Background Process and Adjudication Workflow

4

Click here to load reader

Transcript of Background Process and Adjudication Workflow

Page 1: Background Process and Adjudication Workflow

Background and Adjudication Workflow

1. Candidate offer and start date is determined and sent to Recruiting Coordinator to prepare and initiate. 2 weeks lead time is preferred for ample time for a Background check to be performed.

2. RC sends an email to the candidate with links to initiate the background check and create a candidate portal as well as sign the disclosure forms. Please NOTE: Background check itself does not begin UNTIL candidate initiates the process via the invite.

3. Once a candidate initiates their background they will receive a separate email with a link and instructions to take their scheduled drug test.

4. Candidate will initially have 5 days to complete the standard 10 panel testing and they are able to test ANYWHERE regardless of where initially ordered. There should be very few reasons they are unable to take a test within the allotted time. (Exception: We are unable to test internationally.)

5. Drug Screen results generally take 72 hours to process. 6. The Wednesday prior to the week before a candidate scheduled start date: If no adjudication is needed for a

candidate, the RC will clear the candidate to start. If adjudication is needed RC will begin adjudication process/workflow and will provide updates to HRBP/Head of Recruitment and recruitment. RC will resend drug testing, reach out for additional information from the candidate such as W2/paystub/degree confirmation etc. and take action as needed.

7. Thursday prior to the candidate start date and depending on Adjudication Guideline results, RC to make recommendation to HRBP based on findings.

8. HRBP to make final hire/no hire decision (with input from Head of Recruiting as necessary).9. Adverse Action process to begin if offer is rescinded and process is needed.10. Decision is communicated to business/candidate by HRBP.

Step by Step

Page 2: Background Process and Adjudication Workflow

•The week before a candidate is scheduled to start RC will begin adjudication process/workflow if needed.

•RC will resend drug testing, reach out for additional information from the candidate such as W2/paystub/degree confirmation etc. as needed.

•HRBP/Head of Recruitment to be looped in as needed.

•Depending on Adjudication Guideline results, RC to make recommendation to HRBP based on findings.

•HRBP to make final hire/no hire decision (with input from Head of Recruiting as necessary).

•Adverse Action process to begin if offer is rescinded and process is needed.

•Decision is communicated to business/candidate by HRBP.

•Separate instruction email is activated within 24 hours AFTER the candidate initiates the background check.

•Candidate initially has 5 days to complete standard 10 panel testing.

•Candidate is able to test ANYWHERE regardless of where initially ordered.

•Drug Screen results generally take 72 hours.

•We are unable to test internationally.

•Candidate start date is determined and communicated to RC. 2 weeks lead time is preferred for ample time for a Background check to be performed.

•RC to send a background check invite email to the candidate via email.

•Background to be charged against Home Department number.

•Please NOTE: Background does not begin UNTIL candidate initiates the process.

Background Check

Initiated

Drug Test Instructions

Sent

Adjudication Guidelines Followed

Hire/No Hire

Decision

Page 3: Background Process and Adjudication Workflow

•RC provides updates via email to HRBP and Recruiting on issues that would prevent candidate from starting.

•RC to take action (gather additional info, reschedule drug etc.)

Wednesday

•Cutoff date for any candidate yet to take their drug screen prior to Thursday, “no start” email sent to everyone.

•Follow-up updates provided on candidate escalations from Wednesday.

Thursday

•For candidate escalations not cleared EOD Thursday email sent Friday first thing to HRBP and Recruiting copying Head of Recruitment with a “Candidate not able to start” message with details and a new start date requested.

Friday

Adjudication Workflow Timeline

Week Before A New Hire Is To Start

Page 4: Background Process and Adjudication Workflow

Background Additional Resources

FAQ’s Resources

Sterling Background Login :

LOGIN

Adjudication Guidelines on IConnect:

Adjudication Guidelines

Background and Drug Practice on IConnect:

Background and Drug Practice

Initiating a Background Check via Sterling on IConnect (Job Aid):

Initiating a Background Check via Sterling

1.) What does Presidio include in it’s standard background package?

2.) For the 10 panel drug screen, what does that test for?

SS# Verification and Trace County Criminal Record

Enhanced Nationwide Criminal Search National Sex Offender

Federal Criminal Record Arrest Direct

Driver’s Record Employment Verification

Education Verification The Office of Foreign Assets Control

Credit Report (Account/Finance only) Registered Drug Screen – 10 Panel

Amphetamines Barbiturates

Cocaine Marijuana

Methaqualone Opiates

Phencyclidine Benzodiazepines

Methadone Propoxyphene