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Effective Organizational Change

Barry Zweibel, LeadershipTraction®

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To Put Things in Context

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To Put Things in Context

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To Put Things in Context

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#Fail – Change is Complicated

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#Fail – Change is Complicated

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#Fail – No WSIL, WIIFM, BIWI

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#Fail – Leadership

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#Fail – Followership

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#Fail – Overreactions

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#Fail – OVERREACTIONS

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#Fail – Fear, Uncertainty, Doubt

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#Fail – People are Busy

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Shaping Your Influence

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» The Change Agent’s Job «

Stress and Strain

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» Hardiness and Resilience «

ControlChalleng

e

Commitment

Source: The Hardy ExecutiveSalvatore Maddi, Suzanne

Kobassa

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PTSD Symptoms in the Gulf War

Source: Psychological Hardiness: How to Build Resilience in Individuals and Groups

Paul Bartone

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Severity of Illness at Work

Hardiness

High Low

StressfulEvents

High 513.33 1,060.56

Low 415.26 528.88

Source: The Hardy ExecutiveSalvatore Maddi, Suzanne

Kobassa

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» The Two Paths of Conflict «

Potential Conflict

Source: Becoming a Conflict Competent LeaderCraig Runde, Tim Flanagan

Moments of Truth

Constructive Behaviors Focus on Solutions

Destructive BehaviorsFocus on Personalities

Disruption Escalates

Disruption Dissipates

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Moments of TruthH

ot

Bu

tton

s1. Unreliable

2. Overly Analytical

3. Unappreciative

4. Aloof

5. Micro-Managing

6. Self-Centered

7. Abrasive

8. Untrustworthy

9. HostileSource: Becoming a Conflict Competent Leader

Craig Runde, Tim Flanagan

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Conflict CompetenciesINCREASING USE OF

CONSTRUCTIVE BEHAVIORS

1. Perspective Taking

2. Creating Solutions3. Expressing Emotions4. Reaching Out5. Reflective Thinking6. Delay Responding7. Adapting

DECREASING USE OF DESTRUCTIVE BEHAVIORS

1. Winning at All Costs

2. Displaying Anger3. Demeaning Others4. Retaliating5. Avoiding6. Yielding7. Hiding Emotions8. Self-Criticizing

Source: Becoming a Conflict Competent LeaderCraig Runde, Tim Flanagan

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» Meeting Management «

Source: The Six Thinking HatsEdward de Bono

Th

e S

ix T

hin

king

Hats

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» Remembering to Remember «

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Barry Zweibel, Master Certified Coach847-291-9735 | info@ldrtr.com | www.ldrtr.com

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