Avandel Delivers Salesforce.com CRM Success

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5 Avandel Appexchange apps > 500 Custom Force.com application built > 10000 Salesforce users served > 15 PDO Appexchange apps built for others > 200 Many years of total project experience > 40 Certified Developers > 100 Salesforce Customers > 10 Countries served > 50 Employees We are a team of innovators, consultants and Salesforce certified developers who build solutions in and around the cloud. www.avandel.com 15635 Alton Parkway Suite 295 Irvine CA 92618 | +1 949 275 2703 | [email protected]

Transcript of Avandel Delivers Salesforce.com CRM Success

Page 1: Avandel Delivers Salesforce.com CRM Success

5 Avandel Appexchange

apps

> 500Custom Force.com application built

> 10000Salesforce users served

> 15 PDOAppexchange apps built for others

> 200Many years of total project

experience

> 40Certified Developers

> 100Salesforce Customers

> 10Countries served

> 50Employees

We are a team of innovators, consultants and Salesforce certified

developers who build solutions in and around the cloud.

www.avandel.com15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected]

Page 2: Avandel Delivers Salesforce.com CRM Success

WHAT WE DO?

● Strategic CRM Consulting● ISV Appexchange Solutions● Custom Application Development● System Integration● Training and Support Services● Salesforce Implementation Projects

We Help Organizations Win More Business And

Reach Scalability At Minimal Cost

ENTERPRISECLOUD COMPUTING

Page 3: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

ARE YOU READY TO MAKE THE CHANGE to the SALESFORCE.COM cloud platform?

connectedEMPLOYEES

connectedSERVICE

connectedSALES

connectedMARKETING

connectedPRODUCTS

connectedCUSTOMERS

Serve Customers Everywhere

Sell 1:1 from Anywhere

Market 1:1 in the Digital World

Connect Customers Everywhere

Page 4: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

This is why builds apps on Salesforce : It is easier.

No Hardware No SoftwareFast Time To Value

Easy to Build & CustomizeExtend Your Success To Any App

Automatic Upgrades Scalability Trusted, Proven Infrastructure

Social Built-in Mobile Customer Success

3 Major Releases/Year Instantly Add People & Apps Secure, Reliable, 100% Transparent

Collaborate Across Entire Company Any Device, Any App Business Model for Success

Page 5: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

Avandel Apps : We Integrate with Anything using Salesforce APIs

Page 6: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

Mobile : We Publish Next Generation Mobile Apps

Page 7: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

Your Employees : Experience Apps on Any Any Device

Page 8: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

Avandel Apps Works With These Too

Avandel Has 100+ Of These References

Page 9: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

Stop Using Internal Email!

● All Avandel Apps are Chatter enabled and integrated

● Business Data - Context Sensitive● Collaborate on Any Record● Workflow Integrated into Feed● Use Groups, Real-Time Data

Page 10: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

SALESFORCE POWEREDAVANDEL SOLUTIONS Power Marketing Tool To Steer Your Drip

Marketing Campaigns

Complete Order Management SolutionFor Industries With Complex Business Process

Mobile Inspection App To Keep Your Facilities And Equipment Reliable And Safe

Project Control Process Tool Based on a Structured Approach To Planning, Cost Collection and Performance Measurement

Complete Marina Management ApplicationIntegrated with all Sales, Marketing, Service, Facility Operations

Avandel Accelerates Force.com App Building and Rollout

Online surveys and polls management app from customer satisfaction research to course evaluation, from vendor scoring to employee performance reviews

Page 11: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

A New and Effective Way of DRIP MARKETING

CORE FUNCTIONALITIES

● Drip Campaigns● Marketing & Ad Management● Campaign Management● Landing Pages & Registration● Google Adwords for Ad Management

Marketing & Ad Management

Drip THIS! is a powerful marketing tool to steer your drip marketing campaigns. You can nurture your customers, subscribers or prospects over time by sending out messages at regular intervals or whenever a change occurs in in their status. Drip THIS! is your unparalleled application lifting you to the cloud.

Click Here To Read Details

Page 12: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

FEATURES

● Inspections● Safety Management● Asset & Facility Management● Survey Management● Compliance Management● Quality Assurance

Cloud Based Mobile Inspection ApplicationInspect THIS! is the key mobile survey app to keep your facilities and equipment reliable and safe. Different types of assets used by cleaning, support, property, catering or security services within a single facility or distributed workplaces can be inspected and tracked easily with Inspect THIS!

Click Here To Read Details

Page 13: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

Built For Project People By Project People

FEATURES

● Capture and Proposal Wins● Earned Value Management● Agile Methodology● Waterfall Methodology● Hybrid Methodology● Work Breakdown Structures● RFP Issue and Response Management● Time Management

Propose

Deliver

Manage

Collaborate Allocate

Contract

Initiate

Life Cycle Of a Project

Earned Value Management (EVM) is a project control process, based on a structured approach to planning, cost collection and performance measurement. Earn THIS! is an EVM tool to monitor your project’s performance. Built on Force.com; Earn THIS! is a user-friendly tool to plan, manage scope, measure your time and cost all in a cloud computing environment.

Click Here To Read Details

Page 14: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

Cloud Based Decision Support System

● Ansera offers a wide range of professional services including implementation, custom development, training, and support – all available to meet your specific business requirements.

● Ansera’s enterprise-grade platform and cloud-based technology deliver comprehensive performance, availability, and scalability.

● Ansera offers a wide range of professional services for a complete medical decision support solution.

● Ansera’s Agile methodology, needs assessment, design and development, integration, migration, testing, training, and user acceptance procedures ensure delivery on time and on budget.

● Ansera’s Salesforce platform enables easy user configuration, enriched with workflows, task lists, security settings, data storage, and reporting.

Click Here To Read Details

Page 15: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

ERP for the Retail Sector, Manufacturers, Distributors and Wholesalers

Order THIS! is the complete order management solution for industries with complex business processes. All your employees, dealers and suppliers can work on an integrated platform anywhere, anytime, almost on any device in the Cloud.

Purchase Orders

Sales Orders

Multi-Warehouse

Invoices

Customer History

Reports & Analytics

Supplier History

Sales Promotion Management

Batch Orders

FEATURES

Product Images

Sales Channels Integrations

Order History

Route Management

Partial Fulfilled Orders

Descriptive Dashboard

Customer Support

Inventory ListClick Here To Read Details

Page 16: Avandel Delivers Salesforce.com CRM Success

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

Complete Marina Management Application

FEATURES

● Sales Operations● Marina Operations● Facility & Assets Management● Residential Rental● Financial Operations● Marketing Operations

Click Here To Read Details

Page 17: Avandel Delivers Salesforce.com CRM Success

MILESTONESPlan&Req Elicitation Solution & Data Design Implementation & Testing Deployment & Roll-Out

Kick Off

Project Planning

Business Process Review

CRP (1)

Business Review Validation

Design Workshop

Solution Design

Data Migration Strategy

Data Mapping

CRP (2)

Business Review Validation

Config-Customization Validation

CRP (3)

Final Implementation

System Integration Training

User Acceptance Training

Prepare for User Training

Product Migration

Roll-Out

Training

Data Load Sandbox

Data Load Production

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

AVANDEL PROJECT MANAGEMENT

Page 18: Avandel Delivers Salesforce.com CRM Success

What We Deliver?

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected]

● Salesforce AppExchange apps● Custom Salesforce Platform

applications● CRM - Sales Cloud and Service Cloud

implementations● Mobile device custom applications● System integration projects● ERP & BI projects● 7/24 Support and adequate training

Project References

www.avandel.com

Page 19: Avandel Delivers Salesforce.com CRM Success

CLOUD BASED SAAS IS MORE FLEXIBLE AND SCALEABLE

Software As A Service (or SaaS) is a way of delivering applications over the Internet—as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management. SaaS customers have no hardware or software to buy, install, maintain, or update. Access to applications is easy: You just need an Internet connection.

No Vendor Lock-inBecause SaaS applications are subscription based, customers can always choose not to renew if they’re dissatisfied, making providers more accountable.

No Large Up-Front InvestmentWith SaaS applications, customers avoid the large initial investment in an IT infrastructure and the day-to-day responsibility of maintaining that infrastructure.

No Maintenance HeadachesSaaS customers all share the same provider infrastructure, which centralizes administration and updates. Plus, integration is simpler because there’s no need to support several platforms and multiple versions.

No Steep Learning CurveSaaS applications use a familiar Internet interface, so customers expect the ease of use and constant innovation of the consumer Web, helping to drive adoption.

No Outdated SolutionsSaaS applications are innovating at a rapid rate because developers are focused on what’s next rather than on maintaining numerous versions of old code. SaaS vendors use the same technology architecture as the best consumer Web: companies like eBay, Google, and Yahoo!, which enables the same levels of continuous innovation.

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com

Page 20: Avandel Delivers Salesforce.com CRM Success

CLOUD IS MORE SECURE AND MORE COMPLIANT

Secure transmission and sessionsConnection to the Salesforce environment is via SSL 3.0/TLS 1.0, using global step-up certificates from Verisign, ensuring that our users have a secure connection from their browsers to our serviceIndividual user sessions are identified and re-verified with each transaction, using a unique token created at login

Network protectionPerimeter firewalls and edge routers block unused protocolsInternal firewalls segregate traffic between the application and database tiersIntrusion detection sensors throughout the internal network report events to a security event management system for logging, alerts, and reportsA third-party service provider continuously scans the network externally and alerts changes in baseline configuration

Disaster RecoveryThe Salesforce service performs real-time replication to disk at each data center, and near real-time data replication between the production data center and the disaster recovery centerData are transmitted across encrypted linksDisaster recovery tests verify our projected recovery times and the integrity of the customer data

BackupsAll data are backed up to tape at each data center, on a rotating schedule of incremental and full backupsThe backups are cloned over secure links to a secure tape archiveTapes are not transported offsite and are securely destroyed when retired

15635 Alton Parkway Suite 295Irvine CA 92618 | +1 949 275 2703 | [email protected] www.avandel.com