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Avoiding Office GossipDiscussion: A friendly work discussion that talks about others keeps the references to other people general, friendly and supportive. The speaker is not obsessed with picking holes in another person's character but is merely imparting information about what another person or people have done in a matter-of-fact way, to further an objective, work-related conversation and to enlighten the listener about work relevant information;

What is Gossip ?Gossip: Gossip tends to be talk that gains attention for the speaker. The speaker will often adopt a confidential tone and is using the information about somebody else to be the center of attention and will impart the details in a way that tries to undermine the credibility or likability of another person. The details may be given with moralizing undertones and character assassination may be the top of the gossip's agenda. Often you are told more personal details than you care to know about. The motivations behind gossip include attention-seeking, self-inflation, exaggeration and a me-versus-them mentality;What is Gossip ?Grapevine Gossip: This is gossip pertaining to general change occurring within a workplace. Someone started it and now it is running about like wildfire. Usually this happens in an uncertain environment and is fueled by fear, poor communications from management levels and wild guesses by staff. It is less personal than gossip attacking another person but is as equally damaging and demoralizing.;What is Gossip ?Talking about a person or persons personal life when they are not presentNegative and unwelcome gossip criticizing another person or personsRepeating information that can injure a persons credibility or reputationRepeating a rumor about another personRepeating a rumor that is overheard or hearsayRepeating information given to you in confidence without that persons permission or knowledge

What is Gossip ?If you are tempted to participate in rumors or gossip, it is always a good idea to step back and ask yourself several questions:-

Is what I am about to say true?Is it harmless?Is it necessary?How would I feel if someone said something similar about me?How would I feel if I saw my words quoted in the daily paper tomorrow?How am I going to feel later if I say this? (or listen to this)Does gossiping honor my own personal values?

Much is to be gained by turning down the opportunity to gossip. With conscious effort andconviction, staff can do their part to derail the harmful effects of destructive gossip and keep the SNS Office environment healthy and happy for all.How to Know If It is Gossip?Lost productivity and wasted timeErosion of trust and moraleIncreased anxiety among staff as rumours circulate without any clear information as to what is fact and what is notGrowing divisiveness among staff as people take sidesHurt feelings and reputationsJeopardized chances for the gossipers' advancement as they are perceived as unprofessional;Attrition as good employees leave the organization due to the unhealthy atmosphere.

Negative Influence of Gossip ?It is essential that all SNS Staff always conduct themselves in such a way as to prevent gossip.It is very easy to get drawn in to the gossip circle, and often difficult to resist. However to avoid getting involved in non-productive and destructive gossip, members should abide by the following points:-Do not speak or insinuate another persons name when that person is not present unless it is to compliment, praise or to ask about matters related directly to their work.Refuse to participate when another person speaks about a person not present in a negative lightDo not respond to an email or pass it on to any other person if it is derogatory about another memberPreventing Gossip?Actively call a halt to a discussion if the person or persons initiate gossip about another person when that person is not present.If a member of SNS does something unethical, incorrect, against SNS policies, or is disruptive use the proper channels to bring it to the attention of the Management so that they can resolve the conflict.Mind your own business, be a dedicated rehabilitator, behave as an adult and expect the same from others.

WHO IS RESPONSIBLE FOR STOPPING GOSSIP?It is everyones responsibility to prevent and stop gossip.Preventing Gossip?Actively call a halt to a discussion if the person or persons initiate gossip about another person when that person is not present.If a member of SNS does something unethical, incorrect, against SNS policies, or is disruptive use the proper channels to bring it to the attention of the Management so that they can resolve the conflict.Mind your own business, be a dedicated rehabilitator, behave as an adult and expect the same from others.

WHO IS RESPONSIBLE FOR STOPPING GOSSIP?It is everyones responsibility to prevent and stop gossip.Preventing Gossip?Passing along information about othersComplaining about policies, procedures, bosses,.Venting about mistreatmentBlaming othersSharing too much personal informationSarcastic side remarksCelebrity gossip

Types of GossipVenting-letting off steamLack of skill - Staff do not have conflict resolution skills, or know how to do direct and open communicationStaff dont have listening skillsConflict avoidantNegative attitudeBoredFind out information-get the scoop

Why do People Gossip ?Be assertive talk directly to the person who you have the issue with.Change the subject Focus on how you can help them improve or point out the positive in the personWalk awayRedirect

Break the Gossip ChainI,----, an employee of SNS.- agree to promptly raise any issue I have with another staff member directly. - I agree to work directly with my colleague to find a mutually agreeable solution that builds on both of our strengths. - If, after a good faith effort, the conflict remains unresolved, I will request a meeting with my director and my colleague to resolve the conflict.- I agree to take to that meeting at least two possible solutions that will honor both persons as well as the organizations needs. I agree neither to gossip about, nor hold back from, resolving an issue that affect the quality of care and education. - I will participate fully in staff development sessions on problem-solving techniques__________________Signature _______Date

No Gossip PledgeTHANK YOU!