Barriers to Communication
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Transcript of Barriers to Communication
from being effective
Barriers prevent the communication
Types Of Communication Barriers
Semantic Emotional or Psychological Physical Organizational Cross Cultural Personal
Semantic• Unclear message• Faulty translation• Specialists language• Unclassified assumptions• Symbols with different meaning
Solution
Use words which have clear meaning, by using short and simple sentence, and also by using visual aid whenever possible
Emotional or Psychological Barrier
• Self-centered attitude• Self image• Selective perception• Filtering• Resistance to change• Closed mind• Poor communication skills• State of health• Lack of concentration• Low emotional state
Solution• Start by Listening to Others• Clarify if there is confusion• Stay calm and be positive• Beware of the feelings that arise in yourself and in others as you communicate, and attempt to control them
Physical Barrier• Noise• Improper time• Distance• Noise in Factory Environment disrupts oral communication• Information Overload
Solution• Reduce the source of noise• Increase strength of transmission or move to more conducive environment• Prepare well written documents
Organizational Barrier• Organizational policy
• Organizational rules and regulations• Status relationship in organization• Structure of the organization• Lack of organizational facilities• Wrong choice of channel
• Fear of challenge to authority• Underestimation of their subordinates
• Ignoring the junior
Solution• Feedback and upward communication• Improve listening and writing skills•Write concisely and be specific• Increase coordination between departments• Encourage two-way communication
Cross Cultural barrier
• Different cultures (and sub cultures)may have different rules and norms.• Different languages and cultures
represent national barrier which is particularly important for organizations involved in overseas
Solution• Help may be needed through a cross cultural consultant who will show teams and individuals how to manage communication and work together more cohesively and productively• Carry a translating dictionary• Instead of trying to communicate with hand signs and offend them, research some different signs that mean something polite and respectful
Personal BarriersPersonal Barriers
Barriers in Superiors
Barriers in Subordinat
es
Barriers in Superiors• Attitude of superiors• Lack of confidence in subordinates • Insistence of proper channel • Ignoring communication• Filtering of information• Message overload • Lack of time and awareness
Barriers to SubordinatesUnwilling to
communicateLack of proper incentive
Solution• Try to analyze the meaning of the information
before passing it on and set priorities for dealing with the information flow • Keep managers and colleagues well informed• Encourage lower-status employees to keep
you informed by being fair-minded and respectful of their opinions• Status barriers can be overcome by a
willingness to give and receive bad news• Send information such as statistics, facts,
figures and conclusions through a note, memo or a written report