Bec domsppt on management

Management

Owner v. Manager

Owner “ran his own business” managed business and people Played a big part in running daily activities Opened and closed shop Had one building Made those deposits to the bank

Management

Manager Not owner Was subservient to owner Managed the daily activities

The Professional Manager

Professional Management Programs Wharton Business School 1881 Harvard Business School 1908 NYU Business School 1918

Three factors around this time leading to professional management status:

Growth of big business Separation of ownership from management Development of a transferable body of management knowledge

Business Management

Finance Manufacturing Purchasing, transportation, and physical distribution Human Resources Management Employee Benefits Technology Administrative Systems

Management - Finance

Role Translates all information into financial, bottom line. Managing money

Responsibilities of the Chief Financial Officer Sets financial and financing policies Provides measurements Plans annual and long range goals Evaluates economic trends May also be chief investment officer – setting investment

policies

Finance Organization Chart

Middle to Large Organization

C o n tro lle r T re a su re r D ire c to r T a xes D ire c to r In te rn a l A u d it D ire c to r M IS

C h ie f F in a n c ia l O ff ice r

C h ie f E xe cu tiv e O ffice r

Manufacturing

Planning a manufacturing organizational structure Develop strategy and goals Assign people to structure

Manpower planning and performance wages labor

Manufacturing processes process design planning manufacturing/production systems

Manufacturing

Materials management Planning of production and materials Evaluation

Materials handling & warehousing basic handling principles equipment and systems for handling planning the warehouse

Quality management•Quality Control•Vendor quality•Customer feedback information

Facilities management•Location•Plant capacity, layout, equipment installation•Automation

Purchasing

Originally, the “purchasing agent” Importance transitioned it to purchasing

manager Inventory control

Just-in-time

Purchasing of capital equipment Great place for cost cutting

Physical Distribution

Gets the finished product to the right place, at the right time, in the right condition, and at the right cost for customer sales

Acts as buffer between production of product and the customers or market for the product by maintaining inventories, transportation, operating the warehousing facilities

Acts in support and in complement with production, marketing, sales

Human Resources Management

Locating, appraising, selecting, and placing employees in a timely and efficient manner

Requires integration of dynamics of organization, awareness of long-term strategic plans of the organization,

Statistical data on separations, promotions, demotions, hires

Use of computer technology critical PeopleSoft, HRNetSource


Importance of compliance with government regulations 1960’s the gov’t focused on the workplace as the

arena for for social change Amount of regulations had profoundly affected

the organization and responsibilities of HR.

HR Compliance

Documentation and Records Federal statutes and regulations require

maintenance of records for varying periods of time.

nonexempt employees records kept for 3 yrs

involuntary terminations – 6 months

Occupational Safety and Health Act (OSHA) records kept for 5 yrs – required for work-related deaths, injuries, illnesses

HR Compliance

Fair Labor Standards Act FLSA Civil Rights Act of 1964 – Title VII Employee Retirement Income Security Act ERISA Occupational Safety and Health Act OSHA Affirmative Action Family and Medical Leave Act 1993 FMLA Americans with Disabilities Act 1992 ADA Consolidated Omnibus Budget Reconciliation Act COB

RA

Equal Employment Opportunity Commission EEOC


SALARY ADMINISTRATION Employee Compensation

Benefits Bonus, Incentive awards Direct pay - largest portion of compensation costs

Must develop pay structures Market value,job pricing,evaluation structures (points

system) Strategy to determine increases

Merit, inflation, across-the-board,


Employee Benefits Def: additional compensation or pay in the form

of vacations, sick leave, social security, pensions… Life insurance, medical insurance, profit sharing,

pension, SS, discounts, sick, vacation, rest periods, relocation expenses, counseling, credit unions…


Manage Executive Compensation Base salary, annual incentive awards and bonuses,

long-teem incentives, stock options, special stock, supplemental pension plans,, perquisites [car, office, plane, medical, club memberships, in-town apt,. Sabbatical leaves…


Training and Development Different from school training – adult training

needs Learner involvement, tailored learning activities,

informal, manageable units, applied Employee training v. Management training Evaluation of training is important Training cost money!


Performance Appraisal Employee Relations- quality of work,

employee health Labor Relations Safety Security

Key Resources for HR

Databases CCH Health and Human Resources Management BNA Human Resources Library ABI-Inform LexisNexis Academic Business Source Elite Best Practices Database Dissertation Abstracts Online Wall Street Journal


Magazines and Journals HR Focus HRMagazine Human Resource Development Quarterly Human Resource Management Monthly Labor Review Personnel Psychology Research in Personnel and Human Resources

Management Training Workforce


Associations

Society for Human Resources Management

American Society for Training & Development


Books Handbook of Labor Statistics American Salaries and Wage Survey Human Resources Yearbook The ASTD Training and Development Yearbook Deskbook Encyclopedia of Employment Law The Executive Handbook on Compensation: linking

strategic rewards to business performance The Performance Management Pocketbook

Bec domsppt on management

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