Expect as much from us as your community expects from you

1-800-353-8829 sales@blackmountainsoftware.com

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UBO 04‐09

BDS Processing Interface  Black Mountain has teamed up with Billing Document Specialists (BDS) to bring you a simple Utility Billing interface option that makes it easy to take full advantage of BDS solutions:   • Statement Processing 

▪ Print and Mail Services ▪ NCOA address Correction 

• Online Payments ▪ Express Payments ▪ Recurring Payments ▪ E Statements ▪ Over the counter Credit Card Payments 

• IVR ‐ Interactive Voice Response offers both in‐bound and out‐bound calls ▪ VPS – Voice Payment System (in‐bound)  ▪ CCM – Call Campaign Manager (out‐bound) ▪ SRS – Shutoff Reminder System (out‐bound) 

• Lockbox Service • Remote Deposit • Bill Bank Pay  To get set up, talk to BDS and select the solutions you need, then purchase the BDS Processing Interface from Black Mountain.  Once installed, payment transactions and customer account information are passed between Black Mountain Software and BDS, completely eliminating manual entry.    Billing Document Specialists’ services can save you time (and of course money) and may help improve cash flow by giving customers different ways to pay their bill.  The interface eliminates manual receipting work that would be necessary with non‐integrated payment systems.  Payment import to UB is processed once a day while export depends on the BDS service being used.  There is a one time purchase and an annual fee for the Black Mountain BDS Processing Interface. BDS fees apply to BDS services. Take a look at the services BDS offers that are described on the following pages and on their web site: http://www.billingdoc.com/ .   Get more details and pricing by contacting: Pat Azbill, pat@valli.com , 1‐800‐627‐3283 ext 131.   

STATEMENT PROCESSING

The BDS Web based system offers you security and peace of mind. The moment you transfer your data via our secure site to entry into the mail stream all data and information is treated as highly confidential. The BDS Admin Web Site allows you to transfer, view samples and approve all files that you have in-process. You can customize your statements, merge like addresses into one envelope, view production totals and post electronic statements.

ONLINE PAYMENTS

Offer your customers the option of paying their bill online or over-the-counter through our convenient and customizable payment systems. 1. Express Payments - A one-time express payment without registering with a Username & password. 2. Recurring Payments - Setup automated recurring payments and designate the day of the month for the payment to be processed. 3. View Statements & Payment History - Register to view current & past statements along with payment history. 4. Over-the-Counter Payments - Enable your office staff to process electronic payments received OTC or in the mail. *Funds are deposited automatically into your bank account, within 24-48 hours. An import file is also generated to update your accounting system. We also offer 3 different merchant solutions to match your business: 1. Revenue Neutral (Who qualifies? Any government agency) Through the assessment of a small convenience fee charged to the customer, you are able to collect 100% of the revenue due. 2. Utility Rate (Who qualifies? Companies who provide Electric, Gas, Water, or Sanitary Services) Special Visa/MasterCard program designed to lower credit card fees for Utility companies. 3. Pass-Through account (Who qualifies? Everyone) Offers the most fair and equitable way to be charged processing fees.

IVR PHONE PAYMENTS

Allow customers with a touch-tone phone to pay their bill with a credit/debit card, 24/7, without an agent. BENEFITS: • Convenience for your customers to pay bills and review balances anywhere, anytime. • Hosted service enables rapid deployment, eliminating the need to make large capital investments. • Greater scalability eliminates on-hold times. • Import file to post phone payments into current software system. • Eliminates the security risk of customer service reps handling credit card information. • PCI-compliant data security. We also offer you the ability to send outgoing notifications to your customers. Need to remind customers their account is past due? Need to notify customers of an upcoming event? Using the outgoing notification system, now you can. Ask us how.

LOCKBOX SERVICE

At BDS we provide the same services that a bank lockbox service would provide you and more! Not only do we open the mail, scan both sides of the check and stub, make the deposits into your bank account each night, but we also validate the data, create a compatible report and electronic file that will post into your accounting software to update your receivables. Check images and stubs are available 24-7 through our secure website to view or print at anytime.

REMOTE DEPOSIT

We provide the ability to capture check images and stubs, credit customer payments, archive the data, update the accounting system and electronically batch and deposit all checks. Our automated, image-based solution eliminates manual steps and potential errors from the process. Payment types: Single Payments: Full/partial payments consisting of a single document and a single check. Multiple Payments: Full/partial payments consisting of a single document and multiple checks, or multiple documents and a single check. Checks Only: The check is not accompanied by a scannable document or stub.

WEB DESIGN

Valli Information Systems is dedicated to enhancing your business in any way we can. This includes working with you to create a fantastic website that reflects positively on your business, and is sure to entice return visits from viewers. Contact us today for information on how we can take your current site from bland to amazing, or create a phenomenal website for you from scratch