Barbados Association of Administrative Professionals

1

CELEBRAT ING ADMIN ISTRAT IVE PROFESS IONALS WEEKCELEBRAT ING ADMIN ISTRAT IVE PROFESS IONALS WEEK

Administrative Professionals

– Surviving thechallenges

MONDAY, APRIL 19, 2010.

tD A I LY

16-PAGE SPECIAL

COLLEAGUES! Another year haspassed and the present one isspeeding ahead. As we observeanother Administrative Professionals’Week, we do so with pride and joy as itrelates to our achievements over theyears. This year, the theme chosenAdministrative ProfessionalsSurviving The Challenges, helps us tojoin in one of the main focus events ofour fellow associations across theregional and international arena.

As administrative professionals we are constantly challenged withnumerous evolving corporate demands;with cultural diversity and new,demanding and exciting technologicalchanges in our workplaces. As a result, we need to become moreknowledgeable in order to survive andthrive in this dynamic environment.

In a period when the majority ofcompanies and governmental agenciesare cutting back on their spending andemployees are faced with possible“downsizing”, we must ask ourselves afew questions. Are we fully prepared for

this movement of business in theworkplace? How can we help ourbrothers and sisters? What contributionas an organisation which touches mostof the agencies whether private orpublic can we make?

We face these questions daily, as wemove and have our being. However,when we place our confidence in Godwho has promised to see us througheven in these tough times, we can facethe challenges and transform them intopositive experiences.

For example, we can do so by usingour initiatives, talents and skills to helpus personally and professionally insecuring the wellbeing of our families,organisations, our country and byextension ourselves.

Fellow administrative professionals,this is our week, let us enjoy andcherish the activity(ies) our employershave planned for us. Such action isonly a small token of their appreciationfor the hard work we do in making ourorganisation excel. It is also ouropportunity to relish our attention,

encourage others to join the professionwhilst simultaneously showcasing our worth to the social and economicenvironment.

This year, we the members of theBarbados Association of OfficeProfessionals will celebrate our 36thanniversary. We have come a long wayas a developing organisation withplenty of talent and experiencedisplayed by our members. Wecontinue to embrace our juniororganisation, the BarbadosAssociation of Future OfficeProfessionals and look forward toassisting them in facing any challenges.

As President I am very proud of our achievements during my tenure. So, as a clear testimony of knowingconfidently who holds our hands andcontinues to lead us into the future – I join with the songwriter and leavethese words with you.

“Many things about tomorrow,I don’t seem to understand;But I know who holds tomorrow,And I know who holds my hand”.With those words before us, I

therefore take this opportunity tocongratulate all administrative andoffice professionals and wish you ahappy and enjoyable AdministrativeProfessionals Week 2010 .

– JANICE WILLIAMS President BAOP2009-2010

2. MONDAY, APRIL 19, 2010. DAILY NATION SPECIAL

years

1970 - 2010

Knowledge key to our

survival

JANICE WILLIAMS President BAOP (GP)

IT WAS INDEED an honour and a pleasure tohave been elected to the Board of Directors ofthe International Association ofAdministrative Professionals (IAAP) for theterms 2008-2009 and again 2009-2010.

As I come to the end of this wonderfuljourney, I can truly say that I have benefitedtremendously and I wish to thank themembers of the Barbados Association ofOffice Professionals (BAOP) for having theconfidence in me to put my name forward as acandidate. Thus, Barbados became thesecond Caribbean country to have a candidate sitting on the Board of Directors.

The Board’s membership is made up of theInternational President, President-Elect, Vice-President, Treasurer, Secretary and five Directors whooversee the operations of associations across theUnited States. My role on the Board therefore was toassist in providing an international perspective and aunique global insight that represents members of theaffiliate associations across the globe and serve asLiaison between these associations and the Board of Directors.

The IAAP is a not-for-profit professional associationfor office professionals with approximately 28 000members and affiliates and over 600 chaptersworldwide. Affiliate membership is available toestablished autonomous administrative professionalorganisations and/or units of such associationslocated outside the United States, its territories,Puerto Rico and the United States Virgin Islands or Canada.

The affiliate associations, of which I haveresponsibility for are Australia, Hong Kong, India, New Zealand, Singapore, St Kitts & Nevis, Aruba,Barbados, Iceland, Jamaica, Philippines, Ski Lankaand Thailand.

AchievementsI am happy to report that since being a member

of the Board of Directors, I have been successful in recruiting Angola, South Africa, South Korea and Zimbabwe into the IAAP family as affiliates.

For the last two years IAAP has continued todevelop a roadmap to allow significant progress in achieving its goal of becoming a remarkableassociation by 2010. One of our first efforts was to rewrite our mission statement. The developmentprocess chosen allowed us to use member feedbackto help narrow down several draft statements and to have the final say in the ultimate selection of a statement.

Enhancing the success of career-mindedadministrative professionals by providing opportunitiesfor growth through education, community building andleadership development became our reason to exist

and therefore, a guidepost for all activities,programmes and services. Shortly before the 2008convention held in New Orleans, a project plan toaccomplish the goals of IAAP was created. To date a great deal of project plan progress has been madeincluding: a new mission and new values statement,member baseline survey, an assessment ofprogrammes and services against IAAP’s mission, a redesigned headquarters, website and web community.

Over the last year and a half, the IAAP has gonethrough many important changes, which to my mindwill move the association forward and createexcellence. Change is not always easy, yet it can bringsignificant success when it is well thought out and

implemented with a plan in mind.As I vacate my seat as a member of the Board of

Directors on July 31, I am confident that the changesthat were made will continue to grow IAAP and bring itcloser to becoming a remarkable association and I am indeed grateful to have been a part of this development.

– BY JENNIFER HINKSONInternational Affiliate RepresentativeInternational Association of AdministrativeProfessionals

DAILY NATION SPECIAL. MONDAY, APRIL 19, 2010. 3

IAAP growthwith change

The

Barbados

Association of

Office

Professionals

Board of Directors

2009-2010

(STANDING, FROM LEFT)Jacqueline Haynes-Roach,corresponding secretary;

Elma Reece, treasurer; Linda Coombs, presidentelect; and Sonia Nicholls,

assistantsecretary/treasurer.

(Sitting, from left)Shernelle Sealy, recording

secretary; Janice Williams,president; and Maxine

Skeete, immediate pastpresident. (GP)

JENNIFER HINKSON (GP)

Administrative Professionals’ Week

At RBC we believe that our people arevital to our ability to provide our clients

with personal or business bankingsolutions every day.

Our administrative professionals are an integral part of this team, providing key support when and where we need it most.

We salute them.

™


COLLEAGUES,I take this opportunity to wish everyone aHappy Administrative Professionals’Week. This auspicious event where werecognise all administrative professionals(APs) worldwide will take place from April18 to 24.

The Caribbean region again has thepleasure of hosting the event under thetheme Administrative ProfessionalsSurviving The Challenges, a follow-upfrom last year’s theme. In 2009, weEmbraced The Challenges and charted apathway to survive the impact of aneconomy in recession.

The region has overcome numeroushurdles since the recession began.

Some countries are still in the midst ofthe recession, others are experiencing flatoutlook and some are presently tailing off.APs, whatever condition you are currentlyat, it is an opportune time to re-evaluateyour position.

Towards the end you will find a shiftfrom where it was at the beginning, aschallenges brings about changes.

It is understandable that with changes,new plans will need to be developed andimplemented. Continue to monitor theplans and adjust where necessary, andabove all learn from youraccomplishments and failures.

Remember that challenges, turnedupside down, are simply opportunitieswaiting to be achieved.

Attitudes will determine success

Administrative professionals, as youcontinue to face the challenges of achanging economy you must adapt to thecircumstances and be positive andoptimistic.

We have gone through one of thetoughest periods of this economic

slowdown. It is often stated that thosewho survive excel from their experiencesand utilise these lessons appropriately.

– JENNIFER FRANCIS TAYLOR President 2008-April 2010

ON Administrative ProfessionalsDay® we honour admins working in all capacities of office life. To the office workers in Barbados, we salute you during this week set aside annually to honouradministrative professionals.

At the International Association ofAdministrative Professionals (IAAP),we take seriously the work of the

administrative professionals. Our mission is to enhance

the success of career-mindedadministrative professionals byproviding opportunities for growththrough education, community building and leadership development. We are here to advance the profession.

We believe that admins are the

cornerstone of the office. I wish all theoffice workers – those who keep theoffice running smoothly and efficiently – a happy AdministrativeProfessionals Day.

– SUSAN SHAMALI CPS/CAP 2010 International President International Association of Administrative Professionals

Mission to enhance success

Embrace

challenge,expect changes

JENNIFER FRANCIS TAYLOR (GP)

HOW DO YOU marry family,work, worship, studies, restand recreation and feelfulfilled? This is the challengefacing many working motherswho must find a way to fillthese roles by sometimeswearing more than one hat ata time. Time management anddiscipline are key to thesuccessful marriage of theseroles. First, you need toestablish what is mostimportant and prioritise –based on the ranking you candetermine – what you willattempt.

A daily “things to do list” isa must if you are going to remainfocused and accomplish the things thatyou want to do in 24 hours. Most times,you know what you want to do butthese activities are in your head –having a written record will be a vividreminder. Wherever possible, your listcan be revised according to priority andto make the tasks practical andachievable. The sense of achievementat the end of each day will motivate youto continue balancing your scheduleand going after your objectives.

For some people, family will be first –in that case you could agree with familymembers how the family responsibilitieswould be shared so that all parties areengaged and working towards onecommon harmonious goal. In someinstances, a woman may go beyondthe call of duty to ensure that the familyis functioning well while disregarding her

needs, which ultimately leads tofrustration and stress.

It makes good sense to shareworship and recreation with familywhere valuable quality time is enjoyedand pleasant memories created.

Too many times meals are taken onthe go, how about making an efort tomeet up with a loved one to share ameal a day. From time to time it wouldbe nice to sacrifice personal comfortsand travel in one vehicle – this couldenhance communication andtogetherness in families.

Too many people have moved awayfrom the extended family setting and asa result do not have the blessing ofparents and grandparents in closeproximity. Several working parents cantestify to the value of having relativeswho would care for their children asthey themselves would. Thought shouldbe given to recapturing that family spirit

if not with relatives with our Christianbrethren or from some carefully plannedstructure in the community.

Work commitments change asbusiness changes – gone are the dayswhen the duty of the administrativepersonnel was to answer telephones,make coffee and tea and recordminutes. Most administrative staff areinvolved in managing the day-to-dayactivities of the office, supervising otherstaff members, performing eventplanning activities and preparingbudgets for their departments. The

normal 8 a.m. to 4:30 p.m. work day nolonger applies in the administrator’s life.

Technological tools like theBlackberry forces you to respond torequests outside of normal workinghours. Training and retraining isimportant if you are going to remainmarketable and have that competitiveedge; you must keep up to date witheducational advancements. Thanks toonline training there is a viablealternative to strenuous after-workclasses.

The constant complaints of “stress”can be blamed on the lack of rest andexercise. When challenges areencountered and there is a lack of time,we work through our lunch hour andsettle for a quick bite, we give up thatgym evening or after-work walk. Wesometimes work late into the night andrise early in the morning to resume ournormal schedule. Our bodies cry out forrest and relaxation. If we are going toreach our true potential and be at peacewith ourselves we must be able to bringbalance to our lives. Balance isimperative and without discipline it canbe easily lost. We must regularly reviewour activities to ensure that our spiritual,physical, mental and social side are inharmony. Balance is achievable – workat it.


It’s all

about

balance

JANET SEALY: BAOP Member OfThe Year 2009-2010 (GP)

– JANET SEALY

BAOPWeek ofActivities


STANDING: (from left) Cherene Turton (Ways and Means); Veronica King (Publicity), BernadineDaniel (Membership/Mentorship), Diana Holdipp (BAFOP), Judy Taitt and Monica Green(Education/Conference).SEATED: (from left) Donna Wade (CPS coordinator) Olivia Burch (Chorale coordinator) and AngelaCarter (Programmes Planning ). Missing is Kathryn Daniel (Activities). (GP)

STANDING: Geoffrey Springer (Internal auditor)and Esther Tull (AP Week coordinator)Seated Yvette Sargeant (left) (Disciplinary),Carlyn Waithe (Librarian). (GP)

The Barbados Association of OfficeProfessionals Chairpersons 2009-2010

ADMINISTRATIVE PROFESSIONALS inBarbados, like their counterparts invarious countries across the globe, overthe next week will be celebrating theirannual Administrative Professionals’Week.

The celebrations began for membersof the Barbados Association of OfficeProfessionals (BAOP), their friends andfamilies, with a thanksgiving serviceyesterday morning at the BethlehemMoravian Church in Maxwell, Christ

Church, followed by lunch at DiviSouthwinds Beach Resort.

Held this year under the themeAdministrative Professionals –Surviving the Challenges, activities willcontinue at various venues over theweek and culminate on Saturday, April24, with the Barbados Association ofFuture Office Professionals’ (BAFOP)awards ceremony at Divi Southwindsstarting from 6 p.m.

Activities for the remainder of the

week are as follows:

TomorrowBAFOP Schools’ Seminar 9:30 a.m. – Barbados CommunityCollege Speaker: Carl ‘Alf’ Padmore The theme will be Working for Today,Living for Tomorrow

Wednesday 21, April AP Day Luncheon

12 p.m. – Hilton Barbados Hotel Speaker: Dr Esther Byer-Suckoo, MP Revelation of the Member Of The Yearwill also take place at this event.

Friday 23, April Fish Fry – Karaoke and Steel Pan 6 p.m. – Bay Street Esplanade

Saturday, April 24BAFOP Awards Ceremony6 p.m. – Divi Southwinds Beach Resort

THE Barbados Association ofFuture Office Professionals(BAFOP) is the youth arm ofthe Barbados Association ofOffice Professionals (BAOP)where our primary focus is onour members’ development;educationally – throughseminars, courses, andmotivational lectures; socially –enhanced interpersonaldevelopment, friendships andrelationships; the growth of the Associations’ membership;the overall awareness of our existence, and to ourcontinued success as we enterinto our 16th year of existence.

Catering to personsbetween the ages of 15-25years, the Association wasconceptualised in April 1994 by MrsOrwin Niles, a Life member of the BAOPand its main goal is to prepare youngaspiring office professionals for theworld of work.

BAFOP celebrates its 16thanniversary on April 24 and we, the2009-2011 Executive Board take this opportunity to say thank you to the past and present members, who have built and maintained thefoundation of the Association, thereforeassisting in its growth, continuedexistence and success.

To the members of the BAOP, friendsand family of the BAFOP, we areappreciative of your continuous supportat our meetings and activities and foryour encouragement to the members ofthe Association.

The BAFOP welcomed four new members into theAssociation at the 2009Installation and InitiationCeremony. Leah Brown, TameishaCallender, Nayo Belgrave andChristan Hunte were all installedas members of the Association.

Christan Hunte was awardedthe Most Outstanding Initiatefor 2009. This award is presented tothe prospective member who faithfullyattended and participated in meetingsand activities and who displayed a highlevel of enthusiasm and commitmentduring their ply for membership into the Association.

Christian is currently the chairpersonof the Ways and Means Committee.Awardees

The Making A Difference Awardwas created by Mrs Jennifer Hinkson,

past president of the BarbadosAssociation of Office Professionals(BAOP), and the CaribbeanAssociation of AdministrativeProfessionals (CAAP). The award is intended to recognise a BAFOPmember who makes a difference in theassociation, by mentoring anothermember, chairing an activity or merely

using their initiative when necessary;Nikita Brathwaite was the 2009 recipient of the Making A Difference challengeshield. The Orwin Niles Award

The most prestigious award is

• Continued on Page 12.


BAFOP initiates (from left) Shaneal Bynoe, Leah Browne, TameishaCallender, Nayo Belgrave and Christian Hunte. (GP)

BAFOP

pavingthe way

º

8. MONDAY, APRIL 19, 2010. DAILY NATION SPECIAL DAILY NATION SPECIAL. MONDAY, APRIL 19, 2010. 9

EDWARD WILLIAMS, father of Sons and

Daughters Scholarship Award winner Nicolette

Williams accepting, the award on her belhalf

from past president Maxine Inniss. (GP)

MAXINE SKEETE, immediate past

president, (left) passing the gavel to

president Janice Williams. (GP)

BAOP MEMBERS Judy Taitt (left) and

Monica Greene paying rapt attention to

the proceedings at installation and

awards ceremonies. (GP)

BOARD MEMBERS posing with Minister PatrickTodd (sitting centre). Standing from left: SoniaNicholls, assistant secretary/treasurer; ElmaReece, treasurer Jacqueline Haynes-Roach,corresponding secretary; Shernelle Sealy,recording secretary; Linda Coombs, presidentelect. Sitting are Maxine Skeete (left),immediate past president, and Janice Williams,president. (GP)

PRESIDENT JANICE WILLIAMS (second from left, front row), liaison officerDiana Holdipp (second from left, back row) and Member Of The Year JanetSealy (third from left, front row) with BAFOP members after their semi annualchurch service at the People’s Cathedral in January. (GP)

NEWLY INITIATED MEMBERS and their mentors at the initiation ceremony held on April 3at Clock Tower Garrison. (GP)

REVEREND MCATHIN HINDS,who delivered the Feature Addressat the Opening Ceremony of theAnnual Conference held February25, 2010, being presented with atoken of appreciation by Memberof the Year, Janet Sealy. (GP)

FORMER PRESIDENTS DeidreMurphy, Orwin Niles and MaxineSkeete at the BAOP retreat lastyear. (GP)

LYDIA JEMMOTT (left) receiving the

Education Award from Marva DaSilva of

Foster & Ince Cruise Services. (GP)

BAOP MEMBERS enjoying fellowship after the semi-annualchurch service at Our Lady Queen of the Universe CatholicChurch – December 2009. (GP)

BAOP GIVES BACK: Linda Coombs,

president-elect (second from left), and Sandra

Hinds (left) presenting a hamper to a family

at the annual Children’s Christmas Party

2009. (GP)

NOT ALL OF US have it in us to be “our own boss”. However more of uscan really be successful entrepreneursthan we think. Just getting an okayjob is too often the goal of too manyin our environment.

In today’s economy getting andkeeping a job is probably harder in Barbados than it has been indecades. Furthermore we owe it toourselves to make every effort tofind work that we are really keenon – even passionate about!

To those who want totransition from being anemployee to being anentrepreneur, work through thefollowing steps purposefully:

Act like anowner/entrepreneur NOW. Use your current job to develop yourbusiness skills and to develop yourcredibility with your colleagues and the company’s other stakeholders. If onthe job you are lazy and “don’t careish”no one around you will have faith in you to run your own business. Every business needs customers.

Think deeply about your decision.What will I do and why? Am Ipassionate about it? How have I gaugedits potential? Is it outside of what Icurrently do or is it in the field that I’m

currently in? This is important because of your future credibility youmust avoid being in situations which areconflicting. You also need to be honestwith yourself and your boss on how you will make the transition.

Find the courage to make the leap.Am I really driven to do this? This isimportant because determination is keyto working through difficulties. You willhave difficulties. Plan your entry intobusiness by preparing yourself

physically, mentally, emotionally andfinancially. What are my goals? What doI have to do step by step? What are myliving expenses – my needs not my

wants? Am I covered for threemonths? Am I looking after myselfwith adequate exercise and so on?Prepare yourself – you are yourmost valuable asset. Think about it– getting ready for your personal“Olympic Gold Medal” requires a lotof preparation and sacrifice.Critically examine your beliefs. Arethey working for you or against you?Change them if necessary.

Remember “my beliefs support me andmy journey”. You need to visualisesuccess, get organised, stay focusedand practice self discipline. You alsoneed to respect yourself and strengthenyour spirituality in order to be ready forthe “ups and downs”. They areguaranteed.

Be aware that you will need toovercome both your fears and someinevitable obstacles. Making the leapis a risk and fear of the unknown isnatural but vision, courage, andperseverance will help overcome fear.

Do not over analyse but plan and besolution oriented while you keep youreye on THE PRIZE. Deepak Choprareminds us that: “when you experienceuncertainty, you are on the right path –so don’t give up”. As you venture into“uncharted waters” you will have toexpand your comfort zone. Can youwork to be comfortably uncomfortable?

The first few months will be thehardest but you must stick with it andtrust yourself. Learn from everyexperience, be patient and humble.Acknowledge every little success daily.Surround yourself with positivesupporters and create your success path.

Just go for it. – Plan but do not overanalyse. Work out your finances. Beprepared to “pound the pavements” and learn from rejections. Take care of yourself and trust!!

Visit our website atwww.caribbeancatalyst.com for aquestionnaire “Do I Really Want To Be My Own Boss?” and pointers onDeveloping Your Plan Of Action.

Remember you own your success.We are all “self made”.

The price of our team’s success is dedication, hardwork andan unremitting devotionto our company’s goals.

Our Office Professionals have once again shown their commitment to excellence. We are proud to have each one of you as a member of our team.

Call us at 431 2800 or visit sagicorgeneral.com

Alicia Lynch Elaine Holford-Sealy

Richardine Alleyne Tanisha Harewood

Heather NegahdarChandra Kingston Grantley Bailey

Shanna Streeks

Tina Bartlett

Princess WattsMario Blackett


From employee to entrepreneur

ROS JACKSON

IN SPITE OF traditional standards ofdress now being extremely relaxed insome social settings, and slightly soin modern offices, the old saying“Dress For Success” is still a goodyardstick by which office professionals are judged.

It begins even before you get the job. Goodtraining courses should include guidance on properoffice wear, and if possible have a type of uniformfor students which fits into this mould.

When you start to go out to interviews, it is important to make a good first impression, not only with yourqualifications, and your manner of speech anddeportment, but also the way you dress.

Good grooming is vital, from your head to your toes.Hairstyles should be neat and not falling into your eyes,spiking up into high points, or being overly wild andtrendy. Save the wild styles for the occasions in yoursocial life for which they may be appropriate.

Make-up should be judicious and “not laid on with ashovel” and overly bright. Accessories should blend ormake an attractive contrast with the main garment – a tailored dress, skirt suit or skirt and blouse.

Hem lengths should be at or just under the knee orlonger – keep the micro-minis for outside the office. Nailsshould be well manicured and not decorated in bizarrestyles or colours out of sync with your outfit. Jewelleryshould be understated, going with a few stylish pieces,rather than a whole heap of gaudy items.

When selecting the interview garments, err on the sideof conservative, rather than faddish. After you get thejob, then you will be in a better position to see whereyou can be more flexible. Look at the successful womenwithin the organisation and get into step with their style.

In spite of the recent trend, borrowed from the UnitedStates, for Casual Friday, be cautious about relaxingoffice dress codes to the extent that a sloppy look is theresult. This is especially important if you have the type ofjob in which you will be interacting with important clientswho may not be into the “casual day” thing.

Office managers in the United States have also beenre-thinking the wisdom of allowing staff to dress morerelaxed on Friday, as, instead of going the elegantlycasual or slightly sporty look, some workers have goneoverboard into wearing drawstring baggy pants,Hawaiian shirts, old T-shirts, sneakers, slippers andunkempt hair. Such gear definitely does not fit into the“Dress for Success” mode.


UPON LEAVINGsecondary school Icontinued my educationwith focus on a career inthe secretarial field. Mydesire to someday be asecretary led me toenroll at the Academy ofCommerce andTechnical Studies whereI completed a SecretarialStudies Diploma.

From there I went onto the University of theWest Indies, School ofContinuing Studies whereI completed theAdministrative Professional SecretariesProgramme, I also received furthertraining at the Barbados Institute ofManagement and Productivity (BIMAP)where I pursued a Diploma inAdministrative Management.

Today I am a student of theUniversity of the West Indies, Cave Hill

Campus, where I am readingfor a BSc in Economics &Management. I am currentlyemployed as an administrativeassistant, Desktop PublishingDepartment at Sagicor LifeInc.

My love for theadministrative field has led meto become a member of theBarbados Association ofOffice Professionals (BAOP).I believe my academic andprofessional backgroundsalong with my creative gift indesktop publishing wouldserve to be a tremendous

asset to this association in achieving itsobjectives.

I take this opportunity to extendcongratulations to the BAOP on its 36thanniversary and I look forward toworking with you in the years to come.

– JEANNIE McCASKIE

Why I joined the BAOP

JEANNIE McCASKIE(GP)

Dress for success

ENSURE the way youdress, for the interview

and after securing the jobportrays you as a

professional individual. (GP)


• From Page 7.

presented to the member who hasworked industriously and displayedtremendous commitment to thedevelopment of the Association. TheOrwin Niles Award is named after theBAFOP’s founding member Mrs OrwinNiles. This was presented to AngieBailey. Angie was also awarded the

Astrid Alleyne Award, which isreserved for senior members whoexemplify outstanding service andcommitment to the Association.

Should your require information aboutour purpose, role, meetings andactivities, or you are interested inbecoming a member, we invite you tovisit the website www.baop.org andclick on the link for BAFOP.

ANGIE BAILEY received the OrwinNiles award as well as the AstridAlleyne award. (GP)

CHRISTAN HUNTE wasawarded the MostOutstanding Initiate for 2009.(GP)

Visit oursite to learn more

MODERN LIFE offers countlesssituations that can make peopleuneasy – being in confined spacesand being in close proximity tostrangers. One such place thatcombines all these elements is anelevator.

To avoid making yourself and othersfeel uncomfortable, it is important thatyou treat the elevator as an extensionof your workplace, and behave as ifyour most important client is with you.As a matter of courtesy, rules ofelevator etiquette should be observed.

These rules apply universally.1. Thou shall take the stairs

if travelling between one or twofloors, barring personal injury,lest incur the wrath of thosetravelling to the 32nd floorwhose trips are delayed due toyour laziness.

2. Thou shalt not attempt toboard elevator before previouspassengers have disembarked.The universe does not revolvearound you.

3. Thou shalt face forward and don’t stare.

4. Thou shall give others theirpersonal space in an elevator.

5. Thou shall not release anyintestinal gases.

6. Thou shalt not pressbutton for wrong floor withoutacting appropriately ashamedas elevator stops and doors

open then shut without anyoneleaving. 7. Thou shall hold the door forothers running to catch thecarriage. A plague on thosewho watch idly by as they slideshut in someone’s face. 8. However, thou shalt not holdthe door indefinitely and delaytravel for other passengers. In abusy building, one couldpotentially hold the door forseveral minutes waiting for thecarriage to fill. Unless someoneis clearly attempting to catchthat particular elevator, adoptthe adage “thy snoozes, thyloses.”

9. Thou shall wait for emptycarriage if you are feeling ill. If thatproves impossible, please refrain fromcoughing/sneezing/and so on for duration of ride.

10. Thou shalt not call out theirfloor to the person standing nearestthe buttons as if that person is the liftoperator. If there is space to do so,you should press button thyself.

11. Thou shalt not carry onpersonal conversations, be theyperson-to-person or via cellularphone. The elevator is not you phonebooth.

12. Thou shalt not dress or groomoneself in an elevator. This isbedroom or bathroom business.

13. Thou shalt not spray onperfumes, smoke and so on. Beconsiderate persons aboard may haveallergies or respiratory challenges.

• Source: http://office-politics.suite101.com/article.cfm/elevator_etiquette• Researched and submitted byLouisa Nurse. EDEM, CAP, CPS,AAA.


Elevator

etiquette – the

ups and downs

CERTAIN RULES OFETIQUETTE apply whenriding an elevator. (GP)

PUBLIC SPEAKING is presenting yourthoughts and feelings in a meaningfulway. Often the wrong perception thatonly people involved in sales, marketingor mass media need to learn publicspeaking. However, the truth is thatindividuals from all walks of life have tospeak in public at one time or the other.

A child reciting a poem in school orcitizens expressing their opinions on any national issues or the president of a company addressing the staff are all different forms of public speaking.

Improving your public speaking skills cannot beignored and has become an essential component of the interview process. Employers are looking fordynamic and articulate persons to represent theirorganisations in general and to promote the goodsand services they make available to the public.

Mastering the skill of public speaking is beneficialwhether you endeavour to pursue a career as aspeaker or as a way to become more confident insocial situations. The skills of public speaking canyield a number of benefits for you. It can open up awhole new world of opportunities for you.

In this article you will get an insight on theimportance of public speaking.Improves Communication Skills

Public speaking is interrelated withcommunication skills and can be described as aform of communication. Public speaking does notalways mean that you have to give a speech to alarge audience. When you go for an interview, andspeak to a group of interviewers or when you aregiving a class presentation; all these are also a formof public speaking. In such situations, if you have theability to communicate properly, it can help youshape up your future. Helps to Overcome Fear

Surveys have revealed that most people are afraidof public speaking more than their fear of death. You can reduce your anxiety to a large extent, if you gather a thorough knowledge of the subjectmatter on which you are going to speak.

As a result, when you face the audience you justhave to share with them whatever you have learned.The more you practice public speaking, you willrealize your anxieties and fears associated with itgoing down quite remarkably. Therefore, practice infront of a group of friends, who can help you identifyyour weak areas and help you work upon them. Helps in Personality Development

When you successfully deliver a good speech, the kind of personal satisfaction you experience isunparalleled. It you a sense of self-worthiness. Apositive response from the audience can help you feel more confident. Thus, it can bring about a lot of improvement in your overall personality. Improves Relationships

Once you develop good public speaking skills, a marked improvement can be seen in yourinterpersonal skills, which in turn, will help youmaintain a healthy relationship with your friends andmembers of your family. Even in your professionallife, an effective interaction with your boss, clients orsubordinates will help you enhance the possibility of your advancement in your chosen profession.

Therefore, at any point of time in your life, if youget an opportunity to learn public speaking skills,grab it without giving it any second thought. Onceyou learn them, make sure you use the publicspeaking skills as often as possible, as you cansharpen the skills further by means of more practiceonly. The most distinguishing feature of publicspeaking is to deliver it with full confidence,credibility and conviction. However, when publicspeaking is not done properly, there is a possibility ofmiscommunication that can lead to a lot ofmisconceptions. Source:

• http://www.buzzle.com/articles/the-importance-of-public-speaking.html

• Researched & Submitted by Louisa Nurse.EDEM, CAP, CPS, AAA.


Importance of publicspeaking

LOUISA NURSE (FP)


Sagicor acknowledges its Administrative Professionals. These individuals exemplify efficiency, enthusiasm and dedication in the way they work every day. We are proud to recognise our colleagues during Barbados Association of Office Professionals Week.

Alex Ifill

Crystal Dottin

Karen Downie

Melissa Watkins

Sandra Harper

Judy Austin

Annette Phillips-Gay

Eunice Willoughby-Forde

Karen Greaves

Monica Allyene

Sharon Rowe

Antoinette Crichlow

Gaymel Cummins

Leah Green

Nadia Corbin

Sharon Wiseman

Camela Knight

Gloria Forde

Lisa Ramsay

Natalie Goring

Tajahna Knight

Charmaine Blackman

Hasina Patel

Maria King

Patrice Cadogan

Valencia Springer

Cheryl Gibson

Jacqueline Bradshaw

Melissa Browne

Samanta Pinder

Victoria Dalrymple

Claire Stanford

Joy Anne Miller

Melissa Elliott

Sandra Gilkes-Branch

Jeannie McCaskie

Nicole Mayers

Printed and Published by THE NATION PUBLISHING CO. LTD, Nation House, Fontabelle, St Michael, Barbados. Telephone (246) 430-5400

Barbados Association of Administrative Professionals

Documents

Transcript of Barbados Association of Administrative Professionals