BCSD v1.1.2.1 Release Notes v1.01

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EMC Global ServicesTechnology Implementation Services

E

Version 1.1.2.1

Release Notesv1.01

Date: December 7, 2009


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Business Continuity Solution Designer

E M C G S / T I S P 2/13n

Copyright 2007, 2009 EMC Corporation. All rights reserved.

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TOTHE INFORMATION IN THIS PUBLICATION, AND SPECIFI CALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR F ITNESS FOR A PARTICULAR PURPOSE.

Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.EMC2, EMC, EMC ControlCenter, AlphaStor, ApplicationXtender, Captiva, Catalog Solution, Celerra, CentraStar, CLARalert, CLARiiON, ClientPak, Connectrix, Co-StandbyServer, Dantz, Direct Matrix Architecture, DiskXtender, DiskXtender 2000, Documentum, EmailXaminer, EmailXtender, EmailXtract, eRoom, FLARE,HighRoad, Input Accel, Navisphere, NetWorker, nLayers, OpenScale, Powerlink, PowerPath, Rainfinity, RepliStor, ResourcePak, Retrospect, Smarts,SnapShotServer, SnapView/IP, SRDF, Symmetrix, TimeFinder, VisualSAN, VSAM-Assist, WebXtender, where information lives, Xtender, and Xtender Solutions areregistered trademarks and EMC Developers Program, EMC OnCourse, EMC Proven, EMC Snap, EMC Storage Administrator, Acartus, Access Logix, ArchiveXtender,Authentic Problems, Automated Resource Manager, AutoStart, AutoSwap, AVALONidm, C-Clip, Celerra Replicator, Centera, CLARevent, Codebook CorrelationTechnology, Common Information Model, CopyCross, CopyPoint, DatabaseXtender, Direct Matrix, EDM, E-Lab, Enginuity, FarPoint, Global File Virtualization,Graphic Visualization, InfoMover, Infoscape, Invista, Max Retriever, MediaStor, MirrorView, NetWin, OnAlert, PowerSnap, RepliCare, SafeLine, SAN Advisor, SANCopy, SAN Manager, SDMS, SnapImage, SnapSure, SnapView, StorageScope, SupportMate, SymmAPI, SymmEnabler, Symmetrix DMX, UltraPoint, UltraScale,Viewlets, and VisualSRM are trademarks of EMC Corporation.

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All other trademarks used herein are the property of their respective owners.

This product includes software developed by The Apache Software Foundationhttp://www.apache.org

This product includes software developed by Microsoft Corporationhttp://www.microsoft.com

This product includes software developed by SUN Microsystemshttp://www.java.com

This product includes software developed by Mark Jameshttp://www.famfamfam.com
http://www.apache.org/http://www.apache.org/http://www.apache.org/http://www.microsoft.com/http://www.microsoft.com/http://www.microsoft.com/http://www.java.com/http://www.java.com/http://www.java.com/http://www.famfamfam.com/http://www.famfamfam.com/http://www.famfamfam.com/http://www.famfamfam.com/http://www.java.com/http://www.microsoft.com/http://www.apache.org/


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TABLE OF CONTENTS

Table of Contents........................................................................................................................................... 3Document Control .......................................................................................................................................... 5

Contributors...............................................................................................................................................................................5 Build Status ...............................................................................................................................................................................5Code Releases ...........................................................................................................................................................................5References .................................................................................................................................................................................5

1 Product Description ................................................................................................................................ 61.1 Supported Products ..................................................................................................................................................... 6

1.1.1 Symmetrix ............................................................................................................................................................ 61.1.2 RecoverPoint ........................................................................................................................................................ 6

1.2 Supported Data Import................................................................................................................................................. 71.3 EMC Training for Business Continuity Solution Designer ............................................................................................. 7

2 System Requirements ............................................................................................................................. 83 Fixed in This Release............................................................................................................................... 9

3.1 AIX parser assumes wrong break for change in timestamps and ignores timestamps in file (BCSD-854) .................... 9 3.2 Remove CRR/CDP Required Protection Window maximum (BCSD-871) ........................................................................ 9 3.3 [2014059] BCSD does not find a license on the F: drive (BCSD-876) ............................................................................ 93.4 [2006343] Enhance HP-UX sar parser to ignore incomplete statistic blocks (BCSD-885) ............................................. 93.5 RecoverPoint journal sizing for snapshots (BCSD-882, BCSD-883) .............................................................................. 9

4 Known Problems & Limitations .............................................................................................................. 104.1 General........................................................................................................................................................................ 10

4.1.1

Help Buttons are not functional ......................................................................................................................... 10

4.1.2 Customer Alias must be unique and not a duplicate ......................................................................................... 104.2 SRDF Assets ................................................................................................................................................................ 10

4.2.1 Logical Relationship unused fields Special Feature and Target Local* .............................................................. 104.2.2 Replication Group unused Replication Flag ....................................................................................................... 104.2.3 Risk Rules for V-Max are incorrectly labeled DMX-5 ........................................................................................... 10

4.3 RecoverPoint Assets .................................................................................................................................................... 104.3.1 Logical Relationship Advanced Options arent enabled on create ..................................................................... 10


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4.4 Reporting..................................................................................................................................................................... 104.4.1 Some Report Tags are not working..................................................................................................................... 10

Appendix A TROUBLESHOOTING and SUPPORT ............................................................................................ 11A.1 Installation Errors ............................................................................................................................................................... 11A.2 Help menu option to Send Support Request ..................................................................................................................... 11A.3 Requested Support Information ........................................................................................................................................ 12

Appendix B Feature Enhancements and feedback .........................................................................................13


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DOCUMENT CONTROL

Contributors

Role Name

Author(s) Mike Lawrence

Build Status

Version Date of issue Author Reason

1.00 18-Nov-2009 Mike Lawrence Final

1.01 07-Dec-2009 Mike Lawrence Updated for 1.1.2.1

Code Releases

Version Date of issue Author Previous Version

1.1.2.1 08-Dec-2009 Ian Roche 1.1.1, 1.1.1.1, 1.1.2

References

Document title

GS Tools SQL Installation Guide

SQL Express Troubleshooting FAQ

BCSD Installation Guide

CSD Getting Started Guide

BCSD FAQ

EMC Modeling Tools Data Collection Guide


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1 PRODUCT DESCRIPTION

EMCs Business Continuity Solution Designer (BCSD) is an application specifically designed for EMC GlobalServices personnel whose purpose is to analyze and design new and existing environments for remotereplication. By automating the design and sizing tasks, BCSD will significantly reduce the time taken on Pre-Sales Qualifiers.

BCSD has been driven and conceived based on both GS field requests and EMCs existing remote replicationsizing tool, ET. BCSD is a new application based on Java and utilizes Microsoft SQL Server database technologiesand has been specifically designed to create and manage configurations, import performance data, then analyzeand model that data based on a user proposed configuration. Once modeled, the results are viewable either inthe GUI or by generating reports.

BCSD was created to enable additional features and functionality beyond what ET is capable of, including the fullautomation of Business Continuity Pre-Sales Qualifiers. Current features supported are both source and targetconfigurations, topology drawings, what-if-scenarios, creation of charts and reports without Microsoft Office (MS

Word required for viewing reports) and network overheads based on the customers unique networkconfiguration. A major additional feature is the capability to conduct an automated risk assessment of theproposed solution similar to the SVC qualification process. The Risk Assessment is intended to give accountteams immediate feedback regarding their proposed solution rather than waiting for a review by the SVC BC.

All proposed SRDF/A and RecoverPoint solutions are still required to be submitted to the SVC for trackingpurposes and any solution with a high risk will require further review by the SVC. Both the Solution Advisory andthe Risk Assessment are required documents by the SVC.1.1 Supported Products

1.1.1 Symmetrix

Model Families Models MicrocodeDMX-1 DMX1000, DMX2000, DMX3000 5671

DMX-2 DMX1000, DMX2000, DMX3000 5671

DMX-3 DMX950, DMX1500, DMX2500, DMX3500, DMX4500 5771, 5772, 5773

DMX-4 DMX950, DMX1500, DMX2500, DMX3500, DMX4500 5772, 5773

V-Max V-Max1, V-Max2, V-Max3, V-Max4, V-Max5, V-Max6, V-Max7, V-Max8, V-Max SE 5874

Replication ProductsSRDF/A

SRDF/S

1.1.2 RecoverPoint

Generation VersionGen 3 3.1, 3.2, 3.2.1, 3.2.2

Gen 4 3.2.1, 3.2.2

Replication ProductsRecoverPoint CDP

RecoverPoint CRR

RecoverPoint CLR


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Replication ProductsRecoverPoint/SE CDP

RecoverPoint/SE CRR

RecoverPoint/SE CLR

1.2 Supported Data Import

Performance DataAIX iostat

Symmetrix BTP

HP-UX sar

iSeries WRKDSKSTATS

Linux iostat

Mainframe Assembler Kit v2

NAR CSV (raw NAR data is not supported)

Simulated (Workload Generator)

Solaris iostat

Windows Perfmon CSV (raw BLG data is not supported)

Data Collection instructions are the same for BCSD and ET, and can be found in the EMC Modeling ToolsData Collection Guide.

1.3 EMC Training for Business Continuity Solution Designer

There are two eLearning BCSD courses available from EMC Education Services and Development athttp://education.emc.com/, one for SRDF and one for RecoverPoint. You can find them by searching thecatalog for BCSD.

A recommended course for Business Continuity is the instructor led Symmetrix Business Continuity Designcourse which has been re-written to include BCSD instead of ET.
http://education.emc.com/http://education.emc.com/http://education.emc.com/


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2 SYSTEM REQUIREMENTS

Minimum Requirements1.2 GHz CPU

1 GB Memory

400 MB Hard disk space (assuming SQL is already installed)

Display 1024x768 Resolution

Windows XP SP2 or SP3 1

Microsoft Word 2003 or 2007 (for viewing reports)

Microsoft .NET Framework v2.0

Microsoft Outlook 2003 or 2007 (for Email home)

Recommended Requirements2.0 GHz CPU

2 GB Memory

800 MB Hard disk space (assuming SQL is already installed)

Display 1024x768 Resolution

Windows XP SP2 or SP3

Microsoft Word 2003 or 2007 (for viewing reports)

Microsoft .NET Framework v2.0

Microsoft Outlook 2003 or 2007 (for Email home)

1 Installation on Windows 2000 should function correctly, but it is not officially tested. This product is not officially supportedon Windows 2000 or Windows VISTA and will only be supported on a best effort basis.


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3 FIXED IN THIS RELEASE

3.1 AIX parser assumes wrong break for change in timestamps and ignores timestamps in file (BCSD-854)

The HP-UX parser will now ignore incomplete statistic blocks and corrupt records.

3.2 Remove CRR/CDP Required Protection Window maximum (BCSD-871)

Removed maximum from the CRR and CDP Required Protection Window.

3.3 [2014059] BCSD does not find a license on the F: drive (BCSD-876)

The license is no longer required to be on the c: drive.

3.4 [2006343] Enhance HP-UX sar parser to ignore incomplete statistic blocks (BCSD-885)

The HP-UX parser will now ignore incomplete statistic blocks and corrupt records.

3.5 RecoverPoint journal sizing for snapshots (BCSD-882, BCSD-883)

Fixes and enhancements were made to the RecoverPoint journal sizing when using snapshots.

Issue # Function Description

BCSD-854 Data_Capture AIX parser assumes wrong break for change in timestamps and ignores timestamps in file

Bcsd-871 GUI Remove CRR/CDP Required Protection Window maximum

BCSD-875 Risk Analysis RecoverPoint growth risk rule issue

BCSD-876 Licensing [2014059] BCSD does not find a license on the F: drive

BCSD-877 Modeling [2244097,2007245] No Array or LR RA Charts for SRDF/S project

BCSD-880 GUI [2015358,2011930] Unable to map with an include list in 1.1.2

BCSD-881 Reports Update RecoverPoint Risk Assessment report template

BCSD-882 Modeling RecoverPoint journal sizing problems with snapshots

BCSD-883 Modeling RecoverPoint journal sizing updates

BCSD-884 Data_Capture [2248997] GMT offset applied incorrectly while loading data

BCSD-885 Modeling [2006343] Enhance HP-UX sar parser to ignore incomplete statistic blocks


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E M C G S / T I S P 10/13n

4 KNOWN PROBLEMS & LIMITATIONS

4.1 General

4.1.1 Help Buttons are not functional

The Help buttons are placeholders for the future addition of context-sensitive help.

4.1.2 Customer Alias must be unique and not a duplicate

The Customer Alias is a key field within BCSD and so must be unique. If a duplicate Customer Alias isused, the error message is unclear but it must be unique and the duplicate can not be created.

4.2 SRDF Assets

4.2.1 Logical Relationship unused fields Special Feature and Target Local*

The Special Feature and Target Local Used, Type and Group fields are currently unused and will be

enabled in a future release.

4.2.2 Replication Group unused Replication Flag

The Replication Flag field when set to Local Target is currently unused and will be enabled in a futurerelease.

4.2.3 Risk Rules for V-Max are incorrectly labeled DMX-5

The Symmetrix V-Max models are incorrectly referenced as DMX-5 and will be corrected in a futurerelease.

4.3 RecoverPoint Assets

4.3.1 Logical Relationship Advanced Options arent enabled on create

The CDP and CRR Advanced Options buttons are not enabled when the Logical Relationship iscreated. The workaround is to edit the Logical Relationship after creation, then change the AdvancedOptions.

4.4 Reporting

4.4.1 Some Report Tags are not working

The following report tags have issues:

LR_Tgt_Array_RG - No substitution

Project.Proj_Growth_Rate - No substitution


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E M C G S / T I S P 11/13n

APPENDIX A TROUBLESHOOTING AND SUPPORT

There is no built-in Help in this version of BCSD. The product is designed for experienced EMC technical

resources.

Known issues are documented in the BCSD Release Notes and known workarounds or solutions are documentedin the BCSD FAQ. If you discover an issue not covered by one of these documents, log a support issue [email protected] be sure to include the below applicable required information.

A.1Installation Errors

The installer generates an error in the following cases:

Installing user has no admin rights

No SQL Server 2005 Installed (pre-requisite)

If the SQL Database BCSD_DB already exists and the database is not a N-1 version

The user specifies incorrect database parameters (server name, user, password)

The installer creates an install log in the Temp directory of the installation drive. Any errors are logged inthe file stderr.txt. Please include this file when reporting installation errors.

stderr.txt C:\temp\stderr.txt

Refer to the SQL Express Troubleshooting FAQ for known issues and troubleshooting steps associated withSQL Express and GS Tools applications.

A.2Help menu option to Send Support Request

Complete the Support Request email

1. For failed imports, attach a zipped copy of the file(s) that failed to import or a reference to the FTP sitewhere they have been uploaded. Optionally select specific files to include which are associated with theselected Load Tag(s).

2. For a report problem, please attach a zipped copy of the report file

3. For all problems, include a description of the problem you wish to resolve

4. The zip file contains a copy of BCSD.log and an exported copy of your project
mailto:[email protected]:[email protected]:[email protected]


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E M C G S / T I S P 12/13n

A.3Requested Support Information

Detailed description of the issue and the task attempted

Error messages (screenshots are okay, but use Alt-PrtScn to capture the message window only)

BCSD and Windows OS version

Licensing Issues

BCSD.license.txt C:\Documents and Settings\Windows User Id\ApplicationData\EMC\BCSD\BCSD.license.txt (accessible via the menu option Help | License Directory)

Importing Issues

Performance data type(s) and zipped copy of one of the problem files

BCSD.log C:\Program Files\EMC\GSTools\BCSD\BCSD.log

Report Issues

Microsoft Word version

BCSD.log C:\Program Files\EMC\GSTools\BCSD\BCSD.log Miscellaneous issues

Exported copy of the project (right-click the project name, then select Export Project)

BCSD.log C:\Program Files\EMC\GSTools\BCSD\BCSD.log

The more information you supply with the initial email, the quicker the resolution. If you donot send the above information, it will be requested before troubleshooting can proceed.

Note: Do not call EMC 1800 Technical Support for assistance with BCSD.


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E M C G S / T I S P 13/13n

APPENDIX B FEATURE ENHANCEMENTS AND FEEDBACK

Users can suggest feature enhancements for BCSD in the GS Tools Open/Pending Tools Enhancement Requests

database located in our eRoom.Feature requests will be evaluated and added to future releases as soon as possible.

http://ctseroom02.corp.emc.com/eRoom/tsfuncprac/TSTools/0_1112f

Users can offer feedback by [email protected].
http://ctseroom02.corp.emc.com/eRoom/tsfuncprac/TSTools/0_1112fhttp://ctseroom02.corp.emc.com/eRoom/tsfuncprac/TSTools/0_1112fmailto:[email protected]:[email protected]:[email protected]:[email protected]://ctseroom02.corp.emc.com/eRoom/tsfuncprac/TSTools/0_1112f

BCSD v1.1.2.1 Release Notes v1.01

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