Ayesha Awan mcxxxxxxxxxx mcxxxxxxxxxx MBA (Finance)
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Ayesha AwanAyesha Awan
mcxxxxxxxxxxmcxxxxxxxxxx
MBA (Finance)
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National Bank of PakistanNational Bank of Pakistan is the largest commercial is the largest commercial bank operating in Pakistan. bank operating in Pakistan.
It has redefined its role and has moved from a public It has redefined its role and has moved from a public sector organization into a modern commercial bank. sector organization into a modern commercial bank.
National Bank of Pakistan is today a progressive, National Bank of Pakistan is today a progressive, efficient, and customer focused institution. efficient, and customer focused institution.
It has developed a wide range of consumer products.It has developed a wide range of consumer products. NBP has many Awards & Achievements.NBP has many Awards & Achievements.
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Premium AamdaniPremium Aamdani Premiun SaverPremiun Saver KarobarKarobar SaibaanSaibaan Advance SalaryAdvance Salary Cash CardCash Card Kisan TaqatKisan Taqat PakRemitPakRemit Kisan Dost Kisan Dost Protection ShieldProtection Shield NBP Islamic bankingNBP Islamic banking
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MCB Bank Limited,MCB Bank Limited, United Bank Limited, United Bank Limited, Faysal Bank,Faysal Bank, Habib Bank Limited,Habib Bank Limited, Citi Bank,Citi Bank, HSBC Bank,HSBC Bank, Standard Chartered Bank,Standard Chartered Bank, Al-Barka Bank,Al-Barka Bank, Alfalah Bank LimitedAlfalah Bank Limited
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M an a ge m e ntS up po rtD iv ision
A u d it &In spe ction
D iv ision
T rea su ryM an a ge m e nt
D iv ision
C red it P o licy& M a na ge m e nt
D iv ision
M arke tingD e ve lop m e nt
D iv ision
O v e rse asB an kingD iv ision
S p ec ia l a sse tsM an a ge m e nt
D iv ision
M an a ge m e ntIn fo rm ation &
T e ch . D iv
8 5 B ran ch es
8Z o n es
R eg ion a lH e ad qu a rte rs
K arach i
1 1 7 B ra n ch es
5Z o n es
R eg ion a lH e ad qu a rte rs
H yd era bad
1 9 8 B ra n ch es
6Z o n es
R eg ion a lH e ad qu a rte rs
M u ltan
1 2 8 B ra n ch es
4Z o n es
R eg ion a lH e ad qu a rte rs
F a isa la bad
1 5 8 B ra n ch es
10Z o n es
R eg ion a lH e ad qu a rte rs
L ah ore
1 6 6 B ra n ch es
8Z o n es
R eg ion a lH e ad qu a rte rs
Is lam a bad
1 9 8 B ra n ch es
8Z o n es
R eg ion a lH e ad qu a rte rs
P e sh aw ar
5 3 B ran ch es
3Z o n es
R eg ion a lH e ad qu a rte rs
Q u e tta
9 0 B ran ch es
3Z o n es
R eg ion a lH e ad qu a rte rsM uzafa ra bad
P res ide n t
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I joined NBP Branch at start of December 2010. I learnt different I joined NBP Branch at start of December 2010. I learnt different things from the Banking/ Business environment. This is really a things from the Banking/ Business environment. This is really a different environment from our study life. I really enjoyed different environment from our study life. I really enjoyed myself in this new organization. myself in this new organization.
NBP branch has so much co-operative staff, they helped me a lot NBP branch has so much co-operative staff, they helped me a lot to learn different department’s work.to learn different department’s work.
I personally believe the time span given to us is too short to see I personally believe the time span given to us is too short to see deeply in each and every department’s activities in a keen deeply in each and every department’s activities in a keen manner but with the help of staff I feel much confident to give manner but with the help of staff I feel much confident to give my best in this short span of time. my best in this short span of time.
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In Accounts Opening Dept.In Accounts Opening Dept.
Conduct the customer about the account opening.Conduct the customer about the account opening. Verify the forms whether they are appropriately filled.Verify the forms whether they are appropriately filled. Preparing checklist.Preparing checklist. Maintaining account opening register. Maintaining account opening register. Issuance of Cheques books. Issuance of Cheques books.
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In Clearing Dept.In Clearing Dept.
Collect Cheques from different customers, individual Collect Cheques from different customers, individual Cheques & company Cheques. Cheques & company Cheques.
Stamping all Cheques after receiving and then give receipt to Stamping all Cheques after receiving and then give receipt to the customer. the customer.
Stamping includes clearing, endorsement, transfer stamp. Stamping includes clearing, endorsement, transfer stamp. Issued unclear Cheques to customers on demand. Issued unclear Cheques to customers on demand. Recording the inward Cheques to inward register. Recording the inward Cheques to inward register. Attach the memo with unclear check. Attach the memo with unclear check.
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In Advances/Agriculture Dept.In Advances/Agriculture Dept.
The advances department is most technical site of any banking The advances department is most technical site of any banking industry, in which I spent one and half Weekindustry, in which I spent one and half Week
investigation criteria before issuing of the loansinvestigation criteria before issuing of the loans vital documentationvital documentation
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In Cash Dept.In Cash Dept.
Verify the cheque at the time of the paymentVerify the cheque at the time of the payment Verify the customer’s signatures, amount written on the Verify the customer’s signatures, amount written on the
chequecheque Balance of the customer’s account to confirm the demanding Balance of the customer’s account to confirm the demanding
paymentpayment After cashier pay the amount to customer and entry of the After cashier pay the amount to customer and entry of the
cheque serial number, amount paid and account number take cheque serial number, amount paid and account number take place in the cash book for the recordplace in the cash book for the record
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In Govt. Dept.In Govt. Dept. This department plays an important role for their customer on This department plays an important role for their customer on
the behalf of government. In this department I worked only the behalf of government. In this department I worked only One day. One day.
mainly work on pensionsmainly work on pensions TaxesTaxes Challan received Challan received Govt. employees salaries. Govt. employees salaries.
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In Establishment Dept.In Establishment Dept.
I spent three days in this department.I spent three days in this department.
Bank’s employeesBank’s employees SalariesSalaries AttendancesAttendances Bonuses benefitsBonuses benefits Healthy and stable environment of the bankHealthy and stable environment of the bank
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In Remittance Dept.In Remittance Dept.
In this department I spent one and half week. I learnt about MT, In this department I spent one and half week. I learnt about MT, DD & TT.DD & TT.
To provide following information to the customers coming for the To provide following information to the customers coming for the remittance:remittance:
Beneficiary Account No. Beneficiary Account No. Beneficiary NameBeneficiary Name BranchBranch
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Liquidity Ratios:
Current Ratio
Acid Test Ratio
Working Capital
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Current Assets / Current LiabilitiesCurrent Assets / Current Liabilities
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
Current Current RatioRatio
856,706,861856,706,861//782,364,13782,364,1322==1.9502 1.9502
745,785,752745,785,752//675,617,0675,617,000= = 1.10385 1.10385
705,275,649705,275,649//609,784,513 609,784,513 = = 1.16 1.16
Current Ratio
0
0.5
1
1.5
2
2009 2008 2007
Ratio
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Current AssetsCurrent Assets NotesNotesYear 2009Year 2009
(Rs)(Rs)Year 2008Year 2008
(Rs)(Rs)Year 2007Year 2007
(Rs)(Rs)
Cash and balance Cash and balance with other bankwith other bank
66 115,827,868115,827,868 106,503,756106,503,756 94,873,24994,873,249
Balance with other Balance with other bankbank
77 28,405,56428,405,564 38,344,60838,344,608 37,472,83237,472,832
Leading to financial Leading to financial institution- netinstitution- net
88 19,587,17619,587,176 17,128,03217,128,032 21,464,60021,464,600
Investments-netInvestments-net 99 217,642,822217,642,822 170,822,491170,822,491 211,146,038211,146,038
Advances-netAdvances-net 1010 475,243,431475,243,431 412,986,865412,986,865 340,318,930340,318,930
Total Total 856,706,861 856,706,861 745,785,752 745,785,752 705,275,649 705,275,649
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Current LiabilitiesCurrent LiabilitiesNoteNote
ssYear 2009Year 2009
(Rs)(Rs)Year 2008Year 2008
(Rs)(Rs)Year 2007Year 2007
(Rs)(Rs)
Bills PayableBills Payable 1414 1062116910621169 1021906110219061 70619027061902
BorrowingsBorrowings 1515 4527813845278138 4045892640458926 1081517610815176
Deposit and other Deposit and other accountsaccounts
1616 726464825726464825 624939016624939016 591907435591907435
TotalTotal 782,364,132782,364,132 675,617,003675,617,003 609,784,513609,784,513
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Current Assets – Inventories – prepaid expenses / current liabilitiesCurrent Assets – Inventories – prepaid expenses / current liabilities
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
Acid Test Acid Test RatioRatio
856,706,861– 59316438856,706,861– 59316438 782,364,132 782,364,132
==1.019 1.019
745,785,752– 44550347745,785,752– 44550347675,617,003 675,617,003
= = 1.0371.037
705,275,649705,275,649 – 30994965– 30994965 609,784,513 609,784,513
= = 1.105 1.105
Acid Test Ratio
0.96
0.981
1.02
1.041.06
1.081.1
1.12
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of PakistanCurrent Assets - Current LiabilitiesCurrent Assets - Current Liabilities
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
Working Working CapitalCapital
856,706,861856,706,861--782,364,132782,364,132==74,342,729 74,342,729
745,785,752745,785,752--675,617,003 675,617,003 = = 70,168,749 70,168,749
705,275,649705,275,649--609,784,513 609,784,513 = = 74,342,729 74,342,729
Working Capital Ratio
0
20000000
40000000
60000000
80000000
100000000
120000000
2009 2008 2007
Ratio
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Leverage Ratios:
Time Interest Earned Ratio
Debt Ratio
Debt to Equity Ratio
Total Capitalization Ratio
Debt to Tangible Net Worth Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Times Interest Earned = EBIT + interest expenses / interestTimes Interest Earned = EBIT + interest expenses / interest
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
Time Time Interest Interest EarnedEarned
22,300,173+23,513,897/22,300,173+23,513,897/23,513,897= 1.9523,513,897= 1.95
23,000,998+19,502,080/23,000,998+19,502,080/19,502,080 = 2.1819,502,080 = 2.18
28,060,501+14,391,079/28,060,501+14,391,079/14,391,079 = 2.9514,391,079 = 2.95
Time Interest Earned
0
0.5
1
1.5
2
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Total Debt / Total AssetTotal Debt / Total Asset
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
Debt Debt RatioRatio
824,676,384 824,676,384 //944,232,762 944,232,762 = = 0.87 0.87
715,299,108 715,299,108 //817,758,326 817,758,326 = = 0.87 0.87
645,855,939 645,855,939 //762,193,593 762,193,593 = = 0.84 0.84
Debt Ratio
0.82
0.83
0.84
0.85
0.86
0.87
0.88
2009 2008 2007
Ratio
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Total Debt = Bills payable + Borrowings + Deposits and other Total Debt = Bills payable + Borrowings + Deposits and other accounts + Liabilities against assets subject to finance lease + accounts + Liabilities against assets subject to finance lease + other liabilities other liabilities
Total Assets = Cash and balances with treasury banks + Total Assets = Cash and balances with treasury banks + Balances with other banks + Landings to financial institutions Balances with other banks + Landings to financial institutions + Investments + Advances + Operating fixed assets + Deferred + Investments + Advances + Operating fixed assets + Deferred tax assets + other assetstax assets + other assets
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Total Debt / Total EquityTotal Debt / Total Equity
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
Debt to Debt to Equity Equity RatioRatio
824,676,384 824,676,384 //94,791,919 94,791,919 = = 8.70 8.70
715,299,108 715,299,108 //81,367,002 81,367,002 = = 8.80 8.80
645,855,939 645,855,939 //69,270,631 69,270,631 = = 9.324 9.324
Debt to Equity Ratio
8.2
8.4
8.6
8.8
9
9.2
9.4
2009 2008 2007
Ratio
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Total liabilities: Bills payable + Borrowings + Deposits & other Total liabilities: Bills payable + Borrowings + Deposits & other account + Liabilities against subject to the finance lease + other account + Liabilities against subject to the finance lease + other assetsassets
Shareholder Equity: share capital + un-appropriated profit & other Shareholder Equity: share capital + un-appropriated profit & other reservesreserves
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Long Term Debts /Long term debts + Owner EquityLong Term Debts /Long term debts + Owner Equity
Total Total Capitalization Capitalization
RatioRatio
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
42,312,252/137104142,312,252/137104171 71 = = 0.31 0.31
39,682,105/1210491039,682,105/121049107 7 = = 0.33 0.33
36,071,426/1053420536,071,426/105342057 7 = = 0.34 0.34
Total Capitalization Ratio
0.29
0.3
0.31
0.32
0.33
0.34
0.35
2009 2008 2007
Ratio
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Long term debt = Long term debt = Sub-ordinate loans + Deferred tax liabilities + Sub-ordinate loans + Deferred tax liabilities + other liabilitiesother liabilities
Owner’s Equity = Owner’s Equity = Share Capital + Capital Reserves + Un-Share Capital + Capital Reserves + Un-appropriated Profit and other reservesappropriated Profit and other reserves
Working of Total Capitalization Ratio
Particulars 2007 2008 2009
Long term Debts 36,071,426 39,682,105 42,312,252
Owner Equity 69,270,631 81,367,002 94,791,919
Long term debts + Owner Equity 105342057 121049107 137104171
Long Term DebtsLong term debts + Owner Equity
36,071,426 105342057
39,682,105121049107
42,312,252137104171
Long Term Debts Long term debts + Owner Equity 0.34 0.33 0.31
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of PakistanDebt to Tangible Net worth Ratio=Total Debt/Equity –intangible Debt to Tangible Net worth Ratio=Total Debt/Equity –intangible assetsassets
Debt to Debt to Tangible net Tangible net worth Ratioworth Ratio
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007824676384824676384
94791919-17530 94791919-17530 = = 8.701 8.701
715299108715299108
81367002- 5925 81367002- 5925 = = 8.791 8.791
645855939645855939
69270631- 8578 69270631- 8578 = = 9.324 9.324
Debt to Tangible Net Worth Ratio
8.2
8.4
8.6
8.8
9
9.2
9.4
2009 2008 2007
Ratio
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Long term debt = Long term debt = Sub-ordinate loans + Deferred tax Sub-ordinate loans + Deferred tax liabilities + other liabilitiesliabilities + other liabilities
Owner’s Equity = Owner’s Equity = Share Capital + Capital Reserves + Un-Share Capital + Capital Reserves + Un-appropriated Profit and other reservesappropriated Profit and other reserves
Intangible Assets =Intangible Assets = 2009 (17530), 2008 ( 2009 (17530), 2008 (5925) & 2007 5925) & 2007 (8578 )(8578 )
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Profitability Ratios:
Gross Profit Margin
Net Profit Margin
Operating Income Margin
Return on Operating Assets
Return on Assets
Dupont Return on Assets
Return on Total Equity
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Gross Profit Margin = Gross profit/Sales Revenue *100Gross Profit Margin = Gross profit/Sales Revenue *100
Gross Gross profit profit
marginmargin
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
3845804838458048
77947697 * 10077947697 * 100
= 49.3%= 49.3%
37,058,03037,058,030
60,942,798 *10060,942,798 *100
= = 61 % 61 %
33,629,470 33,629,470
50,569,481 *10050,569,481 *100
= = 66 % 66 %
Gross profit marginGross profit margin
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Net Profit Margin = Net profit/Sales Revenue *100Net Profit Margin = Net profit/Sales Revenue *100
Net Net profit profit
marginmargin
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
18,211,84618,211,846
77,947,697 *10077,947,697 *100
= = 23.36 %23.36 %
15,458,59015,458,590
60,942,798 *10060,942,798 *100
= = 25.36 %25.36 %
19,033,77319,033,773
50,569,481 *10050,569,481 *100
= = 37.64 %37.64 %
Net Profit MarginNet Profit Margin
0
510
1520
25
3035
40
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Operating Income Margin=Operating Income / Sales * 100Operating Income Margin=Operating Income / Sales * 100
Operating Operating Income Income marginmargin
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
22,300,17322,300,173
77,947,697 *10077,947,697 *100
= = 28.609%28.609%
23,000,99823,000,998
60,942,798 *10060,942,798 *100
= = 37.741%37.741%
28,060,50128,060,501
50,569,481 *10050,569,481 *100
==55.489%55.489%
Operating Income MarginOperating Income Margin
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Return on Operating Assets = Net income/Operating assetsReturn on Operating Assets = Net income/Operating assets
Return on Return on Operating Operating
AssetAsset
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
18,211,846 18,211,846 /25,147,192 /25,147,192
=72.4 % =72.4 %
15,458,590/24,217,6515,458,590/24,217,655 =63.8 % 5 =63.8 %
19,033,773/ 19,033,773/ 25,922,979 =73.4 %25,922,979 =73.4 %
Return on Operating AssetReturn on Operating Asset
58.00%60.00%62.00%64.00%66.00%68.00%70.00%72.00%74.00%76.00%
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Return on Assets = Net Profit /Total AssetsReturn on Assets = Net Profit /Total Assets
Return Return on Asseton Asset
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 200718,211,846 18,211,846 /944,232,762=1.93%/944,232,762=1.93%
15,458,590/817,758,3215,458,590/817,758,326 =1.89 % 6 =1.89 %
19,033,773/ 19,033,773/ 762,193,593 =2.50 % 762,193,593 =2.50 %
Return on Asset RatioReturn on Asset Ratio
0
0.5
1
1.5
2
2.5
3
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
DuPont Return on Asset=(Net Profit / Sales Revenue) / (Sales / Total DuPont Return on Asset=(Net Profit / Sales Revenue) / (Sales / Total Assets)Assets)
DuPont DuPont Return Return
on Asseton Asset
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
0.233 / 0.08 =2.91 0.253 / 0.07 =3.61 0.376 / 0.07 =5.37
Dupont Return on AssetDupont Return on Asset
0
1
2
3
4
5
6
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Return on Total Equity =Net Profit /Total equity
Return Return on Total on Total EquityEquity
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
18,211,846 / 94,791,919 =19.21 %
15,458,590 / 81,367,002
=18.99 %
19,033,773 / 69,270,631 =27.47 %
Return on Total EquityReturn on Total Equity
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
2009 2008 2007
Ratio
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Activity Ratios:
Total Asset Turnover
Fixed Asset Turnover
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of PakistanTotal Asset Turnover= Net Sales / Average Total
Assets
Total Total Asset Asset
TurnoverTurnover
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
77,947,697/ 944,232,762 =8.25 %
60,942,798/817,758,817,758,326 326 =7.45 % 7.45 %
50,569,481/762,193,593
=6.63 %
Total Asset TurnoverTotal Asset Turnover
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Fixed Asset Turnover= Net Sales / Fixed assets
Fixed Fixed Asset Asset
TurnoverTurnover
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
77,947,697 /25,147,192 =3.10
60,942,798/24,217,655
=2.52 50,569,481 /25,922,979 =1.95
Fixed Asset Turnover RatioFixed Asset Turnover Ratio
0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
3.00%
3.50%
2009 2008 2007
Ratio
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Market Ratios:
Dividend per Share
Earning per Share
Price/Earning Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Dividend paid / number of ordinary shares
Dividend Dividend per per
ShareShare
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
5,820,338 / 1,076,370 5,820,338 / 1,076,370 =5.41 5.41
6,104,894 / 1,076,370 6,104,894 / 1,076,370
=5.67 5.67 2,831,895 / 8,96,975 2,831,895 / 8,96,975 =3.16
Dividend Per ShareDividend Per Share
0
1
2
3
4
5
6
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
(Net profit after tax / number of shares issued)(Net profit after tax / number of shares issued)
Earning Earning per per
ShareShare
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
18,211,846/1,076,370 =16.92
15,458,590/1,07,6370
=14.36 19,033,773/8,96,975 =21.22
Earning per ShareEarning per Share
0
5
10
15
20
25
2009 2008 2007
Ratio
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Ratio Ratio AnalysisAnalysis
National Bank of PakistanNational Bank of Pakistan
Market value per share / Earning per share
Price/Price/Earning Earning
RatioRatio
Year 2009Year 2009 Year 2008Year 2008 Year 2007Year 2007
68.11 / 16.92 68.11 / 16.92 =4.03 4.03 149.93 / 14.36 149.93 / 14.36 =10.44 10.44 146.03 / 21.22 146.03 / 21.22 =6.886.88
Price/Earning RatioPrice/Earning Ratio
0
2
4
6
8
10
12
2009 2008 2007
Ratio
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The bank has now completed more than 60 yearsThe bank has now completed more than 60 years Multifarious products Multifarious products Set the trend before many other banks, both local and foreign Set the trend before many other banks, both local and foreign Good performance of Bank’s ManagementGood performance of Bank’s Management Excellent team spiritExcellent team spirit Today’s the biggest challenge for banking industry in Pakistan Today’s the biggest challenge for banking industry in Pakistan Capture potential customersCapture potential customers The key objective is to meet customers expectations on The key objective is to meet customers expectations on
continuous basiscontinuous basis
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On the basis of Ratio Analysis:On the basis of Ratio Analysis:
NBP should cut off its administrative expenses & selling NBP should cut off its administrative expenses & selling expenses expenses
NBP should reduce its high debt and sales overheadNBP should reduce its high debt and sales overhead Reinvestments in the bank assetsReinvestments in the bank assets
On the basis of Internship:On the basis of Internship: Recruitment of new staffRecruitment of new staff Effective market approachEffective market approach Training of the employeesTraining of the employees
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Thank You