Balanced ScorecardBalanced ScorecardTools and ApplicationsTools and Applications

(2 Days Workshop)(2 Days Workshop)

Prepared for: In-house TrainingPrepared for: In-house Trainingbima.hermastho@freemind-consulting.com

http://www.freemind-consulting.com+628122862849

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BACKGROUND• Balanced Scorecard Balanced scorecards have emerged as one of the

most effective business• The use of Balanced Scorecards has become more popular than ever for

measuring the whats and hows of business, and for good reason — they work.

• This 2 days workshop will provide understanding of the four legs of Balanced Scorecards —the customer leg, the financial leg, the internal business processes leg, and the knowledge and growth leg — and provides you with the best ways to understand your needs and to make plans for implementing your Scorecards.

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OBJECTIVES

At the end of the course, participants will be able to:1. Understand Balanced Scorecard framework and

implementation approach to organizational.2. Deploy KPI-based management system (Business Balanced

Scorecard) from Corporate Level till individual scorecard.

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Day-1

IntroductionBalanced scorecard concept and originIntroduction to performance management and measurementDefinitionsBSC – Purpose, Drivers and DifferentiatorsSample BSC performance measures

Balanced Scorecard DesignDevelop Strategic Themes and Strategic ResultsDevelop Strategic Objectives and strategic success driversStrategy mappingDerive Strategic Performance Measures, Targets, and ThresholdsDevelop Strategic InitiativesDefine Criteria for Selecting Initiatives

Day-2

Balanced Scorecard ImplementationImplementation issuesAligning strategy and processes throughout the organizationCollect, verify and validate performance dataSoftware options for managing performance informationDeveloping the communication planCascading the scorecard

Linking strategy to resource decisionsEnterprise Performance Management IntegrationIntegration with EMSBest practicesLinking performance to rewardsScorecard roll out, training and change management

AGENDA

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PARTICIPANT

• This skills-packed workshop is aimed at all levels of management, including MANAGER, TEAM LEADERS or SUPERVSORS and STAFF

• Maximum 20 person/batch for effective training, Exercise and simulation.

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METODOLOGY

This competency-based workshop is highly practical and interactive in nature, combination of lecturing, exercise/case study/group discussion.

DURATION & VENUE• Training will be in 2 days (9 to 5 schedule) per batch. • Venue: training room with U-shape format + laptop

TRAINING INVESTMENT PER BATCH

• Training Investment Rp. 20.000.0000,- (dua puluh juta rupiah) net of tax per batch, including material development and seminar kit.

• Exclude accommodation and transportation outside of Jakarta.

bima.hermastho@freemind-consulting.comhttp://www.freemind-consulting.com

+628122862849