Basic Telephone Set Quick Reference - ITS Networking
Transcript of Basic Telephone Set Quick Reference - ITS Networking
Basic Telephone Set Quick Reference
CALL FORWARD PROGRAMMABLE To Forward All Calls to Another Number Without
Ringing Your Telephone Dial access code 96, hear special dial tone, dial 5-digit forwarding number, hear confirmation tone.
To Deactivate Dial access code 97, hear confirmation tone.
CALL HOLD To Hold Call
Press TAP, hear special dial tone, dial access code 99, hear confirmation tone.
ITS ITS Comm Customer Service (734) 763-2000
To Return to Held Call Hold down switch hook until telephone rings OR press TAP and dial access code 99.
CALL PARK To Park Call
Press TAP, hear special dial tone, dial access code 93, hear confirmation tone.
To Retrieve Call (from any phone in system) Dial access code 94, dial 5-digit number where Call Pwas initiated.
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CALL TRANSFER To Transfer Call
Press TAP, hear special dial tone, dial 5-digit transfer number.
If Answered Announce call, replace handset.
If Busy or No Answer Press TAP twice.
CONFERENCE: THREE-WAY To Add Third Party
Press TAP, hear special dial tone, dial number of third party.
If Third Party Answers Announce conference, press TAP.
If Busy or No Answer Press TAP twice.
CONSULTATION To Consult with Another Party
Press TAP, hear special dial tone, dial party to consult. If Busy or No Answer or to Return to Original Party
Press TAP twice. LAST NUMBER REDIAL (LNR) Listen for a dial tone on your telephone. Press twice. MESSAGE WAITING The message indicator is activated when a new voice
message is left in your mailbox and deactivated after you open all new messages.
If your indicator does not automatically deactivate, you can deactivate it manually by dialing access code 82.
NOTE: On some telephones the TAP key may be labeled FLASH or LINK.
RING AGAIN To Activate
Hear busy tone, press TAP, hear special dial tone, dial access code 95, hear confirmation tone, replace handset.
When Both Stations Are Free Hear Ring Again notification, lift handset, number is automatically dialed.
To Cancel Before hearing Ring Again notification, dial access code
95, hear confirmation tone.
OPTIONAL FEATURES OPTIONAL features are by request to ITS Comm Customer Service and may incur additional charges. SIMULTANEOUS RING (SimRing) To Manage SimRing
Lift handset and press 110 To Turn ON/OFF
Press 3 To Add a Number to List
Press 9+1+ten-digit number To Remove a Number from List
Press 9+1+ten digit number To Hear List Entries: Press 1 To Delete: Press 07 To Hear Instructions: Press 0
SPEED CALLING To Program Code
Dial access code 90 (for individual list number) or access code 91 (for group list number), hear special dial tone, dial one-digit code (for individual list number) or two-digit code (for group list number) assigned to number being stored, dial 5-digit number, press , hear confirmation tone.
To Use Dial then the one- or two-digit code assigned to the stored number, press .
To Delete Code Dial access code 90 (for individual list number) or access code 91 (for group list number), hear special dial tone, dial one- or two-digit code assigned to number being deleted, press , hear confirmation tone.
CALL PICKUP To Pick Up a Call in Group
Dial access code 98. CALL WAITING To Connect to a Waiting Call
Hear call waiting tone, press TAP. To Return to Original Party
Press TAP. GROUP INTERCOM To Activate
Press , dial two-digit intercom code assigned to station.