Avaya VIEW Configuration Guide - Spectralink
Transcript of Avaya VIEW Configuration Guide - Spectralink
721-1006-000 Rev: B August 2015
VIEW Certified Configuration Guide
Avaya Inc. WAP9122, WAP9123, WAP9132, WAP9133
VIEW Certified Configuration Guide: Avaya, Inc.
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Copyright Notice
© 2015 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the names
and marks associated with Spectralink’s products are trademarks and/or service marks of Spectralink
Corporation and are common law marks in the United States and various other countries. All other
trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted
in any form or by any means, for any purpose other than the recipient’s personal use, without the express
written permission of Spectralink.
All rights reserved under the International and pan-American Copyright Conventions. No part of this
manual, or the software described herein, may be reproduced or transmitted in any form or by any
means, or translated into another language or format, in whole or in part, without the express written
permission of Spectralink Corporation.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Notice
Spectralink Corporation has prepared this document for use by Spectralink personnel and customers.
The drawings and specifications contained herein are the property of Spectralink and shall be neither
reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any
license to make, use, or sell equipment manufactured in accordance herewith.
Spectralink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult Spectralink to determine
whether any such changes have been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT
INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME
PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED
HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR
GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.
Contact Information
US Location European Location
800-775-5330 +45 7560 2850
Spectralink Corporation Spectralink Europe ApS
2560 55th Street Langmarksvej 34
Boulder, CO 80301 8700 Horsens, Denmark
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Contents
Chapter 1: Introduction ....................................................... 4
Certified Product Summary .............................................................................................. 4
Known Limitations ............................................................................................................ 5
Spectralink References .................................................................................................... 5
Avaya References ............................................................................................................. 7
Product Support ............................................................................................................... 8
Chapter 2: Overview ........................................................... 9
Avaya ................................................................................................................................. 9
Spectralink ........................................................................................................................ 9
Network Topology............................................................................................................10
Chapter 3: Getting Started ................................................... 11
Out of the Box Configuration ..........................................................................................11
Diagnostics ......................................................................................................................12
Chapter 4: WLAN Configurations .......................................... 14
Security Settings .............................................................................................................14
WEP ..................................................................................................................................15
WPA-PSK ..........................................................................................................................17
WPA2-PSK ........................................................................................................................18
WPA2-Enterprise .............................................................................................................19
QoS ...................................................................................................................................20
Chapter 5: Radio Configurations ........................................... 22
Global Settings ................................................................................................................22
Chapter 6: Global bgn Settings ............................................. 25
Basic and Supported Rates ............................................................................................25
Individual Radio Settings ................................................................................................26
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Chapter 1: Introduction
Spectralink’s Voice Interoperability for Enterprise Wireless (VIEW) Certification Program is
designed to ensure interoperability and high performance between PIVOT™ by Spectralink®
(87-Series), 84-Series, and 8020/8030 Wireless Telephones and wireless LAN (WLAN)
infrastructure products.
The products listed below have been thoroughly tested in Spectralink’s lab and have passed
VIEW Certification. This document details how to configure Avaya Wireless LAN 91-Series
platform with Spectralink Wireless Telephones.
Certified Product Summary
Manufacturer: Avaya Inc.
Certified products: WAP 9122, WAP 9123, WAP 9132, WAP 9133
AP Radio(s): 2.4 GHz (802.11b/g/n), 5 GHz (802.11a/n/ac)
Security: None, WEP, WPA-PSK, WPA2-PSK, WPA2-Enterprise (EAP-FAST and PEAPv0/MSCHAPv2) with OKC
QoS: Wi-Fi Standard for PIVOT, 8440/8441/8450/8452/8453,8020/8030
Network topology: Switched Ethernet (recommended)
AP software versions approved:
7.2.8-5484
Handset* models tested: Spectralink PIVOT Wireless Telephones
Handset radio mode: 802.11b 802.11b/g 802.11bgn 802.11a & 802.11an
Meets VIEW minimum call capacity per Radio:
8 calls 8 calls 8 calls 10 calls
Handset models tested: Spectralink 8440/8441/8450/8452/8453 Wireless Telephone
Handset radio mode: 802.11b 802.11b/g 802.11bgn 802.11a & 802.11an
Meets VIEW minimum call capacity per Radio:
8 calls 8 calls 8 calls 10 calls
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Handset models tested: Spectralink 8020/8030 Wireless Telephone
Handset radio mode: 802.11b & b/g mixed. 802.11 g only 802.11a
Meets VIEW minimum call capacity per Radio :
6 calls 8 calls
*Spectralink handset models and their OEM derivatives are verified compatible with the WLAN hardware
and software identified in the table. Throughout the remainder of this document they will be referred to
collectively as “Spectralink Wireless Telephones”, “phones” or “handsets”. The 8440, 8441 (8440 with
personal alarm hardware), 8450 (with 1D bar code reader), 8452 (with 1D and 2D bar code reader), and
8453 (8452 with personal alarm hardware) handsets will be referred to collectively as the 84-Series
handsets. All PIVOT models will be referred to collectively as PIVOT handsets.
** Maximum calls tested per the VIEW Certification Test Plan. The certified product may actually support
a higher number of maximum calls
***WPA2-Enterprise and Wi-Fi Standard QoS are not available for Spectralink 8020/8030 handsets
connecting to PBXs using the TDM protocol through a Spectralink Telephony Gateway (phone type 30 on
the 8020/8030).
Known Limitations
8020/8030 handsets are not compatible with the N-Only AP mode. 84-Series handsets may be
used with the N-Only AP mode.
Spectralink References
All Spectralink documents are available at http://support.spectralink.com.
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To go to a specific product page:
Select the Product Category and Product Type from the dropdown lists and then select the
product from the next page. All resources for that particular product are displayed by default
under the All tab. Documents, downloads and other resources are sorted by the date they were
created so the most recently created resource is at the top of the list. You can further sort the
list by the tabs across the top of the list to find exactly what you are looking for. Click the title to
open the link.
Support documents
PIVOT by Spectralink Configuration Guide The PIVOT Configuration Guide provides detailed
information about PIVOT menu items that have been developed specifically for the PIVOT
handset.
Spectralink 87-Series Wireless Telephone Deployment Guide The Deployment Guide provides
sequential information for provisioning and deploying the handsets. It covers deployment using
the SLIC tool and CMS as well as manual deployment.
The Spectralink 84-Series Wireless Telephone Administration Guide provides a comprehensive
list of every parameter available on Spectralink 84-Series Wireless Telephones.
The Spectralink 84-Series Deployment Guide is your essential reference for provisioning and
deploying Spectralink 84-Series handsets in any environment.
The Web Configuration Utility User Guide explains how to use a web browser to configure the
Spectralink 84-Series handsets on a per handset basis.
The Spectralink 8020/8030 Wireless Telephone Handset Administration Tool document explains
how to use a software interface to configure the handsets.
Best Practices for Deploying Spectralink 87-Series PIVOT Handsets provides detailed
information on wireless LAN layout, network infrastructure, QoS, security and subnets.
White Papers
Spectralink White Papers are available at http://www.spectralink.com/resources/white-papers.
For the Spectralink 84-Series Wireless Telephones, please refer to Best Practices Guide for
Deploying Spectralink 84-Series Handsets for detailed information on wireless LAN layout,
network infrastructure, QoS, security and subnets.
For additional details on RF deployment please see The challenges of ensuring excellent voice
quality in a Wi-Fi workplace and Deploying Enterprise-Grade Wi-Fi Telephony.
These White Papers identify issues and solutions based on Spectralink’s extensive experience
in enterprise-class Wi-Fi telephony. It provides recommendations for ensuring that a network
environment is adequately optimized for use with Spectralink Wireless Telephones.
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Avaya References
All product and accessory documentation and downloads can be found on the Avaya customer
support website at https://support.avaya.com/. On this site, you gain access to Avaya technical
resources and a wealth of information about Avaya products.
Accessing documents on Avaya.com
1 From the Avaya support site click on the Documents link at the top of the page (or go to
https://support.avaya.com/documents/).
2 In the search field, type the product you’re looking for (i.e., WLAN 9100). Select the
Release you want, if applicable.
3 For Content Type, click the Select All link.
4 Click Enter.
Avaya WLAN 91-Series documentation
Read Me First - Avaya WLAN 91-Series, NN47252-100
Using the Avaya Wireless Orchestration System Wi-Fi Designer, NN47252-101
Using the Avaya OS for Avaya WLAN AP 91-Series, NN47252-102
Using the Avaya Wireless Orchestration System, NN47252-103
Regulatory Reference for Avaya WLAN Outdoor AO912X Series, NN47252-104
Regulatory Reference for Avaya WLAN Indoor AP912X and AP913X Series, NN47252-
105
Using the Avaya Console for Avaya WLAN 91-Series, NN47252-106
Avaya WLAN 9100 External Antennas Reference Guide
Installing the Avaya WLAN Outdoor Access Point WAO9122, NN47252-300
Installing the Avaya WLAN Indoor Access Points WAP912X and WAP913X Series,
NN47252-301
Avaya Identity Engines Integration with WLAN 91-Series, NN47280-503
Note: Link to documents
You can also locate the WLAN 9100 regulatory guide and installation
documentation at https://support.avaya.com/products/P1570/wireless-lan-9100-
series/7.0.x?aka=WLAN+9100.
1 From the Wireless LAN 91-Series support page, select the Product Documents tab.
2 At the bottom of the Product Documents tab, click the View product documents link.
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3 In the User Guides and Top Documents area, click the Document Collection – Release
7.0 – Avaya Wireless LAN 91-Series link. You are prompted to download the
documentation collection zip file.
4 After you have downloaded the zip, extract the files to a local folder and select the
appropriate document.
Product Support
If you encounter difficulties or have questions regarding the configuration process, please
contact Avaya at [email protected] or Spectralink at http://support.spectralink.com/..
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Chapter 2: Overview
This document provides general guidelines into configuration sections of AP, which require
considerations when interoperating with Spectralink phones. This document is based on
settings found to be successful during the VIEW program testing, from AP perspective. Reader
should refer to reference documents from both vendors, if more in-depth understanding of
products from respective vendors is desired/required.
Avaya
Avaya Wireless LAN 91-Series platforms are autonomous systems, i.e. Systems with on-board
controller, with multiple dual band radios. The radios can be configured in either 2.4GHz or 5
GHz channels.
Spectralink
Spectralink 8020/8030 handsets can be configured with Wi-Fi Standard QoS. On the Admin
menu navigate to Network Config> WLAN settings> Custom> QoS.
Spectralink 84-Series handsets only support Wi-Fi Standard QoS.
Refer to the Spectralink PIVOT Configuration Guide for complete information on how to
provision the handsets
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Network Topology
Note: Example configuration shown
This is a modified diagram and not all components are shown for every
system type.
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Chapter 3: Getting Started
Out of the Box Configuration
Default and system settings
Install and set up the device as instructed in the appropriate Installation documentation. Avaya
devices use DHCP by default to obtain an IP address, and can be accessed at their Default
Host Name (shown in the following table) if DHCP and DNS are in operation on your network. If
the device cannot obtain an IP address from DHCP, Default IP Addresses are shown in the
following table for use as directed in the appropriate Installation documentation.
Products Default Host name Default IP Address
Access Points Unit’s serial number 192.168.1.3/24
WOS Default IP Address avaya-wos:9443 (port 9443 for web access)
192.168.1.10/24
Switches – Layer 2 192.168.1.1/24
Switches – Layer 3 192.168.1.1/24
Default Username admin (for all products; lower case)
Default Password admin (for all products; lower case
By default, the AP can be accessed using Web, and SSH. For all access methods, the default
user name is admin and password is admin. When using SSH, user can generally use basic
commands. To enable all the commands, user should enter configuration mode, by typing
“config” on the command prompt. When using the web interface, user can perform all
configuration and monitoring activities. Preferred way to work with AP is via Web interface.
Rest of this document uses Web interface screen shots to explain configuration, monitoring and
debugging.
Software Upgrades
From time to time, when newer software is released for the AP, user can upgrade the Aps using
System Tools section. Under System Tools, there are other utilities available to help manage
the system and debugging.
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To change to a different AP software:
1 Go to System Tool> System
2 Click on “Choose File”, select the AP OS of interest, and click “Upload”
3 Once uploaded, select the image from “Active Software Image”, Click “Save & Reboot”,
change the delay to 0, for immediate reboot.
Diagnostics
As we all know, there are no systems which do not encounter issues. From time to time, there
will arise a need to send in some information back to customer support to help resolve issue(s)
encountered. The System Tools, has built-in diagnostics which will create a diagnostic file on
the system, which can be sent back to customer support.
Here’s how to get a diagnostic log off of the system:
1 Go to System Tools> Diagnostics
2 Click on “Create” button, once diagnostic file is created
3 Click on the diagnostic.log file, this will download the file to your configured directory for
the browser.
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4 Send this diagnostic file to the customer support
There are other useful utilities available in System Tools to help manage system and debugging
purposes. They are pretty straight forward to use.
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Chapter 4: WLAN Configurations
The AP and handsets can support multiple security types. One of the first things to do on the
AP is to create multiple SSIDs, using required security setting as may be needed.
Security Settings
In order to manage SSIDs
1 Go to SSIDs> SSID Management page. Here you will see already existing SSIDs in the
system. In order to edit any existing SSID, Click on the SSID name. All the applicable
parameters for the SSID are made available to change.
2 To create a new SSID, Enter the name of the SSID and click on “Create” button.
3 Change parameters from the pull down menus and checkboxes for the SSID as needed.
One particular checkbox of interest is “Global”, which implies, use global security
settings for the SSID. Preferred setting is to uncheck this box, and make the settings for
SSID, as unique.
4 SSID page also provides traffic limiting, QoS and Scheduling parameters per SSID level,
among others as seen from the screenshot below.
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WEP
For WEP enabled SSID, simply create a new SSID, and use the pulldown menu from
Encryption/Authentication, select WEP type, WEP/Open. WEP only allows global-security
settings to be used for encryption keys. To change an existing SSID, to WEP encryption, simply
change the type by selecting WEP from Encryption/Authentication.
Remember to set/change the global-security for WEP SSIDs. To set/change the global security
parameters
1 Go to Security> Global Settings, as seen in the screenshot below
2 Select appropriate Encryption Key to set, and use proper ASCII (5 or 13) or Hex (10 or
26) values
3 Change the Default Key to which ever key needs to be default key
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WPA-PSK
For WPA-PSK enabled SSID, simply create a new SSID, and use the pulldown menu from
Encryption/Authentication, select WPA/802.1x type. Uncheck the “Global” checkbox, this will
present parameters to further configure WPA parameters, namely Encryption Cipher and
Authentication. For WPA-PSK, pick TKIP as the cipher, and pick PSK as the authentication
method. Provide the Preshared Key.
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WPA2-PSK
For WPA2-PSK enabled SSID, simply create a new SSID, and use the pulldown menu from
Encryption/Authentication, select WPA2/802.1x type. Uncheck the “Global” checkbox, this will
present parameters to further configure WPA parameters, namely Encryption Cipher and
Authentication. For WPA2-PSK, pick AES as the cipher, and pick PSK as the authentication
method. Provide the Preshared Key.
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WPA2-Enterprise
For WPA-PSK enabled SSID, simply create a new SSID, and use the pulldown menu from
Encryption/Authentication, select WPA/802.1x type. Uncheck the “Global” checkbox, this will
present parameters to further configure WPA parameters, namely Encryption Cipher and
Authentication. For WPA2-Enterprise, pick WPA2/802.1x as the cipher, and pick EAP as the
authentication method. Provide all the Authentication-Server related parameters.
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QoS
In order to properly manage traffic through the system, user can pick appropriate QoS value
from the pull down menu, for QoS in the SSID definition. The values range from 0 to 3,
mapping as follows:
Background: 0
Best Effort: 1
Video: 2
Voice: 3
When a lower priority is received, it sent at the QoS Setting of the SSID, whereas traffic with
higher priority than what is set, is sent unchanged.
DSCP if enabled, overrides the QoS Setting in SSID definition, and DSCP mappings are used
for traffic prioritization.
DSCP
To enable DSCP
1 Go to Radios> DSCP Mappings, choose the “On” radio button to enable it.
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2 Choose DSCP to QoS Mappings appropriate to the SIP server and other infrastructure
devices.
Following screen shot shows the DSCP settings page with values set appropriately for
Spectralink DSCP tag defaults.
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Chapter 5: Radio Configurations
Set the radio-related parameters to ensure proper coverage and overall efficiency of WLAN
solution. Efficiency of WLAN can be thought of as overall coverage, overall user experience in
regards to performance observed, roaming and voice quality of the handset.
Radio configuration involves adjusting parameters at global levels, which apply to all radios and
radio specific settings which apply to individual radios.
Global Settings
Following screenshot shows the RadioGlobal Settings page. Adjust the parameters as may
be required for the best deployment.
Beacons DTIM Period: 2
WMM ACM Video and WMM ACM Voice on, and CAC bandwidth 10% on an radios and
30% on bgn radios. If a version of the PIVOTsoftware before 1.5 is in use, WMM ACM
Video and Voice must be off.
ARP Filtering: Proxy
Multicast Processing: Send Multicast unmodified
Besides Global Settings, there are other global settings, specific to 11an, 11bgn, and 11n which
may need to be adjusted based on deployment/testing needs.
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Beacon
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Multicast Settings
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Chapter 6: Global bgn Settings
Basic and Supported Rates
For the best performance under heavy load, it is recommended that basic and supported rates
of 1 2be disabled in global-bgn.
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Individual Radio Settings
In order to adjust individual radio parameters,
Go to Radios> Radio Settings page.
Here user can change radios specific parameters as seen below:
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