Basic Network Support Certification

Certified Basic Network Support

Professional

VS-1034

Certified Basic Network Support Professional

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Certified Basic Network Support Certified Basic Network Support Certified Basic Network Support Certified Basic Network Support

ProfessionalProfessionalProfessionalProfessional Certification CodeCertification CodeCertification CodeCertification Code VS-1034

Basic Network Support ProfessionalBasic Network Support ProfessionalBasic Network Support ProfessionalBasic Network Support Professional helps demonstrate an individual's overall

comprehension and expertise of supporting small and medium computer network. VSkills

Basic Network Support Professional Certification holders have more than a working

familiarity with networks, switches—they are technically skilled to take advantage of the

breadth of features efficiently and effectively.

Network support consists of day-to-day support of computer network and networking

devices like hub, switches, etc. Certification covers basics of a computer network,

networking media (wired and wireless), networking devices and configuration, management

and troubleshooting of switches.

It is in great demand in IT infrastructure companies, data centers, MNCs, Corporates and

Government organizations.

Why should one take this certification?Why should one take this certification?Why should one take this certification?Why should one take this certification?

This Course is intended for professionals and graduates wanting to excel in their chosen

areas. It is also well suited for those who are already working and would like to take

certification for further career progression.

Earning VSkills Basic Network Support Professional Certification can help candidate

differentiate in today's competitive job market, broaden their employment opportunities by

displaying their advanced skills, and result in higher earning potential. VSkills Basic

Network Support Professional Certification can also lead to increased job satisfaction.

Certified individuals have increased competence, productivity, and credibility with their

employers, co-workers, and clients.

For employers, the certification provides skill-verification tools that not only help assess a

person's skills in basic network support but also the ability to quickly complete on-the-job

tasks across multiple programs.

Who will benefit from taking this certification?Who will benefit from taking this certification?Who will benefit from taking this certification?Who will benefit from taking this certification?

The certification benefits hardware engineers and professionals, networking engineers and

professionals and students who want to present themselves as truly knowledgeable and

differentiate themselves in a competitive job market. It also helps hiring managers make

job placement decisions. Managers who hire candidates with a VSkills Basic Network

Support Professional Certification are helping minimize training costs.


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Test Details:Test Details:Test Details:Test Details:

• Duration:Duration:Duration:Duration: 60 minutes

• No. of questions:No. of questions:No. of questions:No. of questions: 50

• Maximum marks:Maximum marks:Maximum marks:Maximum marks: 50, Passing marks: 25 (50%); There is no negative marking in

this module.

Fee Structure:Fee Structure:Fee Structure:Fee Structure:

Rs. 4,000/- (Includes all taxes)

Companies that hireCompanies that hireCompanies that hireCompanies that hire Vskills Vskills Vskills Vskills Certified Certified Certified Certified Basic NetworBasic NetworBasic NetworBasic Network Support Professionalk Support Professionalk Support Professionalk Support Professional

Basic Network Support Professionals are in great demand. There are a lot of boutique

niche companies, specializing in Integration Services, who are constantly hiring

knowledgeable professionals. International job consultants also are constantly looking for

Basic Network Support Professional for overseas jobs. The skill is also greatly in demand

in government projects and companies.


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Table of Content

1111 Introduction to Networking Concepts Introduction to Networking Concepts Introduction to Networking Concepts Introduction to Networking Concepts 1.1 What is Networking

1.2 Advantages & Disadvantages

1.3 Network Characteristics

1.4 Network Models (Peer-to-Peer and Client-and-Server)

1.5 Network Types (LAN,WAN,MAN,PAN)

1.6 Network Topologies (Bus, Star, Ring)

1.7 Internet connection (DSL, Cable, Serial Link)

1.8 Network Media

2222 Networking Models Networking Models Networking Models Networking Models 2.1 History

2.2 Layered Network Model

2.3 Layering Concepts and Benefits

2.4 TCP/IP Protocol Architecture

2.5 RFC

2.6 Application, Transport, Internet and Network Access Layer

2.7 Devices at different layers

2.8 Data Encapsulation

2.9 The OSI Reference Model

2.10 OSI Layers and Their Functions

2.11 Comparing OSI and TCP/IP

3333 LANLANLANLAN 3.1 Ethernet History

3.2 Ethernet Types (10/100/1000 Base T,TX, SX/LX)

3.3 10BASE2 and 10BASE5

3.4 Repeaters

3.5 10BASE-T with Hubs

3.6 UTP Cabling, UTP Cables and RJ-45 Connectors

3.7 UTP Cabling Pin-outs

3.8 CSMA/CD

3.9 Using Switches and Their Advantages

3.10 Ethernet Data-Link Protocols and Frame

3.11 Wiring Ethernet Cables

3.12 Ethernet Addressing, Framing and Error Detection

3.13 LAN Types (Ethernet, Token Ring, FDDI)

4444 WAN WAN WAN WAN 4.1 WAN Basics (DCE,DTE, CSU/DSU, CPE, Demarc, DS0)

4.2 WAN Technologies (Leased Lines, Circuit & Packet Switching & Cell Relay)

4.3 HDLC (High Level Data link Control)

4.4 PPP (Point-to-Point Protocol)

4.5 Frame Relay


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4.6 ATM (Asynchronous Transfer Mode)

4.7 WAN Cabling Standards

4.8 Clock Rates, Synchronization, DCE, and DTE

4.9 OSI Layer for Point-to-Point WANs

5555 Internet Protocol Internet Protocol Internet Protocol Internet Protocol 5.1 Network Layer Functions

5.2 IP Packets

5.3 IP Routing

5.4 Routing Protocols

5.5 IP Addressing

5.6 A, B, and C Classes of Networks

5.7 IP Subnetting

5.8 Host & Router Routing

5.9 ARP, DNS, DHCP & Ping

6666 TCP/IP Transport LayerTCP/IP Transport LayerTCP/IP Transport LayerTCP/IP Transport Layer 6.1 Transport Layer Protocols: TCP and UDP

6.2 Transmission Control Protocol

6.3 Ports & Their Multiplexing

6.4 TCP Error Recovery, Flow Control and Data Segmentation

6.5 TCP Connection Establish and Terminate

6.6 UDP (User Datagram Protocol)

7777 Applications Applications Applications Applications 7.1 TCP/IP Applications, QoS Needs and Impact

7.2 The World Wide Web

7.3 HTTP (Hyper Text Transfer Protocol), HTTPS & SSL

7.4 Universal Resource Locators

7.5 FTP (File Transfer Protocol), Secured FTP

7.6 SMTP, POP3 & IMAP

7.7 Telnet

8888 Network Security Network Security Network Security Network Security 8.1 Sources and Types of Threats

8.2 Firewalls

8.3 Intrusion Detection and Prevention

8.4 Virtual Private Networks (VPN)

9999 LAN Switching LAN Switching LAN Switching LAN Switching 9.1 Ethernet LAN Media and Cable Lengths

9.2 Hubs, Bridges, and Switches

9.3 Forward and Filter Decision Switching

9.4 Learning MAC Addresses & Frames Flooding

9.5 Spanning Tree Protocol

9.6 Collision Domains and Broadcast Domains


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9.7 Virtual LANs (VLAN)

10101010 LAN Switches LAN Switches LAN Switches LAN Switches 10.1 Switches and LED Switch Status

10.2 Accessing the CLI & Password Security

10.3 User and Enable Modes

10.4 The debug and show Commands

10.5 Configuration Sub-modes and Contexts

10.6 Storing, Copying and Erasing Switch Configuration Files

10.7 Initial Configuration

11111111 Ethernet Switch ConfEthernet Switch ConfEthernet Switch ConfEthernet Switch Configuration iguration iguration iguration 11.1 Securing CLI

11.2 Console and vty Settings

11.3 logging synchronous and exec-timeout Commands

11.4 IP Address & Interfaces Configuring

11.5 Port Security

11.6 VLAN Configuration

11.7 Securing Unused Interfaces

12121212 Switch Troubleshooting Switch Troubleshooting Switch Troubleshooting Switch Troubleshooting 12.1 Cisco Discovery Protocol

12.2 Layer and Interface Status

12.3 Interface Speed and Duplex Issues

12.4 Analyzing the Forwarding Path

12.5 Port Security and Filtering

13131313 Wireless LANs Wireless LANs Wireless LANs Wireless LANs 13.1 Wireless LAN Basics

13.2 Wireless LAN Standards & Modes

13.3 Wireless Encoding and Nonoverlapping DSSS Channels

13.4 Wireless Interference, Coverage Area, Speed, and Capacity

13.5 Wireless Media Access (Layer 2)

13.6 Wireless LAN Security (WEP, WPA, IEEE 802.11i, WPA-2 SSID Cloaking and

MAC Filtering)

14141414 Operating Routers Operating Routers Operating Routers Operating Routers 14.1 Installing Routers & Router Interfaces

14.2 Router CLI & Difference with the Switch CLI

14.3 Interface Status Codes and IP Addresses

14.4 Bandwidth and Clock Rate on Serial Interfaces

14.5 Router Auxiliary (Aux) Port

14.6 Setup Mode, Upgrading and boot process of the IOS

14.7 Configuring the configuration register and the show version command


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15151515 Routing Protocol Concepts and Configuration Routing Protocol Concepts and Configuration Routing Protocol Concepts and Configuration Routing Protocol Concepts and Configuration 15.1 Connected and Static Routes

15.2 Default Routes and their configuration

15.3 Routing Protocol (IGP & EGP) & algorithms

15.4 Autosummarization and Manual Summarization, Classless and Classful Routing

Protocols and Convergence

15.5 Basic concepts, configuring and verifying RIP-2

15.6 Different metrics used and the show ip route command

15.7 Administrative Distance

15.8 Debug command and RIP

16161616 Troubleshooting IP RoTroubleshooting IP RoTroubleshooting IP RoTroubleshooting IP Routing uting uting uting 16.1 IP Addressing issues

16.2 Host networking commands of telnet, tracert, ipconfig, arp,netstat and nslookup

17171717 WAN Concepts WAN Concepts WAN Concepts WAN Concepts 17.1 WAN Technologies (PSTN, DSL & Cable)

17.2 PSTN and analog modems

17.3 Digital Subscriber Line types

17.4 Cable Internet

17.5 Asynchronous Transfer Mode (ATM)

17.6 Packet and circuit switching

17.7 NAT and PAT

18181818 WAN Configuration WAN Configuration WAN Configuration WAN Configuration 18.1 Configuring Point-to-Point WANs, HDLC and PPP

18.2 Internet Access Router: Configuration Steps

18.3 Step & configure IP Connectivity, DHCP and PAT


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Course OutlineCourse OutlineCourse OutlineCourse Outline

1111 Introduction to Networking Concepts Introduction to Networking Concepts Introduction to Networking Concepts Introduction to Networking Concepts

� What is Networking

� Advantages & Disadvantages

� Network Characteristics

� Network Models (Peer-to-Peer and Client-and-Server)

� Network Types (LAN,WAN,MAN,PAN)

� Network Topologies (Bus, Star, Ring)

� Internet connection (DSL, Cable, Serial Link)

� Network Media

2222 Networking Models Networking Models Networking Models Networking Models

� History

� Layered Network Model

� Layering Concepts and Benefits

� TCP/IP Protocol Architecture

� RFC

� Application, Transport, Internet and Network Access Layer

� Devices at different layers

� Data Encapsulation

� The OSI Reference Model

� OSI Layers and Their Functions

� Comparing OSI and TCP/IP

3333 LANLANLANLAN

� Ethernet History

� Ethernet Types (10/100/1000 Base T,TX, SX/LX)

� 10BASE2 and 10BASE5

� Repeaters

� 10BASE-T with Hubs

� UTP Cabling, UTP Cables and RJ-45 Connectors

� UTP Cabling Pin-outs

� CSMA/CD

� Using Switches and Their Advantages

� Ethernet Data-Link Protocols and Frame

� Wiring Ethernet Cables

� Ethernet Addressing, Framing and Error Detection

� LAN Types (Ethernet, Token Ring, FDDI)


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4444 WAN WAN WAN WAN

� WAN Basics (DCE,DTE, CSU/DSU, CPE, Demarc, DS0)

� WAN Technologies (Leased Lines, Circuit & Packet Switching & Cell Relay)

� HDLC (High Level Data link Control)

� PPP (Point-to-Point Protocol)

� Frame Relay

� ATM (Asynchronous Transfer Mode)

� WAN Cabling Standards

� Clock Rates, Synchronization, DCE, and DTE

� OSI Layer for Point-to-Point WANs

5555 Internet Protocol Internet Protocol Internet Protocol Internet Protocol

� Network Layer Functions

� IP Packets

� IP Routing

� Routing Protocols

� IP Addressing

� A, B, and C Classes of Networks

� IP Subnetting

� Host & Router Routing

� ARP, DNS, DHCP & Ping

6666 TCP/IP Transport LayerTCP/IP Transport LayerTCP/IP Transport LayerTCP/IP Transport Layer

� Transport Layer Protocols: TCP and UDP

� Transmission Control Protocol

� Ports & Their Multiplexing

� TCP Error Recovery, Flow Control and Data Segmentation

� TCP Connection Establish and Terminate

� UDP (User Datagram Protocol)

7777 Applications Applications Applications Applications

� TCP/IP Applications, QoS Needs and Impact

� The World Wide Web

� HTTP (Hyper Text Transfer Protocol), HTTPS & SSL

� Universal Resource Locators

� FTP (File Transfer Protocol), Secured FTP

� SMTP, POP3 & IMAP

� Telnet


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8888 Network Security Network Security Network Security Network Security

� Sources and Types of Threats

� Firewalls

� Intrusion Detection and Prevention

� Virtual Private Networks (VPN)

9999 LAN Switching LAN Switching LAN Switching LAN Switching

� Ethernet LAN Media and Cable Lengths

� Hubs, Bridges, and Switches

� Forward and Filter Decision Switching

� Learning MAC Addresses & Frames Flooding

� Spanning Tree Protocol

� Collision Domains and Broadcast Domains

� Virtual LANs (VLAN)

10101010 LAN Switches LAN Switches LAN Switches LAN Switches

� Switches and LED Switch Status

� Accessing the CLI & Password Security

� User and Enable Modes

� The debug and show Commands

� Configuration Sub-modes and Contexts

� Storing, Copying and Erasing Switch Configuration Files

� Initial Configuration

11111111 Ethernet Switch Configuration Ethernet Switch Configuration Ethernet Switch Configuration Ethernet Switch Configuration

� Securing CLI

� Console and vty Settings

� logging synchronous and exec-timeout Commands

� IP Address & Interfaces Configuring

� Port Security

� VLAN Configuration

� Securing Unused Interfaces

12121212 Switch Troubleshooting Switch Troubleshooting Switch Troubleshooting Switch Troubleshooting

� Cisco Discovery Protocol

� Layer and Interface Status


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� Interface Speed and Duplex Issues

� Analyzing the Forwarding Path

� Port Security and Filtering

13131313 WireleWireleWireleWireless LANs ss LANs ss LANs ss LANs

� Wireless LAN Basics

� Wireless LAN Standards & Modes

� Wireless Encoding and Nonoverlapping DSSS Channels

� Wireless Interference, Coverage Area, Speed, and Capacity

� Wireless Media Access (Layer 2)

� Wireless LAN Security (WEP, WPA, IEEE 802.11i, WPA-2 SSID Cloaking and

MAC Filtering)

14141414 Operating Routers Operating Routers Operating Routers Operating Routers

� Installing Routers & Router Interfaces

� Router CLI & Difference with the Switch CLI

� Interface Status Codes and IP Addresses

� Bandwidth and Clock Rate on Serial Interfaces

� Router Auxiliary (Aux) Port

� Setup Mode, Upgrading and boot process of the IOS

� Configuring the configuration register and the show version command

15151515 Routing Protocol Concepts and Configuration Routing Protocol Concepts and Configuration Routing Protocol Concepts and Configuration Routing Protocol Concepts and Configuration

� Connected and Static Routes

� Default Routes and their configuration

� Routing Protocol (IGP & EGP) & algorithms

� Autosummarization and Manual Summarization, Classless and Classful Routing

Protocols and Convergence

� Basic concepts, configuring and verifying RIP-2

� Different metrics used and the show ip route command

� Administrative Distance

� Debug command and RIP

16161616 Troubleshooting IP Routing Troubleshooting IP Routing Troubleshooting IP Routing Troubleshooting IP Routing

� IP Addressing issues

� Host networking commands of telnet, tracert, ipconfig, arp,netstat and nslookup


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17171717 WAN Concepts WAN Concepts WAN Concepts WAN Concepts

� WAN Technologies (PSTN, DSL & Cable)

� PSTN and analog modems

� Digital Subscriber Line types

� Cable Internet

� Asynchronous Transfer Mode (ATM)

� Packet and circuit switching

� NAT and PAT

18181818 WAN Configuration WAN Configuration WAN Configuration WAN Configuration

� Configuring Point-to-Point WANs, HDLC and PPP

� Internet Access Router: Configuration Steps

� Step & configure IP Connectivity, DHCP and PAT


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Sample QuestionsSample QuestionsSample QuestionsSample Questions

1. Considering the DTE and DCE in a WAN, does it matter which side supplies 1. Considering the DTE and DCE in a WAN, does it matter which side supplies 1. Considering the DTE and DCE in a WAN, does it matter which side supplies 1. Considering the DTE and DCE in a WAN, does it matter which side supplies

the clockrate?the clockrate?the clockrate?the clockrate?

A. Yes, the DTE must do so.

B. Yes, the DCE must do so.

C. No, the clockrate can be configured on either.

D. Actually, they both have to supply the clockrate to each other.

2. What default router behavior allows hosts with addresses from the range 2. What default router behavior allows hosts with addresses from the range 2. What default router behavior allows hosts with addresses from the range 2. What default router behavior allows hosts with addresses from the range

discussed in the previous to access Internetdiscussed in the previous to access Internetdiscussed in the previous to access Internetdiscussed in the previous to access Internet----based hosts?based hosts?based hosts?based hosts?

A. PAT

B. NAT

C. overloading

D. None of the above

3. What command will sh3. What command will sh3. What command will sh3. What command will show you both the DTE/DCE end of the cable connected ow you both the DTE/DCE end of the cable connected ow you both the DTE/DCE end of the cable connected ow you both the DTE/DCE end of the cable connected

to a Serial interface and the encapsulation type in use?to a Serial interface and the encapsulation type in use?to a Serial interface and the encapsulation type in use?to a Serial interface and the encapsulation type in use?

A. show controller

B. show interface

C. show version

D. show ip route

4. Of physical, multipoint, and point4. Of physical, multipoint, and point4. Of physical, multipoint, and point4. Of physical, multipoint, and point----totototo----point Serial interfaces, which one(s)point Serial interfaces, which one(s)point Serial interfaces, which one(s)point Serial interfaces, which one(s) can use can use can use can use

the frame map command once they're enabled with Frame Relay?the frame map command once they're enabled with Frame Relay?the frame map command once they're enabled with Frame Relay?the frame map command once they're enabled with Frame Relay?

A. show ipx servers

B. show ipx hosts

C. show ipx sap

D. show ipx nodes.

5. What will happen if you configure the clockrate command on a DTE?5. What will happen if you configure the clockrate command on a DTE?5. What will happen if you configure the clockrate command on a DTE?5. What will happen if you configure the clockrate command on a DTE?

A. The line protocol goes down

B. The physical interface goes down

C. An error message is generated

D. Nothing - that's where it should be.

Answers: Answers: Answers: Answers: 1. (B) 2. (D) 3. (B) 4. (D) 5. (C)1. (B) 2. (D) 3. (B) 4. (D) 5. (C)1. (B) 2. (D) 3. (B) 4. (D) 5. (C)1. (B) 2. (D) 3. (B) 4. (D) 5. (C)

Basic Network Support Certification

Education

Transcript of Basic Network Support Certification