B2B Illinois - September 14, 2008

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    According to Caldwell, Hayes, Karri and Bernals landmark article

    Ethical StewardshipImplications for Leadership and Trust,

    great leaders are ethical stewards who generate high levels of com-

    mitment from followers.

    What implications does this have on ethical stewardship and gov-

    ernance? Governance is concerned with how organizations seek to

    optimize performance and accountability, how values and goals are

    integrated within the systems and structures that are created, howleaders develop and maintain relationships that generate commit-

    ment and cooperation of those who work for them, and how princi-

    pals of leadership and management are formally applied in the con-

    duct of organizational business. Stewardship theory would mandate

    that the leader (sometimes called the steward or agent), will not

    substitute or trade self-serving behaviors for per-

    sonal selfish gain but rather will seek the good of

    the organization he or she works for.

    Taking this concept into consideration then,

    what are the factors that comprise an ethical

    steward? An impressive body of research litera-

    ture points out several defining characteristics or

    traits of an effective steward. These traits include

    the following: trust, integrity, moral principals,

    virtues, values, commitment and primary concern

    for the organization, vision, focus, and achieving

    utility (common good) through organizational

    achievement.

    How can leaders fulfilling their roles as ethical

    stewards impact the organization? By having the

    ethical steward treat employees as highly valued

    ends rather than as means, commodities or

    human resources. By implementing a compelling

    vision of what people and organizations can

    become, and by seeking to protect the personal

    interests of the followers by creating secure mutu-

    al relationships, leaders can unlock the potential

    of followers to transform the organization.

    From this viewpoint, the focus of the leader/eth-

    ical steward is long term, rather than short term.

    The ethical steward honors the duty of long-term

    wealth creation to benefit all stakeholders, rather

    than pursing personal self interests. in Stephan

    Coveys bookThe 8thHabit, he defines leadership

    as communicating to people their worth and

    potential so clearly that they come to see it in

    themselves. Ethical stewards build trust by truly

    investing in and affirming the identities of those

    whom they serve.

    There has been widespread interest in ethical

    behavior since the disasters of Enron and World-

    Com. Questionable practices at non-profit agen-

    cies like the National Red Cross, and untold sto-

    ries of political leaders failing to behave honestly have also con-

    tributed to a renewed focus on ethics. By diligently utilizing stew-

    ardship thinking and actually applying the principals of ethical

    stewardship, leaders can regain the public trust.

    Ethical stewardship can facilitate building trust, both inside and

    outside the organization. Leaders and employees can become ser-

    vants and debtors in honoring their e thical responsibilities as stew-

    ards of their organization. Understanding the role of ethical stew-

    ardship within the organization and applying its principals provides

    business leaders the opportunity to build trust in their organiza-

    tions, improve employee commitment, and create long-term wealth

    and sustainable competitive advantages.

    Rene Perry | B2B contributor

    At a recent local chamber meeting, we had a couple of speakers

    giving their advice on the basics of running a business. During the

    meeting they asked business owners

    how many hours a week they work.

    They made it seem as if it should

    be normal that you work eighty

    plus hours a week. Eighty

    hours?

    Obviously, you will work tons

    of hours in the first few years of

    owning a business. I like to com-

    pare it to raising my children. Ittakes nurturing and care, and

    then after a while, less time is

    needed to physically be there. Why is

    this? If you have your processes in place, processes that cover all

    bases, it will save you hours of wasted work-time a week.

    It takes time to set up a process. How are you going to set up your

    files that make it easy for you to manage your customers accounts

    receivables, invoices, and database for

    marketing? You must keep in mind

    that having this information avail-

    able for your accountant in an

    organized manner is extremely

    important. If the time comes

    that you get audited, its impor-

    tant to have your information

    available, and that means know-

    ing where to find it easily andquickly. What process will you

    use to hire and/or fire employees?

    There are important regulations to fol-

    low on employee issues that you must be knowledgeable of.

    The bottom line is theres a process for every situation to help

    you create space and time for yourself. Once you have that down,

    and your employees understand their processes and follow through,

    it should be fairly smooth sailing. Its also a good idea to take the

    time and tweak them every year.

    What is slowing your work week down? What process can you put

    in place to make your business day easier? Is there anything you

    can delegate?

    First identify the problem, and then brainstorm solutions to that

    problem. Ask employees if they have any ideas, because they too know

    that time is money. Developing your processes will transform your

    wasted work-hours into profitable time invested in your business.

    EthicalStewardship inOrganizations

    Don Daake, PhD and Edward S. Piatt, MBA | B2B contributors

    www.b2billinois.com

    Submitted by Beth Brosseau | B2B contributor

    Kankakee County employers expect to hire at a modest pace dur-

    ing the fourth quarter of 2008, according to the Manpower Employ-

    ment Outlook Survey. From October to December, 7 percent of the

    companies interviewed plan to hire more employees, while none

    expect to reduce their payrolls. Another 86 percent expect to main-

    tain their current staff levels and 7 percent are not certain of their

    hiring plans.

    Employers anticipate staff levels to be lower than the third quar-

    ter of 2008 when 20 percent of companies interviewed intended to

    add employees, and none planned to reduce staff levels. Compared

    to one year ago when 20 percent of companies surveyed planned to

    increase staff levels and 23 percent expected to cut payrolls, hiring

    intentions for the fourth quarter are stronger.

    For the coming quarter, job prospects appear best in Non-Durable

    Goods Manufacturing and Wholesale/Retail Trade. Hiring in Con-

    struction, Durable Goods Manufacturing, Transportation/Public

    Utilities, Finance/Insurance/Real Estate, Education, Services and

    Public Administration is expected to remain unchanged.

    Joliet area employers expect to hire at a steady pace during the

    fourth quarter of 2008, according to the Survey. From October to

    December, 22 percent of the companies interviewed plan to hire

    more employees, while 4 percent expect to reduce their payrolls,

    according to Manpower spokesperson Suzanne Cosme. Another 70

    percent expect to maintain their current staff levels and 4 percent

    are not certain of their hiring plans.

    Employers anticipate staff levels to be much lower than the third

    quarter of 2008 when 50 percent of companies interviewed intend-

    ed to add employees, and 10 percent planned to reduce staff levels,

    said Cosme. Compared to one year ago when 20 percent of com-

    panies surveyed planned to increase staff levels and 7 percent

    expected to cut payrolls, hiring intentions for the fourth quarter are

    stronger.

    For the coming quarter, job prospects appear best in Durable and

    Non-Goods Manufacturing, Transportation/Public Utilities and Edu-

    cation. Employers in Wholesale/Retail Trade voice mixed hiring

    intentions. Hiring in Construction, Finance/Insurance/Real Estate,

    Services and Public Administration is expected to remain

    unchanged.

    Of the 14,000 employers surveyed in the U.S., 22 percent expect

    to increase their staff levels during the October December period,

    while 13 percent expect to reduce their payrolls, resulting in a Net

    Employment Outlook of 9 percent. Fifty-nine percent expect no

    change in hiring and 6 percent are undecided about their Quarter 4

    2008 hiring plans. The next Manpower Employment Outlook Sur-

    vey will be released on December 9, 2008 to report hiring expecta-

    tions for Quarter 1 2009.

    About the Survey

    The employment services company, Manpower Inc., releases the

    Manpower Employment Outlook Survey quarterly to measure

    employers intentions to increase or decrease the number of

    employees in their workforce during the next quarter. It is the only

    forward-looking survey of its kind, unparalleled in size, scope,

    longevity and area of focus. The survey has been administered for

    more than 45 years and is one of the most trusted surveys of

    employment activity in the world. A highly respected economic

    indicator, the Manpower Employment Outlook Survey reports on

    findings from 32 countries and territories around the world. The

    U.S. results are based on interviews with more than 14,000 pub-

    lic and private employers in 460 market areas across the country.

    Manpower Outlook Survey Results

    Mild Job Market Expected for Kankakee County,Favorable Job Market Expected for Joliet

    B2B Illinois is a product of The Daily Journal Advertising Department.

    Don Daake, Ph.D. is professor of busi-

    ness and director of The Weber Lead-

    ership Center at Olivet Nazarene Uni-

    versity. Edward S. Piatt is an Ed.D. stu-dent at Olivet Nazarene University.

    Editor: Andrew Wheeler

    815-929-5416 [email protected]

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    Have Your Business Processes in Place

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    The Absolute

    BESTin Local Dining The DefinitiveBusiness ContactRESOURCE

    Rene Perry is a small business coach and consultant.She can be contacted at [email protected].

    Submit Your News and Articles to B2B IllinoisPart of the ongoing success of B2B Illinois is found in the quality of the

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