Be Successful With Google Helpouts
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Transcript of Be Successful With Google Helpouts
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The Power of Bloggers
• Hold the power to help
• Hold the power to change the media
• Hold the power to create new ideas
• Hold the power to spread awareness
• Hold the power to enlighten
• Hold the power to succeed, brighten days, save lives…
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We’re Superheroes
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The Power to Pay it Forward
What is Paying it Forward?
Essentially: Do good for the sake of doing good
Common misconceptions?
It has to be a very difficult task
It has to be expensive
You will have to go out of your way to do it
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What if it was easy?
• You can do it from your room
• You can do it while aimlessly surfing pinterestor tumblr
• You can do it everyday
• You can do it in your pajamas
• You can literally change lives all around the world…
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Google Helpouts
Now let’s begin
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What is Helpouts Help?
• Dictionary.com
To give or provide what is necessary to accomplish a task or satisfy a need
To do something that makes it easier to do a job, to deal with a problem.
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Or….
• Urban Dictionary
What one says when they need a beer.
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The Basics
• Google Helpouts is a format that allows you to meet with people one on one through live video chat using Google Hangouts.
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What We’ll Cover
• Different Categories
• Free vs. Paid
• Creating your listing– Intro video/ Photo
– Qualifications/ Description
– Session length/ price
• Pros and Cons
• How this can benefit bloggers
• How to become a (SUCCESSFUL) provider
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My Experience With Helpouts
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#HelpoutHigh
• Helpout High: an intense feeling of happiness and fulfillment whenever you finish a successful Helpout session
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My Favorite Helpout High
The teenage boy….
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Different Categories
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Free vs. Paid
• Free
– Good to Start
• Paid
– Make Money
– Avoid Spam
• First Helpout Free
– If you expect follow ups
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Creating Your Listing
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Intro Video
Google’s Tips
• Be yourself
• Under 1 minute
• Say:
– Your name
– Qualifications
– What you’ll offer
– What inspired you to give Helpouts
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My Tips
• Look/ talk as you will in your session
• Don’t say “um” or “like”
• Don’t overedit
• Use Helpouts icon at bottom
• Use a good camera/ related background
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Your Photos
Profile Picture:
• Good Lighting
• No distractions
• Inviting
• Selfie Wisely
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Your Photos
Background Photo:
• Related to listing
• Good lighting
• High quality
• Look good next to profile picture
– Eye catching
– Inviting
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Qualifications
Include:• Past research projects• Ambassador work• Schooling
– Earned degrees and/ or certificates
• Volunteer/ Community Service related work• Relate jobs/ blogs• When/ for how long for all • How you can be reached on social media• Be very specific to why valid
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Description
• List what they can expect to have help with in the listing very specifically
• Keep it clear and concise
• Mention promotional code….
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Promo Code
• If you have a paid session, people can get 25 dollars off and you’ll still get paid normal price!
• Given to all providers
• Great way to bring in skeptical customers
• Catch: You need a Google Wallet account
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My Example
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Length of Listing
• 15 minutes
• 30 minutes
• 1 hour
All depends on what you’re offering and how much time you need.
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Pricing
• Remember… Google takes 20%. Don’t get too into the numbers
• Don’t want to scare people away but you’re valuing your time.
• Per minute/ Per session… Or both
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What’s the Difference?
Per minute
– Inconsistent prices… Too much/ too little
– Too focused on length versus actually listening
Per session
– Preferred method. Guaranteed for provider and client
Both
– One or the other, client chooses
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Pros and Cons to Google Helpouts
Is this right for you?
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Pros
• There is an amazing community of providers
• You get to meet people all over the world!– New Zealand, England, Australia, Sweden, etc.
• It’s an amazing way to spend your free time
• Again, the #HelpoutHigh
• You can make money
• You can promote your blog
• The list does go on…
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Cons
• Marketing… Google does SOME, but very little
• Spammers
• Working out the schedule can be very tricky. I’ve had some bad instances with this
• It can be difficult to gain traction or find a niche if there are a lot of other similar listings
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What Will This do for my Blog?
• You can talk to your readers whenever from your own room/ office
• You can answer their questions right there versus having to do it in the comments
• They’ll have more of a connection with your blog
• It’s an experience they’ll want to talk about… Word of mouth is huge!
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Interested?
• Go to http://www.helpouts.google.com and apply to be a provider
• You’ll have to go through an interview and have your listing approved.
• Add widget to blog (Helpouts provides code)
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Most Importantly…
How to be a SUCCESSFUL provider
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Before
• Make sure you’re ready
• Go live!
– More likely to get a session
• Send messages
– Tell what they can expect in the session
– What they need installed
– Sound friendly and excited to help
– Include contact and social media information
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Dear _____________,
Thank you for booking an appointment with me!
Before, make sure you have the "hangout" plugin downloaded from the iTunes App Store. It's free.
If you already have it, you can make sure it's working by testing it here https://helpouts.google.com/m/111421743141645456280/ls/b41c1faef6b76d0f?authuser=0
Since we only have 15 minutes to talk, I'd love if you could get together a list of questions you have. They should be your top burning questions :).
My blog is www.healthylivingrevelations.com. I recommend checking that out beforehand as I'll be linking to it quite often
.You can also follow me on Twitter, Facebook, Google Plus, and Pinterest to see even more cool tips and advice on healthy living (links below)
Sincerely,
Kelly Zdrowak
Healthy Living Revelations
Facebook: http://www.facebook.com/HealthyRevelations
Twitter: http://www.twitter.com/kzdrowak
Google+: http://plus.goggle.com/+KellyZdrowak
Pinterest: http://www.pinterest.com/kzdrowak
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During
• Listen!
• Take notes of links you mention
• Look for key words/ phrases – Are they talking about future sessions?
– For fitness and nutrition: Insecure, weight loss, juicing, night eating, eating disorder, prepping meals
• Ask for feedback at end… That’s what will increase your credibility as a provider
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After
• Send a follow up message including all links mentioned
• Put in a note in your calendar to follow up for a second time if they are interested in meeting with you again
• Thank them for their time • Say you’re looking forward to hearing their
feedback if they hadn’t said anything… They still can even after!
• If comfortable, add them to your circles on Google Plus
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Conclusion
• Put yourself ahead with blog marketing
• This is the future
• Pay it Forward
• Once in a lifetime opportunity in which amazing stories and #HelpoutHighs form
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Plus….. You can get cool gear
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Thank you so much for coming!
Questions?