Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_...

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Background check Process Background check Process for for ServiceLive Providers ServiceLive Providers

Transcript of Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_...

Page 1: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

Background check ProcessBackground check Processfor for 

ServiceLive ProvidersServiceLive Providers

Page 2: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

PLUSONEPLUSONEPLUSONESERVICELIVESERVICELIVESERVICELIVE

ISubmit

background check through ServiceLive

ISubmitSubmit

background check background check through ServiceLivethrough ServiceLive

Background CheckProcess

Background CheckBackground CheckProcessProcess

IIIComplete 

background checkprocess with PlusOne

IIIComplete Complete 

background checkbackground checkprocess with PlusOneprocess with PlusOne

IIBegin 

background checkthrough the link 

included in the email

IIBegin Begin 

background checkbackground checkthrough the link through the link 

included in the emailincluded in the email

Page 3: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

Background Check Information

‐ ServiceLive uses PlusOne, for all screening solutions on background checks.  All ServiceLive providers are required to complete a background check prior tocompleting any service orders.

‐ PlusOne background check includes the following criteria:7 year period for all residences uncovered in the SSN and Employment   History SearchFelony and Misdemeanor Convictions or Withheld AdjudicationsReview a Compilation of Databases at the National and Federal Level State Sex Offender Registry Searches Driver's License Search (valid DL) SSN Verification

IMPORTANT:Each background check usually takes 5-10 business days.  Provider Firms are required to gain approval from each provider prior tosubmitting them to a  background check.

Background Check Information

‐ ServiceLive uses PlusOne, for all screening solutions on background checks.  All ServiceLive providers are required to complete a background check prior tocompleting any service orders.

‐ PlusOne background check includes the following criteria:7 year period for all residences uncovered in the SSN and Employment   History SearchFelony and Misdemeanor Convictions or Withheld AdjudicationsReview a Compilation of Databases at the National and Federal Level State Sex Offender Registry Searches Driver's License Search (valid DL) SSN Verification

IMPORTANT:Each background check usually takes 5-10 business days.  Provider Firms are required to gain approval from each provider prior tosubmitting them to a  background check.

Page 4: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

I. Submit background check through ServiceLive.

Tips

‐ All service providers mustsubmit a request for a background check .

‐ Click on “Perform  Background Check Now” will  take you directly to the PlusOne site to complete  the background check. 

‐ Enter the provider’s email address and click on “Send Request”.  An email will get generated to the provider to complete the back ground check. 

Tips

‐ All service providers mustsubmit a request for a background check .

‐ Click on “Perform  Background Check Now” will  take you directly to the PlusOne site to complete  the background check. 

‐ Enter the provider’s email address and click on “Send Request”.  An email will get generated to the provider to complete the back ground check. 

Page 5: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

II. Begin background check through the link included in the email.

Tips

‐ Check your email.  The   registered provider will   receive an email that contains  a link to the online background check.

‐ Click on the background  check link to start the process.You will be directed to thePlusOne website.

‐ The link pertains to the  registered provider only.   It can not be used for additional  providers to  complete a background check.

Tips

‐ Check your email.  The   registered provider will   receive an email that contains  a link to the online background check.

‐ Click on the background  check link to start the process.You will be directed to thePlusOne website.

‐ The link pertains to the  registered provider only.   It can not be used for additional  providers to  complete a background check.

Page 6: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

III. Complete background check with PlusOne.

Tips

‐ You are viewing the   PlusOne website.

‐ Click on the“Get Started Now” link to  complete your  background check for  ServiceLive.

Tips

‐ You are viewing the   PlusOne website.

‐ Click on the“Get Started Now” link to  complete your  background check for  ServiceLive.

Page 7: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

1. Complete all required fields in the “Application Information” section

Tips

‐ Step one in submittingthe online background check is to complete the  “Application Information”section.

‐ Providers must complete all required fields before continuing.

Tips

‐ Step one in submittingthe online background check is to complete the  “Application Information”section.

‐ Providers must complete all required fields before continuing.

Page 8: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

2. Enter current address information

Tips

‐ Enter current address information.

‐ Providers must complete all required fields before continuing.

Tips

‐ Enter current address information.

‐ Providers must complete all required fields before continuing.

Page 9: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

3. Enter your drivers license information

Tips

‐ Enter Driver License information.

‐ Providers must complete all required fields before continuing.

Tips

‐ Enter Driver License information.

‐ Providers must complete all required fields before continuing.

Page 10: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

4. Create your profile

Tips

‐ Crate a user profile to check the status of your background check.

‐ Providers must complete all required fields before continuing.

Tips

‐ Crate a user profile to check the status of your background check.

‐ Providers must complete all required fields before continuing.

Page 11: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

5. Verify disclosure information

Tips

‐ Please read the “Background Verification Disclosure” prior to  authorizing the  background check.

Tips

‐ Please read the “Background Verification Disclosure” prior to  authorizing the  background check.

Page 12: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

6. Accept Terms & Conditions 

Tips

‐ Please read the “Terms & Conditions” prior  to  accepting andauthorizing the  background check.

‐ Providers must complete all required fields before continuing.

Tips

‐ Please read the “Terms & Conditions” prior  to  accepting andauthorizing the  background check.

‐ Providers must complete all required fields before continuing.

Page 13: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

7. Confirmation email

Tips

‐ You will receive a  confirmation email after completing the  background check process.

‐ You may contact PlusOne or ServiceLive Support  team for further questions.

‐ Do not reply to this email.

Tips

‐ You will receive a  confirmation email after completing the  background check process.

‐ You may contact PlusOne or ServiceLive Support  team for further questions.

‐ Do not reply to this email.

Page 14: Background check Process - ServiceLivecommunity.servicelive.com/docs/Background_Check_ Process.pdf · background check through ServiceLive ... completing any service orders. ‐PlusOne

PlusOne Solutions(407) 359-5929

Email: [email protected]

PlusOne SolutionsPlusOne Solutions(407) 359(407) 359--59295929

Email: Email: [email protected]@plusonesolutions.net

ServiceLive Support(888) 549-0640

Email: [email protected]

ServiceLive SupportServiceLive Support(888) 549(888) 549--06400640

Email: Email: [email protected]@servicelive.com

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