– Application specific login. Users must be pre-registered with CIDR

• Pre-Enrolment Support– Capability to upload pre-existing electronic demographic data to enrolment client– Database that may be used for this purpose include PDS, NREGA, RSBY, Passport etc.

• Demographic data capture– Textual data entry of the resident based on supportive documents like Proof of Identification/Address

(POI/POA)

• Basic Transliteration– Conversion of demographic data from English to any Indian official language supported – Language to be converted into is selected as a process of client configuration

• Pincode to Region Code mapping– Supports client with master data file to enable correct mapping from pincode to state, district &

Village/Town/City

66


Enrolment Client Features (2/2)§ Local Data Validation

§ Data validation based on business rules on date of birth, address & relationship§ Biometric data capture & quality check

§ Integration with biometric devices to capture photograph, IRIS and fingerprint§ Vendor neutral quality check to meet quality criteria set by UIDAI

§ Enrolment Receipt§ Provide resident an enrolment receipt with an enrolment receipt number, date/time

& details of data capture§ Enrolment receipt number along with date/time can be used for status check of

Aadhaar number allocation & track Aadhaar letter once dispatched by India Post§ System will use enrolment ID (enrolment receipt no. + date/time) for internal

reference§ Secure data storage and data upload

§ Tamper proof transfer of data from enrolment client to CIDR through an offline device like memory stick/ optical storage

§ Encryption of data written to offline device using UIDAI public key§ Auto delete of enrolment data at client through online communication with CIDR

§ AADHAAR Enrolment Client Software § http://180.92.161.117:8080/clientsw/aadhaarsw_1.1.0.1_aug11_full_installation.zip

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68


Messages for CommunicationObjective Content

Layer 1: About Aadhaar; basic benefits

To convey to the resident what AADHAAR is and get her to know the base level benefits that AADHAAR can guarantee by itself

About AADHAAR? • It is lifelong, indestructible and uniqueBasic benefits - Universality:• Recognized across the country and across applications Basic benefits - Convenience• It will greatly reduce the inconvenience of identification

Layer 2: Aadhaar value proposition; higher level benefits

To position the AADHAAR brand equity as enabling access to entitlements and eventually providing an equalization of opportunities

Through robust identification, AADHAAR will significantly reduce the gap between intended beneficiaries and benefits • Access (to entitlements) in the form of rations,

employment guarantee, and access to education / health services

• Equalization of opportunity

Layer 3: Co-branding with registrars

To provide Registrars the flexibility to communicate their own brand while bringing in the ways in which AADHAAR is associated with them.

• Registrar brand communication with AADHAAR information

• Enrolment information: venue, date & time, documents / Introducer

• Enrolment process related info

69


Roles and ResponsibilitiesRoles Responsibility

Messages • Define the multiple creative messages to be used for all communication of AADHAAR to its stakeholders

• UIDAI + DAVP

Creative Elements

• Translation of these messages into creative elements• Creative elements specific to registrar• Other specific creative elements (drama,

documentaries etc)

• UIDAI• UIDAI + Registrar + DAVP• UIDAI + Registrar + DAVP

Production• Conversion of these creative elements into the final

product ready for deployment• Specific to registrar

• UIDAI + DAVP + NFDC

• UIDAI + Registrar

Execution / Monitoring

• Detailed media plan for release• UIDAI related execution of elements on the ground • Local level communication activities (e.g. outdoors)

• UIDAI + DAVP• UIDAI + Registrar + DAVP• Registrar + DAVP

Funding • Provide monetary funding where required at the production and execution stage

• Funds for additional campaign requirement

• UIDAI

• Registrar

70


Communication Timeline

T-45• Letter from the DM/DC to Introducers, inviting them to participate in the Aadhaar enrolment

and training process

T-30

• Mass awareness (TV, Radio, Print, Internet, News)• Introducer enrolment • Alliance/Volunteer identification and outreach• Registrar/Influencer education

T-15

• Mass awareness (Direct mailing, publications)• Public Relations (Editorials, Features, News)• Inter Personal Communication (Introducer, Influencers and Alliance/Volunteers)

T-7

• Mass awareness (TV, Radio, Telecom)• Local activation (Outdoor + Inter Personal Communication)• Entertainment (Endorsements, Cinemas, Festivals)• Enroling Agency education

T=0• Enrolment center (Static + Interpersonal)

Please refer to the Supporting Documents on IEC for more details








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Key stakeholders serviced§Residents§Registrars§Enrollment Agencies§Resident Service Agencies

Channels of Communication§Voice§ Fax§ Letters§ Email§Web-Portal (only incoming)§SMS (only outgoing)

•Support Window

§ - 12 x 6 – 8 AM to 8 PM§ - 6 Days a week § - Non-working on 3 mandatory § national holidays§ - Working on other public § holidays

All India Toll-free number

All India PO Box number

Email address [email protected]

PO Box 1947, Bangalore - 560001

1800-180-1947

Snapshot of AADHAAR Contact Center

73


Queries from EA to Contact Centre (Illustrative Only)

§ Queries on training content§ Queries on enrolment process§ Queries on Introducers§ Queries on nearby data pickup point§ Unable to sync with CIDR§ Unable to upload pre-enrolment data§ Some problem with enrolment client§ Troubleshooting devices in Aadhaar kit

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75


Change Management Plan

Common factors which can derail projects:§ ‘the need for change’ and benefits it carries in the long run aren’t seen by all§ the needs and interests (priorities, cultural preferences etc.) of all stakeholders

(employees / customers / decision makers / operators / other interested parties) weren’t assessed/addressed by the project

§ communication to stakeholders on expectations from them / to engage them missing; failure to train relevant members to ensure they are skilled to deliver

§ Inadequate planning for staffing and un-clear definition of roles and alignment between them; time and resources required underestimated

§ the right deliverables / behaviours not measured & rewarded

Successful projects aren’t just the ones that are ‘technically brilliant’ but those that additionally ‘manage the change’ required for the project to be successful

76Please refer to the Supporting Documents on Change Management for more details


Stakeholder AnalysisJoint Working Group to complete the following :

• Who are the key teams / members of the Registrar’s organisation who can contribute to / will be impacted by the project?

• What is the level of support they have for this project? (support / not interested / not aware)?

• For those who are not supporters, what are the likely issues/concerns (short staffed / too many other priorities / not technology savvy / conflict with other interest / financial impact / cultural / etc.?)

Team / Member Level of Support Issues / Concerns

77


Influencing Strategy

Team / Member Issues / Concerns Influencing Strategy

Joint Working Group team to complete the following :

• Can we address resource / technology related issues upfront by offering project resources / setting up workshops to explain Aadhaar in a simple manner?

• For priorities/interests related concerns, can we involve other stakeholders who can help resolve this ?

• Will an incentive for implementing the program / ongoing basis help increase support?

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79


Enrolment Station Set-Up

Enrollment Station§ A well-lit room (min 10’ x 7’)§ Table (min 2’x3’)§ Regulated Electric supply

with 4 power outlets§ Seating for resident, officer

assistant & waiting residents

Enrollment Kit§ Rugged case to carry all sensitive equipments.§ Computer (Laptop/Desktop)§ Camera for Facial Image§ Fingerprint Slab scanner§ Iris Camera§ Laser jet Printer§ Additional Monitor§ Light source for Face.§ White Screen for backdrop.

Please refer to the Supporting Documents on Enrollment Center & PoC for more details


81


Enrollment Devices Layout

Officer

Resident


Proof of Concept (PoC)

Goals§ Assess Biometric capture

Quality in Rural India§ Children between 4-15 years

part of the study§ Time & Motion studyFacts§ 135k enrollments across

Bihar, KN & AP§ All biometrics were captured

Key Findings§ Quality conscious operators

makes capture with reasonable ease possible

§ Biometric of children comparable to adults

§ Multi-modal biometric capture (fingers & Iris) increase accuracy multi-fold making national scale-up possible

83


PoC - Observations

1. Av. Biometric capture ~3min2. Iris capture easier than finger3. Enrollee being passive and

operator active works optimally in Indian Context

4. Operator instructions crucial for successful capture

5. Enrollment with worn-out finger prints made possible with operator alertness

6. Majority of Blind people have good Iris and Iris capture not affected

7. Workstation Ergonomics§ Min Resident Movement§ Table/Chair Height§ Operator comfort

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85


§ 220 EA empanelled with UIDAI for speedy selection by Registrar(s)

– details of State-wise EAs uploaded on UIDAI website

§ EAs continuously rated on UIDAI enrollment performance , ratified every six months

§ Model RFP & RFQ provided

Registrars not restricted to UIDAI empanelled EAs

Overview of EA empanelment

86

Please refer to the Supporting Documents on Enrolled EA, RFP, RFQ for more details


1. Bidder in existence for a period of at least 2 years as of 31-3-2010.

2. The Bidder in case of NGOs/ Not-for-Profit organization must be non-political and non-denominational organization with no affiliation to any political parties or religion.

3. The Bidder should not have been blacklisted by Central, or any State/ UT Government.

4. Bidder Evaluated on Technical & Financial capability

EA General Eligibility Criteria


EA Technical Capability Levels

Level T1 - EntryAll agencies which are technically and financially eligible

Level T2 – Skilled25 enrolment operators trained and certified in UIDAI enrolment process OR completed 50,000 biometric enrolments

Level T3 – Experienced75 certified enrolment operators and 10 lakh UIDAI enrolments

Level T4 – ExpertAudited for process compliance, people and enrolment operations

88


EA Financial Capacity Tiers

Level F1 – INR 50 lakhs to 2 CrMax 2 States / Max 15 lakhs enrolment per year

Level F2 – INR 2 Cr to 5 CrMax 4 States / Max 35 lakhs enrolment per year

Level F3 – INR 5 Cr to 20 CrMax 8 States / Max 125 lakhs enrolment per year

Level F4 – INR Above 5 CrAny No of States / Max 5 Cr enrolment per year

INR criteria for commercial organization / PSUs / Autonomous bodies is on its NetworthINR criteria for NGOs/Not for Profit organisations is on its Grant in Aid / Turnover

89


Enrollment Agency - Scope of Work

1. Procure Biometric Devices as per UIDAI Specs2. Set-up Enrolment Stations & Centers 3. Hire & Train Manpower for Enrolment4. Conduct Enrolment Operations as per UIDAI Specs5. Send Enrolment Data to Registrar 6. Ensure Privacy & Security as per UIDAI Specs

90


§ Define EA requirement strategy to cover Enrollment

§ Customize the model RFP/RFQ on:

§ Geographic reach/coverage requirements

§ KYR+ requirements & additional scope of services

§ Data Storage requirements

§ Evaluation criteria

§ Leverage mix of large & small EAs to optimize reach to remote & marginalized residents

§ Finalize rate & contract terms through price discovery (use different models)

§ Set-up EA performance monitoring & audit process

Registrar-EA Engagement

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Devices – Key highlights

§ Standard Testing & Quality Control (STQC) has been identified as the Certifying agency for all Biometric devices (Face, Iris & Finger Print) ); for cameras only DSLR to be certified

§ Device Vendors to approach STQC for certification§ Testing is done to check

1. Robustness2. Meeting UIDAI standards3. Integration with Aadhaar Platform

93


Certification process Provisional Certificate

§ Issued after functional tests and/or verification of documentary evidencedemonstrating compliance of Bio-metric Devices with UIDAI requirements

§ Issued once minimum level of confidence is obtained about the Quality ofBiometric Device

§ Validity of 6 months

Certificate of Approval

§ Issued after successful completion of all the tests in a control laboratoryenvironment meeting all the quality requirements of UIDAI

§ Issued once adequate level of confidence is obtained about the Quality ofBiometric Device

§ Validity of 3 years

Please refer to the Supporting Documents on Device Certification for more details








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EA Training & Certification Process

1

1. Registrar / EA to engage empanelled training agencies Or EA staff gets trained through internal trainers using content on UIDAI website

2. Training program is not mandatory

2.

1. Trained staff at Enrolment Agencies undergo a test conducted by UIDAI appointed agency (sify) - this is a proctored exam via Internet

2. The staff should obtain Aadhaar No before appearing for the test (exempted in the initial stages)

3. Certified staff can start enrolment operations, others may reappear for exam

4. Certification is mandatory5. Testing Fees: Rs 365/- per operator test

(testing exemption until 31st October for early EA/Registrars

96

Please refer to the Supporting Documents on Training & Certification and List of

Testing Centres for more details


Training Modules & Duration (days)Module Name & course Duration

Master

Trainer

Enrolment

Operator

Supervisor

Technical Support

Registrar

Represent.

UIDAI Overview 0.5 0.5 0.5 0.51

Introduction to UIDAI enrolment process 0.5 1 1 0.5Basics on Devices 0.5 0.5 0.5 0.5 0.5Working with the bio metric devices 0.5 1 1 0.5UID Client Application Software 1.5 2 2 2 0.5Trouble Shooting on UID Software & Devices 0.5 0.5 0.5 1Setting up an Enrolment centre 0.5 --- 1 1.5Enrolment Centre Management 0.5 --- 0.5 0.5 0.5Exception Handling 0.5 1 1 0.5Soft Skills - 1 1.5 1.5 0.5 0.5Training Delivery Techniques 1.5 --- --- ---Total 8 8 9.5 8 3

97


N

Operator to Get trained by Training

Agency or EA or Self

Testing & Certification - Process Flow

Enroll and get an Aadhaar No.

Register for Test via EA

Has an Aadhaar

No*

Pay fees by DD before test

Y

Test Admin to ensure un-interrupted test

Take online test as scheduled at test center

Receive a test score

Test Centre to send MIS to UIDAI

Passed the test

Proceed to Join EA and conduct Enrollment

Schedule are-test

Y

N

* Exempted for now

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UIDAI & Inclusion

§ Commitment to making special efforts to enroll marginalized communities

§ Lack of proof of identity and address are the largest cause of exclusion today

§ Efforts to reach the marginalized will need to be supplemented by Civil Society Organisations / groups with better access to the marginalized

CSOs to play an important role in ensuring inclusion in Aadhaar

UIDAI will:1.1. Work with Registrars directly to engage CSOsWork with Registrars directly to engage CSOs2.2. Work with ministries inWork with ministries in--charge of national entitlement programs to reach charge of national entitlement programs to reach

marginalized residents:marginalized residents:3.3. Form outreach partnerships with selected CSO networks :Form outreach partnerships with selected CSO networks :§§ to serve as catalyst for the inclusion of marginalized groupsto serve as catalyst for the inclusion of marginalized groups

100

Please refer to the Supporting Documents on Reaching Marginalised for more details


Registrar’s Role in Inclusion

§ Identify marginalized groups relevant to their domain/ area of operations

§ Define strategies to reach out to marginalized groups

§ Partner with the network of CSOs that the UIDAI is collaborating with

§ Add ‘Introducers’ from Govt / NGO etc who reach among marginalized segments

§ Develop measures for tracking inclusion of the marginalized constituency

§ Work with CSOs who are empanelled as EAs to cover marginalized groups

§ Create awareness about the potential benefits/uses of Aadhaar ..especially with respect to marginalised groups

§ Leverage assistance being provided by the TFC & UIDAI for enrolling BPL+ residents

101


KEY DECISIONS


Key Registrar Decisions – Level 2

Introducer1. List of Introducers ?2. How will residents know

Introducers in their locality ?3. Geographical restrictions for

Introducers ?4. Financial Incentive for Introducers?5. Performance monitoring for

Introducers ?Others1. Probable use of TFC-BPL Money ?2. Process for ongoing data updation?

Verification & Storage1. How will KYR forms and supporting

documents be stored /retrieved ?2. Need for additional consent for

KYR+ data collected?3. Back-up mechanism for enrollment

data?Field Implementation1. Administrative Support 2. Monitoring EA for process and

quality compliance3. Tracking & Monitoring against

Enrollment Center check-list

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Questions?


ANNEXURES


Implementation Support DocumentsA. Project Planning & Setup :

1. Joint Working Group – Structure, Roles & Responsibility2. Project Plan 3. Issue Tracker4. Registrar Readiness Checklist5. Overview of Financial Assistance& TFC Guidelines 6. Change Management Plan7. Workshop Feedback Template

B. Project Deployment 1. List of Enrollment Agencies & Model RFP/Q template 2. Training & Certification Process 3. List of Testing centres4. Device Certification Process from STQC5. Process Manuals6. Enrolment Planning Template7. Checklist for Setting up Enrollment Centre 8. Enrolment Centre Set-up & PoC Learnings9. Info, Education & Communication (IEC) Process & Guidelines 10. Plan for reaching marginalized segments

106

(Please refer folder by the name “Implementation Support Documents” for attachments)


ANNEXURES – PROJECT PLANNING


Pre-Project and Partnership & Planning ActivitiesPre-Project Activities

MoU signing • Identify nodal officer from registrar• Registrar identify implementation/advisory committee• UID solution overview and potential applications of UID• MoU signing• Identify nodal agency for fund allocation• Identify dept for fund allocation

Partnership & Planning

Registrar on-boarding & deployment planning

• Identify UIDAI project team • Project Initiation Workshop - Project Charter, Joint Working Group Roles,

Sub-group members, Workshop Timelines, Change Management Plan• Enrolment Planning Workshop – Detailed Process & Technology

understanding, Ecosystem overview, Enrolment Target Plan, High level project plan

• Build detailed project plan

Enrolment Agency/Training Agency/System Integrator Vendor Selection

• RFP or RFQ for respective vendors• Vendor evaluation and selection• Vendor onboard


Process and TechnologyProcess and Technology Alignment

Finalize process & tech integration

• Aadhaar Enrolment & Technology Sub-group Workshops • Finalize process owners• Enrolment process - Pre-enrolment data integration, Aadhaar enrolment

form, Consent form etc.• Logistics processes – First mile, Process for sharing Aadhaar number etc.• Customer Contact Center & Dispute Resolution Process• Field quality audit process• Plan to cover marginalised residents• List of KYR+ fields

Integration development & testing

• Develop/setup data extraction tool for pre-enrolment data• Design and configure tool for first mile logistics automation• Procure and setup registrar public/private key• End to end testing

Registrar Technology Development

• KYR+ application development & testing• Define process for enrolment data upload to registrar• Define verification documentation archiving process• Configure and test tool for data upload to registrar• Develop and test enrolment data archiving application


IEC ActivitiesIEC Sub Group Workshop

IEC execution planning • Understand IEC plans of registrar and UIDAI• Identify sub-teams for strategy components (Target stakeholders, Communication

process, Brand guidelines, Communication channels, Communication messages, Market research and learning plan)

• Finalize execution plan and resource requirements• Develop deliverables (Target stakeholders, Communication process,

Communication channels, Communication messages, Creative units, Monitoring)

Content creation • Resource procurement• Creative finalization• Creative production• Media plan finalization


Deployment ActivitiesDeployment

Deploy tech • Pre-enrolment data extraction tool• First mile logistics automation; Data upload to registrar tool• Enrolment data archiving application• Export and clean up pre-enrolment data

Enrolment center setup • Enrolment centre setup and capacity planning• Enrolment station kit procurement as per defined checklist• Setup and configure enrolment station kits as per defined checklist

Training & certification • Finalize training material and schedule• Train supervisors, operators, administrators• Certification of operators

IEC Campaign execution • Enrolment & Education - Introducers, registrars, CSOs• Mass Awareness, Pre-enrolment awareness, Enrolment awareness

Enrolment Readiness • User setup; Import pre-enrolment data to enrolment stations• Import supervisor, operator records; Activation and registration of laptops• Logistics Process Readiness

Introducer enrolment • Finalize introducer list; Plan introducer enrolment camp• Organize camp for introducer enrolment• Aadhaar number issued for introducers• Introducer data setup in CIDR


Project Charter for JWG Joint Working Group to complete the following Team Charter template:

Project Charter for <Registrar>-Aadhaar Joint Working Group

Team Members :

Key deliverables of this team :

No. Milestone

1

2

3

Member Designation Email ID Phone No.

High level project timelines (No. of months / target month/year) :

Please refer to the Supporting Documents on Joint Working Group for more details


ANNEXURES - TECHNOLOGY


Pre-enrolment Data Import

* CSV - Comma Separated Value

CSV file with pre-enrolment

data

AadhaarEnrolment Client

Enrolment Station

Path to store pre-enrolment file

§ Registrars can load resident demographic data into Aadhaarenrolment client using their existing databases before enrolment process

§ Pre-enrolment data integration using CSV* file with specified field labels

§ Data can be imported in English currently, local language in 1.2 release

§ Prepare a CSV file containing pre-enrolment data as per format specified

§ Copy CSV file in the pre-defined location on enrolment station

§ Import CSV file into Aadhaarenrolment client

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Pre-enrolment Data Structure

Mandatory PreEnrolmentIDLocalLanguageCode

Optional RelativeNameRelativeUIDRelationTypeMobile EmailFullNameFullName_LLDateOfBirthGenderAddrCareOfAddrCareOf_LLAddrBuildingAddrBuilding_LLAddrStreetAddrStreet_LLAddrLandmarkAddrLandmark_LLAddrLocalityAddrLocality_LLAddrVTCAddrVTC_LLAddrDistrictAddrDistrict_LLAddrStateAddrState_LLPinCode

§ Can import data in english and local

language

§ English - fields without “_LL” prefix

§ Local language - fields with “_LL” prefix as per code in Local Language Code field

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KYR+ Integration

1. Operator finishes KYR data capture for a resident using Aadhaar Enrolment Client

2. KYR data gets saved into a .dat file3. Operator switches to KYR+ application using

Alt+Tab key4. Operator import .dat file to KYR+

application. (F5 function can be programmed to do it)

5. KYR data loaded into KYR+ application6. Operator captures additional fields in KYR+

application

§ Registrar may want to capture additional fields (KYR+) during enrolment using their software in addition to KYR fields

§ Aadhaar enrolment client writes KYR demographic fields in a .dat file at the end of every enrolment into a pre-configured location on enrolment station

§ Registrar software can load the file to capture KYR data and continue to collect additional KYR+ fields

KYR+ data file

(kyrplus.dat)

AadhaarEnrolment

Client

KYR+ Application

Enrolment Station

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KYR+ Integration

PreEnrolmentIDLocalLanguageCodeEnrolmentIDTIN NoBank Account NoMobile Email

FullNameFullName_LLDateOfBirthGenderAddrCareOfAddrCareOf_LLAddrBuildingAddrBuilding_LLAddrStreetAddrStreet_LLAddrLandmarkAddrLandmark_LLAddrLocalityAddrLocality_LLAddrVTCAddrVTC_LLAddrDistrictAddrDistrict_LLAddrStateAddrState_LLPinCode

§ Integration file (.dat file) contain data in name-value pair format

§ “name” and “value” fields separated with delimiter “=“ (equal to) and “name” field carry the label as mentioned below

§ Every new name-value pair separated by “new Line”. Example:

§ Full Name = Ram Prakash

§ Date Of Birth = 10/04/1980

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ANNEXURES – EA ROLES


Roles Required within EA Organization

EA Mgmt

§ Procure certified biometric devices § Procure other hardware and infrastructure for enrolments § Ensure UIDAI processes and standards are followed § Assist Registrar develop enrolment schedules & identify suitable locations

for setting up enrolment centers § Assist Registrar in enrolment publicity and awareness at grass-root level

(including communicating list of Introducers to residents before hand)§ Ensure availability of certified operators and supervisors at enrolment

centers § Work with Registrar in finalizing procedures for managing field level

implementation challenges (such as law & order situation)

Admin / Tech

Support

§ Setup enrolment laptops§ Installation and configuration of Aadhaar Enrolment Client § Register laptops, operators, supervisors with CIDR § Load pre-enrolment residents data on enrolment stations laptop,

where applicable § Handle issues and concerns of operators and residents

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Roles Required within EA Organization (contd.)

Supervisor

§ Setup Enrolment centre & the enrolment stations as per checklist§ Ensure enrolment software is installed on required laptops § Load pre-enrolment residents data on enrolment stations laptop,

where applicable § Ensure UIDAI processes and standards are followed § Ensure adequate stationary is available at the centre§ Supervise enrolment process § Handle issues and concerns of operators and residents § Take enrolment data to a designated location for transfer to CIDR § File, back up and store enrolment data as per UIDAI guidelines

Operator

§ Help resident fill up Aadhaar form, if required§ Capture demographic and biometric data in software§ Handle exception cases during capture of data § Obtain consent for enrolment and other required areas§ Sign & provide acknowledgement slips to Residents

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Requirements for an Enrolment Centre

Devices

§ Laptop with Win 7 / XP§ Camera§ Fingerprint scanner§ Iris camera§ Printer

§ GPS Receiver (USB/built in)§ Extra monitor facing residents§ 4-GB memory sticks for data transfer§ External hard disk for data backup§ Scanner, photocopier§ Bar code reader (optional)

People

§ Registrar Supervisor & Document Verifier§ Enrolment Centre Supervisor§ Enrolment Operator§ Introducers & influencers§ Local administrative authorities to manage crowd§ Lady operators / volunteers to assist women enrolees (optional)

Other Infrastructure

§ Generator with adequate fuel§ Printed enrolment forms§ Paper for printing enrolment receipt / consent form§ Bubble pack-water resistant envelopes for pen drive transfer§ Preprinted pre-addressed bar coded stickers for envelops§ Banner for the Enrolment Centre

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