BE-VS - 1 - What is happening

8/7/2019 BE-VS - 1 - What is happening

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NM

Values in M & SPart 5What¶s happening around



Exercises

Re

call what you know of from what youhave seen, read, heard etc. of CS R / CG /Value related events.



What is happ ening ?� From the nex t f ew pa ges, we will see evidence of

why Bu siness En ter prise or a C or por at ion s hould merge with socie ty a nd other s take holders in the comm unity� Ex amples here a re f rom He adlines, highlights, co ff ee corner deb ate, f low of SMS s, medi a re por ts, e tc. Will include what is going wrong tod ay with Indi a a nd the world ? And glob a l econom y?

At th e end of it, can we s ay that we re no t lea rning our lessons ?We s hould tr y a nd answer this ques tion to guide our future ac tions and be ha vior.



Some wise s ay ings

WHO IS R ESPONSIBL E FOR POOR SOCI ET ALVALUES?



Ar tha s ha s tr a³ In the Happiness of his Subjects liesthe King¶s Happiness and in their Welfare, his Welfare´.Kautilya¶s ArthshastraToday we have ³Kings´ in the garb of

politicians «business barons, not good old kings like



Who is a Customer ± Mahatma Gandhi

A cus tomer is the mos t impor tan t visi tor on our premises. He is no t de penden t on us. We a re

de penden t on him. He is the pu r pose of it. He is no tan outsider to our business. He is pa r t of it. We a re no t doing him a fa vor by serving him. He is doing us a fa vor by giving us the oppor tunity to do so´A simple lesson for any Business Enterprise ±customer is anyone whom you have to serve.Quality definition by Philip Crosby:

³ Q uality is respect to humanity´



One world, one citizenIn the South American mini-forest, there isa tribe called the Desana, who see theworld as a fixed quantity of energy thatflows between all creatures.Every birth must therefore engender adeath, and every death bring forth another birth. This way, the energy of the world

remains complete. When they hunt for food, the Desana know that the animalsthey kill will leave a hole in the spiritualwell.



One world, one citizenBut that hole will be filled, theybelieve, by the souls of the Desanahunters when they die. Were thereno men dying, there would be nobirds or fish being born. The closer

he gets to good bye, the more heseems to feel we are all creatures inthe same forest. ««what



The Des ana s tor y - Lesson

WHAT WE TAKE, WE MUSTR EPLEN ISH.³ I T IS ONLY FA IR ́ that we provide

sustainability´ ± The way we live, at least,must be made available to those who follow us´



Sel f ishness .. What is the end ?Peo ple a re onl y me an when the y a re thre atened, and that¶s what our culture does.

That is what our econom y does. Even peo ple who ha ve jobs in our econom y a re thre atened, bec au se the y worr y a bo ut losing them. And when you ge t th re atened, yous ta r t loo king out onl y f or yoursel f . You s ta r tmak ing mone y a god. It is a ll pa r t of this culture. « .



Sel f ishness ..and the endLoo k, no matter where you live, the bigges t de f ec t we human beings ha ve is our s hor tsig htedness. We don ¶tsee what we co uld be. We s hould be loo king atour poten tia l, s tre tching ourselves into ever ything we can become. But if you a re s urro unded by peo ple who s ay ³I want mine now.´ You end up with a f ew peo ple with ever ything and a milita r y to kee p th e poor ones f rom rising up a nd s te a ling it.´ ( any visibleexamples?).If no t f or the fac t RESOUR ES R SCARC E, ever ything will be hunky dor y.



What is wrong with being No.2 ?In a ba s ke tba ll game, a t e am wa s doing well, and its s upp or ters beg an cha n ting ³We a re

number one, we a re number one´. One person wa s puzzled by the cheer. He rose up a nd yelled ³What is wrong with being number two? ´ The pa r tisan crowd s topped cha n ting. The person loo ked triumpha n tly.

After a ll it is onl y a game, where one is s upp osed to give his bes t. ( no animosity)



Concern f or o thers ± goodness of collabor at ion

It is no t jus t o thers we need to f orgive. We need to f orgive ourselves too.

In business peo ple nego tiate to win. The y do that t o ge t what th e y wan t. Maybe we a re used to that .But loo k, how diff eren t it would be, if you a re concerned abo ut someone else ¶s si tuat ion or as you a re abo ut your own. YOU CAN STILLMAKE IT A WIN-WIN SIT U ATI ON.Good Businesses with Long Term Strategies achievethat -- collaborate



Business & Socie ty ±the cyclica l phenomenon waves

� T his s tor y is abo ut a little wave, bobbling a long in the oce an, ha ving a gr and old time.

He is en joying the wind and the f res h a ir ±un til he no tices the o ther waves in f ron t of him, cr a s hing aga ins t the s hore. ³My god, this is terrible,´ s ays the wave. ³Loo k what¶s going to happ en to me!´ Then a long comes ano ther wave. It sees the f irs t wave, loo king grim, and it s ays to him, ³Why do you loo k so s ad? ´ « ..



Business & Socie ty ±the cyclica l phenomenon - WAV ES

� T he f irs t wave s ays, ³You don ¶t unders tand! We ¶re a ll going to cr a s h! All of us waves a re

going to be no thing! Isn ¶tit terrible ? ´ The second wave s ays, ³No, you don ¶tunders tand. You a re no t a wave, YOU ARE PART OF THE OCEAN. ( little drops of

water«), and waves come and go, but never lose your PEACE ± SANT OO LAN mat kobhaitna´



A Stor y ± po ten tia l cla ss con f lict

� T his is a s tor y of

A we a lthy fa mily (NRI in Indi a now) s tay ing on the 7thf loor of a p os h Ma laba r Hill apa r tmen t, and

� T he ³coolie´, and� T he ³Lift́ , and

� T he Fridge (lugg age)



James Ba ldwin on Bus & Socie ty

� .. f or no thing is f ixed, f orever and f orever and f orever, it is no t f ixed; the e a r th is a lways s hifting, the light is a lways cha nging, the se a does no t ce ase to grind down roc k.

� Gener at ions do no t ce a se to be born, and we a re res ponsible to them bec au se we a re the onl ywitnesses the y ha ve.

� T he se a rises, the light fa ils, lovers cling to e achother, and children cling to us .The moment we cease to hold each other, the seaengulfs us and the light goes out .



The Deb ate on US Ba iloutWe a re no t troubled ± isol ated f rom worse ±Is that good news ?

� F ac t is (BT) Indi an f inanci a l sec tor is now here ne a r a s re f ormed a s it s hould be, res ulting in s ub optima l a llocat ion of reso urces and highoper at ing cos ts. To celebr ate isol at ion, is to wors hip at th e a lta r of a ver y mediocre s tatu squo, a s the oppor tunity cos t (less visible now) of no t re f orming is inf initely h igher tha n the ac tua l loses that may indirec tly res ult f rom re f orms .



Fin anci a l ma r ke t re f orm ±cross bene f its, Yes.. but

� Fin anci a l ma r ke t re f orms , like pension, ins ur ance , banking e tc. ha s been dr agging its f ee t. Inva riablythese res ult in gre ater economic ac tivity ± multiplier e ff ec t, lifts the living s tand a rds of individ ua ls no t even remo tely connec ted to the sec tor. Example, a boos tto the ins ur ance sec tor will make -- more fundsava ilable f or inf r as tr uc ture pro jec ts, which will bene f itever yone f rom the tycoon, who implemen ts the pro jec t, to those sec tions of socie ty whose lives become e asier as a res ult of be tter inf r as tr uc ture, to da ily laborers who ge t a ss ured wor k f or longer periods of time.



Is

it

individua

ls¶ h

onesty?

Distinction needs to be made between institutions andindividuals.. R ight institutions or instruments in the handsof wrong individuals can lead to disastrous consequences.(U S situation partly explained by this... )So, regulation ± as distinct from micro management (as inIndia), has a lofty place in the world. It is nobody¶s casethat Indian markets should be reformed to benefit theinvestment brokers and bankers and other moneybags whoso visibly gain from such initiatives. We must reform our

financial infrastructure so that the housewife in some smalltown, the laborer at a road building site and the vegetableseller at the street corner can also look forward f or a be tter tomorrow.



US ba ilout

Some Congress members questioning FedR eserve chairman on why they did not get moreglobal support -

³ I think it is a perverse pride thing« w e don ¶tas k f or help. We a re the big, s trong fath er f igure. But le t us be re a listic. We a re no

longer the domin an t world power � ´ Is it a confession? World inter-action(especially business should note).



US mel t down

Lehman, A IG, WaMU, Bunty or Bubli(Fenni & Freddie Mac)

Merryl, European Banks, Japan,Indonesia, etc.³More corporate on bankruptcies listcome to the fore´

³ A 14$ Tn economy is on its knees for $700 million´ (Senate/Congress debate)



US ba il out-- ³taloa me pani nahi´

Some saw this as an enormous set-asideof Taxpayer money as an unnecessaryintrusion into free market.Voters will hit back Senate members whovote for bail out. They would be targetedand defeated .if they stand side by side with predatory

politicians and bureaucrats and their greedy friends whose job we are in thismess.- If, R ight wing ideology of anything goes,



US mel tdown ± No ± to f irs t vo te

Ca me abo ut . Due to .. of no s upervision, no disci pline, no reg ulat ion of f inanci a l ma r ke ts´,

the se tback led to a glob a l f inanci a l crisis� Econom y, Fell like nine pinsB ailout defeat ± why th e US vo ted the waythe y did goes to the he a r t of batt le be tween two s tre ams of thought in Americ a now´



US ba il out

Micha el Moore, the iconocl a s tic f ilm maker, ca lls it ³the bigges t robber y in the his tor y of this co un tr y´, and s ays ³that no guns a re being used, 300 mn hos tages a re being tak en´They say bail out ± we say get the hell out ( worst

than terrorists?) ± already 1 U S + family of 4suicide).My interaction with Harshadbhai, R anina +++



Comment on bailout

Big banks, f inanci a l ins titutions and lenders who admi ttedl y len t mone y rec klessl y during

housing boom need to be sc a red with cap ita l infusion, bec au se their si tuat ion ha s sc a red others into withholding credi t which is the lubric an t which drives the Americ an

econom y. ³a s king f or $700 bn b/o ut moves without a cco untability to Wa ll St ree t ³richies´.INDIA SEE S THAT NOW !!! Bandr a Ku rla



Commen t (con td)� ..´ After s te a ling a ha lf trillion dolla r to

line the poc ke ts of their wa r -pro f iteering ha ckers f or the pa s t 5 ye a rs, Bus h a nd his cronies ± who mus t soon vacate, the White House a re loo ting the US

tre a s ur y of ever y $ th e y can gr ab. The ya re swiping a s much of the silverw a rea s the y can on their way out to the door´



Points ± lesson from Meltdown

� Fin ance cos. The y need much to build a rob us ts ys tem ± f re quen t chec k, reliability, review, recover ability ± to s af eg ua rd their a sse ts tha n a

Com pa ny with ta ngible asse ts need � ´ Va lue of intangible asse t ± diff icult to tr ade (Mf g)Re qu ires a lot of cha r ac ter on Managers, direc tors, au ditors who a re involved in managing s ys temsOnly a naïve like Le hmann would ha ve fallen on

the way out « th e process of insolvenc y would ha ve se t a long be f ore. (or were the y naïve ?? )W as it vested interests, that prevented ³bringing this out?´



Lessons to lea rn f rom US md

Volat ility of ma r ke t si tuat ion ³mak es it diff icultf or tr uth t o come out e a rly´

� i t is a lesson that ³ big is no t onl y a lways the bes t´ Hypes mis-guide you.Reliable f low of timel y inf orm at ion is the ke y.

Any inves tmen t is onl y a va lue held. (BOOKS )

At th e end of the day th e y a re prone to cha nges. ³CHARG ING BULL ± RED BULL´



See king Help ± US mel tdown

³ If he can sell a formaldehydepickled sheep with gold horns for millions while Lehman goes under,perhaps it¶s time for everyone to helpa little when Americans get fleeced´

CS R ± extending to world community?



What¶s happ ening tod ay

Le t¶s loo k at some happ enings mos t of which a re in one way or ano ther relev an t to disc ussion of CSR a nd CG.



Govt. not to regulate CEO salary , said Corp. AffairsMinister: We believe in essential freedom in a

democracy .

Ultimate decision should rest with Shareholders.Existing Co.Act mandates govt. approval beforeraising salaries of Directors beyond a threshold

of 5% of annual profit, and raising more than 11%for total remunerations of managerial positions.The Minister said the Parliamentary StandingCommittee, scrutinizing provisions of newCompanies Bill that has been tabled in the LSwould be looking into the issue of CEO

remuneration as well as spends on CS R . ³Theseissues need to be debated threadbare for their incorporation in Bill 2009. On voting issue theMinister said 3rd Wk of Dec. India CorporateWeek.



Govt. not to regulate CEO salary, said Corp. AffairsMinister: We believe in essential freedom in a

democracy.

Nex t ye a r ³Ye a r of Inves tor Ed ucat ion . The e -vo ting s ys tem lau nc hed by Con trol De posi tor y S ervice Indi a Ltd. Which will em powe 3r s ha re holders to pa r ticipat e in the decision mak ing process of com pa nies thu s mak ing their vo te co un t. ³Com pa nies would a lso bene f it f rom this a s the remo te vo ting process would become qu icker acc ur ate and would a lso res ult in s avings on va rious cos tover he ads which a re curren tly inc urred f or pos ta l ba llots.´



What .. (con td.)Wins ton Chu rchill rem a r ked that th e ³Hun´ ± his dis pa r aging term f or Germ ans) was either at one¶s throat or atone¶s feet, a vicious adversary or a worshipfuldevotee.Moder at ion in emo tion a l res ponse is s a id to be the ha llma r k of matu rity while emo tion a l pola rity ± be tween e uophoria a nd des pa ir, love and hat e, is a sign of imm atu re adolescence. We a s a nat ion: ei ther over the top a dor at ion, and our e qua llyunre a soning and unre a son able hos tilities.

� e.g. Sa chin, MF Hus a in, Sa nia Mirza f e ted a s iconic geni us, e qua lly dis pa r aged f or va rie ty of re a sons. � T here is an incre a sing clim ate of intoler ance and hat red perme at ing Indi an socie ty. Sa me coin ± Hom age and hat red (co ur tes y: J ug Sa r a iyaP



Women use 500 chemicals on face & bodyevery day ±

A Question of product claimMost of which contain more than 20 ingredientsincluding additives that could lead to cancer andvarious skin problems. ± A study of deodorantfirm Bionsen.Beauty regimes have changed fro m ³wash andgo to daily fake tan applications, manicures, falselashes and hair extension.Lipstick, most commonly used, contains anaverage of 33 chemicals. Perfumes contain acocktail of 200 chemicals with soe containing asmany as 400´.



What¶s«

J awans s pend second nig ht in pa vemen tSec urity van driver f lew with R s.4 0L ATMHC slams Delhi gov t. f or giving selec tive pa role

� T N prisoners grow fat on jail f ood

Ra nb axy rec a lls Acne dr ug f rom US mktCla ss IIIIndi a can ge t Nobel f or f ilth ± J .Ra mes h



Clear the Air ± editorial To I 20-11-09

Govt. announced a revised set of emission andpollution standards applicable across the country. Govtwants us to breathe easy. But noble intensions alone willnot ensure fresh air. A/g to CPCB almost 80% of 110 citiesmonitored in the country do not even meet the existingnorms. Because they do not provide penalties to beimposed on defaulters. Which is where credible andaccurate monitoring levels comes in ± unfortunately we arecrippled in this regard. Models in UK and Europe and US(EPA) works with federal state and tribal governments toensure compliance. Where environment agency and deptof env food and rural affairs issue guidelines and givemuscle to local bodies. So Agencies should spellout specific targets. Otherwise new norms will only give afeel good factor.



What is «Farmers fake Bt Cotton as organi c US, EU seered.Commerce Ministry tracks fraud in MP,

Maharashtra through new software.Cases of Bt. Cotton contaminating organic cottonfarms are on the rise.Adequate testing facilities lacking . ³We areworking with customers to see tht every

consignment is checked.´Needs coordination between certification bodies,their inspects, farmers, NGOs, govt.representatives, ³ monitoring and feedinginformation´



What is«Mahindra-Satyam gets legal noticesfrom 37 cos. Mahindra-Satyam saysit is legally untenable.



Greatest mystery of all times and climes :

SCAMS ± where do the money go??What has happened to all the money that gets unearthed inIndian scams? Frauds?Everytime a new scam is know, the sum of the scam is inmultiples of earlier scams.Bofors ?? 25 years? ³ ONLY´ (like you say in AB¶sEmami pain relief ad) 60 cr 4000 cr. Harshad7800 cr. Satyam fraudMadhu Koda ± 4000 cr (slight decrease)20000 cr. ± Telgi fake stamp.How nice it would be if at least part of it is unearthed andsome of our deficit financing can be eased out.



What¶s «If you want to know what hashappened to these:Just send 5000 bucks in unmarkedused 100 rupee notes and you willreceive a sneak preview of the

devastating denouncement by returnpost:



Consumer WatchDrive to make detailed servicing report a

must :An Ahmedabad consumer based CE& R C plans tolaunch a campaign to make detailed servicereports compulsory.

Even Whirlpool and Philips said they do providerepair details on receipts, however, no uniformrules.³There are no mandatory laws governing serviceobligations of manufacturers, not just of electronics, but all products´³ As a customer I would like to know what waswrong (with a product), if the same problemrecurs after warrantee´It is therefore necessary to have a reportrecording a product¶s history.



Drive to make detailed servicing report

a mustNormally the service centre could blamethe recurring problem on rough handling

of a product or voltage fluctuation.³ If a product is repaired by an authorizedservice person, the fault should not occur.If it goes back it amounts to a deficiencyin service and shows there is a problemwith the product. Then the consumer must take up the issue to a higher level´



Let host nation regulate foreign

financeIndia¶s system of host regulation, which makesgood economic sense has both empowered andinsulated the economy from some of the worstexcesses of current global crisis:Currently F I lending is partial ; It is not on a levelplaying field. Developed countries have easyaccess, and cost of getting funds is much lessthan for developing countries.The effect on the economy again is therefore hasunequal effects.Even Base II norms favor this.



Let host nation regulate foreign

financeA host regulator cn ensure that certaininstitutions are not lending recklessly in amanner that leads to artificial asset booms. Host

regulators can enable counter cyclical chargeson institutions creating such book within abroader framework of national and macroprudential regulation. So that they are bothempowered and insulated the economy fromsome of the worst excesses of the crisis.

DEvelping economies must make their ownchoices in the world economy.� Glob a l wa rming, WTO, climate cha nge !!! Dispa rity

Haves and ha ve no ts



Some paradoxes ± in the Corporate Worldand their thinking .

Business ± wan ts f reedom, and less interven tion f rom Governmen t

� T he y s ta r t ven tures tak ing RISK.NOW ANYBODY CAN S T ART ANYBUSINESS .

AFTE R ALL THEY WILL BE BAILEDOUT.



What is «� Glob a l mel tdown ± Ba il outs in trillion dolla rs AIG, LEHMAN SUDDENLY FIND THAT THEY ARE BANKRUPT !!!SATYAM BECOMES J HOO T A (juta nah i)MADHU KHODA AND HAWALALAW MAKERS ± LAW BR E AKERS3 AUTO G IANTS ± WALKCOMMON W E ALTH GOAL (CWG)KAMAO WEALTH.. CW ghoos!



Squ eeze at To p (he adco un t & wages)

A clutch of CEOs resor ted to pay cuts in a t ough ye a r. No t a ll he ad honc hos, however, were in s uch a s pa r tan s tate of mind. Rahu l BajajTo the extent govt finds that CII or any other businessorganization does not come out with a satisfactory volntary codeof conduct for remunerations of CE Os, I believe govt. could keep in the Companies Act a cap on emoluments of Promoter CE Os as a percentage of net profit of the co,. Currently, for anindividual CE O the figure is 5% and for the Board as a whole,11%. The figure of the individual CE O, if he is a promoter, may be fixed at 1 percent of the profits of the co. as calculated at

present. However, a promoter CE O may be allowed a certainminimum emolument per annum in case of absence of inadequacy of profits in a company.



What¶s « .Vijay Govindrajan, Prof. of International Business.R everse Innovation is the Key: R e-engg. Is passeSince 50¶s MNCs have innovated in the US \However, onecan develop over the next 100 years with technology that isavailable today. E.g. Cell v landlines today. The trajectoryof dev. Need not be the same.

±R ENEWABLE ENE R GY, DECENT R ALIZ ED POWE R GENE R AT ION AND AFFO R DABLE HEALTHCA R E A R EGOOD EXAMPLES OF SUCH BUS. OPP.I n the half century after the II world war , the businesscorporation has brilliantly proved itself as aneconomic organization.. I n the Next S ociety, thebiggest challenge « may be its social legitimacy:its values, its mission, its vision´.= Peter Drucker



What¶s «Moists ± liber ate peo ple f rom ex ploitat ion and opp ression ± f ight a ga ins t s tate terrorism ± Sa lwaJ udum ± legi timate e ff or ts ??

� Fe a ring tau nts, old dad dumps baby (45 ye a r old)Sky Wa lks ga lore� 2 5% city women ha ve caes a re an.

CASUAL ± ca reless ± ca lamities ± collap seVege tables in jec tedPos t Off ice - receives ca rds with AID vir usPata ngr ao Kadam ± Rev Minis ter, land e tc. rele ase to BVIDYAPEET H.



What is«

CII AND INDUSTRY WITH B. BOWLS ONC E AG AIN

MONSOON F AILURESOCIAL CIVIC UNR EST AX INDIA ± WARWITH INTE RNAL TE RROR

� E XTE RNAL TE RRORISM

DEF ICIT FINANCING NOKIA ± REPLACES CHAR GE RS (3 rd

pa r ty!!)



What is«

Hadle y seen in Lucknow, Triden tMumb a iSEZs ± Mons anto & Dupon t ± a cc used of press ure tac tics.. NOW VEDANT ANano at Guja r at ± s hift f rom WB .. The NDTV deb ate

� T ata see ks cap ita l to pay off its Cor us de a lM&Ain some sec tors

� Glob a lizat ion ± end of the road?PWH ± SUI T 1 FILED IN USAKing f isher f light ± s kids off the ta rmac



What is.. Ca s ua l and ca reless

Delhi Me tro ± trembles ± now, Games Bridge ?? A rm y builds in 7 days ± Delhi CM s peci a l pho to in medi a !!P ipeline falls on Tr a inMilk ± a nd Asli Ghee ? Qua lity?P rod uc t cla ims ques tionedCu ltur a l Iss uesHypes ± Anor axia ± Aa mir ± AidsRANBAXY ± US FDA ques tions GMP iss uesBanks no t lending -- NPA



What is«

� F a rmers s uicide ± Wat er s hor tage� Glob a l wa rming ± Climate cha nge

Hima laya s ± ge tting ta ller ? or over ahe ap of pla s tic piles -- cans and wr app ers ?



What is«� Foreigner ¶s s take in Indi a more tha n governmen t

holding� T ax exem ptions cos t gov t. Rs.4.2 Lakh crore in 08-09

Overs tated reven ues in Boo ks to inf late s toc k prices ± (e.g. if Co. s ays pro f its a re up , but NFMs a re down some thing is wrong)So, Answer, evaluate things that are verifiable, if complex tax systems unables to evaluate tocreate a new warning system to track corporatefrauds.WTO ± US ± Europe Attitude ±Gl Warming ± war between D & UD economies ±does it ring a bell ± a parallel ± ³Haves & Havenots´



Tod ay¶s To I (6 O c t ¶10)

Wat chdog (ASCI) pu lls up cos. For misle ading ads:

Reliance Comm: unlimited talk time* Pa rle Agro ± lemoni lemoni - rascismVolksw agon ± Polo ± portrayed violence

against animalsJ &J ± sanitary napkin� Tide & Su r f , Com plan & Horlics



What is«

Pf izer cha rges SUN with a no ther pat en tviolat ion.

Kathaka li came to be known in Ker a la aft er Moscow presen ted it.Karela & Neem impor tance known to us after some one else ge ts a pat en t.

Stor y of Hos pita l, Stap ler & co urier. AI ge ts 2K crore lif eline A



What is«In 2009 , CBI gr aft ca ses do ubled. Tr app ed gov t. off icia ls f or corr upt ion (Ra ilways, IT, FCI, Ba nks) 17 t 40 (26 f rom Mumb a i)Rich or poor ± cit kids ma lno urished ± pro teins missing17 ye a r old held f or luring girl into « .PM Manmo ha n S ing h --- pat ien t de ath during sec urity«P .Dinaka r an ± High C our t J udge ± Land at Tir uva lluva r

� Good ± 2 s up reme co ur t judges qu it Amb ani dis pute ± Con f lictof In teres tIT slue ths bre ak f ellow off icer ¶s s af e to s te a l f ilesDr unk f lier ge ts too close to an a ir hos tess.

� Teen ager s te a ls dad¶s ca s h to ma rr yMir a R oad ± sic k of ga rbage, the y dump it at th e wa rd off ice.



What is..

Montac Blank R s.14 L ± used a sketch of theMahatma. Kerala HC bannedIss ue : how f ree a re cos. To use the image or name of a iconic his toric a l person a lity. Leg a l ex per ts ± no t a p roblem if due permission is tak en. -T. Sh ir tsCos. Sh d chec k with intellec tua l proper ty lawyers be f ore s uchlau nc hes

� T he s ub jec t of Gand hi is an emo tion a l iss ue. The J udge may no take a de ached view, a s a TM will lead to commerci a l ga in.

� Tend to att r act ob jec tions that a re gimmic ks to ga in publicity. K.J oha r .. Kamine y



What is ..

UID ± will no t resolve bad deliver y of public service, or a lleviate pover ty. Of co urse, will give unique ID nos. Using UID f or f ixing govern ance iss ues will be up t o the public service providers. POR T ABILITY OF MOBILE NOS . Will pu s h s p to improve service qua lity ± gives f reedom to swi tchoper ator

Q 09 indic ates a recover y, but is it jus t a f es tive f la s hin the pa n.?� Good signs: Sa la r y h ike, upt ick in pricing, later a l

hiring.



Why co ¶s fail«W hat is S ? S ustainability is the mother lode of innovation that yieldsboth bottom and top line returnsS us. Dev. ± global warming, water shortage, highcommodity prices ± don¶t deny the obvious ± get on with it and innovate.30 years ago ± Q uality movement ± That raised a debate ±will it increase costs, -- but really it reduced costs, brought

products innovative, used technology ±Look at sustainability not from a compliance and

regulations objective ± consider it as an opportunity and innovate -- TAKE I T TO THE U .S . ! W ashing machine when electricity is cut off runs into washcycle mode.I nclusive growth and sustainability joined at the hipsHow to do more and more for people with less and less.



Why co ¶s fail«

� F annie Mae ± wa s good to gre at ± it is under Governmen t conserv ator s hip ±

which is close to bankr upt cy, The y mayca ll it a ³ sec tor a l´ cata s trophe ± wen tthrough some of the above waves. As alender incre a sed res ponse to s ub prime mor tgages which it ha d re jec ted e a rlier to s tay relev an t, and serve low income business.



Why co ¶s fail«

Who does gre at , or no t, is no t a fu nc tion of f orces that h it them, but sel f cre ated and sel f

inf licted. St r ateg y s ta r ts with p eo ple . Assess, if it is advan tages to themselves, or bigger tha n themselves. E.g.:

Ca s ua lties cau ses ca lamity ± Delhi Me tro, IOC inf erno, Bhopa l, Mulund tr a in, King f isher, e tc. Ca relessness leads to down fall.



Tod ay 10 O c t. 2010

CENTRAL BANK EMPLOYEE ±WHISTLEBLOWERWITHDRAWS CAS E AG AINST

RET IRED CEO & MD Ms. DARUWALA

WHAT IS THE PRO TECTION ??

BE-VS - 1 - What is happening

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