BECOMING A PERSON OF INFLUENCE Jo Miller, CEO, Women’s Leadership Coaching Inc

Copyright 2009, Women’s Leadership Coaching Inc.

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BECOMING A PERSON OF INFLUENCE

Jo Miller, CEO, Women’s Leadership Coaching Inc


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Jo Miller, CEOWomen’s Leadership Coaching Inc.

12 years providing leadership coaching and seminars Coached hundreds of women worldwide Seminars for women’s networks at KPMG, Intel, Oracle, Alcatel-Lucent, Nortel, Rockwell Collins, UBS, and moreSilicon Valley’s “Women of Influence”, 2008.


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THE EMERGING LEADER’S QUANDARY:

You can’t get a higher level job without leadership experience…

But you can’t get the experiencewithout the job.


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Have you ever felt like the best-kept secret in your organization?


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Influencing


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“In my company, influencing skills are the single most important success

factor after knowing your job.”

- JoAnna Sohovich, Vice President & General Manager, Field Devices,

Honeywell


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Are influence and power good, or bad?


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Try to Influence a Situation

Become a Person of Influence


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The Fundamental Truth about Influencing…


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DOG PSYCHOLOGY CENTER


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The Fundamental Truth about Influencing:

Our behavior teachespeople how to treat us.


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“You can influence others in every conversation you have.

In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors and subordinates.”

- Laurie Oare, Senior Vice President, General Manager, U.S. Foodservice


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6 Sources of Influence

6. Positional


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Positional Influence:

The influence inherent in your job title and role.


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Ways to build positional influence

You have an important job – people need to know!Seize all opportunities to educate others about your role, and how you can helpCreate your 30-second commercial.


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30-second commercial

1.Name

2.Job title

3. I am responsible for… a, b, c

4.Come directly to me when you need… x, y, z


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“There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to

say “do it” and people get it done.

I hate to bust your bubble.”

-Dr Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott


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“I’ve never seen a situation in which the person with the title was the only one

who had influence.”

- Claire Babineaux-Fontenot, Senior Vice President and Chief Tax Officer, Walmart


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6. Positional5. Expertise


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Expertise Influence

The influence that comes from your background, qualifications, experience and expertise.


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Ways to build expertise influence

Don’t wait for an invitation to speak up regarding your areas of responsibilityPromote your accomplishmentsWrite articles or papers or a blogVolunteer for high-profile assignmentsLead committees and task forcesSeek nomination for industry awardsSpeak on panels, and at conferences.


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6. Positional5. Expertise 4. Resources


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Resources Influence:

Having access to the resources you need, to do your job well.


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Ways to increase resources influence:

Become a strong negotiatorMaster ‘matrixed management’ and ‘managing

upwards’Cross train your team to cover for each otherUnderstand how finances and budgets work in your

organizationBe a mentor and build reputation as a ‘talent scout’Suggest special projects as developmental

opportunities for others.


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6. Positional5. Expertise 4. Resources


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6. Positional 3. Informational5. Expertise 4. Resources


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Informational Influence:

Having a ‘finger on the pulse’, being an informational powerhouse, or a ‘human grapevine’.


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Being an informational influencer:

Strive to keep a ‘finger on the pulse’ Stay current on organizational issuesRegular check-ins with senior executive sponsorsKnow who other ‘informational powerhouses’ areFilter out useful information from gossip or noiseSeek out information about changes before they

occur, e.g. new projects, opportunities, re-orgs, resource allocations, budgets, long-range plans.


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6. Positional 3. Informational5. Expertise 4. Resources


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6. Positional3. Informational5. Expertise 2. Direct4. Resources


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Direct Influence:

Being firm, professional and direct when someone’s behavior is detrimental to the team or the organization.

(The 1% rule)


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Effective use of direct influence:

Be firm, fair and professionalBe direct and concise while delivering

tough newsExplain what was unacceptable and whyFocus on a positive vision for the future.


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6. Positional3. Informational5. Expertise 2. Direct4. Resources


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6. Positional3. Informational5. Expertise 2. Direct4. Resources 1. Relationships


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Relationships Influence

Knowing who the key people are in your organization, profession, and industry, and building a powerful network.


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The most important asset you will build in your career:

Your Network

AKA Your “Sphere of Influence”


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“It’s not enough to have a bright idea.

I have seen too many projects led by great, passionate people fail because

they tried to be the lone influencer. You have to get the right people in the boat with you. You have to engage the entire

human fabric” - Sophie Vanderbroek, CTO, Xerox


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6. Positional3. Informational5. Expertise 2. Direct4. Resources 1. Relationships


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Which source of influence do womennot use enough?


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SELF-EVALUATION

1.What are your strong sources of influence?

2.Which do you want to strengthen?

How?


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This presentation is available at:

www.womensleadershipcoaching.com/AWAI.htm


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“… a really great piece of advice I learned early on in my career and I’ve used continuously:

never let an organization’s structure get in the way of achieving results.

I’ve found that one needs to operate inside and outside of the structure, with a positive

attitude, always moving forward, filling in the gaps where needed”.

- Vivian Banta, Vice Chairman, Insurance, Prudential Financial.

BECOMING A PERSON OF INFLUENCE Jo Miller, CEO, Women’s Leadership Coaching Inc

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