There Must Be More: Communication to Close the Cultural Divide
Be CLOSE to RISKS
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Transcript of Be CLOSE to RISKS
Be CLOSE to RISKS
Tashkent, April 2011
ENTERPRISE RISK MANAGEMENT
BUSINESS WORLD OF (RE) SURPRISES
WE ARE ON THE SAME BOAT – KNOWN AND UNKNOWN RISKS!
SPEED INTERNET
NATURE INNOVATION
RISKS ARE FROM FAR AND NEAR
COMLEXITY OF RISKS IS INCREASING
RISK
REGULATION
BUSINESS PROCESS AND MODELS
STRATEGY
TACTICS
CHANGES + QUESTIONS = CONSTANT
CHALLENGES FOR (RE)INSURANCE
DEMOGRAPHY CHANGES
NEW CRISIS
SUPERVISIONS
NEW RISKS
NAT CATASTROPHES
REGULATONS
ENTERPRISE RISK MANAGEMENT = E.R.M.
COSO Definition of E.R.M.
A comprehensive, systematic approach for helping all organizations, regardless of size or mission to:
IDENTIFY MEASURE PRIORITIZE RESPOND
TO THE RISKS
WHAT LEVEL OF RISK it can, or wants to accept in its endeavours to build SHAREHOLDER VALUE
STRATEGIC
OPERATION
REPORTING
COMPLIANCE
Source: COSO Enterprise Risk Management – Integrated Framework. 2004. COSO.
GOALS
ORGANIZATION
E.R.M. FRAME
E.R.M. – BASIC DEFINITIONS
EXECUTIVE SPONSOR A Key Senior Manager, respected by both the CEO and Chairman, with clear authority able to influence key business managers to get their staff involved and committed.
RISK CHAMPIONThe Risk Champion acts as a change agent in the E.R.M. process, i.e. Key Business Area Managers.
RISKThe threat or probability that an action or event will adversely or beneficially affect an organization’s ability to achieve its objectives
RISK APPETITEThe amount of risk exposure, or potential adverse impact from an event, that the organization is willing to accept/retain.
E.R.M. – BASIC DEFINITIONS
RISK REGISTERDescribes the nature and provides the assessment of the likelihood and potential impact of a range of different risks that may directly affect the organization.
RISK CONTROLThe corporate response to treating identified risks.
SILO RISK MANAGEMENTThe management of a specific risk by a specific function using its own tools and applications without regard to or communication with other business lines.
PARTICIPANS IN AN E.R.M. PROGRAMSTRATEGIC PLANNIGIdentify any external threats and competitive opportunities. Identify the strategic objectives of the organization that will serve to define the risk appetite of the organization.
ACCOUNTING / FINANCIAL CONTROLIdentify financial reporting risks and asset valuation risks
LEGAL DEPARTMENTLitigation management and analysis of emerging legal trends that may affect the Company
OPERATIONEnsuring the day – to – day running of the Company
IT DEPARTMENTIdentify potential hazards, backup problems, data security leaks, etc
CUSTOMER SERVICEEnsuring prompt and proper customer complaint handling and timely reporting of complaint causes to operations and other departments for resolution
ACTUARIALReserving, Pricing, Capital Modeling, Dynamic Financial Analysis, Retention Analysis, Stress Testing, etc
INTERNAL AUDITAudit the risk management process
PARTICIPANS IN AN E.R.M. PROGRAM
WHY THE NEED FOR E.R.M.?
•Helps organizations identify, analyze, manage and monitor risks comprehensively
• Focus on the strategic analysis of risk throughout an organization
• Helps align the organization’s RISK APPETITE with its overall business strategy, deciding how much UNCERTAINTY is acceptable and how much could actually add value
WHAT IS THE GOAL OF E.R.M.?To help preserve and enhance / create value
accomplished by
providing the organization with better RISK information
that can lead to improved DECISION making
E.R.M. CHALLENGES• Embedding the risk management culture• Obtaining buy-in from the board, senior management, business unit management, and staff• Ensuring widespread understanding and the involvement of all business units• Ensuring consistent risk profiling and risk management reporting• Adhering to continuously changing regulatory environments • Acknowledging that we are managing risks in a Dynamic and Uncertain World
WHAT MUST BE DONE?• Define the risk universe - our set of risks• Agree on a common risk language• Embark on a risk education process• Assess the current state of risk awareness• Define risk appetite and set levels of risk tolerance• Assess risks• Identify and evaluate any existing controls• Decide appropriate risk responses (accept, avoid, share, mitigate) to each of the risks in our risk portfolio• Integrate controls with responses
E.R.M.
GOOD WILL + TRUST
PEOPLEKNOW HOW + EXPERIENCE + MOTIVATION + COMMUNICATION + DECISION
CAPITAL + I.T.
INSTEAD OF CONCLUSION AT THE BEGINING
TRUST RE UWR SUMMARY y 2011
TREATY CAPACITIES Non-Marine: US$7,500,000
Marine: US$3,750,000
FACULTATIVE CAPACITIES
Energy Onshore: US$40 mio on PML
Energy Offshore: US$40 mio on PML
Property: US$30 mio on PML
Engineering: US$21 mio on PML
Liability: US$5 mio per occurrence
Marine Hull: US$8,750,000
Marine Cargo: US$8,750,000
TRUST RE CONTACTS
TRUST RE, BAHRAIN
Jalal TabajaRegional Manager Underwriter - Marine & Energy
Trust Tower, Building 125 Road 1702, Diplomatic Area 317P.O. Box 10002Manama, Kingdom of Bahrain
T+: (+973) 17 517 192 F+: (+973) 17 531 586
M+: (+973) 36 899 855
TRUST RE, BAHRAIN
Emir ErgunerDeputy Regional ManagerDeputy Underwriter - Treaty
Trust Tower, Building 125 Road 1702, Diplomatic Area 317P.O. Box 10002Manama, Kingdom of Bahrain
T+: (+973) 17 517 171, Ext. 1212
F+: (+973) 17 531 586
M+: (+973) 36 899 897
TRUST RE, CYPRUS
Sinisa LovrincevicHead of Business Development
Ariadne House, 4th Floor, 33328th October StreetP.O. Box 58024, CY 3730Limassol, Cyprus
T+: (+357) 25 582 329
F+: (+357) 25 591 074
M+: (+357) 99 722 665
Thank You for Attention!
TRUST RE RATING
A- (Excellent) by A.M. Best
BBB+ / Stable / by S&P
www.trustgroup.net