Bay Shore, NY • Santa Fe Springs, CA • Fairfield, OH Vol. 34 • Spring 2012 · starting May...

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Bay Shore, NY Santa Fe Springs, CA Fairfield, OH Vol. 34 • Spring 2012 Welcome Tony Muraco Duro Dyne continues to do what it does best - grow organically through new product introduction. We maintain one of the finest sales forces in the industry and pride ourselves with our marketing programs that get these new products to market. In an effort to effec- tively manage our operations to handle our growth, I felt that we needed a manager who would bring us a wealth of experience and knowledge in assisting us through these changes. I am very pleased to welcome Tony Muraco as Duro Dyne Corporation’s new Chief Operating Officer. As you will read below, Tony brings to Duro Dyne the experience that we were looking for, in order to have our operation run at top efficiency while maintaining our posture as the leader in customer service in the HVAC market. Please join me in welcoming Tony to the Duro Dyne family. Hi, I am Tony Muraco, the Chief Operating Officer at Duro Dyne. In the way of background, I started my career in Operations and was fortunate enough to have worked for companies that provided me with various opportunities and experiences preparing me for the positions I have held prior to coming to Duro Dyne. My most recent positions included; VP/GM, President & COO, and most recently as CEO of a commercial window and door manufac- turing company on Long Island, NY. It was during those assigments that I was responsible for all func- tions of the company, as well as the companies’ Profit & Loss statement and improvements within each function. It is my belief that those experiences will be helpful to me in executing my responsibili- ties here. I am a "realistic optimist" and am bullish on Duro Dyne's future. With the products and the talent we have in the company, we should be an unstoppable force in the market.We have the best Value Proposition in the industry which starts with quality products and includes innovative engineering, excellent customer support, a Five Star program, an operations group dedicated to excellence and superior supporting functions within Duro Dyne. This is what makes us highly distinctive from our competition and this is the value that is vital for our customers to be aware of. I have been here for three months and I am still amazed at the length of service so many of you have within the company. It is great to know there is still a business in America where that can be done. It is a testament to our founder Milton Hinden, and now Randy Hinden and family, that such loyalty exists between the company and the individual. The amount of experience and product knowledge resident at Duro Dyne is also impressive. On the personal side, I am blessed to have a wonderful wife and two great sons. We have lived in a number of places: Massachusetts, New Hampshire, Maine and New York - NY being our definite favorite. We were boaters for the first 10 out of the 12 years we lived here, and there is noth- ing like the Long Island Sound and all it has to offer to a boat- ing family. Taking the boat to Montauk, NY or New York City was always a weekend well spent and full of fun.....but now, I am having a love affair with my Harley Davidson....yes, I know I don't look the type, but trust me, I don't ride in a suit and tie. I also enjoy teaching and currently teach a recurring four day business course for the Small Business Administration. On a final note, I am pleased and excited to be part of a company that has such a rich history and record of innovation and success. I know you all share my enthusiasm and commitment to Duro Dyne, continuing on the path that Milton Hinden set us on so many years ago. Please feel free to stop by or call me whenever you need to. It will always be my pleasure to see you. G G O O O O D D T T M M E E S S

Transcript of Bay Shore, NY • Santa Fe Springs, CA • Fairfield, OH Vol. 34 • Spring 2012 · starting May...

Page 1: Bay Shore, NY • Santa Fe Springs, CA • Fairfield, OH Vol. 34 • Spring 2012 · starting May 16, 2012. I will be taking up Business Administration and will graduate next year

Bay Shore, NY • Santa Fe Springs, CA • Fairfield, OH Vol. 34 • Spring 2012

Welcome Tony MuracoDuro Dyne continues to do what it does best - groworganically through new product introduction. Wemaintain one of the finest sales forces in the industryand pride ourselves with our marketing programs thatget these new products to market. In an effort to effec-tively manage our operations to handle our growth, Ifelt that we needed a manager who would bring us awealth of experience and knowledge in assisting usthrough these changes. I am very pleased to welcomeTony Muraco as Duro Dyne Corporation’s new ChiefOperating Officer. As you will read below, Tony brings toDuro Dyne the experience that we were looking for, inorder to have our operation run at topefficiency while maintaining ourposture as the leader in customer

service in theHVAC market.Please join me inwelcoming Tonyto the Duro Dynefamily.

Hi, I am Tony Muraco, the ChiefOperating Officer at Duro Dyne.In the way of background, Istarted my career in Operationsand was fortunate enough tohave worked for companies thatprovided me with variousopportunities and experiencespreparing me for the positions Ihave held prior to coming toDuro Dyne. My most recent positions included;VP/GM, President & COO, and most recently asCEO of a commercial window and door manufac-turing company on Long Island, NY. It was duringthose assigments that I was responsible for all func-tions of the company, as well as the companies’Profit & Loss statement and improvements withineach function. It is my belief that those experienceswill be helpful to me in executing my responsibili-ties here. I am a "realistic optimist" and am bullishon Duro Dyne's future. With the products and thetalent we have in the company, we should be anunstoppable force in the market. We have the bestValue Proposition in the industry which starts withquality products and includes innovative engineering,

excellent customer support, a Five Star program, anoperations group dedicated to excellence andsuperior supporting functions within Duro Dyne.This is what makes us highly distinctive from ourcompetition and this is the value that is vital for ourcustomers to be aware of.

I have been here for three months and I am stillamazed at the length of service so many of youhave within the company. It is great to know thereis still a business in America where that can bedone. It is a testament to our founder MiltonHinden, and now Randy Hinden and family, that

such loyalty exists between thecompany and the individual.The amount of experience andproduct knowledge resident atDuro Dyne is also impressive.

On the personal side, I amblessed to have a wonderfulwife and two great sons. Wehave lived in a number ofplaces: Massachusetts, NewHampshire, Maine and NewYork - NY being our definitefavorite. We were boaters forthe first 10 out of the 12 yearswe lived here, and there is noth-ing like the Long Island Soundand all it has to offer to a boat-ing family. Taking the boat toMontauk, NY or New York City

was always a weekend wellspent and full of fun.....but now, I am having a loveaffair with my Harley Davidson....yes, I know Idon't look the type, but trust me, I don't ride in asuit and tie. I also enjoy teaching and currentlyteach a recurring four day business course for theSmall Business Administration.

On a final note, I am pleased and excited to bepart of a company that has such a rich history andrecord of innovation and success. I know you allshare my enthusiasm and commitment to DuroDyne, continuing on the path that Milton Hindenset us on so many years ago.

Please feel free to stop by or call me wheneveryou need to. It will always be my pleasure to seeyou.

GGOOOODDTT MMEESS

Page 2: Bay Shore, NY • Santa Fe Springs, CA • Fairfield, OH Vol. 34 • Spring 2012 · starting May 16, 2012. I will be taking up Business Administration and will graduate next year

GGOOOODDTT MMEESS

For Our LuckyWinners This SpringCONGRATULATIONS! Thisspring's winners will receiveyour very own little vendingmachine. Our Sweet Solutionswill give you a lift in the office orhome when you fill it with gum,candies or whatever little treatyou look forward to. Anotheridea would be to give it to a childin your life - to help encourage savings while getting a snack.

So think of Duro Dyne everytime you enjoy a sweet solution.

Come Visit Duro Dyne:EXPO FRIO Y CALOR

June 7 - 9, 2012Santiago, Chile

Booth #A51

REFRIAMERICASJune 21 - 22, 2012Medellin, Colombia

Booth #12

Keep up with all upcoming Duro Dyne Trade Shows,Promotions and Give-Aways. Simply email your name to:

[email protected]

Duro Dyne’s PrideDuro Dyne prides itself on the caliber and longevityof its extraordinary personnel. Recently, we hadthe opportunity of adding to our first-rate staffand would like to introduce these fine individuals

to you here in Good Times:

Hi, I'm Tracy Morehouse. I wasraised in Brentwood, NY thenmoved to Canada and justreturned to NY in August 2011.Life has its challenges and I amvery lucky to have my friends andfamily helping me through.

Things I love to do are cook,read mysteries, play all sorts ofgames, go camping, and someday I

hope to see the world. I enjoy beingwith friends, walking along the beach, and justhaving a good time.

My friends would describe me as loyal, caring,and would rather laugh than cry. I hate con-frontation but step across my line and I will letyou know.

I started at Duro Dyne part time, temp employeeon Aug 22, 2011 and love it ever since.

My name is Yvonne Rodriguez. Ihave been with Duro Dyne sinceJune 2011. Here at Duro Dyne Iwork customer service in themorning and reception area inthe afternoons. I have been ableto work with a great team andleaders who have taken the timeto teach me and to help meenhance and better my skills.

I originally came from Brooklynand now live in Farmingville for the past 12years with my beautiful family. I have 5 children.My oldest is currently going for her LPN. My nextto the oldest is soon to start law school. The nextthree kids will be graduating all at the same timethis summer: one from high school, one from 5thgrade and my youngest from kindergarten. I havebeen married for 24 years to my amazing husbandWilliam. He has bought and sold cars for the past20 years and has his own towing business. In myspare time for the past 15 years I plan andcoordinate parties for all occasions.

We are soon to be first time Grandparents inSeptember to a baby girl. I also have to mentionthat I have been blessed with three best friendswho I grew up with since 1st grade and who arealso the Godparents to all my children. We love totravel and spend quality time with the family andmy best friends. My friends and family haveknown me to be a friendly, outgoing and mostlyhardworking person.

I am proud to announce that I will be attendingBriarcliff College at the Patchogue campus

Please call,mail or fax us to claim your prize.

THE WINNERS ARE:Tony Spencer Famous Supply Columbus, OH Tyler Crane Capital Supplies Inc Indianapolis, INScott Hoffman All State Insulation LLC York, PAPaul Rabbitt Furnace & Duct Sply Providence, RI Dick Hessler Ferguson Enterprises Inc Saint Cloud, MN Christin Cole Baker Distributing Co Salina, KS DJ Stringer Tallahassee Winair Co Tallahassee, FL Tony Sheppard North Star Sply Co Buffalo, NY Bobby De Soto Omni Duct Systems Co Anaheim, CAJeff Mead M & M Manufacturing Houston, TX Joe Vealey Sid Harvey S Charleston, WV

CANADA DIST.Claude Dompierre Refac/Wolseley Laval, Quebec

EMPLOYEE OF THE MONTHAinsley Smith Duro Dyne EAST Laurelton, NY

starting May 16, 2012. I will be taking up BusinessAdministration and will graduate next year August2012 with my associates. I plan to go for mybachelor’s degree. After all these years of raisingmy family I finally found some time to further myeducation so that I will be able to better my skillsand be more efficient at work and most of all toset a great example to all my children.

Adrienne Hicks was born and raised inAmityville, NY. She is the eldest childof 4, having 2 sisters and 1 brother.Adrienne is a single mother of 2 girlsnamed Mikayla D’Neice (age 11) andBria Renee (age 2). She currentlyresides in Central Islip and has a tonof family across Long Island and in theCarolinas. Her hobbies include goingto church, reading, writing, singing,songwriting, and acting. Her latest

venture is starring in a musical playentitled, “Revealed”.

Adrienne Hicks began her employment journeywith Duro Dyne on September 26th as theAccounts Payables Representative. She fit like aglove in the Accounting Department.Adrienne comes to Duro Dyne with a degree in

Business Administration with a specialty inAccounting and with a total of 10 years ofexperience in the Accounting field. She startedout working in Accounts Receivables, handlingcollections for a business college. Because of herability to multitask, Adrienne was given theopportunity to take on small Payroll and HumanResources functions on an as-needed basis.Shortly thereafter, she became the HumanResources/Payroll Coordinator. From there,Adrienne was given an undeniable opportunityworking in the field of Accounts Payables foranother college and as the go-getter that she is,she went for it and there she remained until thecompany was forced to downsize.Adrienne counts it a privilege and a joy to be on

board with her new Duro Dyne family.

Stephanie D'Angelo joined DuroDyne in April after previously

working at PublishersClearing House for 13 years.

Graduating with a B.S. degreein marketing from Long

Island University/ C.W. Post,throughout her years,

Stephanie has gained diverseexperience as a CustomerService Manager, Assistant

Project Manager and a Marketing Coordinator.

Currently residing in Bethpage, N.Y., she lovesspending time with family and friends and is aproud aunt to her two nephews Antonio and

This Spring’s GiveawayOur handy little ID folder isgreat for those days outjogging, walking or thetennis court. When youdon't want to carry abulky wallet, but need acredit card, some cashand your identification,grab your Duro Dyne IDholder. You can even leave it in

your gym bag and you'llalways have a place tostash important items as you run out the door.Duro Dyne gives you one less thing to worry about- with our compliments.

Dante. Some of her interests and favorite thingsto do include traveling, cooking, watchingmovies, jogging, going to the beach and, ofcourse… shopping!

Dina Chamberlain has been withDuro Dyne for four years. She gother start in the shipping depart-ment and has since joinedCustomer Service where she hasremained over the past year.

Dina is originally from Queens,moved to Long Island where shegraduated from Northport HighSchool. Dina earned a degree inElementary Education from C.W.Post and spent a few years teaching,before joining Duro Dyne.

In her free time she enjoys cooking (mostlyItalian food) and baking. Dina also loves spendingtime with her daughter, Coleen, who will be 7years old this July, and her 2 nieces and nephew.Some of her other interests include music, goingto concerts, shoe shopping and spending timewith friends.

Published by:DURO DYNE CORP:81 Spence Street

Bay Shore, NY 11706631-249-9000

www.durodyne.comMilton Hinden, Founder (1922-2000)

Randy Hinden, PublisherSusan De Simini, Editor-in-Chief

DURO DYNE WEST CORP:15005 Marquardt Ave.

Santa Fe Springs, CA 90670562-926-1774

DURO DYNE MIDWEST CORP:3825 Symmes RoadFairfield, OH 45011

513-870-6000

DURO DYNE CANADA CORP:5030 Francois-Cusson

Lachine, Quebec, Canada H8T 1B3514-422-9760