BA 152 Conflict, Power, and Politics. High Low High Conflict Levels Performance Levels Conflict and...
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Transcript of BA 152 Conflict, Power, and Politics. High Low High Conflict Levels Performance Levels Conflict and...
BA 152
Conflict, Power, and Politics
High
Low
Low
HighConflict Levels
PerformanceLevels
Conflict and Performance
Types of Intergroup Conflict?
Horizontal Conflict -
Vertical Conflict -
Potential Causes ofInterdepartmental Conflict
1.
2.
3.
4.
5.
6.
7.
Possible Consequences ofInterdepartmental Conflict
What will likely happen within each group and between the groups?
WITHIN EACH WORK UNITIncreased cohesivenessGreater focus on tasks
More autocratic leadershipCommunication/roles become more formalized
Possible Consequences ofInterdepartmental Conflict
BETWEEN EACH WORK UNITPerceptions become distorted
Stereotypes turn negativeReduced communication between units
Vicious cycle is perpetuated.
Possible Consequences ofInterdepartmental Conflict
Managing ConflictBetween Groups
Change Structures– Restructure the organization– – Buffer the workflow–
Managing ConflictBetween Groups
Change Behaviors– Change policies and procedures– – Clarify individual responsibilities–
Managing ConflictBetween Groups
Change Attitudes– Rotate group members– – Provide inter-group training–
Power and Politics
POWER!
1.
2.
3.
Sources of Individual PowerIn the Person
Expertise
Effort
Charisma/Referent
Sources of Individual PowerIn the Position
Legitimate
Reward
Coercive
Power and Authority
Power - A relationship between two or more people exercised in multiple directions.
Authority - – – –
Types of Authority
Line Authority - authority associated with
Staff Authority - authority to
Functional Authority - staff authority
Operative Authority - individual rights to make decisions about how to do work
Acquisition of scarce resources
Centrality in work flow
Criticality/Non-substitutability
Flexibility/Coping with Uncertainty
Sources of Work Unit Power
1. Acquire scarce/important resources2. 3. Try to make unit’s contributions critical to
firm success4.
5. Make the unit as flexible as possible6.
Increasing Work Unit Power
Political Processes in Organizations
Politics -
Rational & Political Models of Organization Actions
Characteristic Rational Model Political Model
Goals
Power
DecisionProcessesRules
Information
Cause & Effects
Decisions
Ideology
Consistent
Centralized
Logical - Rational
Optimization
Accurate
Known
Maximizing
Efficiency
Inconsistent
Diffuse & Shifting
Disorderly
Satisfysing
Ambiguous
Disagreements
Satisfysing/Bargaining
Conflict
Dimensions of Organizational Politics
Influence EndsAppropriate Inappropriate
Appropriate
InfluenceMeans
Inappropriate
Domains of Political Activity
Reorganization and/or re-structuring
Interdepartmental coordination efforts
Management succession events
Resource allocation activities
Political Tactics for Using Power
1. Build coalitions with appropriate partners
2.
3. Control meeting agendas and decision premises
4.
5. Make preferences explicit, but keep power implicit