Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel,...

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Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller, Kathy Thobe - Recorder

Transcript of Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel,...

Page 1: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

Baldrige CriteriaBoard Presentation

July 23, 2002

Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller, Kathy Thobe - Recorder

Page 2: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

Baldrige Categories

1 Leadership

1.1 Organizational Leadership

1.2 Public Responsibility and Citizenship

2 Strategic Planning

2.1 Strategy Development

2.2 Strategy Deployment

Page 3: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

Baldrige Categories – FR Responses

Key Themes

Strengths

Opportunities

Results

Page 4: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

Leadership

1.1 Organization Leadership

Page 5: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

1.1 Organizational LeadershipKey Themes

Stakeholder Involvement

Shared Leadership

Continuous Improvement

Decision Making

Page 6: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

1.1 Organizational LeadershipStrengths

Stakeholder Involvement - Community, Parents, Business, Student, Classified Staff, Seeking vs. Listening

Shared Leadership – DLT, SLT, Site-based Management, PAC

Continuous Improvement – Prevailing Atmosphere, Staff Development Opportunities, Positive Climate, Incentives, Time Provisions, Modeling

Decision Making – Data Driven, Shared, Focus on Student Learning, Team Concept, Empowerment

Page 7: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

1.1 Organizational LeadershipOpportunities

Stakeholder Involvement – Student Input, Accountability

Shared Leadership – Mentoring, Smooth Transition with New Leaders, Cultivating Future Leaders

Continuous Improvement – Aligned Professional Development, Peer Modeling

Decision Making – Student Involvement, Continued Use of Technology Tools, Data-Driven, Employee Recruitment/Retention

Page 8: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

1.1 Organizational LeadershipResults

Excellent State Report Card Positive and Safe School Climate Strong Community Support and Involvement Positive Survey Results with High Return Award-Winning PK-8 Building Construction Innovative High School Renovation Staff Commitment and Stability Experienced and Cohesive Team of Administrators Staff Implements Best Educational Practices Successful Graduates and World-Class Citizens

Page 9: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

Leadership

1.2 Public Responsibility & Citizenship

Page 10: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

1.2 Public Responsibility & CitizenshipKey Themes

Communication

Stewardship

Response to Needs

Community Involvement

Staff Active in Community

Page 11: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

1.2 Public Responsibility & CitizenshipStrengths

Communication – Two-Way, Web, Electronic, Print, TV, Student-

Aided

Stewardship – Safe Environment, Sound Fiscal Policies, Legally

Astute, Procuring and Efficient Use of Grants and Donations

Response to Needs – Classes, Speakers, Needs of All Students

Community Involvement – BAC, PAC, Booster Clubs, Organizations Staff Active in Community – Community Service, Organizations,

Churches

Page 12: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

1.2 Public Responsibility & CitizenshipOpportunities

Communication – Increased use of technology, class

newsletters

Stewardship – Explore alternative funding

Response to Needs – Playground Safety, Staff

Training and Recruitment

Staff Active in Community – Hire Local When

Possible

Page 13: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

1.2 Public Responsibility & CitizenshipResults

Clean Fiscal Audits Positive Health and Environmental

Inspections Positive Bus Inspections Good Attendance at School Events Community Buy-In and Ownership

Page 14: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

1.1 Organizational LeadershipResults

Excellent State Report Card Positive and Safe School Climate Strong Community Support and Involvement Positive Survey Results with High Return Award-Winning PK-8 Building Construction Innovative High School Renovation Staff Commitment and Stability Experienced and Cohesive Team of Administrators Staff Implements Best Educational Practices Successful Graduates and World-Class Citizens

Page 15: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

Strategic Planning

2.1 Strategy Development

Page 16: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

2.1 Strategy DevelopmentKey Themes

Based on Effective Schools Process

Data-Driven

Informal Planning

Lots of Stakeholder Involvement

Page 17: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

2.1 Strategy DevelopmentStrengths

Based on Effective Schools Process – Vision,

Mission, Action Plans

Data-Driven – Benchmarks, Indicators, Timelines,

Testing Results

Informal Planning – Flexible

Lots of Stakeholder Involvement – Ohio Building

Leadership Model

Page 18: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

2.1 Strategy DevelopmentOpportunities

Maintaining Leadership as Staff Changes

Addressing Time Concerns

Addressing the Stress of Change

Maintaining a High Level Commitment

Funding Staff Development/Incentives in Future

Page 19: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

2.1 Strategy DevelopmentResults

Continuous Improvement Process in Place

High Student Achievement

Low Turnover of Staff

School and Community Pride

Good Technology Planning

Good Fiscal Planning

Page 20: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

Strategic Planning

2.2 Strategy Deployment

Page 21: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

2.2 Strategy DeploymentKey Themes

Use of Action Plans

Measure and Indicators

Performance Projections

Communication

Administrative Support

Page 22: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

2.2 Strategy DeploymentStrengths

Use of Action Plans – timelines, action items, strategies,

assigning responsibility

Measure and Indicators – evaluation, benchmarks,

deadlines

Performance Projections – goal assessment, raising the

bar, comparison of results

Communication – district-wide awareness, priorities

Administrative Support – celebrations, time and financial

support, recognition

Page 23: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

2.2 Strategy DeploymentOpportunities

Better performance at Honors Level

Systemic Planning

Aligning Professional Development to Strategic

Planning

Continuation of Strategic Plans thru Retirements

Page 24: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

2.2 Strategy DeploymentResults

4th Grade Honors Proficiency

Conscientious meeting of grant and project deadlines

High Grant Application Success

Strong Open Door Policy

Stakeholder communication and buy-in

Staff Development Opportunities

Technology Benchmarks

Model School – Implementation of Best Practices

Page 25: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

Information and Analysis

4.1 Measurement and Analysis of Organizational

Performance

Page 26: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4.1 Measurement& Analysis of Organizational PerformanceKey Themes

Page 27: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4.1 Measurement and Analysis of Or

Page 28: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

Baldrige CriteriaNext Steps

Board Input and Suggestions

Additional Baldrige Categories?

Implementation of Baldrige Category Opportunities for

Leadership and Strategic Planning

Page 29: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

3. Student, Stakeholder, and Market Focus

3.1 Knowledge of Student, Stakeholder, and Market Needs and Expectations

Page 30: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

3.1 Student, Stakeholder, and Market Needs and Expectation- Key Themes

Individual Student Focus Community & Society Needs Seek Authentic Input From Stakeholders Ohio Law [ed requir.] Not Mere Compliance-We Go

Beyond Seeking Best Practices Analysis & Use of Data Where There’s a Will…There’s a Way [cost does not

drive the decisions]

Page 31: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

3.1 Student, Stakeholder, and Market Needs and Expectations- Strengths

Use Of Ohio Law As Starting Point Use Of DASL For Data Driven Analysis And

Facilitating Individual Student Focus Parent Advisory Effective Surveys For Input – High Rate Of Response-

Input Is Used. Design Is Comprehensive Board Supports & Encourages Seeking And

Applying “Best Practices”

Page 32: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

3.1 Student, Stakeholder, and Market Needs and Expectations - Opportunities

Improve Test Results On Standardized Tests [ACT, PSAT, SAT, AP]

Better Methods For Establishing Priorities, Making Hard Choices and Getting Most “Bang for the Buck”

Better [More Useful] Feedback From current Students, and Recent Graduates

More Attention Given To Improving Proficiencies Of Special Ed Students

Page 33: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

3.1 Student, Stakeholder, and Market Needs and Expectations- Results

High percentage of positive responses to surveys; students, staff, & parents

High percentage of community involvement In legal compliance Best Practices in place and open for

continuous improvement Data being readily available and usable

Page 34: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

3. Student, Stakeholder, and Market focus

3.2 Student and Stakeholder Relationships and Satisfaction

Page 35: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

3.2 Student And Stakeholder Relationships And Satisfaction- Key Themes

High Expectations [Without Being Punitive] Relationships Are Interactive Rather Than One

Directional Or Passive [collaborative] Philosophy Assumes/Believes Parents/

Students & Community Want To Be Involved Good Facilities Improve/Build Pride, Morale In All

Stakeholders Students & Staff Are Involved & Empowered –

Especially In Improvement Process

Page 36: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

3.2 Student And Stakeholder Relationships And Satisfaction- Strengths

Business Advisory Council Active and Working On Relationships

Teacher Leaders: DLT & BLT Proactive Approach To Relationships Board/District Leaders Relationship Is

Positive, Collaborative, Non-adversarial Seek And Apply Best Practices Community Pride In Schools

Page 37: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

3.2 Student And Stakeholder Relationships And Satisfaction -OpportunitiesOpportunities

Improved Perceptions Of Schools Sustaining Interest, Support & Enthusiasm

Among Stakeholders Address Issues, Complaints, More Promptly Better Feedback On Satisfaction/Quality Of

School Activities

Page 38: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

3.2 Student and Stakeholder Relationships and Satisfaction- Results

Empower students and staff Plethora of communications methods and procedures Levies pass High percentage of parent involvement at events and

activities as participants and spectators High parent/teacher conference attendance Active BAC and PAC High level involvement with businesses Individual members of community comfortable with

communicating w/staff and administration

Page 39: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4. Information and Analysis

4.1 Measurement and Analysis of Organizational Performance

Page 40: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4.1 Measurement and Analysis of Organizational Performance- Key Themes

Staff evaluation People assigned to integrate Collaborating to decide on data Professional committees interpret data Data is accurate [a priority] State mandated date [EMIS]; A-site [DASL, etc] Data shared, publicized, communicated to all staff Wide range of data collected regularly; data aligns

w/CIP goals Proficiency committees using data

Page 41: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4.1 Measurement and Analysis of Organizational Performance- Strengths

Leaders access, communicate, and model data District personnel enjoy using data Building surveys Staff trained in usage [DASL] and widely involved Wide range and use of data Consistency of data between buildings DASL- powerful accessible tool Integration specialist available Provide staff development on use of data

Page 42: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4.1 Measurement and Analysis of Organizational Performance-Opportunities

Interpretation Need technical expertise Staff awareness of data and availability [certified & classified] Use practicums to help Find more time Online notebooks of data Organize data Post graduate data on line Additional data Perception of too hard to get Non-DASL data more accessible

Page 43: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4.1 Measurement and Analysis of Organizational Performance- results

Action research Data is accurate Staff comfortable making suggestions Independent data gatherers Data driven decisions Model for other schools Leaders present at state/national level Always continuing to look for more uses of data

Page 44: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4. Information and Analysis

4.2 Information Management

Page 45: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4.2 Information Management- Key Themes

State requirements Intranet, Internet District meetings, Staff inservices DASL, A-site Fort Site Journal PAC’s Tech Coordinator

Page 46: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4.2 Information Management- Strengths

Use of many tools, receptive staff Eagerness to learn, Lots of trust Access given to data, High level of security Efforts to improve communication access Anyone can give suggestions Technical support

Page 47: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4.2 Information Management- Opportunities

Prioritize and plan, maintain focus Document imaging Funding, Time Lack of data on some important areas

[Schlechty survey] More online communication Need more staff as independent gatherers

Page 48: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

4.2 Information Management- Results

Hardware is secondary System support Expectations of good service, everything

works Driven by need Data driven decisions Staff asks for more

Page 49: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5. Faculty and Staff Focus

5.1 Work Systems

Page 50: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.1 Work Systems- Key Themes

Staff Involvement Incentives-Time, and Money Celebration Personnel Development

Page 51: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.1 Work Systems- Strengths

Mentors Staff Development Evaluations Open Communications

Page 52: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.1 Work Systems- Opportunities

Compensation Time New Staff Induction Staff Awareness of Student [mentor]

Opportunities Upcoming Retirements

Page 53: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.1 Work Systems- Results

Meaningful Involvement of Staff Plan for Future Leaders Care in Selection Process Effective Compensation and Incentives

Page 54: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5. Faculty and Staff Focus

5.2 Faculty and Staff Education, Training, and Development

Page 55: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.2 Faculty and Staff Education, Training and Development- Key Themes

Quality Is the Over All Goal Teachers Lead Professional Development Variety of Opportunities Based on Need Data Driven Best Practices

Page 56: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.2 Faculty and Staff Education, Training and Development- Strengths

Committee Work, SLT and DLT Staff Lead Inservice, and Staff Presentations Professional Library, and Staff Readings Communications Between Staff and Senior

Leaders Focus on Student Achievement

Page 57: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.2 Faculty and Staff Education, Training and Development- Opportunities

Needs Identified in Professional Development Review

Resources for Top Consultant Use of Feedback and Surveys Classified Training Opportunities

Page 58: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.2 Faculty and Staff Education, Training and Development- Results

Knowledgeable and Skilled Staff Widespread Ownership of Improvement Planning Done With the End In Mind Periodically Measure Effectiveness

Page 59: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5. Faculty and Staff Focus

5.3 Faculty and Staff Well-being and Satisfaction

Page 60: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.3 Faculty and Staff Well-being and Satisfaction- Key Themes

Positive Work Climate Supportive Climate for New Staff Community Involvement and Support Concern for Staff Well Being

Page 61: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.3 Faculty and Staff Well-being and Satisfaction- Strengths

Emphasis on Physical and Emotional Safety High Quality Facilities Retirement Rehires, and Incentives Personal, Sick Days Insurance Benefits

Page 62: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.3 Faculty and Staff Well-being and Satisfaction- Opportunities

Meet Safety Requirements More Completely Increase Diversity of Staff Address Feedback of BAC, Joint Committee,

and Building Committees

Page 63: Baldrige Criteria Board Presentation July 23, 2002 Committee Members – Nancy Knapke, Steve Wendel, Ted Shuttleworth, Pat Niekamp, Ed Snyder, Chris Keller,

5.3 Faculty and Staff Well-being and Satisfaction- Results

High Attendance For All Staff Low Workman’s Compensation High Attendance at Elective Meetings Low Staff Turnover Low Number of Grievances High Number of Applications for Certified and

Classified Positions