AvePoint Cloud Series - When do you decide to go to Office 365?
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Transcript of AvePoint Cloud Series - When do you decide to go to Office 365?
When do you decide to go to Office 365?
October 2014 – Mark Stokes
Mark Stokes - MVP Red Plane
Microsoft Partner in North West UK
www.redplane.co.uk
@FlyRedPlane
Office 365, SharePoint, Azure, nopCommerce, Windows 8 Apps, Windows Phone Apps, iOS Apps, .Net
@MarkStokes
Interests: SharePoint, Technology, Photography, Raspberry Pi, Snowboarding, Wakeboaring, Running, Tough Mudder, My Dog - Hugo
Agenda
What does the Cloud mean to us?
Azure vs Office 365
Office 365 & SharePoint Online
What the marketing tells you
What the marketing doesn’t tell you
Trust – Security & Privacy
Control
Cost / Benefits
Some other things to think about
Job Security – The end of the IT Pro?
What does The Cloud mean to us?
Types of cloud On-Premises
Private Cloud
Community Cloud
Public Cloud
Characteristics (NIST) On-demand self-service
Broad network access
Resource pooling
Rapid elasticity
Measured service
Cloud Offerings
SaaS
PaaS
IaaS
DaaS
Azure vs Office 365
Infrastructure as a Service
Platform as a Service
Generally
Compute
Storage
Virtual Network
Software as a Service
Exchange Online
Lync Online
SharePoint Online
Associated:
Dynamics CRM Online
Power BI
Project Online
Yammer
What is Office 365?
Office 365
What is Office 365?
Office 365
Lync Online
What is Office 365?
Office 365
Lync Online Exchange Online
What is Office 365?
Office 365
Lync Online
Exchange Online
SharePoint Online
What is Office 365?
Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
What is Office 365?
Windows Azure Active Directory
Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
What is Office 365?
Windows Azure Active Directory
Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted
Applications
What is Office 365?
Windows Azure Active Directory
Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted
Applications
.Net Application
What is Office 365?
Windows Azure Active Directory
Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted
Applications
.Net Applicatio
n
PHP Applicatio
n
What is Office 365?
Windows Azure Active Directory
Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted Applications
.Net Applicatio
n
PHP Applicatio
n
What else can you think ok?
What is Office 365?
Windows Azure Active Directory
Power BI for Office 365
Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted Applications
.Net Applicatio
n
PHP Applicatio
n
What else can you think ok?
What is Office 365?
Windows Azure Active Directory
Dynamics CRM Online
Power BI for Office 365
Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted Applications
.Net Applicatio
n
PHP Applicatio
n
What else can you think ok?
What is Office 365?
Windows Azure Active Directory
Dynamics CRM Online
Power BI for
Office 365
Office Web Apps
Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted Applications
.Net Applicatio
n
PHP Applicatio
n
What else can you think ok?
What is Office 365?
On-Premises Active Directory
Windows Azure Active Directory
Dynamics CRM Online
Power BI for Office 365
Office Web Apps
Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted Applications
.Net Applicatio
n
PHP Applicatio
n
What else can you think ok?
What is Office 365?
On-Premises Active Directory
ADFS / DirSync
Windows Azure Active Directory
Dynamics CRM
Online
Power BI for Office
365
Office Web Apps Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted Applications
.Net Applicatio
n
PHP Applicatio
n
What else can you think ok?
What is Office 365?
On-Premises Active Directory
ADFS / DirSync
Yammer Windows Azure Active Directory
Dynamics CRM
Online
Power BI for Office
365
Office Web Apps Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted Applications
.Net Applicatio
n
PHP Applicatio
n
What else can you think ok?
What is Office 365?
On-Premises Active Directory
ADFS / DirSync
Windows Azure Active Directory
Yammer
Dynamics CRM
Online
Power BI for Office
365
Office Web Apps Office 365
Lync Online
Exchange Online
SharePoint Online
Office Pro Plus
Azure Hosted Applications
.Net Applicatio
n
PHP Applicatio
n
What else can you think ok?
SharePoint Online
SharePoint Online
SharePoint Online
SharePoint Online
SharePoint Online
Site Collection
SharePoint Online
SharePoint Online
SC Site Collection
SharePoint Online
SharePoint Online
SC SCSite
Collection
SharePoint Online
SharePoint Online
SC SC SC SC
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SC
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SC
SC
SharePoint Online
SharePoint Online
Supporting Services
SC
SC
SC
SC
SC
SC
SC
SC
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SC
SC
Search
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SC
SC
Search BCS
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SC
SC
Search BCSSecure Store
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SC
SC
Search BCSSecure Store
Managed
Metadata
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SC
SC
Search BCSSecure Store
InfoPath Forms
Managed
Metadata
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SC
SC
Search BCSSecure Store
InfoPath Forms
User Profiles
Managed
Metadata
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SC
SC
Search BCSSecure Store
InfoPath Forms
User Profiles
Records Mngmt
Managed
Metadata
SharePoint Online
SharePoint Online
SC
SC
SC
SC
SC
SC
SC
SC
Search BCSSecure Store
InfoPath Forms
User Profiles
Records Mngmt
OneDrive for
Business
Managed
Metadata
SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC SC
Search BCSSecure Store
InfoPath Forms
User Profiles
Records Mngmt
OneDrive for
Business
Managed
Metadata
SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC Search
Search BCSSecure Store
InfoPath Forms
User Profiles
Records Mngmt
OneDrive for
Business
Managed
Metadata
SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC Search
CTHub
Search BCSSecure Store
InfoPath Forms
User Profiles
Records Mngmt
OneDrive for
Business
Managed
Metadata
SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC Search CTHubApp
Catalog
Search BCSSecure Store
InfoPath Forms
User Profiles
Records Mngmt
OneDrive for
Business
Managed
Metadata
SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC Search CTHubApp
Catalog
Public Websit
e
Search BCSSecure Store
InfoPath Forms
User Profiles
Records Mngmt
OneDrive for
Business
Managed
Metadata
PowerShell
Office 365 offers a large suit of PowerShell cmdlets for common administrative tasks
SharePoint Online? Not so much!
30 cmdlets in SharePoint Online vs 774 in SharePoint 2013 on-premises
http://technet.microsoft.com/en-us/library/fp161364(v=office.15).aspx
Community efforts to wrap CSOM code in PowerShell cmdlets
Gary Lapointehttp://blog.falchionconsulting.com/index.php/2014/01/announcing-my-custom-sharepoint-online-cmdlets/
Chris O’Brienhttp://www.sharepointnutsandbolts.com/2013/12/Using-CSOM-in-PowerShell-scripts-with-Office365.html
Delegated Administrators
You can give your preferred MS Partner “Delegated Administrator” access to your tenancy
They can now log into your Tenancy Administration pages and make changes on your behalf
Delegate Administration means you do not have to purchase a license for your MS Partner to support you
And they don’t have to maintain account details for every client!
What the marketing tells you
No upfront “infrastructure” costs
Simple per user per month licencing cost
It’s always there (99.9% uptime – Financially backed!)
Access Anywhere, Anytime on Any Device
You will save money
It’s quick, easy and idiot proof
There is no downside
It’s the future
We are “all in”
It what you should be doing…..
What the marketing doesn't tell you
Upfront Costs Awareness, education and training on new systems
You still need to “design” your cloud environment
You still need to migrate your content into The Cloud
You might need to invest in faster / more robust Internet connectivity
De-provisioning costs of existing infrastructure
Supporting Architecture – DirSync / ADFS – Single Sign-On
Vendor Lock-in
Lack of control of the platform
You will (should) save money if you do it right and have a medium to long term strategy
How good is your MS Partner at setting up and configuring the services?
Service Continuity Redundancy
Physical redundancy at server, datacenter, and service levels
Data redundancy with robust failover capabilities
Functional redundancy with offline functionality
Resiliency
Active load balancing
Automated failover with human backup
Recovery testing across failure domains
Distributed services
Distributed component services like Exchange Online, SharePoint Online, and Lync Online limit scope and impact of any failures in a component
Directory data replicated across component services insulates one service from another in any failure events
Simplified operations and deployment
Monitoring Internal monitoring built to drive automatic
recovery
Outside-in monitoring raises alerts about incidents
Extensive diagnostics provide logging, auditing, and granular tracing
Simplification Standardized hardware reduces issue
isolation complexities
Fully automated deployment models, making deployment easier than ever
Standard built-in management mechanism
Human backup Automated recovery actions with 24/7 on-call
support
Team with diverse skills on the call provides rapid response and resolution
Continuous improvement by learning from the on-call teams
Service Continuity
Continuous learning If an incident occurs, regardless of the
magnitude of impact we do a thorough post-incident review every time
Our post-incident review consists of analysis of what happened, our response, and our plan to prevent it in the future
In the event your organization was affected by a service incident, we share the post-incident review with you
Consistent communication Transparency requires consistent
communication, especially when you are using the service
We have a number of communication channels such as email, RSS feeds, and the very important and highly relevant Service Health Dashboard
Consistent communication
Trust - Security
Is your Cloud Provider Secure?
Do you “Trust” your cloud provider with your data?
What accreditations does you Cloud provider have (e.g. IL2 / IL3)
Are there any recorded security breaches?
What level of security to you actually need?
Could YOU do a better job of securing your own data?
Security of Data at Rest
Security of Data in Transit
Trust - Privacy / Data Protection
Where is your data? The laws of the land in the location where your data is stored
Check the small print of your Service Providers Terms and Conditions
Who owns your data? And what can they do with it?
PRISM
Safe Harbor
Additional questions are: Just how private is your data REALLY?
Are hackers REALLY going to be interested in YOUR data?
If yes, then can your Cloud provider provide “at least the same” level of privacy control that you could do yourself?
PRISM
Clandestine mass electronic surveillance data mining program
Operated by the US National Security Agency (NSA) since 2007
Collects stored Internet Communications based on demands made to Internet companies such as Google, Microsoft, Yahoo!, Facebook, PalTalk, YouTube, Skype, AOL, Apple
Provides – E-mail, Chat (Video & Voice), Videos, Photos, Stored data, VoIP, File Transfers, Video Conferencing, Notifications of target activity (logins, etc), Online Social Networking details, Special Requests
US as a World’s Telecommunications Backbone Much of the worlds communications flow through the US
A target’s phone call, e-mail or chat will take the cheapest path, not the physically most direct path – you can’t always predict the path.
A target’s communications could easily be flowing into and through the U.S.
US-EU Safe Harbor
Streamlined process for US companies to comply with EU Directive on the protection of personal data
Companies operating in the EU are not allowed to send personal data to countries outside of the European Economic Area unless there is a guarantee that it will receive adequate levels of protection
Intended for organisations within the EU or US that stores customer data, the Safe Harbor Principles are designed to prevent accidental information disclosure or loss.
US companies can opt into the program as long as they adhere to the 7 principles outlined in the directive.
US-EU Safe Harbor Principles
Notice – Individuals must be informed that their data is being collected and how it will be used
Choice – individuals must have the ability to opt out of the collection and forward transfer of the data to third parties
Onward Transfer – Transfers of data to third parties may only occur to other organisations that follow adequate data protection principles
Security – Reasonable efforts must be made to prevent loss of collected data
Data integrity – Data must be relevant and reliable for the purpose it was collected for
Access – Individuals must be able to access information held about them, and correct or delete it if it is inaccurate
Enforcement – There must be effective means of enforcing these rules
Control - Or rather the lack of
You no longer control the platform
You no longer have control over platform updates
What warning / communication do you have of impending updates?
How do you test your configuration / customisations against impending updates?
What support capability is offered? /what are the SLAs?
Cost benefits
Compare on-premises to cloud for certain scenarios
Focus on running your company rather than being an IT company that makes some widgets
Short, medium or long term investment?
Capital Expenditure to Operational Expenditure
CapEx vs OpExCAPEX OPEX
Definition:
Capital expenditures are expenditures creating future benefits. A capital expenditure is incurred when a business spends money either to buy fixed assets or to add to the value of an existing asset with a useful life that extends beyond the tax year.
OPEX refers to expenses incurred in the course of ordinary business, such as sales, general and administrative expenses (and excluding cost of goods sold – or COGS, taxes, depreciation and interest).
Also known as: Capital ExpenseOperating Expenditure, Revenue Expenditure
Accounting treatment:Cannot be fully deducted in the period when they were incurred. Tangible assets are depreciated and intangible assets are amortized over time.
Operating expenses are fully deducted in the accounting period during which they were incurred.
In throughput accounting:
Money spent on inventory falls under CAPEX. The money spent turning inventory into throughput is OPEX.
In real estate term: Costs incurred for buying the income producing property.Costs associated with the operation and maintenance of an income producing property.
Examples: Buying machinery and other equipment, acquiring intellectual property assets like patents, furniture and fixtures
Wages, maintenance and repair of machinery, utilities, rent, SG&A expenses, license fees, office running expenses
http://www.office365-singapore.com/microsoft-office-365/office-365-opex-cost-savings/
Things to think about
Content Migration
Connectivity
Internet Connectivity
Cloud connectivity to on-premises LOB applications
Features
Do you need features your chosen cloud doesn't have / support?
Customisations
Developing
Deploying
Maintenance / Support - Third Party Support Contracts (changes to the platform might break your code)
Job Security – The end of the IT Pro?
Thank you…