Background Investigations: A Primer for Nonprofits
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Transcript of Background Investigations: A Primer for Nonprofits
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Background Investigations:
A Primer for Nonprofits
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About Me
Michelle Pyan is the owner of CI and has been a licensed private investigator in the states of Wisconsin, New York, and Florida since 1991. She has experience in human resources since 1993.
Michelle is passionate about background investigations and has been examining the Fair Credit Reporting Act and other applicable state and federal laws since 1998.
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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AboutUs
Commercial Investigations is a New York State and Florida State licensed private investigative agency.
CI provides the Proactive Truth regarding applicants, reducing turnover and limiting exposure to civil liabilities.
Services include:
Employee Background Investigations Volunteer Background Investigations Board Member Background
Investigations Medical Staff Background Investigations Tenant Background Investigations Merger and Acquisition Background
Investigations Full Due Diligence Investigations Opposition Research and Political
Investigations Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
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www.commercialinvestigationsllc.com
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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AboutYou
What are you doing today to screen volunteer applicants? Employees? Board members?
How many volunteers do you handle in a year or monthly? Employees? Board members?
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
1. Are you aware of current industry standards?
2. How can you strengthen your volunteer screening process?
3. Do you have a comfortable understanding of how background investigations work?
Three Questions to Think About
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Volunteers are an integral part of society.
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Unfortunatelythere is that small percent of volunteer contact that is actually harmful.
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Pilferage Commercial Bribery Embezzlement Vandalism Burglary Insurance/Workers
Compensation fraud Arson Computer Fraud
Beyond the Unthinkable
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Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Volunteers are not the only segment that nonprofits need to be concerned with.
Employees and board members can also harm an organization and its clientele.
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Savvy nonprofit organizations realize that there are ways to mitigate the risk of letting the wrong person be a volunteer, employee, or board member; in turn mitigating the risk of fraud, abuse, illegal activity, and negative influence.
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Background Investigations are one of the best ways to mitigate those risks.
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Deterrent Strategy Enhances Safety Increases Productivity Reduces Turnover and
Training Costs Protects Organization
from Liability
Benefits
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The Ins and Outs of Background Investigations
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Origin
Commercial Investigations LLCwww.commercialinvestigationsllc.com
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Origin A multidimensional inquiry that
combines our Multijurisdictional Criminal inquiry with known aliases provided from our SSN & Address Information inquiry.
We report the state and the approximate date that the SSN was issued and run the SSN through the Social Security Administration’s Death Master File.
Next, we run the SSN trace to obtain a list of alias names, including maiden names.
Then use this information to make a final pass through our Multijurisdictional Criminal inquiry instant database on the primary name supplied and all aliases revealed in the SSN & Address Information.
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Cursory IndicatorNew York
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Cursory Indicator New York
In July 2011, Commercial Investigations launched Cursory Indicator New York, after being in development since 1999.
Commercial Investigations worked with New York State law enforcement to bring this to the non-law enforcement world.
Commercial Investigations is the exclusive provider of Cursory Indicator New York to its clients and other background screening organizations.
Commercial Investigations LLCwww.commercialinvestigationsllc.com
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Cursory Indicator New York
Proprietary inquiry allows CI clients to quickly assess when additional criminal record research is needed in New York.
Positively identifies the subject.
CI's expert investigative staff handles the tiered inquiry.
Automatically proceeds to tier two if Cursory Indicator New York indicates that it is necessary to perform more comprehensive inquiries.
Commercial Investigations LLCwww.commercialinvestigationsllc.com
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Cursory Indicator New York
Why consider Cursory Indicator New York: New York Statewide Law Enforcement
Criminal Data available in one Inquiry to Non Law Enforcement Entities
Cost Effective Tiered System indicates when more
comprehensive Inquiries are needed Positively identifies the subject Includes Misdemeanor and Felony
Convictions Discloses Misdemeanor Convictions that
might be missed in County Criminal searches
Reduces costs associated with New York Statewide (OCA) searches
Most results available within 2 to 4 Hours
Fair Credit Reporting Act (FCRA) Compliant
Proprietary to Commercial Investigations LLC
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Sex Offender Registry
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Sex Offender Registry
Although some sex offender registry data is part of the Multijurisdictional Criminal part of Origin, howevera state specific sex offender registry inquiry is important to cover all levels of sex offender data publically available.
CI’s Sex Offender Registry inquiry helps mitigate a company’s risk of workplace violence and potential negligent hiring or retention lawsuits.
CI recommends that its clients conduct a Sex Offender Registry inquiry in every state the subject has lived in, and by every name the subject has used, within the previous ten years.
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Motor Vehicle
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Motor Vehicle
Reveals a suspended/revoked license, patterns of reckless behavior, insurance risks and/or substance abuse
If your employee is irresponsible or negligent, with a motor vehicle, or otherwise, your organization may be held responsible for any accidents or incidents that occur as a result
Motor vehicle information can be very beneficial to obtain on all applicants
Commercial Investigations LLCwww.commercialinvestigationsllc.com
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County, Statewide & Federal
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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County Criminal
Highly recommended as a minimum criminal record search to ensure the discovery of any misdemeanor or felony charges
CI conducts County Criminal inquiries by submitting a query to a professional court researcher who physically retrieves the records
Uncovers “minor” convictions such as theft, drug possession or shoplifting that are very relevant to employers seeking the best applicants
Examples of charges that can be revealed through a County Criminal Inquiry:
Assault, Robbery Murder
Commercial Investigations LLCwww.commercialinvestigationsllc.com
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Statewide
Criminal
Consists of information from the New York State Office of Court Administration (OCA)
Results include data from all 62 NY counties pertaining to misdemeanor and felony convictions and open/pending cases
Some town and village criminal disposition data is also included. Since 2003 approximately 20% of all NY town and village Courts have been reporting disposition data to OCA
All NY City and County courts are required to report criminal disposition data to the NYS Office of Court Administration
Cases are updated within New York City approximately every 24 hours and outside NY City at least once a week
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Federal Criminal
An important step for eliminating an employer's liability for negligent hiring
Federal searches often reveal serious violations of federal law that state or county searches do not encompass
Examples of federal crimes:
Drug trafficking
Embezzlement
Carjacking
Kidnapping
Crimes committed across state lines
Commercial Investigations LLCwww.commercialinvestigationsllc.com
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Health Care Comply Plus
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Health Care
Comply Plus
Provides information on individual health care providers
Conducts a search of the sanction information compiled by Office of the Inspector General (OIG), General Services Administration (GSA) and other federal agencies
Meets requirements for sanction screening set forth in the OIG's Compliance Program Guidance
More thorough than only checking the OIG and GSA databases established by these governing agencies because it includes historic, as well as current sanction data
Office of the Inspector General sanctions
General Services Administration sanctions
State licensing agency actions Global Scan anti-terrorist data
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Reduce turnover
Increase productivity and employee morale
Pre-Employment
Pre-Promotion
Annual Physical
Random
Post Accident
Drug Test
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Access to company or customer cash, assets, credit cards, valuables or confidential information
Can demonstrate responsibility and reliability levels
Reveals if subject may be tempted to commit larcenous action
Should only be used with established company policies and procedures
Credit Report
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Cyber Investigation
Level 1 Level 2
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Education Verification
Determine if applicant meets qualifications for position
Side-by-side of applicant supplied data to verified data
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Employment Verification
Validates employment including dates, position, etc.
Customizable interview questions
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Reference Verification
Comprehensive interview with subject’s references
Gives information beyond facts of employment
Insight into performance Information about character traits
and/or habitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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International Criminal
CI utilizes experts of foreign court procedures
Records from all 6 continents as well as Mexico, Canada, Puerto Rico
CI ensures compliance with international access and privacy data laws
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Professional License Verification
Recommended for employers in industries which require employees to be certified & licensed
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Implement an effective volunteer, employee, and board member background investigations policy and procedure.
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Volunteer Screening Packages
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Volunteer Screening Best Practices & Best Value
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Origin
Cursory Indicator New York
Sex Offender Registry
Background Investigations: A Primer for Nonprofits
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Volunteers Employees Board Members Vendors Contract Labor Temporary Employees Clientele
Who
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Time of Service Regular Intervals Random
When
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
7 Years 10 Years All Available Years Primary Name All Names Current Jurisdiction All Jurisdictions
Depth
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Consent Form Request Preadverse Action Adverse Action Disclosure Request
FCRAFair Credit ReportingAct
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Savvy nonprofit organizations also realize that a properly implemented background investigations policy and procedure carries with it the concerns of being time consuming, requires the gathering of sensitive data, is paper heavy, and can be costly.
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Paperless System
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Sample Volunteer Screening Portal
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Paperless System Walkthrough
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Paperless System Walkthrough
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Paperless System Walkthrough
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Paperless System Walkthrough
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Legal Notice(FCRA)
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Legal Notice
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Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
Legal Notice(NYS Article 23A)
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Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
Legal Notice
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Paperless System Walkthrough
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Confirmation Email
Dear Sample,
Your background investigation report has been successfully ordered and forwarded to Test Customer for review. You can also see a copy of the same report by clicking here. The entire background report may not be complete at this time, but you can still see the status of each item and then you can check back later, as often as you like to see the recently finished items.
In order to view your report you will need to provide:• Report Number (listed on the subject line of this email)• Last Name• Date of Birth• Last 4 digits of your Social Security Number If you have any questions about the accuracy of the completed report, you may send Test Subscriber a letter indicating the part of the report that you believe to be incorrect to the address below. Test Subscriber will re-verify the results if reasonable grounds exist. If parts of the report are deleted or changed due to the re-verification process, you will receive a corrected report. Should you have any questions, please contact us at [email protected] or call us at 1-800-284-0906.
Receipt of PaymentThank you for your payment of $24.95.Your payment authorization code is 00009999. We appreciate the opportunity to serve you!
Commercial Investigations LLCwww.commercialinvestigationsllc.com
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Benefits Volunteer Enters Personal Information
Eliminates Organization Data Entry for Volunteer Screenings
Volunteer Owns the Information
Reduces Duplication
Protects Sensitive Volunteer Data
Volunteer Donation Option
Ensures Compliance with FCRA
Volunteer Handles Dispute of Adverse Data
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Client Report Retrieval
Optimized for Internet Explorer
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Client Report Retrieval Process
Commercial Investigations LLCwww.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits
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Client Report Retrieval Process
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Background Investigations: A Primer for Nonprofits
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Client Report Retrieval Process
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Background Investigations: A Primer for Nonprofits
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Client Report Retrieval Process
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Background Investigations: A Primer for Nonprofits
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Report Results
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Background Investigations: A Primer for Nonprofits
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Report Results Walkthrough
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Background Investigations: A Primer for Nonprofits
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Report Results Walkthrough
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Background Investigations: A Primer for Nonprofits
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Report Results Walkthrough
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Background Investigations: A Primer for Nonprofits
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Report Results Walkthrough
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Background Investigations: A Primer for Nonprofits
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Report Results Walkthrough
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Background Investigations: A Primer for Nonprofits
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Benefits Volunteer Enters Personal Information
Eliminates Organization Data Entry for Volunteer Screenings
Volunteer Owns the Information
Reduces Duplication
Protects Sensitive Volunteer Data
Volunteer Donation Option
Ensures Compliance with FCRA
Helps Avoid Negative Press with Proper Due Diligence of Screening
Volunteer Handles Dispute of Adverse Data
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Background Investigations: A Primer for Nonprofits
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How to evaluate your current background investigations.
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Background Investigations: A Primer for Nonprofits
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Evaluate Qualifications Compliance
Federal and State Laws
National Association of Professional Background Screeners
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Get buy in from within your organization to enhance or implement a background investigations program.
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Background Investigations: A Primer for Nonprofits
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Benefits of Screening your Volunteers
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Background Investigations: A Primer for Nonprofits
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Making the Case
Discourages Undesirable Applicants
Encourages Open Communication
Eliminates Uncertainty
Demonstrates Due Diligence
Promotes Workplace Safety
Excellent Return on Investment
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Discourages Undesirable Applicants
Job Postings Notice about Background Check
Application Paperwork include Consent Form
»Discrepancies
»Incomplete Information
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Encourages Openness
Indicates to Employees and Applicants that Past Actions are Important
Provides an Opportunity for an Applicant to Discuss their Past
Increases Moral
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Eliminates Uncertainty
Second Impression
Confirms Application and Resume
Industry Standard Operating Procedure
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Demonstrate Due Diligence
Negligent Hiring
Negligent Retention
Negligent Referral
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Real Negligent Hiring Cases
Woman Attacked in Her Home $2.5 Million
Child Sexually Assaulted $1.75 Million
Unlicensed Nurse $235,000
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Promotes Safety and Security
Mitigates Risk»Abuse
»Security Breaches
»Identity Theft
»Bad PR
Everyone Feels Safer
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Excellent Return on Investment
Peace of Mind
Less than First Day’s Pay
Insurance Discounts
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Volunteer Screening Page
Background Investigations: A Primer for Nonprofits
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Background Investigations: A Primer for Nonprofits
Meet
Due Diligence
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Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
Sample Reports
http://www.commercialinvestigationsllc.com/DDOct2010.html
http://www.commercialinvestigationsllc.com/Dues_Report_Tech_Valley_Medical_Center_10162010.pdf
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Monitoring
Continuous Inquiry New York
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Background Investigations: A Primer for Nonprofits
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VolChecked
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Background Investigations: A Primer for Nonprofits
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Volunteer Pay Option
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Background Investigations: A Primer for Nonprofits
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Compliance and Cost Analysis
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Background Investigations: A Primer for Nonprofits
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Wrap Up
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Background Investigations: A Primer for Nonprofits
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Presented by Michelle PyanPresidentLicensed Private Investigator(800) 284-0906www.commercialinvestigationsllc.com
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Background Investigations:
A Primer for Nonprofits
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The information provided in this presentation does not constitute legal or accounting advice. It is for information and discussion purposes only.
This presentation may not be reproduced without the written consent of the author.
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Background Investigations: A Primer for Nonprofits