aVoice Employee Communications
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21-Oct-2014 -
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Economy & Finance
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Transcript of aVoice Employee Communications
Information is Power
It’s not what I know about my company it’s what I don’t know that scares me.
Scott McNealy, CEOSun Microsystems
avoiceE M P L O Y E E C O M M U N I C AT I O N S
1 External Hotline Gather Information
2 Report Findings
3 confidential impartial essential
The Service
Why?
29%actively engaged
* Gallop Management Journal semi-annual Employee Engagement Index
EMPLOYEE ENGAGEMENT
54%not engaged
* Gallop Management Journal semi-annual Employee Engagement Index
EMPLOYEE ENGAGEMENT
17%actively disengaged
* Gallop Management Journal semi-annual Employee Engagement Index
EMPLOYEE ENGAGEMENT
29%actively engaged
54%not engaged
17%actively disengaged
* Gallop Management Journal semi-annual Employee Engagement Index
EMPLOYEE ENGAGEMENT
* Gallop Management Journal semi-annual Employee Engagement Index
17%actively disengaged
54%not engaged
29%actively engaged
EMPLOYEE ENGAGEMENT
9 AM 11 AM 1 PM 3 PM 4:58 PM
Workers actively disengaged from their jobs are costing
the US economy more than $292 billion a year in lost
productivity.
Being actively disengaged leads to people being less
productive, less loyal and less likely to offer excellent
customer service.
Disengagement In Action
INFORMATION FILTERING
FILTERISSUE FILTER FILTER CEO
Information filtering gives executives a false sense of reality
The Solution?
1-800-IAM-SAFE
Anonymous Employee Hotline
avoiceE M P L O Y E E C O M M U N I C AT I O N S
INFORMATION FILTERING
ISSUE CEO
avoiceE M P L O Y E E C O M M U N I C AT I O N S
What Issues?
Stress
Inappropriate Public Behavior
Threats & Intimidation
Burnout
Over Worked
Inappropriate Jokes
Office Conflicts
Sexual Harassment
55% of Canadian companies were victims of economic crime in the last two years with an average loss of over $2,000,000*
Pricewaterhouse Cooper, Global Economic Crime Survey 2005
Theft
Broken Promise
Would you call an internal hotline?
Frustration
Trust?
Professionalism
External Hotline
People are 50% more likely to use a 3rd party hot line.
Anonymity is Critical
Professional Operators
Trust
End Miscommunications
Open up clear lines of communication
It Pays To Listen™
avoiceE M P L O Y E E C O M M U N I C AT I O N S