Bc & Bs Teaching Plans

7/27/2019 Bc & Bs Teaching Plans

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Course Title: Business Communication & Behavioral Studies

Prepared by: Ishtiaq Ahmed Kolachi

SESSION 1 & 2

Title of the lesson The role of communication, the process of communication, and communication barriers.

Time Required 3 hours

Required Material Handout and Worksheets

Objectives The students will be able to know:

- the Importance of communication in general- the difference between business communication and daily life

communication - components of workplace communication -

Instructional Components - Get-to-know worksheet practice- The differences between business communication and daily life

communication are highlighted with the help of a handout and classroomdiscussion.

- The communication is discussed in detail..-

Independent Practice Students are asked to read the issue from The Business Communication

Handbook by Dwyer

Summary The entire lecture is summarized orally and the points learned are listed on thewhite board in the form of a summary.

Evaluation Students are evaluated in the form of some oral questions on the

communication.

Continuity No review will be needed as it will be the first class.



Course title: Business Communication & Behavioral Studies


SESSION 3 & 4

Title of the lesson Seven Cs in business communcation


Required Material Essentials of Business Communication by Guffey Worksheet HandoutMultimedia slides and video clips


- What seven Cs are - Their use at workplace - Problems to avoid with the technique -

Instructional Components - Discussion on the seven Cs with the help of a handout.- Slides showing examples of the seven Cs.- Clips reinforcing the use of the technique

Independent Practice Students are asked to read the issue from Chapter 1 of The Business

Communication Handbook by Dwyer

Summary The entire lecture will be summarized and the points learned will be listed on the

white board in the form of a summary.

Evaluation Students will be evaluated in the form of a worksheet on the process of

communication and the communication barriers.

Continuity The whole lesson will be recapped by reviewing the slide show.

Course Title: Business Communication & Behavioral Studies




SESSION 5 & 6

Title of the lesson Problem-solving strategies for successful communication and reflective listening


Required Material Writing, Speaking, Listening by Helen Wilkie Handout


- Types of successful communication - Problem-solving communication - Use of reflective listening

Instructional Components - Discussion on reflective listening with some extracts from Writing, Listening,Writing

- Audio clip for reflective listening practice- Case-study based handout for underpinning the problem-solving strategies-

Independent Practice Students are asked to read the issue from Writing, Speaking, Listening by Helen

Wilki

Summary The entire lecture will be summarized and the points learned will be listed on the

white board in the form of a summary.

Evaluation Students will be evaluated in a 10-minute Q/A session.

Continuity The whole lesson will be recapped by slides reviewing the points



SESSION 7 & 8



Title of the lesson Ethics, interpersonal communication, and irreversibility of communication


Required MaterialHandoutsWorksheet


- The practice of ethics through communication - The value of interpersonal communication as soft skills - The relationship of ethics and interpersonal communication for successful

communication

Instructional Components - Brainstorming with a case-study handout.

- Critical understanding on the issues with another handout- Worksheet for practicing the concepts-


Handbook by Dwyer

Summary The entire lecture will be summarized orally and the points learned will be listed

on the white board.

Evaluation Students will be evaluated in a 10-minute worksheet.

Continuity The whole lesson will be recapped by a tree-diagram reviewing the points.



SESSION 9 & 10



Title of the lesson Relational components models in interpersonal communication and content-

intent relationship


Required Material

Handout


- The existence of a content-intent relationship with a couple of examples onthe board

- With the help of a handout, how effectively models in interpersonalcommunication can be used at workplace

- How to practise in different situations

Instructional Components - Brainstorming with a case-study handout.

- Critical understanding on the issues with another handout- An assignment for evaluating the issue at any real workplace.


Handbook by Dwyer

Summary The entire lecture will be summarized orally and the points learned will be listed

on the white board.

Evaluation Students will be evaluated in a 10-minute Q/A session.




SESSION 13 & 14

Title of the lesson Internal communication


Required MaterialHandoutsWorksheet




- What internal communication is - memo and email writing - Writing in conjunction with the seven Cs and nonverbal communication.

Instructional Components - Brainstorming on internal communication

- Critical understanding on the issues with a handout- Worksheet for writing memos and emails

Independent Practice Students are asked to read the issue from A Handbook of Commercial

Correspondence by Ashley.

Summary The entire lecture will be summarized orally.

Evaluation Students will be evaluated in a 20-minute worksheet.




SESSION 15 & 16

Title of the lesson External communication


Required Material Multimedia slides HandoutsWorksheet


- Differentiate courtesies incorporated in external communication with the helpof Multimedia slides.

- Letters and email writing - The problems to avoid.

Instructional Components - Brainstorming with a case-study handout.- Critical understanding on the issues with slides



- Worksheet for practicing the concept-


Handbook by Dwyer

Summary The entire lecture will be summarized orally and the points learned will be shown

with a slide

Evaluation Students will be evaluated in a 10-minute classroom quiz.

Continuity The whole lesson will be recapped by a slide reviewing the points.



SESSION 17& 18

Title of the lesson Types of messages in written communication


Required Material Multimedia slides HandoutsQuiz sheet


- Strategies of deemphasising negativity of messages. - Ways of writing good messages- The importance of sequencing information

Instructional Components - Brainstorming with a case-study handout.- Critical understanding on the issues with slides- Practice with some cases.


Handbook by Dwyer


with a slide







SESSION 19 & 20

Title of the lesson Persuasive letter writing and short report writing


Required Material Multimedia slides HandoutWorksheet


- The use of the AIDA formula in persuasive writing - Types of persuasive writing - Types of short reports - Use of language in short reports

Instructional Components - Brainstorming with a case-study handout.- Critical understanding on the issues with slides- Worksheet for practising the concept


Handbook by Dwyer


with a slid







SESSION 21 & 22

Title of the lesson Agenda writing for a meeting


Required Material Multimedia slidesVideo clips Handouts


- The importance of meeting’s agenda - the process involved in making/writing agenda

Instructional Components - Brainstorming with a video case-study- Critical understanding on the issues with a handout- Worksheet for practising the concept, with a video clip

Independent Practice Students are asked to read the issue from Effective Meetings by Jeremy Comfort


with a slide

Evaluation Students will be evaluated in a 10-minute agenda making activity.






SESSION 23 & 24

Title of the lesson Meetings


Required Material Multimedia slides and audio clips HandoutsWorksheet


- The preparatory steps for a meeting- The challenges during a meeting - Post-meeting steps

Instructional Components - Brainstorming with a case-study activity.

- Critical understanding on the issues with slides, clips and a handout- Worksheet for holding a meeting in class.

Independent Practice Students are asked to read the issue from Effective Meetings by Jeremy Comfort


with a slide

Evaluation Students will be evaluated with an assignment .






SESSION 25 & 26

Title of the lesson Long report writing


Required Material Multimedia slidesHandoutsWorksheet


- The parts of a long report

-

The language used in the report - Formatting required for standardization

Instructional Components - Brainstorming with a role-play.- Critical understanding on the issues with slides and a handout- Worksheet for writing a proposal.-

Independent Practice Students are asked to read the issue from Essentials of Communication by

Guffey.


with a slide

Evaluation Students will be evaluated a 15-minute worksheet.






SESSION 27 & 28

Title of the lesson Plagiarism, referencing and formatting


Required Material Multimedia slidesHandouts


- How to avoid plagiarism

-

Types of referencing - Formatting reports

Instructional Components - Discussion on plagiarism with a handout.- Analysis of types of referencing and formatting with slides- Effectiveness of the techniques for standardization


Handbook by Dwyer


with a slide.

Evaluation Students will be evaluated with an assignment.


Bc & Bs Teaching Plans

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