Bdpc Powerpoint 3 22 10 S
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BURKHEAD-DEVANE LABEL SPECIALISTS
• Founded in 1924• Centrally located just off I-95 in Fayetteville, NC
BURKHEAD-DEVANE LABEL SPECIALISTS
• ISO 9001:2008• Nationally Certified Woman-Owned Minority Supplier• cGMP compliant to Pharma Standards
BURKHEAD-DEVANE LABEL SPECIALISTS BUSINESS FOCUS - PHARMA
0102030405060708090
100
2004 2005 2006 2007 2008 2009
Pharma
Other
• All labels are converted in compliance with pharmaceutical SOP’s• Healthcare customers comprise 95% of current business
REJECTION TRENDING
• Implementation of ISO 9001:2000 in 2006 provided a direct positive impact
improving the consistent quality of our product
BURKHEADEVANE
Inc. Label Specialists
DELIVERY ANALYSIS
• 100% on-time delivery since May 2007 in conjunction with ISO
Management Review meetings
BURKHEADEVANE
Inc. Label Specialists
BURKHEADEVANE
Inc. Label Specialists
BURKHEADEVANE
Inc. Label Specialists
Burkhead-DeVane’s Recent Evolution
Burkhead-DeVane welcomed the 21st century by winning 5 pharmaceutical related awards
An initiative was implemented to expand the North Carolina healthcare client base and focus on pharmaceutical label opportunities nationwide
Pharmaceutical sales staff was expanded
2002-2005 a healthcare customer base was established in the targeted area
2000-2009 over $1.2 million was spent on equipment to address healthcare labeling capacity and innovation
Burkhead-DeVane continues to be a debt free, privately-owned company
Financial costs analysis performed in 2004, 2006, and 2008
Burkhead-DeVane ISO 9001:2000 certified in 2006
National Minority Vendor certification through the Women’s Business Enterprise National Council (WBENC) in 2006
Equipment validated 2007-2008
Continued staff expansion and training in 2008
ISO 9001:2008 achieved in February 2009
Plant Renovation 2008-2009
Equipment Re-validation 2009
BURKHEADEVANE
Inc. Label Specialists
RENOVATED PRESS ROOM
BURKHEADEVANE
Inc. Label Specialists
RENOVATED CORRIDOR TO QUALITY DEPARTMENT
BURKHEADEVANE
Inc. Label Specialists
RENOVATED QUALITY DEPARTMENT
BURKHEADEVANE
Inc. Label Specialists
SECURED HOLDING AREA
BURKHEADEVANE
Inc. Label Specialists
RENOVATED TRAINING AND SALES SUITE
BURKHEADEVANE
Inc. Label Specialists
Burkhead-DeVane Label Specialists
Process Flow Chart
Administration
order received and confirmed back to customer specified material and tooling ordered
Art Department
proof generated & approval obtained from customer printing plates created/approved/issued
or plates issued for repeat items
Manufacturing
press scheduled material, inks, tooling delivered to press
press sheet and specified tests prepared by press operator for approval quality approval obtained from quality manager using vision equipment
labels run on press printed labels secured in locked cabinet pending inspection
Inspection
inspection template created by inspector template approved by quality manager
labels inspected on vision system equipment sequential numbering applied if specified labels packed per customer specifications
Shipping
labels warehoused in secured area awaiting ship date final review and approval of each job by a manager prior to shipping
jobs are shipped per customer specifications
BURKHEAD-DEVANE PREPRESS DEPARTMENT
• Proofs are available in electronic or hard copy formats• FTP website implementation available upon request
• Plates are made in-house of cyrel and item numbers are embedded into each cyrel plate• Plates are identified and filed by company name and item number• Plates are secured in a locked temperature controlled storage area• Offsite secured storage of original art is maintained and updated monthly• Plates, negatives, and job history jackets are obsoleted or destroyed per customer instructions
BURKHEADEVANE
Inc. Label Specialists
BURKHEAD-DEVANE PREPRESS DEPARTMENT
• First In First Out Inventory system- stock segregation by material and date• Environmentally controlled• Humidity monitored• Pest control implemented• Just In Time material – Fasson Distribution Center located 2 hours away• Locked quarantine area• Preferred supplier base monitored with long- standing supplier relationships• Burkhead-DeVane employs 1% net 10 payment terms with suppliers
BURKHEADEVANE
Inc. Label Specialists
BURKHEAD-DEVANE WAREHOUSE
FLEXOGRAPHIC PRINTING
• Cost effective• High quality images
•4 color process•Graduated screening•Excellent bar-code readability•Crisp vignettes
• Skilled Operators • Technology expanding
• Capabilities• Print on film or paper materials• ECL’s – extended copy labels• Peel-away labels• Coupons and piggyback marketing labels• Print both sides of web – face sheet and adhesive side• +/- .005” registration for specialized constructions
BURKHEADEVANE
Inc. Label Specialists
VISION SYSTEM APPROVAL REQUIRED PRIOR TO PRESS RUN
• Printed press sheet is electronically compared to the customer approved PDF image on the Eye-C Proofiler vision equipment by quality manager• Eye-C Proofiler purchased 06/2004, upgraded 12/2009
BURKHEADEVANE
Inc. Label Specialists
STRATIX XAMINER ELITE 500 BAR CODE READER
• Purchased 10/2003• Calibrated as per specifications• ISO and ANSI grading systems ISO level 2 or ANSI level B- minimum acceptable• Verification of horizontal symbologies
BURKHEADEVANE
Inc. Label Specialists
DATAMATRIX 2D BARCODE VERIFIER
• ISO and ANSI grading systems
ISO level 2 or ANSI level B – minimum acceptable• Purchased 05/2008• Verification of 2 dimensional symbologies
BURKHEADEVANE
Inc. Label Specialists
SUTHERLAND INK RUB TEST
• Dry rub test consists of 50 strokes back and forth across the press sheet with a 4 pound weight per ASTM D-5264 Standard.•Scuff test assures print integrity through the use of appropriately cured inks and varnishes
BURKHEADEVANE
Inc. Label Specialists
X-RITE COLOR SPECTRODENSITOMETER
• Provides objective reading of PMS printed ink color to conform to customer specifications• Purchased 04/2005• Calibrated as per specifications
BURKHEADEVANE
Inc. Label Specialists
PRESS DEPARTMENT
• 6 presses, 7” to 13” web widths with clearly defined and labeled work areas• Camera monitoring systems• Adjustable anvils and load cell pressure gauges to ensure accurate die cutting
BURKHEADEVANE
Inc. Label Specialists
SECURED AND CODED LABELS AWAITING INSPECTION
• Each job is placed in an empty cabinet and secured until scheduled for inspection• Manager secures the cabinet and signs a line clearance• Job is coded according to pending requirements
BURKHEADEVANE
Inc. Label Specialists
BURKHEAD-DEVANE INSPECTION DEPARTMENT
• 4 KOR rewinders purchased 2004-2009• AVT and Menzel vision system equipment - calibrated weekly – purchased 2004-2009• Accommodates ½” to 13” web widths
BURKHEADEVANE
Inc. Label Specialists
• Operators create an inspection template which Quality Manager approves against the customer approved PDF proof• Electronic detection stops and reverses the web if an error is detected for trained operator to review and remove defective material• Web is electronically re-inspected following all error indications• Web is slit into individual finished rolls
BURKHEADEVANE
Inc. Label Specialists
100% VISION SYSTEM INSPECTION
SEQUENTIAL NUMBERING AVAILABLE
• Alpha-numeric sequential numbering for inventory control is available• Weekly equipment calibration• Certified authentication reports available
BURKHEADEVANE
Inc. Label Specialists
BURKHEAD-DEVANE SHIPPING
• Packaging and shipping is in compliance with customer specifications• Completed labels are held in a secured area awaiting ship date• Vendor managed inventory is available
BURKHEADEVANE
Inc. Label Specialists
BURKHEAD-DEVANE CUSTOMER FEED-BACK
We asked our Customers in a recent Customer Survey:
Are there any areas where you feel we have met or exceeded your expectations of Quality, Delivery or Service recently?
“They Said . . .”
•“Delivery of emergency labels – the willingness to hand deliver.”• “Exceeded expectations in quoting time and delivery.”•“Always reacts quickly with quotes and expedited orders. Rush orders are always • turned around quickly (usually within 1-2 days) despite standard 2 week lead • time.”•“Customer service is outstanding.”•“Yes, excellent in terms of reviewing specs, identifying issues before they arise.”•“Burkhead-DeVane is prompt to address any potential quality issues. Very • accommodating if a quick delivery is required.”•“Any order we place is always treated with a very high level of professionalism and • service.”
BURKHEADEVANE
Inc. Label Specialists
BURKHEAD-DEVANE NEW INITIATIVES
• Management Information System implemented in 2010• FTP website implementation available as needed by customers• Unique bar-coding available as needed by customers
BURKHEADEVANE
Inc. Label Specialists
Please take this time to ask any questions you may have.
Contact Information: Burkhead-DeVane Label Specialists, Inc. 407 Cumberland Street Fayetteville, NC 28301 PH: (800)633-2450 FX: (910)483-4754 Toni Lipscomb Sales Manager (910)273-5297 - cell [email protected]
Davis Deal Sales Representative (910)322-6434 - cell [email protected]
or
Boo DeVane (910) 261-1638 - cell Vice-President / Owner [email protected]
BURKHEAD-DEVANE LABEL SPECIALISTS