Back Office & Data Processing Services

About us

Valad Infotech Solutions is privately owned company with a decade long experience in providing back office services to Maritime Industry.

Valad operates with pool of experienced Marine & Mechanical Engineers, Naval Architects, Software Professionals and Domain Experts depending on individual clientele needs.

Our global backoffice solutions streamline clients’ operations through efficiently aligned people and technology capabilities.

We at VALAD, deliver value beyond cost arbitrage, and help the business heads derive insights to outperform in tough market conditions.

We have a rich track record of working with the largest global companies such as Globetech Group, Spectec and MESPAS.

We facilitate sharing and benchmarking of best practices across diverse business units to enable efficiency gains for our clients.

Why Outsource• Save on cost: Outsourcing to India has been a global practice, with highly skilled resources available at cost

effective prices companies can leverage this advantage over their competition.

• Optimum use of resources : By outsourcing routine and repetitive work employees can now focus more on core activities thereby increasing productivity levels and job satisfaction.

• Quality work with zero errors: Data processing centers in India adhere to the highest level of quality, thereby providing global companies with accurate and error-free data that is ready to use. You can easily take quick and informed business decisions from data that is clear, correct and concise.

• Fast turnaround time: If your company has piles and piles of unfinished data entry work, then it’s time to outsource and get all your data entered and ready to use within a fast turnaround time. Data entry service providers in India are very productive and can get all your data entered at a fast pace.

• Spend more time on customer care: With the burden of data entry out of your hands, you and your staff can do a better job at satisfying your valuable customers. With your in-house resources free to do what they do best, your customers are surely going to notice the difference.

“Outsourcing your back office not only reduces business operation costs but also ensures that work is done by highly skilled professionals giving your company a significant edge over the competition.”

Why Outsource to VALAD

• A decade of experience in Backoffice Services

• Project Planning

• Adherence to Quality Standard

• Scalability

• Efficient and Competent Staff

• Domain Expertise

• Regular Feedback and Communication

• Monitoring tools and Mechanism

• Real-time data access

Our ServicesWe provide A-Z solutions of different services as mentioned below.

New Enquiry from Client

Selecting suppliers in database and send RFQ to suppliers

Obtain best quote from supplierAdd markup after discussing with

Client

Send quotation to client

Order Received, send OA to client

Send P.O. to supplier

1. Order ready by supplier, 2. Inform client.3. Ask for destination for freight.

1. After client confirmation, prepare all necessary paper works for dispatch.2. Ship the goods.3. Receive delivery note to client.

Enquiry details entered in ERP

Receive invoice from supplier and freight forwarder and update in ERP

1. Create Invoice to client in ERP2. Get invoice approved3. Send invoice to client

Check fund received from client

Pay to supplier

Close the case in ERP and pass on to accounts department for bookkeeping.

Process

Flow

ERP Systems Our team of well experienced Marine and Mechanical Engineers are well versed with everyProcurement Software used by different Ship Owner and Ship Management Companies

To name a few (but not limited to) below are systems we work on daily basis :-

• Amos

• Bassnet

• Fleet Management – Paris

• Mespas

• Ns5

• Sertica

• ShipManager

• ShipMate

• ShipNet

• ShipServ

ERP Data Processing Common Fields Captured

Client’s Name

Clients Ref No.

Date Received

Make

Model

Type

Serial Number

Drawing Number

Description

Quantity

Specific Details Captured

Filter Type

Thread Size if Applicable

Beta (Micron)

Outer Diameter

Inner Diameter

Length

Material

Flow Rate

Medium of use (Oil/Water/Air)

Machinery involved

Data Entry I/O

HTML Files

Excel Files

Document Files

Zipped Files

Database Formats

PDF Files

Access Files

Text Files

Image Files

Image files

Legacy files

HTML

Spreadsheets

Print

Handwritten doc

Typewritten doc

Document (doc)

Scanned copies

CSV file

PDF file

ZIP file

TIFF file

RTF file

Data Security

• We use stringent security protocols, to guarantee the safety of your information.

• We access all information via Secure File Transfer Protocol (SFTP), or Virtual Private Network (VPN) - ensuring no data remains on our system or it is compromised

• Restricted access

• Biometric access

• Data access (VPN or SFTP)

• 24x7 Monitoring by CCTV

• Secure PC / Workstations Firewall and Antivirus

• Centralized Control

• Restricted usage on PC CD-ROM / USB Disabled

• Non-Disclosure Agreements

• Strict confidentiality agreements with all employees with strict injunctures on non-disclosure of company or client's confidential information at any time

Network Architecture

Network Security

Thank You