Back to Work Playbook Study - HALO Recognition...Installing higher grade air filters Hiring...
Transcript of Back to Work Playbook Study - HALO Recognition...Installing higher grade air filters Hiring...
©2020 WorldatWork
©2020 WorldatWork
Back to Work Playbook Study
June 2020
©2020 WorldatWork
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Content Directory
Methodology……………………………………………………………………….. 2
Key Findings…………………………………………………………………………. 3
Contact Info………………………………………………………………………….. 17
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Methodology
Identify
Collect
Analyze
Multiple data collection methods were used to gather responses from the WorldatWork membership and customer base, including website polls and an emailed survey. Please note, some answer options may not have been included in the website polls and only asked in the survey.
A total of 601 responses were received, representing organizations of different sizes and across multiple industries. Results have not been weighted.
The survey has a 3% overall margin of error at a confidence level of 95%. The error rate was based on how representative the results are for medium-large organizations. Margin of error by question varies based on sample size.
Sample sizes vary by question. Please note that statistical reliability will fluctuate based on sample sizes.
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Key Findings• Most organizations believe it will be safe to return to the workplace this
summer with enhanced cleaning, sanitation and PPE protocols in place
• While workplace safety is a top priority for organizations, temperature checks are not anticipated to be universally implemented as there may be administrative complexities with this practice
• Business travel will not be at a complete stalemate as anticipated and will incrementally resume for essential matters only
• Flexible schedules and remote working arrangements are here to stay –more organizations recognize the benefits and value these practices provide to employees, particularly for employees with children
• The primary focus for return to work planning is on practices to ensure the safety and health of employees, with nearly one third planning to implement employee reengagement initiatives
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n = 325
Most organizations plan to resume “normal” operations during the summer, if not currently doing so; and 13% report waiting until 2021
11%
6%
25%
19%
6%
16%
4%
0% 1%
13%
Currentlyoperatingnormally
May June July August September October November December Sometimein 2021
When does your organization plan on resuming “normal” operations?
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n = 419
38% of organizations will conduct or have conducted an employee survey to assess comfort levels with returning to the workplace
Yes38%
No24%
Not sure37%
Prior to returning to the workplace, did your organization conduct, or does it plan to conduct, a survey among employees to assess their comfort level with returning to the
workplace?
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n = 425
Most organizations are listening to a combination of sources for determining an appropriate timeframe to return to work, notably state government and public health authorities
4%
25%
27%
35%
48%
60%
66%
67%
Other
Employee feedback
Healthcare officials/professionals
Federal government officials (e.g. President)
Local government officials (e.g. Mayor)
Public health authorities (federal, state, local)
State government officials (e.g. Governor)
Combination of one or more of the below
For determining the appropriate timeframe to return to work, which information sources is your organization using? Please select all that apply.
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n = 601
Several preventive measures are being implemented or under consideration, notably additional cleaning measures and limiting size or banning meeting spaces
7%
13%
15%
50%
52%
64%
67%
83%
85%
Requiring a COVID-19 test or antibody test
Requiring employees to wear gloves
Expanding PTO or sick days available
Permanently allowing some employees to work remotely
Temperature screenings before entering
Requiring employees to wear masks
Adding more personal space or barriers around the office
Limiting size of meetings or banning meeting spaces
Additional cleaning measures
Some organizations are indicating they will take preventive measures when their workforce returns to the office. Which of the following is your organization implementing or seriously
considering? Please select all that apply.
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n = 449
Among those taking additional cleaning measures, organizations will increase availability of hand sanitizer and scheduled cleaning frequency
14%21%21%
53%
81%
92%
Installing highergrade air filters
Hiring additionalstaff to supportcleaning efforts
Purchasing strongercleaning supplies(e.g. pure bleach,
etc.)
Asking employees toclean their work
area daily (ormultiple times per
day)
Increasing thefrequency of
scheduled cleaning
Increasing theavailability of hand
sanitizer
If your organization is taking additional cleaning measures around the office as a result of COVID-19, which of the following are you doing? Please select all that apply. If you are not
planning additional cleaning efforts, please skip this question.
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n = 418
Nearly two-thirds of organizations will provide returning employees with personal protective equipment
Yes63%
No9%
Not sure28%
Are you going to provide returning employees with a personal protection equipment package (e.g. with a mask, gloves, sanitizer)?
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n = 424
Email updates are the most frequent form of communicating changes to workplace protocols
4%10%12%
39%
64%
87%
Traditional mailOtherTraining sessionsconducted in-person
on the firstday/initial days of
returning
Training sessionsconducted virtuallyprior to returning
Employeeintranet/benefits
site
Email updates
How are you communicating/planning to communicate changes around the office to ensure employees follow protocol? Please select all that apply.
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n = 394
The vast majority of organizations will not leverage formal penalties for violations of new workplace protocol, but will monitor employee behavior
7%10%
29%
50%
75%
OtherUsing formal penaltiesfor violations (e.g.
suspending access to theworkplace, other
disciplinary action)
Employees are expectedto report violations
(anonymously or not)
Establishing a back towork taskforce
Regular monitoring of associate’s behaviors
How are you enforcing/intending to enforce any new office policies? Please select all that apply.
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n = 419
While there will be ongoing impact to business travel, it may not be the complete collapse that some anticipated
1%
19%24%
56%
Business travel will resume pernormal practices for the
organization
Not sure yetBusiness travel will not bepermitted for the foreseeable
future
Business travel will bepermitted but only on a
limited basis for essentialmatters
With the return to the workplace, how does your organization plan to address business travel?
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n = 399
Over three-fourths of organizations plan to accommodate employees with children by allowing them to continue remote work or flexible schedules
8%
1%
5%
8%
73%
81%
Other
Creating an on-site daycare facility/room
Helping with a portion or all costs associated with daycareservices
Investing in online education software/collaboration toolsthat will be available for use to employees
Offering flexible scheduling (reduced days/hours, variableschedules, etc.)
Allowing those employees the option to continue workingremotely
For employees that have children, how is your organization accommodating/planning to accommodate them knowing schools will remain closed? Please select all that apply.
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n = 420
Two-thirds of organizations are creating a contingency plan in the event of a COVID-19 resurgence
Yes66%
No4%
Not sure30%
Is your organization creating a contingency plan for the workplace in the event of a COVID-19 resurgence?
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n = 209
While organizations are busy planning for a safe workplace, transportation has not been given much thought
9%
15%
76%
We are still going to offer the programTemporarily suspend the programNot sure yet
If your organization has a ridesharing or other commuting program, how are you going to handle it during the initial stages of returning to work?
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n = 400
One in four organizations are adding or enhancing wellness programs, while 30% indicated implementing at least one reengagement activity
6%
1%
3%
4%
7%
10%
12%
26%
Other
Adding or enhancing on-site services
Providing financial incentives
Welcome back workplace party
Complimentary food/snacks
Welcome back gifts
Adding or enhancing recognition programs
Adding or enhancing wellness programs
Reengagement of the workforce is a hot topic. Which of the following is your organization implementing or planning to implement for returning employees? Please select all that
apply.
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