AVA Assessment V6

December 2009Airbus Consulting Services

Prepared by

AIRBUS Consulting Team

Operations Information SystemAIRBUS Ops documentation Assessment services

Scope of work proposal presentation

Consulting Services -AVA OPS system Improvement Project

Content

11 Introduction and objectives

22

33 OPS Information System improvement project

Airbus assistance program description

44 Tentative planning

55 Benefits and value for Avianca

docu

men

t.

77 Next Steps

66 Budgetary information

erve

d. C

onfid

entia

l and

pro

prie

tary

d 77 Next Steps

© A

IRBU

S S.

A.S.

All

right

s re

se

Consulting Services -AVA OPS system Improvement Project December 18th, 2009

1. Introduction and objectives

docu

men

t.er

ved.

Con

fiden

tial a

nd p

ropr

ieta

ry d

© A

IRBU

S S.

A.S.

All

right

s re

se


1. Introduction

• Confidential information

The information contained in this document is considered as confidential information. Avianca shall treat this information received from Airbus as proprietary and confidential and shall not disclose this information to third parties unless expressly authorized in writing by Airbus. A i h ll t thi i f ti di tl i di tl f th thAvianca shall not use this information directly or indirectly for other purposes than those related to this proposal.Avianca shall disclose the said confidential information only to those of its employees having a demonstrable need to know such confidential information after having beforehand clearly informed them of the strictly confidential nature of the information

docu

men

t.

beforehand clearly informed them of the strictly confidential nature of the information and caused them to observe said conditions of confidentiality.Avianca shall protect the said information with at least the same degree of care as it uses to protect its own confidential information. Each party shall also keep in strict confidence the content of this proposal.

erve

d. C

onfid

entia

l and

pro

prie

tary

d

p y p p p

© A

IRBU

S S.

A.S.

All

right

s re

se



• Airbus informed AVIANCA of the Going Digital schedule, and more specifically about new MMEL format delivery date.

• AVIANCA is questioning how to handle and process XML data and what will be the Going digital impact.

• In addition to the trainings proposed in the frame of going digital transition ( e learning + 2 people in Airbus training centers), in order to

docu

men

t.

ease the change process and to get the maximum benefit of this opportunity, AIRBUS proposes to AVIANCA an onsite assessment and customized recommendations.

erve

d. C

onfid

entia

l and

pro

prie

tary

d

• The objective of the assessment and recommendations is to provide AVIANCA management with accurate information allowing to select the

© A

IRBU

S S.

A.S.

All

right

s re

se


best approach based on AVIANCA operations and strategy.

December 18th, 2009


• The goals of the services proposed by Airbus are to• Review current specific AVA status

Consider impact of Going digital on AVA specific practices (out station• Consider impact of Going digital on AVA specific practices (out station distribution, MEL, subcontracting...)

• Evaluate business case for different available tools (FODM, ADOC, Of the shelf solution,....)shelf solution,....)

• Evaluate paper use versus electronic use• on board• on ground

docu

men

t.

• Propose a customized project plan and recommendations for AVA

erve

d. C

onfid

entia

l and

pro

prie

tary

d©

AIR

BUS

S.A.

S. A

ll rig

hts

rese


1. Introduction and objectivesdo

cum

ent.

erve

d. C

onfid

entia

l and

pro

prie

tary

d©

AIR

BUS

S.A.

S. A

ll rig

hts

rese



• Definitions• OPS Information system

• In the current document, the processes and tools used in AVA for operations documentation management are designated as the “OPS Information system”.

• OPS Documentation• In the current document the term “Ops documentation” refers to the following set

of documentsof documents• OPS manual Part A B C &D• Navigation Documentation• Cabin Crew Manual

docu

men

t.

• Performance documentation• Forms (ASR, Load Sheets...)• Manufacturers documentation

erve

d. C

onfid

entia

l and

pro

prie

tary

d©

AIR

BUS

S.A.

S. A

ll rig

hts

rese


2. AIRBUS assistance program description

docu

men

t.er

ved.

Con

fiden

tial a

nd p

ropr

ieta

ry d

© A

IRBU

S S.

A.S.

All

right

s re

se


2. AVA Airbus Assistance Program overview

OPS Information System OPS Information SystemOPS Information System

OPS Information System

Assessment Gap Analysis

OPS Information System

Recommendations

Flight Operations Processes

docu

men

t.

Current OPSProcess

Assessment

Process Gap Analysis

ProcessRecommendations

erve

d. C

onfid

entia

l and

pro

prie

tary

d

As Is processTo Be process

Business Cases Plan for AVA

O ti I f ti S t I t j t

© A

IRBU

S S.

A.S.

All

right

s re

se


Operation Information System Improvement project

December 18th, 2009

3. OPS Information System Improvement project

docu

men

t.er

ved.

Con

fiden

tial a

nd p

ropr

ieta

ry d

© A

IRBU

S S.

A.S.

All

right

s re

se


3. OPS Information System Improvement project:OPS Information System Assessment

( Bogotà )Current OPS InformationAssessment

Current Ops Organisation Process Assessment

• ActivitiesReview of current processes

– To Customize and produce ops documentation – To Monitor and manage update ops documentationg p p– To Distribute and deliver ops documentation

To crewsTo CockpitTo different departments and remote stations

docu

men

t.

Review subcontracted activitiesReview different format received from

– Manufacturers– Authorities

erve

d. C

onfid

entia

l and

pro

prie

tary

d Authorities– suppliers

Review AVA software tools and IT network for main base and stations

• Deliverables

© A

IRBU

S S.

A.S.

All

right

s re

se


Deliverable 1 : Actual process , Data & Tools status (Draft)

Debrief Meeting

December 18th, 2009

3. OPS information system Improvement project: Gap Analysis

• Activities

( Toulouse )OPS information system

Gap AnalysisProcess

Gap Analysis

– Consider impact of Going digital on AVA process , tools and specific practices ( out station distribution, MEL ,subcontracting, ….)

– Consider the whole AVA fleet data ( Boeing, Fokker, Airbus,…)– Evaluate paper use versus electronic use :

• on board ,,• on ground,• across airlines departments• By crews

– Evaluate make or buy analysis– Evaluate business case for Tools available on the market (Framemaker EPIC ADOC for Flight ops

docu

men

t.

Evaluate business case for Tools available on the market (Framemaker, EPIC, ADOC for Flight ops,FODM,….)

– Propose a customized approach and associated recommendations,– Functional limitations of different solutions– Develop a project plan for AVA, with activities, skills, durations, milestones.– Identify risks and propose mitigations

erve

d. C

onfid

entia

l and

pro

prie

tary

d Identify risks and propose mitigations

• DeliverablesDeliverable 1 : Actual process & AVA Impacted process ( Final document)

Deliverable 2 : Recommended Process & AVA OPS information system Modeling

© A

IRBU

S S.

A.S.

All

right

s re

se


Deliverable 3 : AVA Customized Business Cases

December 18th, 2009

3. OPS information system Improvement project: Recommendations

(Toulouse + Presentation Webex)Ops Information

RecommendationsProcess

Recommendations

• Activities

Consolidation of the project plan with AVAConsolidation of the project plan with AVADeliverable production, finalisation & validation Presentation of the recommendations using Webex

docu

men

t.

• Deliverables

erve

d. C

onfid

entia

l and

pro

prie

tary

d

Deliverable 4 : AVA OPS information system improvement plan

© A

IRBU

S S.

A.S.

All

right

s re

se


3. OPS Information System Improvement project: Deliverables

Deliverable Title Description Inputs Support RequiredDeliverable 1 Actual process

OPS Information S t

Current state process mapping and OPS information system mapping, including system i t ti d t f t d t

AVA Ops documentation

AVA Process description

IT t l i f t t

AVA OPS managers

AVA IT Subcontractor managerSystem

Modelinginteractions data format , data flows and user profiles

IT tools infrastructure+ descriptions

manager

Deliverable 2 Recommended Process OPS information

Future state OPS Information System & process mapping, including OPS Information

AVA development plan AVA OPS manager, IT manager availability,Final validation from Airbus ,AVA

Phase 1 : Phase 1 :system Modeling

gSystem functionalities and user profiles & the target business process.

,Experts and AVA Management

Deliverable 3 AVA Customized

Customized business case for documentation management in

AVA Cost figures, paper, reproduction, IT

Cost information related to operations

docu

men

t.

Customized business case

documentation management in AVA, built regarding different identified opportunities

reproduction, IT costs, subcontracting costs

operations

Deliverable 4 AVA OPS A customized improvement plan AVA plan AVA Management validation

erve

d. C

onfid

entia

l and

pro

prie

tary

d information system improvement

Plan

for AVA will be designed considering AVA process and strategy.

© A

IRBU

S S.

A.S.

All

right

s re

se


3. OPS Information System Improvement project: Value for AVIANCA

• The OPS information system Improvement project will deliver to AVA a decision support including :

Detailed description of actual/current processp pDescription of the recommended/targeted process & associated software toolsCost Benefits analysis for current practises versus possible improvedCost Benefits analysis for current practises versus possible improved processes.

• Based on these elements AVA will get all necessary elements for

docu

men

t.

• Based on these elements AVA will get all necessary elements for decision to implement next phase of improvement regarding OPS information system.

erve

d. C

onfid

entia

l and

pro

prie

tary

d©

AIR

BUS

S.A.

S. A

ll rig

hts

rese


4 – Tentative planning

docu

men

t.er

ved.

Con

fiden

tial a

nd p

ropr

ieta

ry d

© A

IRBU

S S.

A.S.

All

right

s re

se


4 - Tentative planning for OPS information system improvement (to be defined with AVA)

Oct 2009 Dec 2009 Jan 2010

OPS information

system Assessment

Nov 2009

A

Feb 2010 March 2010 Avril 2010

GapAnalysis

OPS information system Gap

Analysis

OPS information system

RecommendationsR

docu

men

t. E learning

erve

d. C

onfid

entia

l and

pro

prie

tary

d

Project Management OfficeWebex, Readiness follow up, Dashboard

© A

IRBU

S S.

A.S.

All

right

s re

se


, p,

December 18th, 2009

4 - Tentative planning for OPS information system improvement project management & follow up

A il M i A S t S t O tJ J l N D J F b M A ilApril – Mai 2010

Aug - Sept2010

Sept - Oct2010

June - July2010

Nov - Dec2010

Jan - Feb2011

Mar - April 2011

T

XML Training in

Airbus trainingtraining

centers -5 Days Implementation

Ramp up

docu

men

t.

Digital data Management

erve

d. C

onfid

entia

l and

pro

prie

tary

d

Project Management OfficeWebex, Dashboard

G i Di it l t i i d t d i t ti f D 2009

© A

IRBU

S S.

A.S.

All

right

s re

se


T Going Digital training, dates and registration from Dec 2009.

December 18th, 2009

5 – Benefits and value for Avianca

docu

men

t.er

ved.

Con

fiden

tial a

nd p

ropr

ieta

ry d

© A

IRBU

S S.

A.S.

All

right

s re

se


5. Benefits and value for Avianca

• AVA assessment will be performed in perspective of the Going Digital migration recommendations and will allow to implement priority items.

• The team will conduct in parallel a detailed analysis of AVA process and organisation and It tools in use.

• The recommendations will provide a solid base for AVA growing plan, and will provide practical guidance allowing a smooth growing with tools requirements for handling AVA strong ramp up

docu

men

t.

requirements for handling AVA strong ramp up.

• The consultants involved in the AVA OPS information system improvement plan will then be able to participate to further project steps

erve

d. C

onfid

entia

l and

pro

prie

tary

d improvement plan will then be able to participate to further project steps (implementation) and therefore ensure continuity of the improvement plan.

© A

IRBU

S S.

A.S.

All

right

s re

se


6 – Budgetary information

docu

men

t.er

ved.

Con

fiden

tial a

nd p

ropr

ieta

ry d

© A

IRBU

S S.

A.S.

All

right

s re

se


6. Budgetary information

At this stage, a ROM estimate is provided, pending confirmation of the scope & objectives with Avianca (Option where AVA provide business class airfare – Madrid/Bogota - and hotel accommodation)

Consulting fees

ROM Prices in USD

42,500.00

Total

Travel expenses(Living expenses)

3,700.00

docu

men

t.

Workload*

Total

25

46,200.00Project management office

is not included in this proposal and will be subject

erve

d. C

onfid

entia

l and

pro

prie

tary

d (in man-days) 25to a separate proposal

*ROM: Rough Order of magnitude

© A

IRBU

S S.

A.S.

All

right

s re

se

**Workload figures are given for information


7 – Next steps

docu

men

t.er

ved.

Con

fiden

tial a

nd p

ropr

ieta

ry d

© A

IRBU

S S.

A.S.

All

right

s re

se


7. Next steps

• This scope of work proposal is non-binding and is valid 30 days (from its date of issuance), it is subject to

Agreement on project scope and activitiesPlanning definition and agreement

• Then a Letter Agreement will be established to detail terms of the contract and confirm mutual agreement

docu

men

t.er

ved.

Con

fiden

tial a

nd p

ropr

ieta

ry d

© A

IRBU

S S.

A.S.

All

right

s re

se


AVA Assessment V6

Documents

Transcript of AVA Assessment V6