Become a Wireshark Guru 10 Hot Skills for Faster Troubleshooting

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Become a Wireshark Guru 10 Hot Skills for Faster Troubleshooting Laura Chappell Founder, Wireshark University Founder, Chappell University WCL201

description

WCL201. Become a Wireshark Guru 10 Hot Skills for Faster Troubleshooting. Laura Chappell Founder, Wireshark University Founder, Chappell University. It’s Baaaaack! Laura’s Lab Kit v10. Tenth Anniversary Edition Available for free at the Global Knowledge booth (#1803) - PowerPoint PPT Presentation

Transcript of Become a Wireshark Guru 10 Hot Skills for Faster Troubleshooting

Page 1: Become a  Wireshark  Guru 10 Hot Skills for Faster  Troubleshooting

Become a Wireshark Guru10 Hot Skills for Faster Troubleshooting

Laura ChappellFounder, Wireshark UniversityFounder, Chappell University

WCL201

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It’s Baaaaack!Laura’s Lab Kit v10

Tenth Anniversary EditionAvailable for free at the Global Knowledge booth (#1803)Trace files and training for network forensics and troubleshooting

Announcing

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“Top 10” Problems

Packet lossClient, server and wire latency Window scaling issues (RFC 1323)Service response issues and application behavior Network design issuesPath issues (QoS/DSCP)Itty bitty stinking packets (Low MTU/MSS Value)FragmentationTiming problems (think lousy VoIP calls)Infrastructure devices

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Skill #1: Add Columns QuicklyReduce packet perusing

Window Size Field (TCP)Sequence Number (TCP)Acknowledgment Number (TCP)Distributed Services Code Point (IP)SSI Signal (WLAN Radiotap/PPI)Channel/Frequency (WLAN Radiotap/PPI)

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Skill #2: Examine the IO Graph First

Click on high points and low points while watching Wireshark’s coloring in the background

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Skill #2: Examine the IO Graph First

Compare Graphs

See Y axis

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Skill #3: Watch Checksum Error Issue

NIC

IPv4/IPv6Netgroup Packet Filter (NPF)used by WinPcap

NIC Driver

TCP/UDP

Application

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Skill #4: Create Custom Profiles

ColumnsFiltersColorsPreferences

See Create a Troubleshooting Profile - Import a Profile – LLK10 Profile

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Skill #5: Set the Time Column Properly

Seconds Since Previous Displayed Packet enables you to spot delays between packets

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Skill #6: Use a hosts File

Do not use Network Name Resolution unless you are looking at only a few IP addresses in the trace file Unknown IP addresses will start the name resolution process

Wireshark hosts file firstDNS server PTR query next

Manual resolution demo

(cached names)

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Skill #7: Examine the Expert Info

Learn what each Expert item means

Limited quantities at the show bookstore

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Skill #8: Create Butt-Ugly Coloring Rules

Customize, customize, customize

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Skill #9: Use Exclude/Include Filter

Exclude Filters“and not” a list of good traffic qualities![protocol] && ![protocol] && ![ip.addr] …

Include FiltersConversation filtersProtocol filtersPort filters

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Skill #10: Choose the Right Capture Location

Tapping In (FDX)

Mike Gabe Jill

Wireshark Run on Local Host

See Case Study: Interconnecting Device from Hell

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Skill #10: Choose the Right Capture Location

Span port 2 to port 1

2 3 4

1

Wireless with AirPcap Adapters

Jill

Access Point

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Skill #11: Prepare for Command-Line Capture

Tshark or dumpcaptshark –htshark –Dtshark –i #

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More Tips: Laura’s Lab Kit v10

Videos – Profiles, Case Study, Adapter Testing, Filtering and more.Trace Files – over 300 samples to work with plus full listing of what’s cool in each

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Related Content

SIM201: Wiretapping 101: Catching Evidence on the Network SIM202: We Don't Need No Stinkin' GUI: Command-Line Capture Techniques (Remote Options) SIM327: Rethinking Cyber Threats: Experts Panel

Laura’s Lab Kit v10 DVD: Available at Global Knowledge Booth (#1803)

Wireshark Certified Network Analystwww.wiresharktraining.com/certification

Find Me Later At… the Global Knowledge Booth

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Track Resources

Resource 1

Resource 2

Resource 3

Resource 4

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Track Resources

Don’t forget to visit the Cloud Power area within the TLC (Blue Section) to see product demos and speak with experts about the Server & Cloud Platform solutions that help drive your business forward.

You can also find the latest information about our products at the following links:

Windows Azure - http://www.microsoft.com/windowsazure/

Microsoft System Center - http://www.microsoft.com/systemcenter/

Microsoft Forefront - http://www.microsoft.com/forefront/

Windows Server - http://www.microsoft.com/windowsserver/

Cloud Power - http://www.microsoft.com/cloud/

Private Cloud - http://www.microsoft.com/privatecloud/

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Resources

www.microsoft.com/teched

Sessions On-Demand & Community Microsoft Certification & Training Resources

Resources for IT Professionals Resources for Developers

www.microsoft.com/learning

http://microsoft.com/technet http://microsoft.com/msdn

Learning

http://northamerica.msteched.com

Connect. Share. Discuss.

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Complete an evaluation on CommNet and enter to win!

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Scan the Tag to evaluate this session now on myTech•Ed Mobile

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