B2B Summit 2013 Crunched

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B2B SUMMIT 2013 CRUNCHED Everything you need to know from the people in the know. ♯b2bsummit

Transcript of B2B Summit 2013 Crunched

B2B SUMMIT 2013

CRUNCHEDEverything you need to know from the people in the know.

♯b2bsummit

400 B2B Marketing professionals,34 expert speakers,4 workstreams,2 keynote presentations,1 unmissable day in June

The B2B Summit

www.earnest-agency.com

18 June 2013b2bmarketing.net/summit♯b2bsummit

www.earnest-agency.com

We came, we saw, we crunched…

Image: © Kyle, Creative Commons

42% of B2B Marketers are more confident of delivering improved results in the next 12 months versus 33% of B2C Marketers.

James SmeePurestone

The grass is looking greener on this side of the fence:

”Image: © cdsessums, Creative Commons

The B2B buying journey is starting online.

But B2B marketers need to adapt as the way people buy is changing… More than 2 out of 3

buyer journeys start with a Google search.

Jasper BellAmazeImage: © Automatic hotlinks, Creative Commons

60% of the sales cycle is over before a buyer talks to a sales person.

Kieran FlanaganHubspotImage: © Sam Cartelli, Creative Commons

“”

We are all receiving information through constant jumps between personal and professional networks – blurring the lines on where we are happy to connect with brands.James SmeePurestone

Image: © Richard Rhee, Creative Commons

Welcome to the consumerisation of B2B…

Where it’s all about engaging B2B buyers emotionally…

James SmeePurestone

What they wantMake me look goodTeach me somethingEntertain meImpress meGive me a momentGive me an experienceMarket with me not at meDo not sell to meTalk my language

Image: © AndyWoo, Creative Commons

In the way they want to be engaged...

Mobile is a primary business tool for 56% of B2B audiences, rising to 73% for under 40s..

”“

Google Thinkb2b

Image: © chrishamby,Creative Commons

Jasper BellAmaze

Mobile is shifting everything – keep pace with your changing audience.

James SmeePurestoneImage: © Giovanni Novara, Creative Commons

”“

If you really understand the customer – you win.

“ ”Paul HigginsTalkTalkImage: © Cliff Hellis, Creative Commons

All this matters because:

B2B buyers say only 1 in 10 sales conversations gave them the value they wanted.

Graham WylieDecision PointImage: © Ian Britton, Creative Commons

However, take note:

When it comes to inbound and outbound marketing – don’t completely turn off one tap, as you won’t be able to turn the other on fast enough.

”Steve KemishCyance Image: © Funny Games, Creative Commons

So inbound and/or outbound?

Everyone is going CONTENT

CR

AZ

YImage: © theisabelfish, Creative Commons

Great content is the best sales tool in the world.

@saleslion

“”

Kieran FlanaganHubspotImage: © Dominika KomendaCreative Commons

Like Coca Cola, think liquid content that can work everywhere.

Jasper BellAmazeImage: © Funny Games, Creative Commons

Scott McKeeBirddog

There are two types of story:man goes on a journey or a stranger comes to town. And it’s true even in the world of B2B.

Image: © Jorge FigueroaCreative Commons

Amanda PhillipsVolume

If it’s all about educating your audience, why isn’t eLearning part of your content marketing strategy?

Image: © Tim EllisCreative Commons

Salespeople spend on average 40 hours a month creating their own content for presentations - and 90% of what marketing give them is discarded.

Graham WylieDecision PointImage: © Ben Cummin,Creative Commons

99% of people are content consumers. 1% of us are content creators. How can you turn 100% of people in your business into content creators?

”Scott McKeeBirddog

Image: © half alive,Creative Commons

A great tool to help you track interaction with your content

Tynt:A tool that allows you to track who has copied and pasted your content, and where it has been shared.Steve KemishCyanceImage: © Ben Cummin,Creative Commons

Content should drive campaigns instead of campaigns driving content.

“Time for a re-think?

Paul Higgins,TalkTalk BusinessImage: © adamthelibrarian,Creative Commons

3 sentence ideas are being turned into 36 page eBooks.Microsites full of the obvious disguised as the profound.Video interviews that might as well be subtitled Yadda-Yadda-Yadda.

“Content creators beware

”Jasper Bell,Amaze

Image: © James Tworow,Creative Commons

Keep the bar high. Put out good content. Forget frequency.

“”

Maria Burpee,DellImage: © Sponzone,Creative Commons

Quality is everything:

We're in a content arms race. Soon there'll be a massive content standoff, then a treaty to ban production of new content.

Via @philhaslehurstImage: © RMH40, Creative Commons

This social thing isn’t going away soon

Social networks will eliminate email.”

Scott McKeeBirddogImage: © macattck,Creative Commons

Maria Burpee Dell

The three key tricks to social:Listen. Engage. Sustain.

Image: © Selvin Kurian, Creative Commons

The lifetime of a message on Twitter is 17 minutes.

Maria Burpee DellImage: © Sven-Kare Evenseth, Creative Commons

But bear in mind…

A great tool to help with your social activity:

Findpeopleonplus.com:The place to search for and connect with the who’s who on Google+

Ian DuncanMediaCoImage: © Alex Mestes, Creative Commons

Success is hard to quantify and even harder to track.

We’re still struggling to measure real results…

”“

Samuele Papi,Reading RoomImage: © Ian MacPapica, Creative Commons

But some measures are better than others…

If you can’t change how you behave, it’s a bad metric.”

Maria BurpeeDell Image: © Mark Van Laere, Creative

Commons

Target audience www.earnest-agency.com

Don’t forget creativity as it’s the thing that separates your process and plans from everyone else.

If you really want to stand out…

Paul Higgins,TalkTalk Business.Image: © Niels Linneberg, Creative Commons

Kieran FlanaganHubspot

And brand matters more than ever

Be a brand that people want to spend time with.

“”

Image: © Moyan Brenn, Creative Commons

Telemarketing is 5x as effective if your prospects know your brand.

Sylvia JensenEloquaImage: © Thomas Levinson, Creative Commons

The only way you can truly run an integrated campaign is if you have a system to pin it all together.

Paul HigginsTalkTalk BusinessImage: © Coen Versluis, Creative Commons

Just do some stuff. Take the first steps. The worst that can happen is you will feel a bit stupid. The best? You begin to revolutionise your marketing.

”Paul HigginsTalkTalk BusinessImage: © Jjack Keene, Creative Commons

If there’s only one thing you take away…

That was the B2B Summit 2013 crunched by:

www.earnest-agency.com

earnest-agency.com @earnestagencyearnestagency.wordpress.com

And a big thank you to:b2bmarketing.net