Bank alfalah
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Transcript of Bank alfalah
TERMS & CONDITIONS FOR BANK ALFALAH ACCOUNT
Presented by: Mehwish Kiran
Account
Proper identification is required Subject to applicable laws Documentation Final scrutiny
Deposits
Bank’s duly filled deposit slip All checks & other instruments should be crossed Bank acts only as collecting agent Un-cleared checks shall not be drawn against by the
customer Bank shall not be responsible for delay in transit of
any instrument\checks Right to recover any amount transferred through
erroneous transactions in any of accounts
Withdrawals
Shall be made by using check book\debit card Printed checks Checks should be signed by account holder Post dated, defective & stale checks should not be
paid by the bank The customer shall ensure safe keeping of check
book Bank may ask for reasonable time to make
payments of large amounts
Current Account
No profit on current accounts Shall not be overdrawn Credit received of overdraft shall be applied first
towards payment of markup & charges and then towards payment of principal amount of overdraft
PLS Saving Account
Shall be on profit and loss sharing basis Return\profit on accounts closed before June 30 &
December 31 will be paid for the relevant period The deposits received by the bank will be used in
any manner whichever appropriate Zakat whenever applicable shall be deducted
Foreign Currency Account May be established in U.S dollars, Pounds, Japanese
yen as the bank shall determine & in accordance with local regulation in force
Foreign currency accounts are opened and maintained subject to local laws and regulations
Withdrawals from foreign currency account shall be subject to the availability of particular foreign currency with the bank
Bank shall not be liable for any currency exchange loss
Joint Account
Where joint account is operated with singe signature, bank shall honor checks, drafts and orders signed by any of the authorized signatories
Bank refuse to act on contradictory instructions and insist upon an instruction signed by all joint account holders
All joint account holders shall be jointly liable for any\all liability incurred upon the joint account
Minor’s account
Bank shall be entitled to act upon the instructions received from the guardian named in the account opening form only till the minor attains age of maturity
Hold mail facility
On request of hold mail service, bank will hold all mail, addressed to the account holder for a maximum period of 6 months from receipt of any such request
Bank is authorized to charge a fee as peer bank schedule of bank charges
Not an obligation for bank For due diligence purposes, the bank may send any
mail at customer’s given address even if hold mail instructions have been provided
Statement of account
Bank shall send statement of account as per frequency stipulated by state bank of Pakistan
Bank will take due care to see that the debit and credit entries are correctly recorded
No account holder may delete any entries E-statement Bank does not guarantee that integrity of email has
been maintained Any error in e statement shall be reported to bank
within 45 days on receipt of e statement
Cont..
Customer shall advise the bank in writing in case change in email address or discontinuation of e-stat.
Bank shall not be liable for improper, incomplete or non delivery of e-statement
The customer accepts that bank does not warrant against any external factors
The bank shall not be held responsible for any loss Bank may impose additional conditions prior to
acceptance of e-statement issuance request
Cont.….
The customer agrees to receive and accept periodical notices related to accounts sent by bank
The customer is responsible for security of password of designated email address
The bank shall have an irrevocable authority to debit the customer’s account for any charges etc.
Bank reserves the right to make changes whenever required
SMS alert facility
Customer subscribe to the SMS Alert facility of bank Within cellular service range Bank is not liable for any loss, damages etc. Bank is not liable for any unauthorized use to the
info Bank is under no obligation to send SMS alert facility Facility may be temporary suspended at any time Authorization of bank to send promotional messages Charges according to schedule of bank charges Only one mobile number can be registered
Phone & electronic banking Bank shall not be liable for any loss, damages etc. Right to refuse to execute any instruction The customer acknowledges that online banking
involves inherent risks including risks associated with fraud and unintended or erroneous instructions
Not liable for non delivery ,errors ,losses etc. Not bound to contact the account holder
Online Banking
Online banking facility upon opening of account with Bank ALFALAH
Fully binding on customer
Closure of account
The bank reserves the right to close the account by giving 14 days notice
Nil balance for last six months The account holder wishing to close the account
must surrender checks duly cancelled and by returning ATM, debit cards etc.
The bank shall have been discharged of any liability with respect to an account so closed by mailing to the account holder
Stop payment instructions Bank may accept stop payment instructions from
customer if check is reported lost or stolen Written confirmation Customer agrees to fully indemnify the bank against
any loss or damages etc.
Death of a customer
In case of death or bankruptcy, the bank will stop all operations
The credit balance in the account will be payable to the surviving account holders
Restriction on creation of security Amount deposited cannot be charged to any third
party Bank shall not be bound by any charge in favor of
third party
Charges and expenses
Depositors will be charged according to schedule of bank charges
Bank reserves the right to debit the account for any expenses
Bank shall have a right to debit of any one or more accounts of the account holders maintained with the bank
Free of charge ATM withdrawals from the bank’s own ATM is allowed
Indemnity or liability
Bank shall endeavor to provide error free operation of account and services to the customer
Bank is not liable for any loss, damages and liabilities incurred
Customer’s covenant’s, Warranties & Representations
The customer shall be bound by any instruction issued by the customer and accepted by bank
Instructions shall be deemed irrevocable and binding on customer upon transmission to the bank
customer shall be responsible for ensuring the accuracy and completeness of customer instructions
Bank shall not be responsible for consequences of any customer instructions being incomplete or inaccurate
Customer authorize the bank to release customer’s name, account number or any other information to any third party engaged for the purposes of providing services to bank
Dormant Account
If the account has not been operated by the customer during the last 12 months, the account will be classified ad dormant account
No withdrawal until the account is reactivated Bank reserves the right to disallow debit
transactions while the account remains in active If no transaction has taken place in account during
last ten years, the deposit will be surrendered by bank to state bank of Pakistan
Bank’s lien
Bank shall have lien on all funds, securities and other properties of whatsoever nature belonging to customer in possession of the bank for repayment of any liability
ATM\Debit card\Telebanking The card shall be issued maintaining sole or joint
account in Pak rupee current or saving account with the bank in Pakistan
Card shall be issued for use on ATM and POS terminal Card shall not be used to overdraw the account Card shall remain the property of bank at all times Bank can cancel the card any time and demand it’s
return The card holder use the card at own risk The card holder shall not pas the card to any other
person
Cont.…
Bank shall not be liable for any inaccuracy of the information received through card
Bank shall debit the cardholder’s account with the amount of any withdrawals
The cardholder shall ensure that sufficient funds are always available in card related account before making any purchase\withdrawals
Bank reserves the right to limit cash withdrawals Bank shall not be responsible for any loss, damages Bank shall debit card transaction amount to the card
account
Cont.…
Bank shall have right to rectify any error in the entries
Bank may record the telephone instructions and these recordings shall be conclusive on cash holder
Bank shall be entitled to alter, delete or add to these terms and conditions provided through card
The cash holder shall pay to bank all fees and charges that bank may impose from time to time
Miscellaneous
Bank is subject to all applicable circulars, orders, laws issued by competent authorities
The customer authorizes the bank to verify the genuineness of the customer’s CNIC through NADRA’S CNIC verification services
Any change in the address of account holder should be immediately communicated in writing to bank
Deposits \withdrawals in account may be allowed at any of the bank branches in Pakistan
The customer acknowledges by signing on the account opening form
Cont.…
The customer undertakes to abide by all applicable laws, rules and regulations in order to prevent money laundering
Opening of photo account is subject to provision of proper identification duly supported by two attested passport size photographs besides taking customer’s thumb impression on SS card
These terms and conditions may be revised by the bank from time to time and will be effective upon 30 days of advance notice given to the customer
Interpretation of these terms and conditions will be final and binding