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    STRATEGIC THINKING I)

    Prof.Dr.Dr.Dr.H.C. Constantin Bratianu

    Facul ty of B usiness Adm inis t rat ion

    Academy of Econom ic Studies

    Bu charest, Romania

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    My bus iness is

    th ink ing

    T.A. Edis on

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    KNOWLEDGE PARADOX

    We are living in a world which is infinitein time,space and complexity

    We need to understand this world for survival, and

    for a better life

    However, our mind is finitefrom biological andpsychological point of views

    How can we know and understand an infiniteworldwith a finitemind ?

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    THINKING MODEL

    We are using thinking modelswhich are cognitiveapproximations of complex real phenomena

    Thinking models are developed throughout our

    educationin family, school, church and society

    The more powerful these thinking models are, thebetter cognitive approximationswe can get

    The more powerful these thinking models are, thebetter decisionswe can make

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    KNOWLEDGE

    Rational

    Emotional

    Spiritual

    INTELLIGENCES

    Rational

    Emotional

    Spiritual

    HUMAN CAPITAL

    Rational

    Emotional

    Spiritual

    Structure

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    SK

    RK EK

    Spiritual

    Knowledge Field

    Rational

    Knowledge

    Field

    Emotional

    Knowledge Field

    Multifield Knowledge Model

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    Rational Knowledge

    It is the result of therational thinkingand of the

    consciousness process

    It is conceived in the

    Cartesian perspective

    It can be explicit and tacit,

    where tacit knowledge is

    the result of the

    internalization process

    Peter Drucker

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    Cogi to, ergo sum !

    R. Descart es

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    THE DYAD OF

    EXPLICIT-TACIT KNOWLEDGE

    Structure

    Explicit

    Knowledge

    Tacit Knowledge

    RationalMind

    Non-Rational

    Mind

    Knowledge

    Transfer Process

    Direct

    Experience

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    Explicit knowledg

    Tacit

    knowledge

    Emotions

    Values

    Beliefs

    Insights

    Images

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    Emotional Knowledge

    Emotional knowledge is a

    result of processing

    information coming from our

    sensory system.

    Emotional knowledge

    generates emotionsand

    feelings.

    Emotional knowledge is

    primarily unconscious.

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    AntonioDamasio

    Neuroscientist

    Descartes error

    Looking fo r Spinoza

    The feel ings of w hat

    happensSel f comes to m ind

    Emotional Knowledge

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    EMOTIONAL KNOWLEDGE

    Emotions are very powerful knowledge generators.

    Think of the masterpieces of Michelangelo, Da Vinci,

    Picasso, Mozart, Beethoven and others.

    Think of the great artists playing in theatres and

    movies.

    Think of unexpected events able to generates

    emotions.

    Think of the great leaders able to motivate especiallythrough emotions many people.

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    THE DYAD OF

    RATIONAL-EMOTIONAL KNOWLEDGE

    Strudcture

    Rational

    Knowledge

    Emotional

    Knowledge

    RationalMind

    Non-RationalMind

    Knowledge

    Transfer Process

    Direct

    Experience

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    Spiritual Knowledge

    Values= Deeply held ideas ofmembers about what is right orwrong, fair or unfair anythingthat has personal worth ormeaning

    We are living in a given culture,which is defined by a set offundamental values

    We learn these values througheducationin family, school,

    church and society

    Values constitute the referencesystem of our decisions

    Danah Zohar

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    To release the spir i t on e must accentuate the wo rk w ith

    meditat ions o f the heart and the soul.

    (M. Musasch iThe Book o f f ive r ings )

    Kamakura

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    CULTURAL VALUES IN USA

    Private property

    Competition and individualism

    Performance

    Time is the vital resource of any enterprise

    The American dream and the need of selffulfilment

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    CULTURAL VALUES IN JAPAN

    Japanese cultural values are quite opposite of theAmerican cultural values

    There is a strong emphasis on team work,

    cooperation, modesty and group referentialsystem

    There is a strong respect of seniority, academicrank and hierarchy

    There is a strong respect of traditions andunwritten behaviour rules

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    Coca-Cola Company

    Values: Leadership: The courage to shape a better future.

    Passion: Comm it ted in heart and m ind.

    Integrity: Be real. Accountability: If it is to be, its up to me.

    Collaboration: Leverage co l lect ive genius.

    Innovation: Seek, imagine, create, deligh t.

    Quality: What we do, we do wel l.

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    Cognitive knowledge

    Emotional knowledge

    Spiritual knowledge

    The triple

    Helix of

    Knowledge

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    Rational

    knowledge

    Emotional

    knowledgeSpiritual

    knowledge

    Knowledge Dynamics

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    Vision &

    Mission

    Spiritual knowledge

    Organizationalculture

    Emotional

    knowledge

    Decision making

    Rational

    knowledge

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    INTELLIGENCES

    Linguistic intelligence

    Logical-Mathematical Intelligence

    Naturalist intelligence

    Spatial intelligence

    Musical intelligence Bodily-Kinesthetic intelligence

    Interpersonal intelligence

    Intrapersonal intelligence

    Spiritual intelligence

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    COMMUNICATION

    In US culture, communication is based on key

    words and clear expression of ideas

    Communication id based on economic principles

    and less on literature principles and musical

    melody

    Precision is based more on the content of the

    message than on its grammar rules

    The language is direct and rational. There is no

    room for emotions and fuzzy interpretations

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    PATTERNS OF THINKING

    It works !

    Do it yourself !

    Modular thinking, and less integral thinking

    Trust nothing of what you listen to, and only half of

    what you see.

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    COMMUNICATION

    Communication is based on what it is NOT said Communication should be like a cover of the personal

    feelings and beliefs

    Messages should be fuzzy by their nature, giving full

    liberty for interpretation Silence is more precious than the spoken words

    Never put questions about personal feelings andthoughts, and never request a clear answer

    Sharing experience is more important than defining itin clear and direct way

    Tacit knowledge is more important than explicitknowledge

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    CULTURAL EXPERIENCE

    Cultural experience is fundamental in creating andusing tacit knowledge

    Experience relates directly to variety and not to time

    spent in a given activity

    Experience is the best teacher for understandingcultural values of different peoples

    Experience develops intuition and anticipation, and

    thus it is best for developing vision

    Experience contributes greatly in developinginterpersonal and intrapersonal intelligences

    Experience in another country helps you in a better

    understanding of your own cultural and social values